[Resolved]  Idea — Wrong charges on bill

Address:	Chandigarh, Punjab, 160101
Website:	Www.ideacellular.com

Idea cellular is fraud and cheater. They are looting people.
I upgraded my plan from 399 monthly rental to 499 monthly rental which gives me 2gb of 3g/4g data. The very same day after upgrading, i stopped getting any info regarding the data left on my plan
Rather, i got some notification which said that i have rs. 60 as unbilled gprs amount. To, which i called their customer care and the executive said that i have 2 gb data left and ignore this notification. Again after few days same thing happened, and this time the customer care executive said not to worry as this amount will not be there in my bill. When the bill was generated, rs783 was charged as the unbilled gprs amount. This, time the customer care told me that i have to pay this bill i have used extra data, which i had not. Same thing is happening this month as well. This company is duping customers with wrong bill. I have proofs of their wrongful charges. The customer care is ignorant as well. Kindly, let me know how can i contact consumer court directly.