Claimed

IDFC Bank Complaints & Reviews

1.8
Updated: May 19, 2026
Complaints 1235
Resolved
421
Unresolved
814
Contacts

File a complaint to IDFC Bank

Having problems with IDFC Bank?

File a complaint and get it resolved by IDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

IDFC Bank reviews & complaints page 44

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Praneethk7
from Bengaluru, Karnataka
Nov 22, 2020
Report
Copy

I haven't taken any personal loan in IDFC First Bank but my CIBIL report from Experian shows a personal loan with IDFC First Bank with account no. 25606424 and active status.

I request IDFC to correct the information with CIBIL.
Also would like to know why such wrong details are being reported to CIBIL which would damage my CIBIL score.
IDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 23, 2020
IDFC Bank Customer Care's response
Dear Sir/ Madam,
We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com. Our customer service team will get in touch with you at the earliest.
Team IDFC FIRST Bank.
Mar 16, 2021
Updated by Praneethk7
I haven't got any reply from IDFC
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    Map System
    Nov 20, 2020
    Resolved
    Report
    Copy
    Resolved

    Address: Amar nagar ggs marg mulund colonly mumbai 400082

    My loan account number for IDFC is 30098366.

    I have been charged Ecs charges of more than INR 13000 which was on my HDFC bank account.
    I have been charged because of non-payment of the loan but to avail moratorium, there was an email which was sent to a bank.
    Also informed to the recovery agent.
    Aug 6, 2021
    Complaint marked as Resolved 
    IDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Nov 21, 2020
    IDFC Bank Customer Care's response
    Dear Sir/ Madam,
    We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com. Our customer service team will get in touch with you at the earliest.
    Team IDFC FIRST Bank.
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      B
      balaji kb
      Nov 4, 2020
      Report
      Copy

      Address: 91,manmalai medu main road , k pudur, iti

      This is balaji KB
      Loan number : 3020478
      My primary mobile number is [protected]
      Kindly update for all.
      IDFC Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        C
        chary.damodara
        Nov 4, 2020
        Report
        Copy

        I bought a dishwasher from bajaj electronics through IDFC first bank in nov-2019. They said you will get a cashback of 10% after your 4th EMI while buying, I have not received cashback yet, I contacted Mr.satayanarayana, mobile:[protected] loan manager and bank representative Mr seshu mobile:[protected] several times but not resolved my problem.

        1st-month IDFC deducted loan amount and applied cheque bounce, 4th month they return the money. you can check in the attached statement.

        whenever I contact they asked for Invoice, bank statement, loan statement. 4 times given

        I am sharing my loan statement, product invoice

        my loan account number 26617316
        IDFC Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          PrekshaS
          Nov 1, 2020
          Report
          Copy

          I purchased a fastag in December 2019. Now when I try to recharge it it’s showing user account has expired. Second my registration no. Is HR 26EF 9491. Yesterday I travelled in NH 24 when I went fastag worked and when I returned it showed black list and I was charged penalty as well though there was a balance in my fastag. Kindly help me and refund my money as well.
          IDFC Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            arun bhadauriya
            Oct 31, 2020
            Report
            Copy

            I am really very much annoyed by the calls from the IDFC regarding offering loans i am getting nearly 5 to 6 calls daily. I am really not interested in getting calls from your side please remove my contact number from your data and stop sending SMS and making call to my number -[protected].

            Hoping for the quick response.

            Regards,
            Arun Singh
            IDFC Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Sukhvinder Sehra
              Oct 31, 2020
              Report
              Copy

              My account when we I try to login into fasttag shows to be expired. My username is 231875.Sukhvinder. I have sufficient balance in my fasttag account as I did check but I'm not able to pay via fasttag on any toll. Please resolve this issue
              IDFC Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                D
                Davinder2104
                Oct 29, 2020
                Report
                Copy

                Address: Sector 26 Chandigrah

                I have taken two home loans from IDFC Bank 18565633 & 20880017. Now due to Covid loss in business I have sold my property and request IDFC for full and final payment. IDFC banks staff provide me the foreclosure with foreclosure charges.
                I am shocked to see that according to R.B.I guide line no bank can charge foreclosure charges on home loan. When I complaint to IDFC Nodal officer I am surprised to hear that they are telling proprietorship firm to entity and saying that they are unable to waive foreclosure charges. My Loan is disbursed in individual Names i.e me and my wife. and moreover it was take over from the Axis Bank with commitment by IDFC sales officer with no part and foreclosure charges.
                Request you to kindly waive my foreclosure charges.

