IDFC Bank — Credit score

Hi,
Dear concern,

I am a loyal user of flipkart and thats why I had used Flipkart's Pay Later option for some of my orders.

Everything is smooth untill I got a legal notice from IDFC bank which says that I have some amount pending to them.

But, my payment is all cleared within the deadlines and I don't know what this legal notice for.

Buy the product Rs.2896 from Flipkart paylater on EMI Rs.3024 date05.sept.2020.
Pay all the installment on time (09.sep.20 Rs1008), (05.oct.20 Rs1008)and (05.nov.20 Rs1006).

I've tried contacting the law firm but they do not have a contact number. I had called Flipkart & IDFC bank many times to solve my problem.

After so many attempts, I still not get any kind of solution. "Major problem" is my CIBIL Credit score got affected by this which will affect my upcoming transactions. Credit score deducted -180points last 3months.

I am enclosing all the documents and proofs i have and this will be the my last attempt to Solve this mess, else I will file a complaint against all of you in Consumer Court.

Solve this issue for better customers relations for future.