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IDFC Bank Complaints & Reviews

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Updated: Aug 4, 2025
Complaints 1226
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420
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IDFC Bank reviews & complaints page 34

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A
Anthro
May 12, 2021
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Recovery Team Calling Wrong Person-Despite Speaking to Bank multiple times

Address: Hyderabad

Hi Respected Sir/Madam.

I writing this with deep pain and grieve, I have raised this concern several times and spoke to at least 20 different people that I am not Mudiraj Chandrakanth and I have not any Loan.

Still I am getting call this morning starting from 8-it is so irritating and sad that Bank is not bothered to act on this.

Which Law in India made you to call me my number with out prior verification...
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cheryl monis
May 11, 2021
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Address: kormangala banglore

Hello Team
I don't understand when one time someone from your team itself calls me months back and asked if I would like to shift my EMI loan repayment date, and I agreed and we shifted the date the messages even from IDFC confirmed and this month I have been getting calls continuously asking to pay for the previous set date, however you have deducted 4 times 590/- from my account and for what Is that? when I call your customer care or try to login to the customer portal it is not showing me any details of the 590 deducted amount where is it gone? and why I have not received any message to my inbox at the time of deduction of these transactions?
team IDFC please don't play with our hardened money please verify with your team over this at the earliest and get back to me.

this is with regard to the 2 wheeler loan
IDFC Bank customer support has been notified about the posted complaint.
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    S
    Sai@#1234
    May 11, 2021
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    Address: Hyderabad

    Hi, I am getting 20 calls a day under the name of Mudiraj, I do not know who this person and Multiple times I have told them I not related to him anyway.

    Your bank through Recovery team is harassing me everyday and giving me mental torture.

    IDFC First bank please help by removing my number from Recovery list.

    Every time I have to speak to a new person and he says one thing are you mudiraj and you have to pay your EMI. I reply saying I am not and they got the wrong number.

    IDFC please help- it is so irritating that I dont have bank LOAN account nor I know this bank till now.

    I hope someone will solve my problem- Your automated call machine is pain in ###.
    May 13, 2021
    Complaint marked as Resolved 
    Bank has emailed me ensuring they will delete my number from database in a week time
    IDFC Bank customer support has been notified about the posted complaint.
    May 13, 2021
    Updated by Sai@#1234
    Bank has responded and promised they will not call me for wrong Loan
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      A
      Anthro
      May 11, 2021
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      Recovery Team Calling Wrong Person-Every day 30 calls

      Address: Hyderabad

      Hi I am Getting calls from Recovery Team of IDFC every day minimum 30 calls.

      I just spoke this person with the name of Mudiraj Chandrakanth([protected]) who has taken a Loan in 2018 at Panjagutta Branch Hyderabad. in 2018, I was his manager at that time, but I do not know why he gave my number and I was not informed by Him nor bank verified my number ending with XXXX459898.

      However after speaking to Recovery Team...
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      Anthro
      May 11, 2021
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      Scam Calls and Identity theft

      Address: idfc pUNE

      Hi I am getting calls from number 809743 series around 20 times a day, saying I have taken a loan from IDFC and need to pay EMI, where as I am hearing the Bank name for the first time and do not have any account in the bank.

      Truecaller identifies as Fraud/IDFC bank, This kind of practice is unethical as you are doing identity theft towards me.

      Please stope this non sense.

      Few Numbers I am getting...
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      Hemangi1693
      May 10, 2021
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      Website: IDFC

      Hi Team,

      I am really very much annoyed by the calls from the IDFC regarding offering loans i am getting nearly 5 to 6 calls daily. I am really not interested in getting calls from your side please remove my contact number from your data and stop sending SMS and making call to my number - [[protected]].

      Hoping for the quick response.

      Regards,
      Hemangi
      +1 photos
      Aug 8, 2021
      Complaint marked as Resolved 
      IDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      May 12, 2021
      IDFC Bank Customer Care's response
      Hi, please click here https://bit.ly/3sXXmfx to share your contact details and I will take your request forward for activating Do Not Disturb on your contact number. -Alisha
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        Shabbir Kheriwala
        May 10, 2021
        Resolved
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        Resolved

        Even after replying time and again saying i am not interested in any offer/loans they still keep calling back. Asked them to add number to DND as well but they still keep calling.
        Aug 8, 2021
        Complaint marked as Resolved 
        IDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        May 11, 2021
        IDFC Bank Customer Care's response
        Hi, please click here https://bit.ly/3sXXmfx to share your contact details and I will take your request forward for activating Do Not Disturb on your contact number. -Alisha
        My loan is sanctioned two days back but today also customer executive s saying your loan amount will credit today or tomorrow from past two days
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          M
          Memes giri
          May 10, 2021
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          Address: Mumbai

          Person claiming to work with idfc collection department and then asked for repayment of amount when I asked as a customer for product then he was not able to clarify that.

