[Resolved]  IDFC Bank — complaint

Date of the incident : 5th apr 2018
Dear
Airtel /airtel money wallet/bank

I am debashis pattanaik. My concern is that i had a transaction on (5thapr2018) in airtel money (Airtel app). So my concern is simple, i did try to add rs.448.00 in to my airtel wallet through my idfc debit card. After transaction failed why my rs 448.00 deducted from my bank account, please idfc answer me. Why you doing this type of bad things with us. I am very unsatisfied with your service.
.
When i contacted to airtel money customer care they said me please wait for 5 working days. And said contact to idfc bank. But when i contact to idfc they told many things, some time idfc bank diverted to airtel wallet sometime, airtel wallet dirverted to idfc bank.
Im fool now. What i do.
After long time idfc bank told me to wait for 16 working days, and also told me to submit dispute form im also submitted.
Please take a immidiate action to idfc bank.

-please refund my amount (Rs.448.00) fast.
Below are the details of my account :-
Reg no : [protected] (Airtel money account)
Amount : rs.448.00
Through payment : debit card (Idfc bank)
Transaction id : [protected] (By airtel)
Transaction id :
Pos-visa/airtelmoney/[protected]Idfc bank)

Bank details :
Registration number :[protected]
Debashis pattanaik
Ranjita pattanaik : mother's name

In case you want to get in touch with me please email at [protected]@gmail.com

Regards
Debashis pattanaik