Idea Wifi Broadband — Worst company representatives

Address:411015

I requested for a new broadband connection, installation guy calls, offers to come @2pm but I was unavailable so said could he come @6pm. He uses lowly language and starts swearing and abusing me over the phone. IDEA hires criminals and thugs?
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Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We regret the unpleasant experience. Kindly provide your mobile number and alternate contact details, so that we can assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular
ITS your vishrantwadi, pune branch, I don't know the idea's abuser technical engineer's name but he called yesterday around 10:30am. The new account no. given by you is[protected] and form caf serial no ref - [protected].

I doubt i'll ever use or recommend idea's service to anyone. This is becoming big problem in india, even if you fire the culprit he'll join other company, because he doesn't value his job so he doesnt care for the company or its customers .
Dear Customer,

We regret for the inconvenience caused to you. To help us serve you better, please message us your Idea mobile number and the alternate contact number. You can also visit our website, www.ideacellular.com or contact 121.

Thanks & Regards,
Customer Care, Idea Cellular
I don't have idea mobile number, I applied for a new wifi broadband connection which I clearly mentioned in my email. its stupid demanding me idea mobile number twice instead looking into my complaint. Anyways someone called from Idea saying they'll forward my complaint to the branch where I made the application. No empathy towards customers!

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