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IDFC Bank Complaints & Reviews

1.8
Updated: Aug 4, 2025
Complaints 1226
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420
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IDFC Bank reviews & complaints page 15

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P
paven026
from Bengaluru, Karnataka
Jun 20, 2022
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My NRE account was freezed god knows when citing the reason nobody collected the cheque book and debit card kit. There was no communication regarding freezing of my account whatsoever.
I have raised the request to unfreeze on 30th may to the relationship manager, when it was time to sell insurance policy they contacted relentlessly, but for this i haven't received any help, they've only ignored my communication.
Even customer care is not helpful inspite of giving all the details and doing all that's required, they haven't redispatched the kit until i followed up.
I have even raised grievance on idfc forum but to no avail.
I have provided them my UK number and they just come up with the reason that they're unable to reach, which is wrong because they did reach me twice on the UK number for verification and i have called customer care with my UK number and have asked them to reach on that number.
I had to borrow money to avoid penalties on ECS bounce on my SIP's and EMI's.
Request support against this bank atrocity
IDFC Bank customer support has been notified about the posted complaint.
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    Pradeep 91
    from Coimbatore, Tamil Nadu
    Jun 15, 2022
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    I'm using Flipkart pay later for my purchase.
    My paylater lender is IDFC FIRST BANK.
    lost December 2021 I buy washing machine.
    My due date is 1st of every month.
    My due amt is 1603/RS x 6month I made my emi to Flipkart app on time. I closed my all 6emi.
    May 1st 2022 .
    But from Bank side loan not closed.
    Because Flipkart not paying emi completely.
    From Bank side I received sms pay your outstanding dues​.
    Flipkart only to pay that. I contact customer service representative no proper response. They send link for payment to close outstanding balance. It's effects my credit report. My loan number is in credit report..
    +3 photos
    IDFC Bank customer support has been notified about the posted complaint.
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      Pradeep 91
      from Coimbatore, Tamil Nadu
      Jun 15, 2022
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      I'm using Flipkart pay later for my purchase.
      My paylater lender is IDFC FIRST BANK.
      lost December 2021 I buy washing machine.
      My due date is 1st of every month.
      My due amt is 1603/RS x 6month I made my emi to Flipkart app on time. I closed my all 6emi.
      May 1st 2022 .
      But from Bank side loan not closed.
      Because Flipkart not paying emi completely.
      From Bank side I received sms pay your outstanding dues​.
      Flipkart only to pay that. I contact customer service representative no proper response. They send link for payment to close outstanding balance. It's effects my credit report.
      +3 photos
      IDFC Bank customer support has been notified about the posted complaint.
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        R
        rajeshverma291429
        Jun 14, 2022
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        Hi Bank,

        I have clear your all the dues why the hell you are not updating closed status in CIBIL.

        Why the hell you are playing cheap trick to exploit your customers

        Kindly update it
        rajesh verma
        [protected]@icai.org
        IDFC Bank customer support has been notified about the posted complaint.
        Jun 19, 2022
        Updated by rajeshverma291429
        How many days you require IDFC to reply
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          Ankit1292
          from PUNE, Maharashtra
          Jun 14, 2022
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          Hi,

          I am facing below error while trying to recharge the Fastag of my vehicle.

          Sign-in failed:user account has expired

          UserID : 2372997

          I was having enough money from last 1 year so not needed to recharge the account now when I am trying to recharge it is showing error as account has been expired.

          Also I try to reach to the toll free number[protected] for IDFC FASTAG but it is always busy for 24*7.

          Regards
          Ankit
          +1 photos
          IDFC Bank customer support has been notified about the posted complaint.
          Jun 16, 2022
          Updated by Ankit1292
          still no update and toll free number is always busy...still not able to reach them...
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            V
            Vikrant Lavande
            Jun 10, 2022
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            Address: Mumbai

            The unknown lady staff of IDFC bank called me and asked me why your mother is not answering the call then i told that lady how do i know ma'am iam in my office right now and my mother is not able to answer the call because of maybe she were busy in somewhere.
            Then she suddenly started shouting on me and started scolding me with bad words and she was like “agar aukat nahi hai EMI bharne ki toh loan kyun lete ho” and i was shocked with that attitude of her like seriously? That's how you treat your customers?
            I have call record with that lady so please i wnat to get resolved my complaint asap.
            Thankyou.
            IDFC Bank customer support has been notified about the posted complaint.
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              S
              shekharonline
              Jun 9, 2022
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              Dear Team

              This loan has been closed in 2015 and I am still waiting for the NOC - I even have checked the emails from 2015 but not found yet. could you please send me at the new address as advised on the phone, this was sent at old address which comes near Nanded City and not Nanded Waghala (Marathwada) where I live. enclosed are the details of the POD which was sent to the wrong address in May 2022

