Idea — Very poor network

Address:Mumbai City, Maharashtra
Website:www.ideacellular.com

Hello,

this is to inform you that i am using idea mobile since 3 years and now a days since 3 or more months the network is very poor in NSTL Township (near NAD jn) i am unable to use the 2g/3g data and even the network signal is very very poor. pls do the needful.
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Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We deeply regret the inconvenience caused. Please reply with your Idea mobile number and alternate contact number and we will be glad to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular
it's not my problem..
its network problem.

on website there is no tab for putting complaint related to tab
as suggested complaint no-[protected] was posted on 14.03.2016

today i received a call at around 8.45 am stating that problem resolved, but just now even the network is week. over conversation it was informed to me that network tech team checked and found ok in surrounding area.I had asked whether team visited NSTL township or where checked they had no reply.

still the network is very poor
Dear Customer,

We tried contacting you on your Idea number but we couldn't reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care Idea Cellular
We had recieved msg in idea no that the area is under consideration for enhancement of sr. Pls let me know when the same will be done. My alternate no already provided while giving complaint to your cutomer care at 198
Dear Customer,

We would request you to provide us with your ten digit Idea mobile number for further assistance.

Thanks & Regards,
Customer Care, Idea Cellular
i think the no you contacted is not being picked as the same is always in quarters and we are generally using it in evening ours. you may contact me on alternate no-[protected]. Still i am not getting network, it is very fluctuating and poor, data signal is also appearing intermittent.
Now i am in reciept of msg in idea no that please use the mobile or else disconnected since not used in last 90 days, i am regularly charging no with 197 plan is it not coming under usage. the best way to close the original problem of network, no issue either solve network problem or else ...we will port the no to other service provider
Yes team idea you can call me on idea no in between 1 to 2 pm on working days
Or else i will dump this idea no to any other service provider
[protected] is the no

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