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IDFC Bank Complaints & Reviews

1.8
Updated: Aug 4, 2025
Complaints 1230
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IDFC Bank reviews & complaints page 44

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P
Prajakta Sarwottam
Sep 9, 2020
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fraudulent calls using idfc name

I am getting spam calls from idfc bank (Supposedly) but i believe is some scam, as the recording sounds fishy/unprofessional.

The calls started yesterday at 8 pm. I have blocked at least 10 numbers, but it's calling from new numbers now. They have been coming even at around midnight. I have saved screenshot of the numbers and time of call.

I have recorded one message successfully. The same message plays on all...
+1 photos
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Sujeetengineer
Sep 8, 2020
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My loan account no. 14107639

It's almost 2.5+ yrs now but till the date i've not received vehicle paper
(The papers i got are the duplicates, registered on someone else's name) paid all the emis on time, did continuous follow up also but no result, the shop from where i bought the motor is closed now.

Therefore request you to help me in this

Thanks & regards,
Sujeet tiwari
IDFC Bank customer support has been notified about the posted complaint.
Sep 09, 2020
Updated by Sujeetengineer
Please update me asap
Sep 10, 2020
Updated by Sujeetengineer
Waiting...
Sep 21, 2020
Updated by Sujeetengineer
Against which documents you have processed my loan ? pls send me soft copy for the same
Oct 05, 2020
Updated by Sujeetengineer
Sent all the documents to Monika Joshi but no revert from her side ????
Oct 05, 2020
Updated by Sujeetengineer
Now I want my refund as you guys are not doing anything in this
Oct 11, 2020
Updated by Sujeetengineer
Still my problem not resolved very poor service
Oct 14, 2020
Updated by Sujeetengineer
Still my problem not resolved very poor service
Oct 19, 2020
Updated by Sujeetengineer
Please refund if you can't provide solution it's almost 3 years now
Oct 26, 2020
Updated by Sujeetengineer
Hello what's the update ?
Nov 24, 2020
Updated by Sujeetengineer
What's the update ?
Oct 13, 2022
Updated by Sujeetengineer
what's the status ?
Oct 13, 2022
Updated by Sujeetengineer
today m going to visit RBI branch
Dear Sir,
We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com. Our customer service team will get in touch with you at the earliest.
Team IDFC FIRST Bank.
Sujeetengineer's [Complaint's author] reply, Sep 10, 2020
Already replied but no response
Sujeetengineer's [Complaint's author] reply, Sep 12, 2020
What's the update ?
Sujeetengineer's [Complaint's author] reply, Sep 21, 2020
Against which documents you have processed my loan ? pls send me soft copy for the same
Sujeetengineer's [Complaint's author] reply, Oct 5, 2020
Sent all the documents to Monika Joshi but no revert from her side ????
Sujeetengineer's [Complaint's author] reply, Oct 14, 2020
Refund my money
Sujeetengineer's [Complaint's author] reply, Nov 24, 2020
Refund my money
Still my problem not resolved very poor service
Sujeetengineer's [Complaint's author] reply, Oct 14, 2020
Refund my money
Sujeetengineer's [Complaint's author] reply, Oct 19, 2020
Please refund if you can't provide solution
Sujeetengineer's [Complaint's author] reply, Oct 26, 2020
please provide paper else refund
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    M
    Mishr@_g
    Sep 5, 2020
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    Resolved

    Dear sir
    I'm ashish kumar mishra my loan account number 24883238
    The my concern is that my emi are hold during the covid pendmic but after that i'd pay all holded in one time emi but after that i'm informed that please don't hit any ecs in my account because our account balance are not sufficient but bank was heated ten times ecs so that why bank are charg
    For these hited bounce change 5900
    And this account are debited from my kotak mahindra bank account.
    So i'm a job less person i can't afford earlier my next emi amount.
    So please sir help me and i request you as soon as possible please get my refund from bank

    Regards
    Ashish kumar mishra.
    Contact [protected]
    Sep 6, 2020
    Complaint marked as Resolved 
    The company is not taken any action against this complen yet but when any updates from given company then I'll
    IDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 07, 2020
    IDFC Bank Customer Care's response
    Dear Sir,
    We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com with your concern. Our team will get in touch with you at the earliest
    Team IDFC FIRST Bank.
    Sep 07, 2020
    Updated by Mishr@_g
    My resisterd mail id is [protected]@gmail.com and my resisterd contact number is [protected] if in case this number is not reachable then alternative number is [protected].
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      akathirdan
      Sep 5, 2020
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      Resolved

      complaint regarding extra emi and request to refund

      I have purchased bed on 10.11.19
      During purchasing from your end it was indicated me as 8 emi and emi strats from january 2020 & emi date was 2nd of every month.
      In this regard on january from your customer care it was informed that the emi was not able to process due to my signature mismatching in my bank end eventhough i have taken loan on past 3 years and successfully completed those loan. So, from on jan 6 i have paid emi...
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      ks.arun
      Sep 5, 2020
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      My fasttag is listed as blacklisted. It was in active state when i last check-ed in february 2020. Please do the needful. I need to travel soon. I cannot recharge the account also. tagid: 34161fa820328ee8050f8680

