IDFC Bank Complaints & Reviews

The IDFC FIRST BHARATH BANK LTD, has been often forwarding SMS to my mobile number ([protected]), as hereunder given :

"Dear MR. BHARATH MANI: we have registered your KYC details with
Central KYC Registry vide No, [protected] towards your
Application: 85919524 applied for RC with IDFC FIRST BANK in
association with our Digital Partner FLIPKART. This message is for
reference purpose only IDFC FIRST BANK."

(received this SMS on[protected], Friday, at 06:42 pm hours)

I just inquired to know about a EMI based loan in the Portal "flipkart" who is the business partner of the bank aforesaid. But, I didn't have any interest and got any loan sanctioned by the bank. The Bank officials has obtained my personal details from the Flipkart portal when I made this enquiry. Hence, I don't have any interest to get my details registered with Central KYC registry through the way of this bank.

I request you to do the need to cancel my KYC details registered by the IDFC First Bharath Bank Ltd.,

Sincerely,
Bharath Mani I.,
Mobile: [protected]
Mail : bharathmani.[protected]@outlook.com
Coimabtore, Tamilnadu

IDFC FIRST BHARATH BANK LTD., has been often forwarding SMS that they have my personal details registered with Centry KYC as because I have a started a loan account based on my interest to purchase an EMI product through the FLIP KART E-commerce portal since they are the working partner of the foresaid bank.

Actually, It is the fact that I haven't applied for and registered any request of loan with IDFC FIRST BHARATH BANK LTD. It is the true that they have taken my personal details from the portal FLIPKART as I made an enquiry on EMI Purhcase and check my credit score. Hence, I didn't have either any intention, and of course, get any loan or by registering with the cited Bank.

This is my request you to please do the need in cancelling the Central KYC Registry details of my personal which has been recorded with the aforesaid bank. I discussed, in this connection, with the bank officials over the customer care (tollfreee no.[protected], twice, today and requested them to cancel the same. But they strictly advised me that they won't be able to the cancellation of the said Central KYC registration unless the FLIPKART port remote my account details. As though, I had already cancelled my account with FLIPKART and I couldn't be able to find any of my personal or loan details to this effect.

I have hereunder provided the SMS Content which has been forwarded to my mobile (bearing the number: [protected]), from the bank IDFC FIRST BHARATH BANK LTD., for your kind perusal and reference.

"Dear MR. BHARATH MANI, we have registered
your KYC details with central KYC Registry vide no
[protected] towards your application number
applied for RC with IDFC FIRST Bank in association
with our digital partner FLIPKART. This message is for
reference purpose only - IDFC FIRST Bank"

(Received this message on Friday,[protected], at 06:42 pm )

Therefore, I request you to please issue authentic orders in cancelling my Central KYC Registry details with the IDFC BHARATH FIRST BANK LTD.

Sincerely,
Bharath Mani I.
Mobile [protected]
Mail: bharathmani.[protected]@outlook.com

Complaint regarding deduction of money through fast tag even after paying full amount through cash.
Vehicle no: TN67AP3699
Date: 21/10/2022 @ 11:20 a.m and 11:58 am
Location: Upparpatti Tollgate Theni Kumily Highway
Paid through fast tag (Rs 50) on 21/10/2022 @ 11:20 a.m. (Amount debited on 23/10/2022 @2:44 p.m.)
Also paid full amount (Rs 100) through cash on 21/10/2022 @ 11:58 a.m on return journey. (asked to pay due to low balance on fast tag).
Extra amount of Rs 50 has been deducted from Fast tag.
Kindly do the needful

Sir,
I am using fast tag of IDFC FIRST BANK for my vehicle MH20FU2713 . My fast tag account user got expired, Now I want recharge the account but message appears as user got expired . My ID is 3958797.
I am also in touch with their help line no., but all is vain even sending mails are not the suitably replied.

I'm Ajijul . today I received an email from IDFC bank regarding one mobile shopping invoice by mail . But I'm not holding any account, credit card and any kind of loan or another account. So I do not understand why this bill is initiated by me; Requesting you to check & confirm back on an urgent basis. Regading same I Drop a mail to [protected]@idfcfirstbank.com, at Sat, Oct 22, 9:24 PM .

