[Resolved] Idea — Wrong recharge ge given | |||||
Hello sir! My idea mobile number is [protected]. yesterday I got this special offer messages : "Thank you for calling 121 Today's Best OfferRC60 se Rs51-100 ka TT RC58-Loc Mob 30p/m 28Day Rs.199-UNL 2G 28Days RC18_200 SMS 30Days RC78-Lcl Mob-30p/m-28D For more details, Dial *121#" I recharged with rs 199 to avail unlimited 2G data offer but I got 5000 idea to idea seconds. Please solve the issue ASAP or refund me my money. Was this information helpful? | |||||
Oct 23, 2016 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Sep 18, 2016 Idea Cellular Customer Care's response Hi Shyam, We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly. Regards, Abhi Verified Support Sep 18, 2016 Idea Cellular Customer Care's response Hi Shyam, As per your telecon with our customer service associate on 18th September 2016, we wish to affirm that your concern has been acknowledged and complaint for wrong benefit has been initiated by us; under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline. Regards, Abhi Verified Support Sep 22, 2016 Idea Cellular Customer Care's response Hi Shyam, As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline. Regards, Abhijit | |||||
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We understand your concern and deeply regret the inconvenience. To assist you further, please share your Idea mobile number and alternate contact details. You can also visit our website, ww.ideacellular.com or call 198 from your Idea mobile.
Regards,
Yogesh