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IDFC Bank Complaints & Reviews

1.8
Updated: Aug 4, 2025
Complaints 1230
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421
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IDFC Bank reviews & complaints page 33

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G
Gopi-compliants
from Bengaluru, Karnataka
Jun 1, 2021
Resolved
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Hi Am receiving daily spam calls and messages from IDFC representatives/bank. I never share my mobile no with these people nor i never asked for a loan or credit card. I wrote to their customer care/twitter also but there is no response and still they are making calls and sending messages everyday. Attaching proof for your reference for a day.
+1 photos
Jun 27, 2021
Complaint marked as Resolved 
IDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 02, 2021
IDFC Bank Customer Care's response
Hi, please click here https://bit.ly/3sXXmfx to share your contact details and I will take your request forward for activating Do Not Disturb on your contact number. -Alisha
Jun 02, 2021
Updated by Gopi-compliants
I have submitted my details. Even today i got call from your spam bank. [protected]. STOP spamming people and disturb them like stupids.
Jun 07, 2021
Updated by Gopi-compliants
These spammers are again sending me messages daily from VK-IDFCB with for a loan promotion.
Why the hell these people waste time like this.
Hi, I am getting calls from IDFC continuously, especially from the mumbai branch because the numbers start with +22. I dnt want any form of LOANs from IDFC first bank right now. Neither I have applied for any LOAN or insurance .
I am trying to get help regarding such disgusting harrassment . After every 30 to 45 mins IDFC calls from a different landline number with +22 in the beginning . I don't know how many landline numbers they have . But please stop such ### disturbances.I am sharing the photo of list of numbers from which I hv received the calls yet

Daily spam calls/messages - Comment #3864217 - Image #0
Again am getting promotional sms from idfc chuthiya fellows

Daily spam calls/messages - Comment #4002292 - Image #0
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    Velkumar Naicker
    May 31, 2021
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    Address: Ulhasnagar

    I am receiving several calls daily minimum 5-6 calls in evening from idfc bank from different numbers mostly starts with "022" i am now getting irritated. kindly stop this calls
    Aug 6, 2021
    Complaint marked as Resolved 
    IDFC Bank customer support has been notified about the posted complaint.
    Hi, thank you for bringing this to our attention. Your concerns are important to us we appreciate the opportunity to help. Please click here https://www.idfcfirstbank.com/content/idfcfirstbank/en/social-media-form.html to share your details. We'll get in touch with you at the earliest to assist you. - Team IDFC FIRST Bank
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      A
      anand vijay 201
      May 31, 2021
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      Address: B-4/201 2ND FLOOR, SAFDERJUNG ENCLAVE, S.O SOUTH WEST DELHI

      This is to inform you that on 23/05/2021 i have recharged Rs. 500 through my Paytm account for recharge of my Commercial car Amaze petrol DL1Zb1402,

      Till date the same is not credited nor any one approached me for this unadjusted credit lying with you
      IDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      May 31, 2021
      IDFC Bank Customer Care's response
      Thank you for reaching out to us. Please write to us at [protected]@idfcfirstbank.com from your registered email ID with your contact details or you may call[protected]. Our customer service team will be happy to assist you.-Alisha
      Jun 02, 2021
      Updated by anand vijay 201
      Pls revert urgently my cell no is [protected]
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        A
        aneesh5000
        May 31, 2021
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        Resolved

        IDFC capital first tele callers disturbing unnecessarily. They calling continuesly...
        Very irritating...More than 20 calls in one day... what's this???

        My info
        Mob [protected]
        Mail [protected]@gmail.com
        +4 photos
        Jun 3, 2021
        Complaint marked as Resolved 
        They called me and resolved my issue...
        IDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        May 31, 2021
        IDFC Bank Customer Care's response
        Thank you for sharing the details. We have forwarded your request for activating Do Not Disturb on your contact number. -Alisha
        Jun 03, 2021
        Updated by aneesh5000
        Thank you
        I'm getting so many calls from idfc. How to unsubscribe from this.