Dear sir,
I have been getting daily SPAM Mail from IDFC First bank to use their Credit cards or switch to their credit cards. the mails are being sent through Poonawall fincorp / [protected]@connectinboxx.com.
I have repeatedly complained to their customer care but they have done nothing more than ack my mails.
Now, through pages I wish to awaken these spamming agencies so that they stop harassing me. I was never their customer and never will be.
They are misusing my data as i had their shares for some time and have my email ID.
If they don't stop I shall take up the matter with SEBI/ RBi etc.

My easy buy card number [protected] instacred rigister kiya jay online Flipkart and Amazon shopping ki jay dhanyavad...
Name lokendra Mishra
Date of birth 06/03/1998

Idfc Bank is not closing loan after clearing payment for ac no : 39308541 with no due amount. Its been 1 month cleared payment dues and requested for NOC. They asked me to wait for 8 working days for noc. No response. Again i requested for close my loan there is no response from idfc up to now

Dear Sir/Madam,

This is Milind Kailash Chandra Gour whose A/c details are as follows:-

A/c No.- [protected], IFSC Code- IDFB0040133.

Please kindly note that my welcome kit is still undelivered due to wrong communication address registered at your Borivali-IC colony branch.

Kindly find below my current residential address & deliver my welcome kit at this address:-

House no.- 1045-A, Street no 12, Patel nagar, Sector 15, Part II, Gurugram, Haryana-122001.

Requesting you to resolve this issue ASAP.

I lost my Devid card during my journey
and i raised my complain
but my complain not resisted to sending my devid card on my kyc add.
bank denied to take my request to update my permanent adders
there is two address but not sending my devid card on my permanent add .
and in my city hdfc branch is to far almost 60km. im not able to visit due to my busy job .

kindly take action or do needful for me.
my no. is [protected]

I have a flipkart pay later account (mobile:[protected], email: [protected]@gmail.com) powered by idfc. you have wrongly reported an outstanding amount of Rs 1243 to Experian and CIBIL . Due to this my Experian and CIBIL score was reduced. you should report the right amount to cibil and experian. Whereas my dues in flipkart pay later account is zero. Rectify as soon as possible. It had never happened before

MYSELF SUJEET TIWARI
LOAN ACCOUNT NUMBER 14107639
paid all the emis on time and now no overdue but unfortunately bank not providing me NOC FORM 35 AND RC BOOK IT'S BEEN MORE THAN 1 YEAR NOW.
pls help me in this

Thanks & Regards,
Sujeet J. Tiwari
LOAN ACC NO. 14107639

Dear sir my name is pawan kumar mandal amount 5000/ rupees has been deducted from my account number a/c [protected] date 05/09/2022 still refund not received please refund soon my bank name state bank of india ifsc code sbin0005538 baranch name mirzachouki pin 813208

Hi, I bought a car from car24 MH43AT2540 in the month of July . Name Darshana Dsouza .The bank insisted that the bank will do the RC transfer as it comes under their policy .I had to pay for the transfer fees .While submitting the document i had informed the bank representative that the name and surname on adhar card is what the RC should feature and not on pan card .I have instructed the same multiple times verbal, written as well i have the whole conservation recorded + i gave all the supporting documents .The representative assured me that He will get it done and i should not worry about it .Now i received the RC with wrong surname same error was done by the bank represantative .When i called him He had no words now i am stuck with this and there is no help from IDFC as they claim that its not their issue ..I am seriously dissapointed with this approach .Please get this resolved .

I would like to inform that I wanted to contact IDFC on twitter handle page to close my existing loan.But I have not got any reply from there till today I have been trying since last 5th October.
I message them so many times, they don't even call me with such a big reminder.I have noticed that many people are abusing and replying to IDFC even though it is seen by so many people that I can see the view and they are definitely among them and they are not responding at all.

