[Resolved] Idea — Unnessesory balance reduction

vikas b jadhav

from Pune, Maharashtra

Address:

Pune, Maharashtra

Hi i am vikas jadhav my cell no is [protected] my complaint are following.I am not sending text sms any others and also calling but my balance was reducted of rupees 10 .I am calling to idea customer care but there are not give to me any information for balance reduction. Please help me.

Was this information helpful?

No (0)

Yes (0)

Aug 8, 2021

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Related Idea Cellular reviews

View all 16713 Idea Cellular Reviews

Comments

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We regret the trouble with your prepaid balance. We'll check this and try to resolve asap. You can also call 198 from your Idea mobile for further assistance.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

As per your telecon with our customer service associate on 12th Aug 2015, we wish to affirm that your concern has been acknowledged and complaint for wrong deduction has been initiated by us; under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We have thoroughly checked your Idea account details and it is found that the charges applied to you are correct as per the SMS plan assigned. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular