I have purchased bed on 10.11.19
During purchasing from your end it was indicated me as 8 emi and emi strats from january 2020 & emi date was 2nd of every month.
In this regard on january from your customer care it was informed that the emi was not able to process due to my signature mismatching in my bank end eventhough i have taken loan on past 3 years and successfully completed those loan. So, from on jan 6 i have paid emi through google pay and the receipt of emi was conformed.
On 2nd of every month i have paid without fail (Only february i have paid 3rd) in continue with that without any intimation on 23.06.20 rs.2281 is deducted from my account though i have paid emi on 2/6/20 while raising query about this one of your customare care official indicated that the extra emi which was deducted on june will be adjested for last emi (Ie. August) and he ask him to pay bouncing charges for february as i have paid on 3rd feb. I have paid rs.[protected]+472) including bouncing charges on 2/7/20 and informed your official about the remittance of all emi & bouncing charge.
In this regard as my emi was over by aug (Last emi was deducted earlier 23.06.20)
Again on 04/08/20 & 02.09.20 you have deducted rs.2281/- from my account.
While i approaching your customer care no response.
Not at all proper response eventhough i have paid regularly i have requested a lot to your representative to update the details they are irresponsible.
This is worst experience i ever faced,
Kindly arrange the my loan statement, noc & refund my extra 2 emi - rs.4562/-
Regards,
A. Kathiresan,
[protected]
[protected]@gmail.com Was this information helpful? | 
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