This is why I wrote on Twitter because I couldn't get in touch on the phone in any way. There may be many reasons for this.When can I finally connect to the phone? I am informed with IDFC Bank that if you want to do this I am emailing you I have sent a letter to close this loan account of mine.

I pay the correct amount online and even the campaign ID that I send with them can be checked as needed.I have given all the proper proofs there when and how I made the payment.I would like to accept this payment and generate an NOC letter properly along with closing all the dues I have and closing my account safely and informing me immediately.

I would like to take a step that you opened these verified accounts on social media and then we messaged like crazy so you can check it and reply me if necessary like I usually do.You can check your email if necessary.You can check the main direct message on Twitter.Either way you have not responded in any way I don't know why you have to open everything up on social media around here if you can't even give a minimum reply to the public.
I highly condemn IDFC bank when we don't have loan then you beg with hand and sweet talk and when we come to repay loan or get into various problems, Now you are not helping people in any way.

You must give me the NOC and you will reply to it. Even there I want a reply and reply to me and tell me why you could not give the replies and even here let me know that your problem is there.

Give the reply here also and let the team know why you are doing this, why you did not reply, I want more explanation.
Why do we have to come to consumer helpline ? Are you sleeping with mustard oil in your nose?
I have never seen such a third class bank in my life.I will try not to associate with any IDFC bank I know.
Please revert asap.
Email complaint id-
IDFC First Bank Ltd Case # [protected]

I have register account of E-Toll Fast TAg on IDFC Bank customer portal.
https://etoll.idfcbank.com/dimtsportal/login?login_error=true
I have sufficent balance. ( 700 Rs)
During Login we find User account is not active.
My user is : UDAYAN16
Vehicle no: GJ01WC6277
mobile no: [protected]
email: [protected]@gmail.com

complain no[protected] is very busy . we tried several time. Not getting connected to the bank help LIne[protected]. can you please help us?

Preapproved topup loan..
Loan was applied on 20/09/2022.
I was followed for the same more than 50 times. Still this case not disbursed.
As per process...feedback should be share to concern team in 2 to 3 days..
But in this case 15 days... gone, not provide the status to me.

this is so pathetic and painful for me.
I am so so much harrassment regarding the services.

Hi

My name is vigneshwaran. I have bought tv on 4th July and I have paid my emi by ecs of every month except on this month due to medical emergency I missed the emi date on 2nd October. So I paid on 3rd October thru Idfc app and my Lan Number is 80026518 and the transaction I'd for the payment thru axis Netbanking amount of 2275 and the Cheque No.:C[protected]A80026518D[protected]QP Receipt No.---- YUTI[protected]. Even I am ready to pay bounce charges. Then later after payment only I got the message that 2nd attempt will have happen again on 4th mid morning. Coincidencely I have kept excess amount in my bank account. And today 4th morning I checked my account balance again they have deducted emi amount of 2275. Even though I paid on 3rd and the payment reflected with in 2 hours in your idfc bank. Still why again you have deducted. I need my money refunded in my account. I need quick resolution for this. Hope it will be done

IDFC Fast tag customer care[protected] is only available from 9:30 AM to 6 PM IST. I had to travel from Bangalore to Goa on 30th Sep at 10 PM. I tried to login to my IDFC account at 8 PM on 30th Sep to recharge fasttag, but it gave me an error message that "Sign-in failed:user account has expired". There was not option to reinstate my account so I called[protected] but not body picked the phone, then called IDFC regular cust care number [protected] and they told me that the fasttag cust care is available only between 9:30 AM to 6:00 IST. I have 3 options now
(1) Cancel my trip
(2) Pay double amount at toll gates as i am not able to recharge my account as IDFC is not available to support me
(3) Get a new fasttag from another bank from a nearby toll gate.

Requesting you to not opt for IDFC fasttag. the service will be horrible.

Hi

My credit card ending with 7027 has been Temporarily Blocked without notifying me. Also I am unable to connect to customer service through phone calls.
Kindly let me know why my credit card has been temporarily blocked and when it will be opened.
Please tell the customer adequate information before harassing them.

Phone number: [protected]
Card Number: xxxx xxxx xxxx 7027

Thank you