        Disturbing - Comment #3845932 - Image #0
        This is Swathika P. I'm receiving many calls (more than 15 calls) from your customer support team daily. Fed up with these irritating calls. They are asking to take personal loans. I have answered many calls and told them I don't need and to stop calling me but no use. Kindly help in resolving the issue asap.
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          P
          prakharshubham
          from New Delhi, Delhi
          May 31, 2021
          Resolved
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          Resolved

          I am getting repeated calls from IDFC bank loan department, to the limit of harassment. I am getting atleast 5-6 calls per day. I have already asked them to remove my details and not to call me, but to no avail. Even if I reject their call, they will call back in 15 mins.
          Aug 12, 2021
          Complaint marked as Resolved 
          IDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          May 31, 2021
          IDFC Bank Customer Care's response
          Hi, please click here https://bit.ly/3sXXmfx to share your contact details and I will take your request forward for activating Do Not Disturb on your contact number. -Alisha
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            T
            Trilok Bhatt
            May 30, 2021
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            I am fed up with IDFC calls and sms daily. Please tell them to remove my number otherwise I will do FIR against them. Daily sending SMS and auto calls
            IDFC Bank customer support has been notified about the posted complaint.
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              S
              Shibijith Ayilalath
              May 29, 2021
              Resolved
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              Resolved

              I have a IDFC Capital First card which I got when I purchased an Electronic Item from Bajaj Electronics, hyderabad
              Since then I am bombarded with calls from IDFC. Most of them being recorded voice messages. There is no option to stop and callng the Customer care is a pain with.
              Never have I received so many calls. One call in a day is okay but getting more than 15 calls per day is a real pain.
              Request you to get this stopped.
              Aug 12, 2021
              Complaint marked as Resolved 
              IDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              May 30, 2021
              IDFC Bank Customer Care's response
              Hi, please click here https://bit.ly/3sXXmfx to share your contact details and I will take your request forward for activating Do Not Disturb on your contact number. -Alisha
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                S
                Sanjiv Keshava
                May 28, 2021
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                Orem Enterprises Pvt Ltd.

                Address: Gurgaon

                Fast No 34161FA820328EE8097E0E40 is destroyed /damaged to windshield break. There is an amount of Rs 2665 credit on that fastag. How can I reclaim my credit....
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                V
                Veerapatal
                May 26, 2021
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                Address: Hyderabad

                Team,

                I usually get almost 5 to 6 calls a day from IDFC BANK (Call Center) asking to take Personal loan and Credit Cards. Every time I get call from you guys I have been informing your team to remove my number from your records, but no use.

                Here is my number: [protected].

                I don’t understand why you guys are really irritating the common people a lot with your calls, I understand marketing is required in every industry but not to this extend.

                REQUEST YOU TO COMPLETELY REMOVE MY NUMBER FROM YOUR RECORDS

                I hope I get some solution at least this time.

                Thanks.
                IDFC Bank customer support has been notified about the posted complaint.
                Hi, please click here https://bit.ly/3sXXmfx to share your contact details and I will take your request forward for activating Do Not Disturb on your contact number. -Alisha
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                  S
                  Shivaraja ke
                  May 25, 2021
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                  Address: Koramangala, Bengaluru