              Date Time Office Event
              26/05/2022 17:40:03 Wagle I.E. S.O Item Delivery Confirmed
              26/05/2022 15:32:09 Wagle I.E. S.O Out for Delivery
              26/05/2022 15:02:31 Wagle I.E. S.O Item Received
              26/05/2022 14:08:27 Wagle I.E. S.O (Beat Number:18) Item Delivered [To: IDFC BANK (Addressee) ]
              25/05/2022 10:27:35 Wagle I.E. S.O Item Received
              25/05/2022 04:40:46 Kalyan RMS L2U Item Dispatched
              25/05/2022 00:20:22 Mumbai CRC L1R Item Dispatched
              24/05/2022 20:10:47 Mumbai CRC L1R Item Bagged
              24/05/2022 18:19:44 Mumbai CRC L1R Item Received
              24/05/2022 13:41:55 Mumbai Cst Rs TMO Item Dispatched
              24/05/2022 13:32:36 Mumbai Cst Rs TMO Item Received
              24/05/2022 04:09:21 Pune CRC L1R Item Dispatched
              24/05/2022 01:11:18 Pune CRC L1R Item Bagged
              23/05/2022 23:31:04 Pune CRC L1R Item Received
              23/05/2022 15:42:03 Nanded S.O (Pune) Item Bagged
              21/05/2022 16:29:00 Nanded S.O (Pune) Item Returned Addressee Left without instructions
              21/05/2022 10:28:41 Nanded S.O (Pune) Out for Delivery
              21/05/2022 09:34:37 Nanded S.O (Pune) Item Received
              21/05/2022 09:19:22 Nanded S.O (Pune) Item Received
              21/05/2022 06:33:20 Pune TSO TMO Item Dispatched
              21/05/2022 06:14:40 Pune TSO TMO Item Received
              21/05/2022 05:49:03 Pune CRC L1R Item Dispatched
              21/05/2022 04:53:59 Pune CRC L1R Item Bagged
              21/05/2022 00:52:49 Pune CRC L1R Item Received
              20/05/2022 16:00:26 Vadgaon Budruk S.O Item Dispatched
              20/05/2022 15:34:00 Vadgaon Budruk S.O Item Bagged
              20/05/2022 14:34:08 Vadgaon Budruk S.O Item Redirected to Nanded S.O (Pune) INSUFFICIENT ADDRESS
              19/05/2022 07:51:02 Vadgaon Budruk S.O Item Received
              14/05/2022 22:39:51 BCRC DADAR Item Bagged
              14/05/2022 20:09:13 BCRC DADAR Item Booked
              IDFC Bank customer support has been notified about the posted complaint.
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                R
                Ruban Ruban
                Jun 8, 2022
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                Resolved

                Address: Bangalore

                A 3rd party person(Initially he informed from IDFC)has processed all the bank balance transfer procedures with document, without showing actual document he convinced me so that he will send sanction letter with in a day, by daily fallow up with this person and IDFC manager Kanhaiya
                kumar, but non of them not responded, finally after the second EMI i got the message from online to down load IDFC App, in that i say my loan tenure is 96 month against existing (Bajaj Finserv) 88 month and Loan closing amount in Bajaj is 1854280 but IDFC cheated and sanctioned 1950000, and in Bajaj my ROI is 7.45% but in IDFC from the beginning he said ROI is 6.5% but in sanction letter it is showing 7.25%, please take action immediately, other wise i don't bother to spent some money, to highlight this in media and consumer court behalf of some customer should know reality of IDFC bank
                Jun 8, 2022
                Complaint marked as Resolved 
                The action taken from IDFC bank Manager told by phone call, i has to go with same IDFC terms and condition or ask me to go bank Bajaj(Previously taken home loan from Bajaj) it is not ashamed to IDFC? by cheating the customer
                IDFC Bank customer support has been notified about the posted complaint.
                Jun 08, 2022
                Updated by Ruban Ruban
                Cheating With using third party peoples(like sales team) like, orally convinced me regarding ROI and tenure, after get signed in sanction letter(In the sanction letter very think is wrong, hence the 3rd party Mr.Nithish told to correct the documents and send the soft copy and also hard copy, but after 40 days passed no one responding to my call including Kanhaiya Kumar, Now,

                Your people thinking the customers are fool?

                Generally peoples are change over the bank for the reduce of tenure with existing EMI, but now i loose 2lakhs 77 thousand by increase of tenure.
                Bajaj Closing amount 1854280 but IDFC Deceived by sanctioned loan 1950000, no one responding to explain what is this excess amount? today some called from IDFC told pay differential amount and ask to go back to Bajaj or i has to continue with same sanctioned amount with 8 month additional tenue against Bajaj Tenure, i need immediate action against on this, If this portal also not responding, i will definitely go to the consumer court and Media to highlight exactly what is going on in IDFC
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                  J
                  Jj66
                  from Guwahati, Assam
                  Jun 7, 2022
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                  Behaviour of Executive