                Regards

                Davinder Singla
                [protected]
                [protected]
                IDFC Bank customer support has been notified about the posted complaint.
                Dear Sir,
                We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com. Our customer service team will get in touch with you at the earliest.
                Team IDFC FIRST Bank.
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  shujaatmitra
                  Oct 24, 2020
                  Report
                  Copy

                  Address: IDFC Limited 906/907, 9th Floor, Embassy Centre, Jamnalal Bajaj Road, Nariman Point, Mumbai – 400021

                  Every single day i am getting atleast 8-10 calls on my mobile from IDFC Bank, i do not have an account with the bank i do not wish to open an account with the bank anytime in the near or distant future. They are calling me day in day out even though i have a DND number,

                  I get daily atleast 5 calls with computer voice and 3-4 calls with human trying to sell personal loan
                  I spoke to airtel customer service they told me DND service 1909 is only for airtel promotional calls. This is extremely annoying

                  Please make them stop this is injustice. I have reached the edge of my patience now
                  IDFC Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    K
                    Kamal kk
                    Oct 24, 2020
                    Report
                    Copy

                    Address: Sec 14 gurgaon

                    I visited sec14 gurgaon branch on 23rd oct at 4:24 pm but guard restrict me to enter he said time katam ho gya even I told him still 6 minutes remaining, after so many argue he go for asking staff then I enter in branch but the lady kusum sharma who was sitting and gossips with cologues she said humne hi guard ko bola h.
                    Non supportive branch, and they don't know how to speak with customers, even I noticee I customer came also 4:40pm, guard again refuse to enter this person also. If you guys are not want to work before or after time both the condition then what is the use of branch. Customer level increase or decrease properly depends upon staff behaviour but kusum have very bad behaviour.
                    IDFC Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      D
                      Davinder2104
                      Oct 22, 2020
                      Report
                      Copy

                      Address: Sector 26 Chandigrah

                      I have availed two home loan from IDFC bank.in Nov 18 and March 19.
                      Due to lock down I was in loss and wanted to foreclose the home loan. I request to IDFC Bank for foreclosure amount and I paid full and final payment of my loan no 20880017 on 13 Oct 20.
                      After closer my friend told me that Bank can not charged foreclosure charges according to RBI guidelines.

                      I was shocked and request to IDFC Bank to adjust my close loan wrong foreclose charges in other live account and tell me full and final amount for my loan no 18565633 without foreclosure charges .

                      I am also requesting customer care that kindly provide me the full & final amount before 25 th October to avoid my Nov 20 emi due.

                      After reminders no reply from IDFC team.

                      As I am not too much educated person .Kindly help me avoid these foreclosure charges.

                      Regards

                      Davinder
                      [protected]
                      IDFC Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        mugdha verma
                        Oct 21, 2020
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Quarter No.- 4R/39, ARC, Charbatia, Choudwar

                        I had opened my account on 27th aug 2020, and there was offer saying 3000 rupees coupon will be given. I was given 1 month time to fulfill the requirements to earn 3000 cash voucher. I some how struggled to meet all the requirements by time and to earn 3000 cash voucher i spent almost 49000 in a month. There was a clause saying that if i spend 20000 i will earn 1000 voucher. So i checked with customer care many time and had followed the instructions and i waited for getting the vouchers gor more than a month as they want their customers to follow the timeline but they are not bound to follow any timeline and there is nobody to punish them.so after crissing a month period i again asked customer care where i was told that i will not be given the voucher as i dont fulfil the criteria of spending 20000 whereas i spebt about 25000 from my account. I was illtreated and the customer care agent named Ansari spoke to me rudely. And i was told that i have done wrong whereas i did as i was instructed by customer care. I asked him to listen to the recorded calls but he refused. I am not wrong and i wont bluff about 2200 rupees only when in the name of 20000 i had spent 25000 as per the knowledge given to me. I am very upset with the ill treatment and the bluff done to me. I want justice.
                        Aug 14, 2021
                        Complaint marked as Resolved 
                        IDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 22, 2020
                        IDFC Bank Customer Care's response
                        Dear Sir,
                        We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com. Our customer service team will get in touch with you at the earliest.
                        Team IDFC FIRST Bank.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          ashokamt
                          Oct 17, 2020
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Bangalore

                          Dear Sir/Maam,

                          With respect to the trailing mail i have made a payment of 41983 INR in favour of closing my personal loan on 09.10.2020 through NEFT.
                          Till date I haven't received mail confirmation/SMS about the amount credited to the given account.
                          As per customer care assistant, the transaction has not reflected in the account statement till date.

                          Who is responsible for the said issue? Why this delay in process?.

                          I am looking for a home loan so I need NOC from my existing loan account. Kindly help in this regard.

                          Following are the information for your reference,

                          Loan account number[protected]
                          Foreclose loan paid amount - 41983/-
                          Payment date[protected]
                          Transaction reference id- [protected]
                          Amount credited account(IDFC)- [protected].

                          Kindly find attached amount transaction receipt.

                          KIndly do the need full at earliest.

