IDFC Bank Complaints & Reviews

I have applied idfc credit card on 24//8/2022 and i have completed my video kyc and person came for verification at home and office but still no update regarding whether I get credit card or not .

My application number is [protected]

i thinking I will get reply as soon as possible

I have taken personal loan for 36 months tenure selected, this month I missed to pay on time due to some financial issues, (2ndAug 2022) this is 12th emi, I received a call from collection executive who was not professional at all the way he was talking was not at all bearable, I want some Higher authority to get in touch with me, in regards to this.

Hello Sir/Madam,

I am an existing IDFC loan account holder (amount:9Lakhs, acc number:
[protected], I am paying my EMIs regularly without any default, I am a
loyal customer I believe, but what is happening with me is extremely
unfortunate and i won't wish this even on my enemies.
an IDFC executive probably named sweta bhosale(mobile: [protected])
is randomly calling everyone in my family and asking about a guy named
Santosh Jha. this person probably has taken a loan from IDFC and may
be not paying the EMIs. he is also not picking the call it seems. This
lady executive is claiming that we have done verification for this guy
while the loan was being sanctioned and so we should arrange for her
to talk to this guy.

First thing we don't know this person or where he lives and we are
saying this everytime this lady calls us(she is calling a lot).
Second, we have not shared our contact details for verifying this
person, we don't even know this person. but this lady is always asking
us to allow her to talk to this guy, we have asked her repeatedly to
share any proof that we have done verification for this guy (an email
or call recording or a document anything) but she is saying i can't
share anything.

She shouts everytime and accuses us of fraud. We are getting harassed
by this lady for no reason. She is being unreasonable and aggressive
and rude.
Me, my mom and my brother all are going through too much because of
this. We feel helpless because we can't do anything against a person
who doesn't listen to logic.

If what the lady is claiming is true that banks won't share any proof
that we verified this person and they can harass us without proving
anything then it seems we are living in a very dark time where i as an
individual doesn't have any right to defend against a person harassing
my family on behalf of a large organisation.
This incident has shaken my trust in the IDFC bank and I am so angry
at the executive that I want some action to be done here.
no one should have this much power to abuse.
I have raised a complaint using the official website with reference
number: [protected], not sure whether I will get any reply timely
hence writing this email.

kindly help me out here and restore my trust in the IDFC again.

Hi Sir,
I am using fast tag of IDFC FIRST BANK for my vehicle TN31-CV-7777 . My fast tag account user got expired, Now I want recharge the account but message appears as user got expired . My ID is 1885436. Customer care no also not attending the call.kindly do the needful.
Regards
Gowthami

Hi, my my flipkart pay later loan no
28482751
I am having no loans in idfc first bank and i checked my credit score and history, i find my cibil score got written off due to the invalid report from idfc first bank was updated by the personal loan, mentioned as idfc first bank

Because of the irresponsibility of Flipkart pay later tieup with IDFC first bank my cibil was affected

I have written several Emails to bank email id and flipkart social networking page and call to update my CIBIL as per my progress, but no response yet and whenever

Requesting to resolve this impacts my credibility in future .. last time i can againts complain Idfc first bank in consumers courts

Thanks, & Regard's,
tabish helal
email: [protected]@gmail.com
mobile : [protected]

My flipkart account active by my mobile no. [protected]. I request you sir plz reactive my flipkart pay latter.

Sir my name is MOBASSIR IMTEYAZ my registered email id is [protected]@gmail.com and my registered mobile number is [protected] and my IDFC loan account is xxxxxxxx873. I made the emi payment of 6000 Amazon pay later on 1 August 2022 via Amazon pay UPI at 12:19pm.my amount was deducted from my account but still IDFC FIRST BANK didn't settle the loan and they are continuously threatening me for making the payment which i had paid to them i was contacted by their loan recovery agent multiple times and i repeatedly told them my transaction id which is P[protected], but still they are regularly threatening me for making the payment, i have emailed them the screenshot but they are very unprofessional and deaf and blind and extremely uneducated. I have contacted the Amazon pay later team and they assured that before 20 August they will solve the problem as their server are not working properly and surprisingly IDFC FIRST BANK also know this fact that their bank's server has problem then also they are threatening me. Sir please look into it.

In Flipkart paylater i do not have any overdue or pending amount. I promptly paid my payments before due date. But in IDFC bank side from May 2022, it is still showing the outstanding overdue amount of rupees 7, 227.16. I got the confirmation email from Flipkart that I dont have any pending amount. I even forwarded it to [protected]@idfcfirstbank.com. Service request ids are [protected], [protected]. The flipkart linked IDFC loan account no: 28628202.
Attached the email from flipkart, and other reference screenshot.

My flipkart account is linked to my phone number [protected]. Please take necessary action and provide me the NOC. Because of this my CIBIL score is affecting. Please help me ASAP.