      No one is picking up at [protected]
      IDFC Bank customer support has been notified about the posted complaint.
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        AbhishekGupta.01
        Sep 4, 2020
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        Address: Jaipur, Rajasthan

        Hello,
        When i was checking my cibil report, it show that i have a personal from idfc bank, they santioned a loan of rs5000 dated 30june 2020 on my name. Neither i or on my behalf by using my pan card took this personal loan. I am totally unaware of this loan. I don't why it is showing in my cibil & hence it is activate from last 3 months so it is affecting my cibil also.
        Please remove this loan from my pan card & please provide the compensation for this as it is affecting my cibil & continuously it is decreasing my cibil score.
        So i request you to do the needful in this case. Take proper action on the bank, so it will not repeat in future. I
        Am waiting for your positive reply.

        Regards
        Abhishek gupta
        Mobile no.- [protected]
        Pan card - cldpg7251f
        Aadhar no.[protected]
        +1 photos
        IDFC Bank customer support has been notified about the posted complaint.
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          najagtap
          Sep 3, 2020
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          Resolved

          Website: etoll.idfcbank.com

          I have taken fast tag from idfc first bank from last two days my fast tag balance going down im trying to recharge but the transactions going to fail and im unable to recharge the fast tag. I am frequently calling to the IDFC FIRST Bank toll free number from last two day but no one receiving the calls.So is requested to do the needfull.
          Aug 5, 2021
          Complaint marked as Resolved 
          IDFC Bank customer support has been notified about the posted complaint.
          Dear Sir,
          For Fastag related issues, you may write to us at [protected]@IDFCFIRSTBANK.COM or call us at[protected]. Our customer service team will be happy to assist you.
          Team IDFC FIRST Bank.
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            1578a
            Sep 2, 2020
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            Resolved

            Hi am arbaaz shaikh from mumbai thane my mobile num is [protected]
            I have buyed a mobile on idfc first bank durable loan and get a easy buy card from idfc the card is active but i can't purchase through online in amazon and filpkart there is no option showing idfc bank name in payment page. And while trying to buy a voucher through instacred my mobile num is registered with instacred but this is my registered mobile in idfc i spoke to customer for a month but there is no use they said we can't know slove this issue send a mail with screenshots of what's the issue facing. Kindly anybody solve is and revert back thank you
            +2 photos
            Aug 9, 2021
            Complaint marked as Resolved 
            IDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 04, 2020
            IDFC Bank Customer Care's response
            Dear Sir,
            For CASA, deposits, and other accounts you may reach us at[protected]. For Loan related concerns you may reach us at[protected]. Alternatively you may write to us at social.[protected]@idfcfirstbank.com along with your contact details, our customer service team will be happy to assist you.
            Team IDFC FIRST Bank.
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              Admin hr
              Aug 29, 2020
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              Resolved

              Loan Complaint

              Address: Gurugram, Haryana

              Dear Sir / Madam,
              I have a complaint that a person came for physical verification and he completed verification as per bank guidelines. He take company photo, my photo in front of company, check all id documents and he submit as reject.
              Why he did this. I just want to know the reason....
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              Sounak Dutta
              Aug 28, 2020
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              Resolved

              I shri sounak dutta residing at ashabari housing complex, bb901, patuli, bp township, kolkata-700094, while pulling up my cibil report, i saw that there is an existing personal loan from idfc first bank in my name issued on 13/03/2020 vide acc no[protected]. I have neither got any kind of loan approved from idfc bank nor have i ever approached the banking institution for the same. The payment start & end date are reflected as 01/03/2020 & 01/05/2020 respectively which makes no sense. I need clarification as to why some loan is being shown reflecting in my cibil report whereas i have never taken any such loan, which is in fact impacting my cibil score.
              Aug 6, 2021
              Complaint marked as Resolved 
              IDFC Bank customer support has been notified about the posted complaint.
              Dear Sir/ Madam,
              We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com. Our customer service team will get in touch with you at the earliest.
              Team IDFC FIRST Bank.
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                from Mumbai, Maharashtra
                Aug 18, 2020
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                Hi Team,
                My name is Mohandoss. I have purchased a mobile phone from Poorvika showroom in Nethaji road, Madurai-625001 with bill no. GSI/MADU/7903 on 30/9/2019. Poorvika showroom had IDFC bank as their mobile finance partner and they suggested it to us. So we took loan with loan account no. 25852562. We signed the necessary documents with Canara bank account but the IDFC representative in the showroom said the signature is having some problem and the portal is not opening and so asked us to pay the due online directly against the loan account. He asked us to pay online and the amount will not get detected from the Canara bank account. So, we paid the due every month sincerely online. But that guy had activated the automatic due deduction system from the Canara bank account. What happened is every month the Canara bank fined our account with return charges, meanwhile we were paying the dues online to our loan account. The total return charges Canara bank has levied is 15841 rs. Canara bank took that amount from our account for no fault of ours. This is a gross mistake from IDFC bank representative in the showroom. He didn't communicate with us about this thing in any way (no call or message). So, we need that money back as this is completely your fault. Waiting for quick reply.
                IDFC Bank customer support has been notified about the posted complaint.
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                  Surya Vamshi Pradeep
                  Aug 14, 2020
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                  Address: Hyderabad