                  The executive from the idfc bank was so illeterate and does not have any understanding of what the customer is trying to say.
                  I paid an installment of Rs 4506 against two wheeler loan from my Paytm.
                  It had been debited from my account, but still showing pending in paytm app.
                  Now, according to that executive, I have to pay again, as they can't wait.
                  He doesn't have that much brain to understand that the money is...
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                  S
                  Sarah Begum
                  Jun 7, 2022
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                  Address: Idfc first bank
                  Website: Www.idfcfirstbank.com

                  Hello,
                  Am sara begum phn.[protected] I have query of flipkart paylater. I have used it on march of amt 1385 so half payment I have done in April month of 551 rupees but in may I forgot to pay the remaining balance of 814 so I made that payment at 6th may and the payment got delayed for some days because of that my cibil score has been got reduced that's why am unable to take any further loans to buy the product. So am sending you the screenshot of that payment and am requesting you to please update it as soon as possible. So that my cibil may change. Thank you.
                  IDFC Bank customer support has been notified about the posted complaint.
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                    S
                    shekharonline
                    Jun 6, 2022
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                    Address: Sankalp, House no. 4 Swapnaja City1

                    Hi Team

                    This loan has been closed in 2015 and I am still waiting for the NOC - I even have checked the emails from 2015 but not found yet. could you please email me it soon my email ID is chandrashekhar(dot)malode(at)gmail.com
                    IDFC Bank customer support has been notified about the posted complaint.
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                      S
                      sathwiikk
                      from Nalgonda, Telangana, Andhra Pradesh
                      Jun 2, 2022
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                      To my knowledge i didn't applied any kind of personal loan in the above stated bank.
                      MoreOver, i can clearly mention that i didn't even had an account at this bank duely noted
                      Stating that account number: 67632348
                      Account type: Personal loan
                      Onweship : Individual
                      IDFC Bank customer support has been notified about the posted complaint.
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                        S
                        Saibharati Mohanty
                        Jun 2, 2022
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                        My Flipkart Pay Later Account has been blocked. Kindly help me to reactivate it so that it will easy to shop from Flipkart.
                        IDFC Bank customer support has been notified about the posted complaint.
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                          Shane Ansari
                          Jun 1, 2022
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                          Address: 304, arqam apartment, Roshan baugh

                          Every time Flipkart showing this error msg while doing payment through Idfc Easybuy card.
                          +1 photos
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                            R
                            Rohit Mavi
                            May 31, 2022
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                            Address: At po dantiya Mavi faliya

                            My mobail number is not eligible for online Shopping in Flipkart
                            +1 photos
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                              R
                              Rahul1799
                              from Thanjavur, Tamil Nadu
                              May 31, 2022
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                              I purchased a Dennis Lingo Men's Slim Shirt Order#[protected] and Label by VP Men's Shirt Order#[protected] in AMAZON on 09-Apr-2022 and paid Rs.1053 /- using Amazon Pay Later.

                              Later I repaid the due amount to Amazon pay later using my Debit Card.

                              On 13-Apr-2022 I cancelled those two Orders. And later I got a message that my refund has been processed and will be refunded to Amazon pay later.
                              However the refund is not reflected in the Bank nor in Amazon Pay Later. And I asked the amazon customer care, they said that the refund is already credited to Amazon pay later.But I'm not seeing any amount being credited to Amazon Pay Later and also to my Bank Account.It's been more than 30 days since I got a refund.

                              I attached the receipt of the product and screenshot of the transaction.

                              I hope I hear from you soon.
                              +4 photos
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                                S
                                Suresh babu Gudapati
                                May 31, 2022
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                                Address: Banglore

                                I have been getting several calls from IDFC clients for some kind of loan
                                Please stop this because there are almost 2 calls everyday from different number and this is terribly unbearable
                                I have been telling the clients from idfc about the same but they still continue to call me from different number
                                Please stop this
                                IDFC Bank customer support has been notified about the posted complaint.
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                                  Address: Hyderabad

                                  I recently took one personal loan from IDFC First Bank in loan account no. : 76112185. To this loan account, they added a HDFC insurance and ICICI Lombard insurance plans, but the policy numbers are not allotted yet. I received few SMS i can able to cancel these plans within 15 days of start date I contacted IDFC and Insurance Customer care numbers to cancel these two plans but I'm not getting any proper response. Please help me to cancel...
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                                  Nagarjuna B9
                                  from Hyderabad, Telangana
                                  May 28, 2022
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                                  I am getting a lot of spam calls and messages from IDFC daily. I have registered for DND in their website on 19th April 2022. But clearly they are respecting customer's opt in for DND and aggressively calling people as part of their stupid marketing. Please kindly make them respect DND.
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                                    Jobanpreet randhawa
                                    from Amritsar, Punjab
                                    May 25, 2022
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                                    I bought a mobile with EMI with the help of IDFC bank and my bank name is bank of India my money above 3000 was debit from my account I have NOC and I clear my all dues please refund my money
                                    IDFC Bank customer support has been notified about the posted complaint.
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