IDFC Bank — foreclosure letter

Address: Bangalore Urban, Karnataka, 562125

I have taken rs 251000 now i want to close the loan. Only the idfc bank takes 15 to 20 days to provide the foreclosure letter with this is horrible where other banks provide with 2 days time or we can directly go to the bank and make the payment without foreclosure letter.

My foreclosure letter no is 39875840. Kindly provide me with the foreclosure letter at the earliest and reduce the days to issue the foreclosure letter or people can go to bank and foreclosure the loan without a letter.
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IDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 11, 2020
IDFC Bank Customer Care's response
Dear Sir,
We regret the inconvenience caused to you. We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com Our team will get back to you with an update.
Team IDFC FIRST Bank.
Feb 20, 2020
Updated by araj1981
To the above complaint raised on Feb 10, 2020. I have not received the foreclosure letter yet. Foreclosure letter requested on February 04, 2020. Further to this i have called several times to the custome care and the reference no is 39875840, 39936378, 39975982, 40077867, 40078569, 40233776. This shows the IDFC bank management is so negligent and carelessness to provide the foreclosure letter.

Infuture I will not going to take any loan from the IDFC bank and I refer to my friends and collegues to not to take any loan from IDFC bank this is one of the worst bank with poor service.

below mail sent to me on Feb 11, 2020.

Re: New complaint filed against your company. [#11365704]
Inbox
x

Head Customer Service-IDFC FIRST Bank <Head.[protected]@idfcfirstbank.com> Unsubscribe
Feb 11, 2020, 7:02 PM (9 days ago)
to me

Dear Mr. Rajkamal,



Greetings from IDFC FIRST Bank!



This is with reference to your concern raised for Foreclosure letter towards your loan account number 12328738.



We wish to inform you that we are reviewing your concern with the respective team and assure you that we would positively get back to you with an update addressing your concern within 10 working days on top priority.



We do earnestly value your patience and cooperation in this regard.



Please note that your reference number is 39957322 and you may refer to the same for any future communication with us.



In case of any assistance, you may call our helpline number[protected] or reply to us on head.[protected]@idfcfirstbank.com



Assuring you best services always!
Regards,

Sneha Mani

Customer Relations Unit

IDFC FIRST Bank
 
1 Comment

Comments

Am receiving daily calls from IDFC First Bank, They are irritating me daily basics
if its continue means i can close my capital first account.
i dont need any loan from IDFC First bank ...
They are calling regularly from this numbers.
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