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IDFC Bank Complaints & Reviews

1.8
Updated: Feb 20, 2026
Complaints 1234
Resolved
421
Unresolved
813
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IDFC Bank reviews & complaints page 14

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N
Naveen0119
Jul 24, 2022
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Fastag closure

Good evening

I am holding a fastag of Idfc bank i want to close this fastag. I have sent mail to [protected]@idfcfirstbank.com and call customer care no[protected] but all the time they say you will receive your acknowledgment mail in 1 hour but its more than 3 days no reply from team and they didi’s provide any details about complain. While placing the request for tag closure IDFC representative ask me to provide tag...
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R
Jul 23, 2022
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I have not taken a loan of 20k still showing up in my credit score. How is this possible? Please take action.
IDFC Bank customer support has been notified about the posted complaint.
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    U
    UmangGoel
    Jul 23, 2022
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    Resolved

    Hi,

    I was supposed to recieve account opening vouchers of 1500 rupees confirmed by customer care, but I have not yet received them. Its been 40 days and IDFC says one should recieve it in 30 days.

    I raised a complaint but it has not been resolved.

    Reqst id : [protected]

    I need it. So kindly give me my vouchers.

    Regards,
    Umang
    Aug 3, 2022
    Complaint marked as Resolved 
    IDFC Bank customer support has been notified about the posted complaint.
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      S
      sarthakispat
      from Raipur, Chhattisgarh
      Jul 21, 2022
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      Dear Sir,
      we would like to inform you that we have settled in full and final payment of our LAP No. 5246764 & 5235756 on 04/06/2022 (as per bank's foreclosure letter)

      Since 45 days already passed but till date they are not providing NO DUES CERTIFICATE, so many times we inform though their concerned people but they are not interested in doing their duty because of which we are incurring a heavy financial loss.

      We request you to please take suitable step to resolve the issue.
      Thanking you,
      For, Sarthak Ispat Pvt Ltd

      Vijay Garg
      +[protected]
      IDFC Bank customer support has been notified about the posted complaint.
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        S
        Sippi8
        from Delhi, Delhi
        Jul 21, 2022
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        Address: Delhi

        Hi

        I have taken a Credit Line Loan of Rs.3.5 lac from IDFC First Bank but they are not providing me any details of it. I took this Loan through Paiza Bazaar and was told that I can anytime pre-pay this Loan after my first instalment. My first instalment went out on July 2nd however now when I am contacting IDFC bank they are not able to locate my Loan # 75244306 / 75244307. these are the loan # given to me by the Paiza team. However IDFC is denying it even when they have taekn the first instalment and the loan is also reflecting in my Credit Bureau report. my case id with IDFC is IDFC First Bank Ltd Case # [protected]. im really frustrated with this Fraud and need help
        IDFC Bank customer support has been notified about the posted complaint.
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          M
          Mohammed Asheeb
          Jul 20, 2022
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          Address: Flipkart

          I have paid all the dues so far. Then why did you do this to me. I currently have nothing pending. I need to activate my flipkart pay later.
          IDFC Bank customer support has been notified about the posted complaint.
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            M
            Mahesh Karanth
            from Bangalore, Karnataka
            Jul 19, 2022
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            Keeps disturbing while sending messages
            IDFC Bank customer support has been notified about the posted complaint.
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              G
              G Tirupathi Rao
              from Delhi, Delhi
              Jul 17, 2022
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              My form 26AS is showing credit amount in form 26AS, however I don't have any account in IDFC bank. I am just paying tax for that amount. How to correct the statement. If the amount belongs to me, how can I trace the account details.
              My PAN is AJEPR8122M
              EMAIL: tirupathirao.[protected]@gmail.com
              IDFC Bank customer support has been notified about the posted complaint.
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                V
                from Pune Metropolitan Area, Maharashtra
                Jul 16, 2022
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                Address: Pune

                Hi NHAI Team,

                Please take necessary further action against IDFCFIRST BANK FASTAG Division as they haven't closed my fastag account for MH12UC5329 even after multiple chaser, requests and reminders and thereby I am also pending to receive a sum of rs.5200/- which is available balance in this account.
                IDFC Bank customer support has been notified about the posted complaint.
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                  S
                  Saurabhrana1990
                  from Delhi, Delhi
                  Jul 15, 2022
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                  Address: Delhi

                  I filed a complaint on email with IDFC bank on the very 1st day the loan was dispersed. They did not responded for more than a month. So i stopped thier EMI. I was supposed to get 2, 53, 299 Inr and I only got 2, 45, 875 Inr. When contacted by their recovery agent he said this was for insurance (for which i denied and they later reconstructed the loan and said insurance is not a part of my loan and they will refund me).
                  From last 4 months still waiting for the refund.
                  So now i put a hold on their EMI ; After sending them numerous emails.
                  On june 24 they asked me to start paying my EMI and they will refund the insurance amount. They sent me an email with “Refund Confirmation__66686201__Saurabh Rana “
                  And till date thats all i have.
                  This time i am not just coming for insurance amount now i need my insurance amount + the loan fee which is total of 4750 Inr.

                  Then upon checking here i came to a conclusion that IDFC bank is defrauding it’s customers on the name of Loan Insurance. Even after promising by loan agent that insurance is not added they still add that anyways.

                  But I still have a little faith in forums like these.

