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IDFC Bank Complaints & Reviews

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Updated: Aug 4, 2025
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IDFC Bank reviews & complaints page 18

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V
venkatesh kalavala
Apr 4, 2022
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Dear Team,

Please find the 15% Cash Back offer -2021.

Applicable for credit card logins from 7th Oct’21 to 17th Oct’21.

Note:-Please read Terms and Conditions.

Offer Details

Cashback Offer: Flat 15% cashback payable after 3 successful EMI clearance ( without bounce )

Categories Covered : Panels 43” Inches & Above

Schemes covered : Net Tenor = 12 months

Customers Covered : All customers – Both EBC & New to Bank customers credit card holders

Special Condition : Re. 1/- Swipe on Credit card & customer’s credit card should reflect in the bureau record. In case credit card isn’t reflecting on the bureau, then no cashback will be paid.

Payout Mechanism : Cashback will be credited in customers bank account post successful completion of 3 EMIs ( Without bounce )

Cashback will be processed within 60 days of clearance of 3rd EMI.

Eligibility : Only 1 cashback per customer ( Highes
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    chnm007
    Apr 4, 2022
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    I am using Amazon Pay Later. The IDFC bank auto debit more money in the place of original amount. Transaction statements not showing proper way. What is EMI amount, what is normal amount not showing. Some amounts not converted to EMIs. In March transactions around 13K used. But in auto debit it shows 18k+. Nearly 5k+ transaction error. May be same transaction errors occur in previous transactions. Correct the transactions errors immediately and refund already debited amounts.
    IDFC Bank customer support has been notified about the posted complaint.
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      W
      Wasifbubere
      from Bhiwandi, Maharashtra
      Apr 4, 2022
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      Loan issued with my identity to other person. IDFC is a fraud bank they are giving a loan with my identity to another person without knowing me recently i know when i am checking my cibil score on paisabazaar that's why i am facing many issues because of my cibil score is low due to loan pending amount see the below attached it is showing overdue and day by day my cibil score getting low because of this whenever i apply for credit card or loan everytime they reject me because of this i am really very disappointed how they can do that with my identity it's horrible solve this query asap if not i have to file a case against IDFC bank of doing fraud with the identity proof i am not expected that type of fraud is happening now a day's and in IDFC bank.
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        N
        NiradSig
        Apr 3, 2022
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        A personal loan has been issued by IDFC bank in my name dated[protected] .I never applied for the Loan. My Name is Nirad Kumar Singh. I want this to be addressed on an urgent basis.
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          A
          akashpatel07
          from Nadiad, Gujarat
          Apr 3, 2022
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          Hello,
          My name is Akash Dilipbhai Patel my father had a loan account in IDFC bank before around 6 months and the EMI of that loan is paid every month from their SBI account.
          The problem that we are facing is the service that is currently running and not stopped by banks and they have already debited are ₹ 2000 as ECS/ACH Refund charges. After the loan settled and NOC from bank is received. So please do the needful and take appropriate action in this matter.
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            Address: Mumbai
            Website: www idfcfirst.com

            Yesterday I was trying to transfer 6000/- from IDFC imps (UPI). The payment was failed and it was showing Timed out but my money was deducted from my account. After submitting complains too many times and also I have spoken to the customer support but not received my money back yet. As per RBI policy I should received my money back within 24 hours but I haven't received yet....
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            V
            visalihut relaxing music
            Apr 2, 2022
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            Hello,

            You are one of the financial company that provides a consumer durable loans for customer but i have some complaints against you.
            My loan account number is 65322620 . And due date of payment is 2nd of every month. Today I am paid my first EMI 3160/Rs.- in phone pay app.then again debited automatically my account 3160/-Rs. My EMI debited is twice.

            your customer care department also not respond.

            I send mailed the bank customer care also but they have given me no response.

            Request your support for returning back amount of 3160/-RS.

            Please solve my issue.
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              Address: Mumbai

              Yesterday I was trying to transfer 6000 through IDFC IMPS (UPI), it was showing timed out and Payment failed but my money deducted. Several times i have tried to call customer support but there was no option to talk to them after calling on the given number. I still not received my money back....
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              Srijanj2u
              from Jaunpur, Uttar Pradesh
              Mar 29, 2022
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              I purchased product from myntra of 5889 on 28th march. However because of some unforeseen situations i canceled the same and myntra has confirmed that they have issued refund already. However i did not get any confirmation on this. This is cheating and bluff with customer trust. Due to this my partner bank BOB has not canceled the emi and also informed me first emi start from my account. Would request you to take immediate action on cancelling the loan. I am posting thus complaint to consumer forum as well for this harassment
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                H
                Himanshu Rakesh
                Mar 26, 2022
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                Address: golf course road, gurgaon, haryana