Sir
In the above subject it is requested that the police station Sadar, District Bundi (Raj.) charge no 41/2022 section 420, 406 I.P.C. In the research of IDFC FIRST BANK LIMITED OUT PHOTO, BRANCH Delhi Account number [protected] Full name address and KYC (ID) of the account holder and attested copies of documents produced at the time of opening the account and the name of the then bank officer who opened the account. And there is a great need for the record of the present posting with mobile number, in order to which the research officer himself appeared on the above mentioned bank branch on 16.7.2022 and presented the letter, but the information was not provided by the concerned employees of the bank, after which After that letter email has been sent from office Haja to bank branch from number 8079 dated 03.8.22. Even after repeated correspondence to the said bank branch, necessary records are not being provided, which is causing unnecessary delay in the investigation of the case. In the case Haja, a transaction of Rs 48 lakh was done and fraud was committed.
Therefore, it is requested to sir that keeping in view the seriousness of the matter, the bank branch IDFC FIRST BANK LIMITED outside pillar, branch Delhi, please take instructions to provide the records.

Sir I have a flipkart pay later account with loan acc no 45764645 powered by idfc first account. You have wrongly reported a late payment in March 2022 to crif, experian and cibil, due to which it impacted my credit score and it decresed drastically. Whereas I didn't made any late payment. Rectify as soon as possible. It had never happened before.

Even after paying EMI's on time card stands temporary block. we had orevious 2 loans with you but no bounce. Registered number- [protected]
alternate- [protected]

FD [protected] for Rs. 500000 issued on21.08.2018 matured on 21.09.2021. Total interest due was Rs.143273 . Total TDS deducted Rs.10578.
amount receivable on maturity after TDS is Rs. 632695 i.e. 500000 plus balance interest Rs.143272- Rs. 10578 is Rs. 132695. Paid on maturity Rs. 631104. Short paid by Rs. 1591. A number of email from my ID [protected]@gmail.com. Short payment can be credited in my saving account [protected] with IDFC First bank kalyan west.
Pushpa Narendra Saraf
Mob. [protected]

My name is satkar singh and i have a loan with idfc first bank with loan a/c 77823019 on 13 jun 2022 . when i applied the executive fill the details and also adds credit vidya product of 1350rs hdfc insurance of 4187rs but policy not received.2 months passed but policy not received.when i talk to customer care they says talk to hdfc insurance deptt.when i talk to hdfc they says give us policy number but policy not received to me so how can i give policy number.please cancel my hdfc life insurance and credit vidya and refund my amount of premium paid.

Why I am charges replacement fees

I purchased fastag from idfc bank website on 4th August 2022 with 100rs min. payment On 5th August i received a call from their Bangalore courier office to confirm my address but still i have no clue when can i received my fastag sticker. My fastag id and its activation and account login details sms received at the same day. But after raising complaint (SRP1955) by their call center still have no clue when the fastag is going to be delivered.

I am still waiting for the tag sticker to be delivered but no sms or email has been sent regarding it.
I called the toll free number multiple times but 90% times its not connected (busy), 7% time playing music then disconnected, 3% luckly you got connected with executive but they don't have any clue ( just blank) and sing same song that you will get call back ( that is also not come) .This is very unprofessional.

I have personal loan with IDFC Bank. I have put a request to change my debiting account in April. But after following up multiple times they rejected it in June. Again I have placed the request in July 1st week with all proper details through IDFC loan centre. Still my request is not processed. Nobody has information when I call customer care.

My fast tag account is not accessible and a pop up stating that my account is expired keeps showing up. There is no procedure mentioned to undo this or any kind of help from the customer care even after continuous efforts to contact.

I Already mail to IDFC on[protected] but no reply.

My self Mayur Sharma,

I made a recharge from Phone pay on a fastag account, by mistakenly entering the wrong vehicle no.
2 times we made the recharge 500/- and 700/-.

Correct Vehicle No - RJ06CD6690 (Sudarshan Mehta)
Wrong Vehicle No - RJ06CB6690

And I talked with customer care and he suggested sending mail to reverse the amount.

1. Cancel Cheque attached
2. Driving licence attached
3. Transaction details images

So, i request you to please make reverse the amount of 1200/-

Dear team idfc my loan number is 80404717 Iin the name of MRS Balwinder Kaur as my loan date is 2nd of august, i have kept sufficient amount in my bank but, on 2nd night when i checked the loan status on app it is showing emi missed, so i paid it online via upi through app, so next day when i checked my bank account same amount also has been debited from my account, so kindly check what will of that amount which i have paid online will that be adjusted on my next emi or that money will be refunded to me back

Dear Sir/Mam,
My name is Priti Mishra residence at D-730, Madanpur Khadar, J.J.Colony, New Delhi-110076.
I have received a pre approved personal loan offer of ₹3 lakh 36 month tenure with EMI of ₹8056 from IDFC Bank so I have applied and an executive came to my house by saying just for a KYC only on 12th July 2022 and after 1 day on 14th July 2022, one person came for verification and he have rejected my loan due to low stock available (I have shown Sarree selling work at home) and unfortunately after 14 days without my concern (No phone call, no message), No agreement signed, No PDC cheque taken from me they have disbursed an amount ₹1, 91, 036 on 28th July 2022 into my Canara Bank account and while I have checked the loan details (Loan#[protected] it is a total of ₹ 2, 04, 549 at a high rate of interest @25.98% and high deduction of ₹13, 513
Afraid this kind of fraud activity by IDFC Bank.
I don't want to take this loan and want to return this amount ₹1, 91, 036 to IDFC Bank
Kindly look into this and PLEASE HELP me!!!