Submit a Complaint
Mobile Service Providers
Idea Cellular

[Resolved]  Idea — wrongful messaging about free data

Address:Vizianagaram, Andhra Pradesh

I had taken a prepaid sim idea. Now I got 50mb free data for 28 days. I received yesterday from IA612345 that my tariff is 1.6/2sec local and 1.4/2sec STD & daily 20 SMS free after 1st & 2nd sms at default rates. For 30 daya.+you got Free Internet 1gb for 30 days. Now when I checked the balance. Nothing except the vol of data I charged 275mb. Called customer care. They say nothing like such offer in my account. What to do. Why send such wrongful SMS and cheat me.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Complaint comments 
1 Comment

Related Idea Cellular reviews

[Resolved]Idea Cellular - Automatically get Caller Tune4[Resolved]Idea Cellular - no step to stop loss of card on sundays/holidays1[Resolved]Idea Cellular Ltd. - puk no.223[Resolved]Idea Cellular - Sim card registration failed after 1 month12[Resolved]Idea Cellular Ltd - Fraudulent postpaid bills6
View all 16713 Idea Cellular Reviews

Comments

Dear Customer,

We regret the inconvenience caused. Please reply with your Idea mobile number and alternate contact number and we will be glad to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    View all 16713 Idea Cellular reviews & complaints
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information