          Then he said first name correct and last name wrong then I asked that r u working with third party or direct bank then second time he said yes we are third party.

          Idfc or any other collection dept of any bank confirm this I know it's absolutely no use to write here as bank doesn't care about this about these issues of fraud which harms there reputation.
          Aug 6, 2021
          Complaint marked as Resolved 
          IDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          May 11, 2021
          IDFC Bank Customer Care's response
          Hi, please click here https://bit.ly/3sXXmfx to share your contact details for assistance - Alisha
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            A
            arshadkm06
            May 9, 2021
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            Resolved

            I have been receiving spam calls from IDFC (almost 5-6 calls everyday) from last 2 years. I don't even have an account with them. Is there any way I can stop this? Please let me know if I can proceed legally with Cyber cell or anyone else on this.
            +1 photos
            Aug 8, 2021
            Complaint marked as Resolved 
            IDFC Bank customer support has been notified about the posted complaint.
            Hi, please click here https://bit.ly/3sXXmfx to share your contact details and I will take your request forward for activating Do Not Disturb on your contact number. -Alisha
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              B
              Bpratik 609
              May 9, 2021
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              Hi

              In my cibil report its showing active loan of 60000₹ IDFC first bank, which i didn't taken

              Please help to Close it ASAP.

              Regards,
              Bpratik
              +1 photos
              Aug 8, 2021
              Complaint marked as Resolved 
              IDFC Bank customer support has been notified about the posted complaint.
              Hello, we wish to inform you that Flipkart has partnered with IDFC FIRST Bank to provide you a Pay Later facility. You may have recently signed up for Flipkart Pay Later facility on the Flipkart’s Mobile App or website. Confirmation of that is provided in the last step of the sign-up journey, where Flipkart’s association with IDFC FIRST Bank is listed in the form of ‘Powered by IDFC FIRST Bank’. You can de-activate the Flipkart ‘Buy Now Pay Later’ account and the shopping line associated with it by visiting the Flipkart website or the app. To proceed with this, you are requested to kindly settle your balance by clicking on ‘Pay Now’ on the Flipkart Pay Later dashboard, and use any of the payment options available. The Pay Later account needs to have a zero outstanding balance, both billed and unbilled. Once this is done, the account can be deactivated by contacting Flipkart Help Centre : https://www.flipkart.com/helpcentre . Following this, the loan will be cancelled by the Bank. Please click here https://bit.ly/3sXXmfx to share your contact details for assistance - Alisha
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                thevirgoan
                May 6, 2021
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                Resolved

                I am not holding an account in IDFC but receiving repeated messages from IDFC bank, and its very irritating
                Aug 8, 2021
                Complaint marked as Resolved 
                IDFC Bank customer support has been notified about the posted complaint.
                Hi, please click here https://bit.ly/3sXXmfx to share your contact details for activating DND on your number- Alisha
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                  M
                  Mrs. Mani
                  May 4, 2021
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                  Resolved

                  Keep getting calls non stop

                  Hi.
                  I m getting unnecessary telephone calls from idfc Bank for more than 10 times a day. Requesting to review this issue os that this will stop or suggest an option to unsubscrbe from them...
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                  rishabh mehta 778
                  May 1, 2021
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                  Resolved

                  Hi company is calling me from different numbers every day 7-9 times for their loan services
                  I had called their customer support but they don't bother. they just want to sell and eat customers' head and harras till we take their loan.
                  Aug 12, 2021
                  Complaint marked as Resolved 
                  IDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  May 03, 2021
                  IDFC Bank Customer Care's response
                  Hi, please click here https://bit.ly/3sXXmfx to share your contact details for assistance - Alisha
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                    H
                    Harish9031
                    Apr 29, 2021
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                    Resolved

                    Hello
                    I have been getting several calls from IDFC First Bank persons for some kind of loan
                    Please stop this because there are almost 20 calls everyday from different number and this is terribly unbearable
                    I have been telling the persons from idfc about the same but they still continue to call me from different number
                    Please stop this
                    Aug 12, 2021
                    Complaint marked as Resolved 
                    IDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 29, 2021
                    IDFC Bank Customer Care's response
                    Hi, please click here https://bit.ly/3sXXmfx to share your contact details for assistance - Alisha
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                      SLNP Rider
                      Apr 28, 2021
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                      Address: mb 83 shakarpur delihi