                  I am really very much annoyed by the calls from the idfc regarding offering loans i am getting nearly 5 to 6 calls daily. I am really not interested in getting calls from your side please remove my contact number from your data and stop sending sms and making call to my number - [protected]
                  IDFC Bank customer support has been notified about the posted complaint.
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                    Asif Psh
                    Aug 10, 2020
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                    Address: IDFC Bank Limited

                    I told idfc bank executives not to disturb me by always calling me with their loan offers. I warned them many times but these people irritated me very much. I am very offended with such a begger attitude that they carry.
                    I am fed up with their calls.
                    IDFC Bank customer support has been notified about the posted complaint.
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                      Gaikwadps94
                      Aug 10, 2020
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                      Resolved

                      I have idfc first bank fastag for my personal car and it is blacklisted now. The reason for blacklisting is i guess due to not maintaining minimum balance but as soon as i came to know i recharged that fastag. But even after top up of rs 2000 the fastag is still blacklisted and i don't know how to make it work. I keep travelling constantly please help.
                      Aug 5, 2021
                      Complaint marked as Resolved 
                      IDFC Bank customer support has been notified about the posted complaint.
                      Dear Sir,
                      For Fastag related issues, you may write to us at [protected]@IDFCFIRSTBANK.COM or call us at[protected]. Our customer service team will be happy to assist you.
                      Team IDFC FIRST Bank.
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                        Narmada devi.B
                        Aug 9, 2020
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                        Resolved

                        Past one week i'm complaining about my emi deducted twice. But still now i dint got the refund. My loan account number:26559051
                        Aug 14, 2021
                        Complaint marked as Resolved 
                        IDFC Bank customer support has been notified about the posted complaint.
                        Aug 09, 2020
                        Updated by Narmada devi.B
                        My emi.deducted twice
                        Verified Support
                        Aug 10, 2020
                        IDFC Bank Customer Care's response
                        Dear Sir/ Madam,
                        We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com. Our customer service team will get in touch with you at the earliest.
                        Team IDFC FIRST Bank.
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                          Narmada devi.B
                          Aug 5, 2020
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                          Resolved

                          On sunday i made the payment the emi manually for this monthly. But again they deducted amount from my account. So my emi is deduction twice.
                          Aug 8, 2020
                          Complaint marked as Resolved 
                          9710925962
                          IDFC Bank customer support has been notified about the posted complaint.
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                            Narmada devi.B
                            Aug 3, 2020
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                            Resolved

                            Yesterday i made the payment for my monthly. But today they deducted the emi again. So kindly refund my amount as soon as possible.
                            Aug 5, 2020
                            Complaint marked as Resolved 
                            9710925962
                            IDFC Bank customer support has been notified about the posted complaint.
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                              Hi,
                              Yesterday i tried to send 1700 rupees through imps (By idfc mobile app), but i received that money is deducted and the amount is not received by customer. Transaction number[protected]...
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                              Sunil Fonseca
                              Aug 3, 2020
                              Resolved
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                              Resolved

                              I have been getting calls more than 10times a day. Please remove my no from your list. My mob no is [protected]
                              Aug 9, 2021
                              Complaint marked as Resolved 
                              IDFC Bank customer support has been notified about the posted complaint.
                              Dear Sir,
                              We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com. Our customer service team will get in touch with you at the earliest.
                              Team IDFC FIRST Bank.
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                                Ameya Parulekar
                                Aug 2, 2020
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                                Resolved

                                Hi,
                                Plz let me know if idfc is really hiring candidates for sales officer pune region i have been told you will get a job by click on the link. But it is showing share otp. I am not going to share otp. Kindly look after it, person calling through idfc and his phone number is as follows kunal senugupta, [protected]. Kindly check this above person and number.
                                Aug 7, 2021
                                Complaint marked as Resolved 
                                IDFC Bank customer support has been notified about the posted complaint.
                                Dear Sir/ Madam,
                                Thank you for getting in touch with us, you can check for job postings on our website (https://www.idfcfirstbank.com/jobs.html) and upload your resume there. Our HR will review your application and get in touch with you if it’s found to be suitable.
                                Team IDFC FIRST Bank
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