                  Hi sir, idfc loan proces team offering on 1/4/2021 ( Rate of interest 12%, EMI months 36 and loan money 238836Rs) but updated wrong emi months(48months) imidiatly I calling customer help line number on 3/4/2021and 6/4/2021 requested for cancellation of my loan but not cancelled, cancellation request number 54750330, also 20/05/2021 return credited loan money by cheque (cheque number[protected]RS to idfc first bank RECEIPT NUMBER [protected], 8 to 10 times I requested in April month date 3, 6, 9, 14&16 but not respond idfc first bank, now as loan statement I returned loan money deducted to emi
                  IDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  May 27, 2021
                  IDFC Bank Customer Care's response
                  Hi, please click here https://bit.ly/3sXXmfx to share your contact details for assistance - Alisha
                  May 27, 2021
                  Updated by Shivaraja ke
                  Hi sir, idfc loan proces team offering on 1/4/2021 ( Rate of interest 12%, EMI months 36 and loan money 238836Rs) but updated wrong emi months(48months) imidiatly I calling customer help line number on 3/4/2021and 6/4/2021 requested for cancellation of my loan but not cancelled, cancellation request number 54750330, also 20/05/2021 return credited loan money 228119RS to idfc first bank RECEIPT NUMBER [protected], 8 to 10 times I requested in April month date 3, 6, 9, 14&16 but not respond idfc first bank, please I am requesting 🙏 cancel my personal loan

                  Shivaraja KE
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                    V
                    Vinu7039
                    May 23, 2021
                    Resolved
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                    Resolved

                    Address: Kolhapur

                    My last month emi late because of insufficient balance (only one day) and bank debited Rs 472 and Rs 590(2 time ) emi value is 1201 but overdue charge is 1652 how can i affordable this type of diduction and main point is no any call or msg send me for over due charge and for emi and customers care no. Are not valided for evry time plz support me for clear all errors
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    IDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    May 24, 2021
                    IDFC Bank Customer Care's response
                    Hi, please click here https://bit.ly/3sXXmfx to share your contact details for assistance - Alisha
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                      S
                      Siddhanta swain
                      May 22, 2021
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                      Hi Team,

                      I am really very much annoyed by the calls from the IDFC regarding offering loans i am getting nearly 9-10 calls and 3-4 sms daily. I am really not interested in getting any single call from your side please remove my contact number from your data and stop sending SMS and making call to my number - [[protected]].

                      If this continues I will never ever go for any loans to IDFC .
                      Hoping for the quick response.

                      Regards,
                      Siddhant.
                      IDFC Bank customer support has been notified about the posted complaint.
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                        A
                        anirbandeb
                        May 22, 2021
                        Resolved
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                        Resolved

                        Regarding harassment from IDFC collection agents

                        This is a continuation of my earlier complaint against IDFC Bank with the subject line: Regarding harassment from IDFC collection agents.
                        The complaint was made on 27-Apr-2021 for Loan Account No. XXXX8778.

                        Although the persons mentioned in my earlier complaint are not interacting with me anymore, they have taken my iPad and my Samsung Galaxy Tab and have sold them to compensate for my two EMIs (for March 2021 and April...
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                        Vishnu PG
                        May 21, 2021
                        Resolved
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                        Resolved

                        I am getting repeated call from your customer care asking for an unknown person. If it is continuing means i will file a petition against you. I dont know how you people got my number.
                        Aug 12, 2021
                        Complaint marked as Resolved 
                        IDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        May 24, 2021
                        IDFC Bank Customer Care's response
                        Hi, please click here https://bit.ly/3sXXmfx to share your contact details for assistance - Alisha
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                          H
                          HDO
                          May 17, 2021
                          Resolved
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                          Resolved

                          Address: Harsh Oak and Purva Oak Survey No 124/1 , Arvind , R H 1 , Eastern Paradise PH II , Adjacent lane of Hotel Amruta Executive Veg , Baner , Pune 411045