                          Regards
                          Ashoka MT
                          [protected]
                          [protected]
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          IDFC Bank customer support has been notified about the posted complaint.
                          Oct 17, 2020
                          Updated by ashokamt
                          KIndly clear the issue at earliest
                          Verified Support
                          Oct 20, 2020
                          IDFC Bank Customer Care's response
                          Dear Sir,
                          We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com. Our customer service team will get in touch with you at the earliest.
                          Team IDFC FIRST Bank.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            Karthick12
                            Oct 13, 2020
                            Report
                            Copy

                            My loan account excess EMI amount not refunded yet to my bank account. I request many times but not proper response to me...so pls help to file complain againt that bank ..thank you
                            IDFC Bank customer support has been notified about the posted complaint.
                            Dear Sir,
                            We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com. Our customer service team will get in touch with you at the earliest.
                            Team IDFC FIRST Bank.
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              I
                              Ishiqah333
                              Oct 11, 2020
                              Resolved
                              Report
                              Copy
                              Resolved

                              I get 10-12 promotional calls daily from IDFC bank. I dont even have any account in that bank. I have blocked around 20-25 numbers of their's but everyday a new number pops up. It's annoying. I also have dnd activated on my number still they harass me by constantly calling me on odd hours.
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              IDFC Bank customer support has been notified about the posted complaint.
                              Dear Sir,
                              If you wish to activate Do Not Disturb on your contact number please share your contact details at social.[protected]@idfcfirstbank.com our team will take your request forward.
                              Team IDFC FIRST Bank
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                sujeettheengineer
                                Oct 11, 2020
                                Report
                                Copy

                                My loan account no. 14107639

                                It's almost 2.5+ yrs now but till the date I've not received vehicle paper
                                (The papers i got are the duplicates, registered on some other person's name) paid all the EMIs on time, did continuous follow up also but no result, the shop from where i bought the motor is closed now.

                                IDFC and it's dealers are fraud
                                IDFC Bank customer support has been notified about the posted complaint.
                                Oct 14, 2020
                                Updated by sujeettheengineer
                                Give me refund
                                Oct 19, 2020
                                Updated by sujeettheengineer
                                Anyone there to respond ?
                                Oct 26, 2020
                                Updated by sujeettheengineer
                                ????
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  T
                                  The Learner’s
                                  Oct 4, 2020
                                  Report
                                  Copy

                                  Hi,

                                  My name is Ramakrishna reddy. I am an idfc bank customer. I have registered mobile number [protected] under my account. I have an option to buy products online from different websites with instacred option. I did purchase some flipkart coupons and closed the loan also few month ago. I am trying to purchase a new laptop from some of your listed pre-approved websites for cardless emi option. When i try to choose the emi option on checkout time. It says my phone number is not eligible. Why is this happening? I have logged in on the website instacred. Me with my registered mobile number then why am i not able to purchase products from any of your listed websites? I also have active easy buy card . Please resolve this issue or give me a proper solution to this problem.

                                  Thanks,
                                  Ramakrishna REDDY
                                  C id=C[protected]
                                  Email " naresh.[protected]@yahoo.com.
                                  IDFC Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    Ñ
                                    Ñä Wìñ Vislavath
                                    Oct 3, 2020
                                    Report
                                    Copy

                                    Address: 2-1-49/114 Surya nagar colony, uppal, near registration ofice, beside laxmi gr

                                    Hi IDFC,

                                    my name is Ramavath Suseela. I have two loans is with you. One is two wheeler loan and another one is consumer loan. So, due to some personel issues i was not paid my emi on september 2020 due date. After that on 27th of September i have credited 5000 rupees for loan emi. But from your side the total 5000 rupees has been debited from my acount as ECS Charges. For one month bounce u have debited 5000 rupees and again u have debited 1700 on 1st of october. So 7000 rupees. U have debited from my account.

                                    I wanna ask you directly one question. Is this correct process which u have done?????

                                    Why you people are Harrassing in this pandemic?????

                                    I want to go for consumer court on this if you won't resolve this issue.

                                    I need immediate responce on this.

                                    Feeling worst the relationship with your bank. Thank you

                                    Kr,

                                    Suseela Ramavath
                                    IDFC Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Report
                                      Copy

                                      Dear Team,

                                      Good Morning,

                                      I have enclosed my CIBIL report, As per the report someone has done the fraud with IDFC Bank and Me by using my PAN CARD ARUPG5679A, without my permission and take Two wheeler Loan on date[protected] and Last four digit of Loan account XXX5077.

                                      I confirm that I have not taken any loan from IDFC First Bank .

                                      I request you to please resolve this issue as soon as possible because due to this my CIBIL is impacted.

                                      I also request please Call Back on urgent basis on my Number [protected]/[protected]
                                      IDFC Bank customer support has been notified about the posted complaint.
                                      Oct 02, 2020
                                      Updated by [email protected]
                                      Issue not resolved
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        Aym M
                                        Oct 1, 2020
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Annoying marketing calls from idfc bank inspite to request to add my number to DND. I don't even have account with this bank.
                                        Aug 6, 2021
                                        Complaint marked as Resolved 
                                        IDFC Bank customer support has been notified about the posted complaint.
                                        Dear Sir,
                                        We request you to mail your contact details at social.[protected]@idfcfirstbank.com our team will take your request forward for activating Do Not Disturb on your contact number.
                                        Team IDFC FIRST Bank
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit