[Resolved] Idea Telecom — about the internet validity
H
Harshsharma1988
from Ludhiana, Punjab
Address:
Jalandhar, Punjab, 144006
Sir my net recharge pack is yet to expired on 04/12/2017 but i have 700mb approx data left in my account, to extend the validity i got a special recharge offer rs.26 200mb for 28 days. So i recharge that plan. After recharging that plan idea has deducted my earlier remaining data (700mb) and company's executive said that it's automatically deducted when you get a new recharge. Thats really shameful for this company. I'm using that particular connection from last 6-7 years, but today i'm really hurted
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Jan 3, 2018
Complaint marked as Resolved
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Dec 03, 2017
Idea Cellular Customer Care's response Dear Customer,
Sorry for the inconveniences, we would like to inform you that if you did the recharge of new offer then your pervious offer will be laps automatically.
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