                          We were in receipt of 2 Demand Drafts ( DD NO 029778 Dt 300321 and DD No 029781 Dt 300321 OF IDFC First Bank Ltd Regarding Redemption of IDFC Long Term Infra Bonds( TR -3-SR 2 10-11Redemption Payment ) . We Had a Bank Account with Union Bank of India ( Account No [protected]) Baner Branch Pune .We Were Operating this Account when we had purchased the bonds . But Unfortunately we have closed this bank account and hence had submitted a request to kindly Re validate the DD ( As DD Mentioned the A/c No o[censored]nion Bank and which is Non Transferable & Non Negotiable ) and Credit the Funds to Our Sara swat Bank account no [protected] Baner Road Branch Pune . The above two DD were Recd in the name of Mr Harsh Dattatraya Oak( Client id -IDC0237767) and Ms Purva Harsh Oak( Client ID -IDC0237770).We submitted the Written Application, attaching the cancelled Cheque of Saraswat Bank, Self attested Aadhar Card and PAN card of both o[censored]s along with the Original Demand Drafts to the IDFC First Bank Ltd, Baner Branch, Pune on 7th April 2021 . The Officials of the bank had immediately Courier the same to IDFC KARVY, Unfortunately the funds are still not credited to our Bank Account, neither we received any kind of Communication from them . Can we get our funds back in time . Can someone look in to this .
                          Aug 12, 2021
                          Complaint marked as Resolved 
                          IDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          May 19, 2021
                          IDFC Bank Customer Care's response
                          Hi, please click here https://bit.ly/3sXXmfx to share your contact details for assistance - Alisha
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                            P
                            pranabmangaldai
                            May 15, 2021
                            Resolved
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                            Resolved

                            Incorrect VRN on Fastag. how to correct it.
                            Aug 8, 2021
                            Complaint marked as Resolved 
                            IDFC Bank customer support has been notified about the posted complaint.
                            Hi, please click here https://bit.ly/3sXXmfx to share your contact details for assistance - Alisha
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                              B
                              Benico A
                              May 14, 2021
                              Resolved
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                              Resolved

                              Address: I don't know clearly

                              Hi I am recently paid the amount Rs.6000 to merchant via using razor pay gateway now the merchant cheated my money and I cannot get the refund money for merchant please review the merchant My reference id [protected]
                              Please get my Money from merchant who received the amount about Rs.6000 Paid via this upi I'd[protected]
                              Please Kindly take relevant action
                              +1 photos
                              Aug 12, 2021
                              Complaint marked as Resolved 
                              IDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              May 16, 2021
                              IDFC Bank Customer Care's response
                              Hi, please click here https://bit.ly/3sXXmfx to share your contact details for assistance - Alisha
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                                swastikmukul
                                May 14, 2021
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                                Hi,
                                After multiple follow ups i am not getting my FastTag card,
                                I called multiple times to FastTag support and also communicated over email,
                                Not getting any satisfactory response, even after a month also.

                                There is no escalation matrix, available, i tried on bank website, nothing works.

                                highly disappointed in this FastTag case.
                                IDFC Bank customer support has been notified about the posted complaint.
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                                  G
                                  GS Mehar
                                  May 13, 2021
                                  Resolved
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                                  Resolved

                                  Hi i have a personal loan with you however due to lockdown I'm on leave without pay and not getting my salary and was not able to pay April and may emil despite telling the condition your collection team who don't even know how to talk sending me mags and abusing me I have screenshot with me this time is really tough and the kind of harassment and abuse I'm getting is unavailable my loan number is 23634572
                                  +1 photos
                                  Aug 5, 2021
                                  Complaint marked as Resolved 
                                  IDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 16, 2021
                                  IDFC Bank Customer Care's response
                                  Hi, please click here https://bit.ly/3sXXmfx to share your contact details for assistance - Alisha
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                                    Rameshddd
                                    May 13, 2021
                                    Resolved
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                                    Resolved

                                    I am really very much annoyed by the calls from the IDFC regarding offering loans i am getting nearly 5 to 6 calls daily. I am really not interested in getting calls from your side please remove my contact number from your data and stop sending SMS and making call to my number

                                    Hoping for the quick response.

                                    Regards,
                                    Ramesh
                                    Aug 7, 2021
                                    Complaint marked as Resolved 
                                    IDFC Bank customer support has been notified about the posted complaint.
                                    May 13, 2021
                                    Updated by Rameshddd
                                    My number [protected]
                                    Verified Support
                                    May 16, 2021
                                    IDFC Bank Customer Care's response
                                    Thank you for sharing the details. We have forwarded your request for activating Do Not Disturb on your contact number. -Alisha
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