                I received email on 20th march 2022 from idfc bank giving a link to click and apply for insurance policy. as there was no terms and conditions mentioned on the email so i wanted to get more information on this policy.
                i applied by sending sms message on the number provided in this email by the idfc bank.
                instead of receiving any terms /conditions or any other details applicable on this policy i received sms within 5 minutes informing that policy is under consideration and amount of Rs. 2200 /- will be debited directly from my saving bank account which i hold at idfc bank.
                as soon as i received this sms i contacted customer care of bank and informed that i cannot accept issuance of policy or deduction of money from my saving account. so i requested them not to make any deduction from my savings account without confirmation from myself. i also asked them to send me terms anc conditions of policy which i will study and if needed i will apply fresh in case it is required.
                the amount of Rs. 2200/- was deducted from my saving bank account on 21st match 2022
                since this day i am repeatedly calling customer care, relationship manager and branch manager of bank to refund my money but nothing has happened till today.
                thanks
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                  H
                  Helly_desai
                  from Surat, Gujarat
                  Mar 26, 2022
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                  Hello I'm from Surat. I don't have any account in IDFC first bank. But still I'm getting messages that I am spending money and my balance is low.
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                    V
                    Vishalakshi1994
                    Mar 24, 2022
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                    My loan lan number is 35575668
                    In the name of lakshmidevi my mother from the last year they are tourchering to for recovery but we have cleared the amount for an employee of idfc bank but they did not deposited to our account we have informed to the idfc bank but they have now folding we dnt know who's that picked the amount from u so now we want the amount so y I want to pay the amount twice
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                      H
                      Hemanth_1998
                      from Bengaluru, Karnataka
                      Mar 23, 2022
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                      Address: Bangalore

                      My Personal Loan account number is 59869541

                      My due date is 5th of every month.

                      I have paid my EMI on 4th of March and still IDFC first bank has auto deducted 295Rs amount from my bank 2 times. One on 6th and another on 8th of March for no reason.

                      Please refund my money.

                      Thank you
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                        H
                        Heera@3019
                        from Bareilly, Uttar Pradesh
                        Mar 23, 2022
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                        I not apply to the loan this Bank but is so my civil remove this
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                          R
                          RupshYyyy
                          from Daltonganj, Jharkhand
                          Mar 22, 2022
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                          How I reverse my non maintenance charges ??Pls answer my question
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                            A
                            Amit singh 9453559832
                            from Delhi, Delhi
                            Mar 21, 2022
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                            I am amit singh my contact no is [protected] we have check in our cibil when we have seen a loan of 10000 is sanction by your bank for 12 months account no showing ########6103 without our concern kindly clarify that how you can generate Cibil n sanction a loan without my concern if you have not removed the same as earliest we complain to next higher authority which is RBI AMBUSDMAN
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                              J
                              Janrao Bharambe
                              Mar 21, 2022
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                              Address: Shastri Chowk, Bhosari

                              I am getting daily 4-5 promotional and loan regarding calls from IDFC first bank which is so irritating. I request [protected]@idfcfirstbank.com to please stop these calls ASAP.
                              IDFC Bank customer support has been notified about the posted complaint.
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                                B
                                bhakti gawas
                                Mar 21, 2022
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                                I am receiving harassment calls from idfc bank for loan account which is not related to me.
                                They are continuesly calling me my mother father and even our neighbors snd continuously lying saying that i have taken a loan and not paid on time
                                Please do check your records I don't have any loan amount or even my mother or father don't have such account which is unpaid.

                                Why I am getting continuously this Harrasmental calls and lying that I have unpaid my load amount

                                My father mother even my neighbors are getting such calls

                                Please do something immediately otherwise I will file a police complain against IDFC bank for receiving such fraud Harrasmental calls continuously without any reason

                                For loan account which is not realed to me
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                                  D
                                  DHAT TERI KI
                                  Mar 20, 2022
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                                  I tried to place some order in Myntra using instacred option as i already use this with IDFC bank.
                                  Now suddenly order get cancelled automatically, but i get massages & even OTP from IDFC.
                                  Sometimes it's also show's that, my registered number not linked with IDFC al though that's not right.
                                  I don't know what to do & how to resolve it.
                                  Please find the attachment as well to make it understands what I'm going through now
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                                    T
                                    Tamilelakkiya
                                    from Cuddalore, Tamil Nadu
                                    Mar 18, 2022
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                                    My name is Tamil elakkiya, My phone number: [protected], I have taken IDFC personal loan I could not pay the correct emi without my job I told idfc executive Kalirajan that I will show up at the end of March. She speaks ugly regardless of whether she is a woman or not.
                                    I had difficulty living daily and stayed at my cousin's house for a while. Thus I am very depressed. Is there anything in the RBI rules to discredit the customer? His phone number is [protected]. If you do not take action I will commited suicide..Your management is responsible for my children making the wrong decision I make.
                                    IDFC Bank customer support has been notified about the posted complaint.
                                    Mar 18, 2022
                                    Updated by Tamilelakkiya
                                    My name is Tamil elakkiya, My phone number: [protected], I have taken IDFC personal loan I could not pay the correct emi without my job I told idfc executive Kalirajan that I will show up at the end of March. She speaks ugly regardless of whether she is a woman or not.
                                    I had difficulty living daily and stayed at my cousin's house for a while. Thus I am very depressed. Is there anything in the RBI rules to discredit the customer? His phone number is [protected]. If you do not take action I will commited suicide..Your management is responsible for my children making the wrong decision I make.
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