Idea — Vas service deduction | |||||
Sir, my balance is being deducted on the name of Value Added Services by idea cellular. They have automatically activated this service on my number thrice of Rs 90, 15, 90 each time. However on comaplaining about this i have been refunded for rs 15. I have never subscribed for these services. I have asked for complete refund but they have declined my request everytime. It is my humble request to you to look into the matter and get me out of the situation. Mobile-[protected] Name- SHIVANSHU SRIVASTAVA Was this information helpful? | |||||
Idea Cellular customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
Dear Customer,
We have thoroughly checked your Idea account details and it is found that the charges applied to you are correct as per the WAP plan assigned. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
We have thoroughly checked your Idea account details and it is found that the charges applied to you are correct as per the WAP plan assigned. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We regret the inconvenience caused. We have your contact details. We will get back to you shortly.
Thanks & Regards,
Customer Care, Idea Cellular