                  Personal Loan account number[protected]

                  Below is the email address of IDFC loan officers/thier managers involved in email conversations dhirendra.[protected]@idfcfirstbank.com
                  shalini.[protected]@idfcfirstbank.com
                  archit.[protected]@idfcfirstbank.com

                  Regards,
                  Saurabh Rana
                  [protected]
                  IDFC Bank customer support has been notified about the posted complaint.
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                    P
                    Pratim96
                    Jul 14, 2022
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                    Issue regarding Flipkart Pay Later bill payment

                    I am using Flipkart Pay Later account, that is backed by IDFC First Bank.
                    For the month of March 2022, my bill payment was marked as Late Payment and that impacted my credit score heavily. Although I have paid the bill on 1st April (The bill payment timeline is 1st to 5th of next month).
                    That is NOT a late payment.
                    The technical error from Flipkart/IDFC Bank's end costed me my credit score.
                    Since last 1 month...
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                    A
                    ajay gaikwad 121995
                    from Delhi, Delhi
                    Jul 13, 2022
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                    Address: At Post Babhulgaon Tq Patur Dist Akola

                    Dear Sir,

                    I am Ajay. I am Just account on IDFC Bank dt. 12.07.2022. Today i am check my cibil score. I am notice that some loan outstanding on my account. This is from IDFC Bank. Rs. 15000/- Loan was show on them.
                    But not taking any kind of loan of whole life. And Loan dt. 01.12.2019.
                    i am dont not understand i am just account before few days and loan dt before 3 Year. Please slove my problem. My Pan No BJPDG7650P.
                    IDFC Bank customer support has been notified about the posted complaint.
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                      A
                      aksh rai
                      Jul 8, 2022
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                      I don't know who given my number they made calls daily and abusing
                      IDFC Bank customer support has been notified about the posted complaint.
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                        1
                        1461486
                        from CHENNAI, Tamil Nadu
                        Jul 8, 2022
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                        Yester day night i.e. 7th July 2022 at about 8 pm I have debited my account with Rs.100 for fast tag credit. This amount was not credited to my fast tag account.
                        IDFC Bank customer support has been notified about the posted complaint.
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                          M
                          Mahesh Karanth
                          from Bangalore, Karnataka
                          Jul 4, 2022
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                          Irrelevant marketing sms
                          IDFC Bank customer support has been notified about the posted complaint.
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                            F
                            funvirender
                            from New Delhi, Delhi
                            Jul 3, 2022
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                            Maine 1 july ko idfc ki website login karke payment ki 4219/- payment gateway paytm choose kiya phir paytm ka qr code open hua maine apne kotak bank scan karke payment ki payment done but receipt not show bhout der hone ke baad maine page back kardiya or payment fail ka msg aya, par mere account se paise ja chuke hai

                            VIRENDER
                            Loan account number 23479073
                            IDFC Bank customer support has been notified about the posted complaint.
                            Jul 03, 2022
                            Updated by funvirender
                            pls find ss

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                              B
                              Boopalan Rajamani
                              Jul 2, 2022
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                              Loan

                              Sir my name is Boopalan Rajamani iam not taken any loan from this IDFC loan but this loan is showing in my cibil score I have attached the screen shot please clear this issue as soon as possible this loan is damaging my cibil score in this one screen shot loan reference num is same but amount was showing different PLEASE HELP ME 🙏😭...
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                              G
                              Ganesh Doiphode
                              from Mumbai, Maharashtra
                              Jul 2, 2022
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                              Resolved

                              Address: A1, Ground & 1st Flr Everest Chambers Marol Naka, Andheri, next to Star T V Building, Mumbai, Maharashtra 400059

                              My issue was when i paying all my EMI/outstanding On Time why IDFC Bank Put Overdue in CIBIL
                              In Month of Feb 2022 19 Days Overdue And in Month Of April 21 Days Overdue
                              For Your better understanding i here attach some documents
                              Documents Attached
                              1) Bank Statement 01/01/2022 to till Date
                              2) Flipkart Pay Later Statements
                              3) Cibil Report Which shows Overdue Days
                              Jul 8, 2022
                              Complaint marked as Resolved 
                              They send email to me as well they're called me and clear my CIBIL report also
                              IDFC Bank customer support has been notified about the posted complaint.
                              I have the same problem sir. Do they resolve your problem?
                              Same problem here
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                                Hi Team,

                                My name is Rajesh.V, bought FastTag from IDFC First Bank, recently.

                                Issue: Without traveling got charged by Tollgate, hence logged ticket with IDFC First Bank (Ticket no: [protected] ) and ETC Nodal Highway Department (Ticket no: 6019313)

                                Got udate from ETC Nodal, they have arranged refund from Toll gate. Suggested to check with IDFC for transaction related queries.

                                From...
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                                A
                                Ashitha ashish ashitha
                                Jun 30, 2022
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                                Address: no.86, 3rd Cross Street, Ellaiamman Kovil, Muthapudupet, Muthapudupet, IAF Avadi

                                Hi Sir my name is Joseph i am from Chennai, Tamilnadu. I have closed my Personal Loan Acc#33743945 is already closed in the year 2021 but still it is reflecting in my Cibil as Outstanding. I request you to update as per the App online Loan Tracker NO Due.
                                IDFC Bank customer support has been notified about the posted complaint.
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