[Resolved]  Idea Telecom — about the internet validity

Address:Jalandhar, Punjab, 144006

Sir my net recharge pack is yet to expired on 04/12/2017 but i have 700mb approx data left in my account, to extend the validity i got a special recharge offer rs.26 200mb for 28 days. So i recharge that plan. After recharging that plan idea has deducted my earlier remaining data (700mb) and company's executive said that it's automatically deducted when you get a new recharge. Thats really shameful for this company. I'm using that particular connection from last 6-7 years, but today i'm really hurted
Was this information helpful?
No (0)
Yes (0)
Jan 3, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Dec 03, 2017
Idea Cellular Customer Care's response
Dear Customer,

Sorry for the inconveniences, we would like to inform you that if you did the recharge of new offer then your pervious offer will be laps automatically.

Regards,
Hitesh
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information