                      Hi Team,

                      I am a very old customer of IDFC i have taken two wheeler loan from IDFC and on March- 21 was my last month of my EMI which was successfully deducted from my account. now what i saw in month Apirl- 26th they have deducted 4k from my account which i dont know why without any information,

                      Now when i am trying to connect with their customer care so even they are not aware that why this amount got debited from my account and they are saying that you will get the refund in next 7 to 8 days,
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      IDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 29, 2021
                      IDFC Bank Customer Care's response
                      Hi, please click here https://bit.ly/3sXXmfx to share your contact details for assistance - Alisha
                      Apr 30, 2021
                      Updated by SLNP Rider
                      When ill get my amount refund,
                      Verified Support
                      May 03, 2021
                      IDFC Bank Customer Care's response
                      Hello, further to your conversation with our team, we are working on it and will get it resolved in 7 working days.- Team IDFC FIRST Bank
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                        A
                        anirbandeb
                        Apr 27, 2021
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                        Resolved

                        Regarding harassment from IDFC collection agents

                        I'm Anirban Deb and a personal loan customer (Loan Account No. XXXX8778) of your esteemed organization.
                        My registered email id is: anirdeb.[protected]@gmail.com
                        Unfortunately, the number I registered with you while availing of the loan is lost and I'm using a new number: [protected]
                        At the time of availing the loan in August 2020, I was working at IBM India Pvt Ltd. But unfortunately in December 2020, I was laid off and I'm...
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                        A
                        Apr 26, 2021
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                        Resolved

                        Dear Sir,

                        I have purchased 4 IDFC Infrastructure Long Term Bonds on 11 February 2011/. Maturity date was February 21, 2021.

                        These bonds were allotted and got credited to my ICICI D-Mat account IN302679-XXXX8084.

                        They were appearing in my account portfolio until 20 February 2021. After that everyday it is only the settlement date is changing for these bonds in my portfolio and neither maturity amount of INR 43, 200 (10, 800 X 4) got credited to my account till date. Please let me know the exact status of these matured bonds and how and when I will be able to get the maturity amount.

                        Regards,
                        Ashok Kumar Chawla
                        LD-180, Sardar Patel Apartments,
                        Pitampura, New Delhi-110034
                        [protected]
                        [protected]@gmail.com
                        Aug 8, 2021
                        Complaint marked as Resolved 
                        IDFC Bank customer support has been notified about the posted complaint.
                        Hello, If your information is not updated with the Bank, mail the following details to social.[protected]@idfcfirstbank.com with your bank details, folio number, share copies of canceled cheque and PAN Card, for credit of redemption proceeds to your bank account. -IDFC FIRST Bank
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                          R
                          RVimal
                          Apr 26, 2021
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                          Resolved

                          In my Cibil report I can see a ₹ 50000 personal loan active. After enquiring with the bank, it says the account belongs to Flipkart paylater account. I have never opted for any paylater account in Flipkart. Now IDFC bank says contact Flipkart and Flipkart says contact IDFC. It's a kind of cheap business trick by both the parties. It's a big scam
                          Aug 9, 2021
                          Complaint marked as Resolved 
                          IDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 28, 2021
                          IDFC Bank Customer Care's response
                          Hi, please click here https://idfcfir.st/m1b031 to share your contact details for assistance - Alisha
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                            R
                            rveeraswamy
                            from Chennai, Tamil Nadu
                            Apr 22, 2021
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                            Address: 46 V P R ROAD, CHOKKIKULAM, NEAR INCOME TAX OFFICE

                            A sum OF RS.2, 00, 000 was transferred on 17.04.2021 from my account NO:[protected] Madurai Branch. REF:IMPS-RIB/Fund Trf/[protected]/Tamilnadu Power Fin and Development Cor/TNPFCL[protected]HDFC/WFD.
                            However, TNPFCL informs non receipt of the amount of Rs.2, 00, 000. Kindly give the correct status.
                            IDFC Bank customer support has been notified about the posted complaint.
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                              Prakash Vaidya
                              Apr 17, 2021
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                              Address: Rajokt

                              My Son Piyush Vaidya 41 died due to Idfc bank loan recovery on 3rd February 2021 what you call it is Natural death or murder omprakash vaidya old Age House Near Rajkot
                              IDFC Bank customer support has been notified about the posted complaint.
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