Claimed

IDFC Bank Complaints & Reviews

1.8
Last updated Feb 17, 2024
Complaints 1203
Resolved
417
Unresolved
786
Quick Links
Statistics
Share
Contacts

File a complaint to IDFC Bank

Having problems with IDFC Bank?

File a complaint and get it resolved by IDFC Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
IDFC Bank
Customer Service Contacts

IDFC Bank Phone Numbers

Toll free
1800 419 2332
229
112
1800 419 4332
64
66

IDFC Bank Website

IDFC Bank Head Office Address

8th Floor, Building No. 1, Mindspace, Gigaplex, Plot No. IT. 5, MIDC Knowledge Park, Airoli West
Thane
Thane District
Maharashtra
India
400708

IDFC Bank reviews & complaints page 49

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
ayush27111996
from Bhopal, Madhya Pradesh
Report
Copy

loan account is closed and still money is debited from my account.

Address:M.p Nagar zone 1, Bhopal, Bhopal, Madhya Pradesh, 462016

Pathetic service by idfc and capital first bank. I've already paid more than 20000 rs extra for settling the account. It was closed already during march, 2019. Still from past 4 months rs 295*4 is being deducted from my bank. Pathetic service.
I've all the proofs for my case. I'm coming a case now. I want my money back. I am left with only one option to send you a notice.

Total money= 295*16 = 4720.

Bad...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sarathc42
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding foreclosure letter

Address:Biocon park, bommasandra industrial area, jigani link road, 560099

I have taken 3 lakh personal loan from idfc bank with 11.5 % interest. Now i wanted to foreclosure the loan account as i have money available to pay the outstanding amount. I requested several times to customer care to send the foreclosure letter. They have given a foreclosure request number:36463193 on nov 6th 2019. They said within 15 working days i would receive foreclosure letter to pay the amount. Multiple times i have called customer...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
Tinku dhawan
from Amritsar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

user id locked

Address:Gurdaspur, Punjab, 143531

My fasttag user id (584015. Pankaj) is locked. I call customer care so many times but they not respond. I mail to bank but also not respond. Pls solve my problem. Mobile no [protected]. Thanks. Can my fasttag demolished. How can i change my password. No one know how to change the password.in my fasttag wallet i add money. My user account is locked. Can i cross the toll...
Helpful
6 other people found this review helpful
6 found this helpful
5 Comments
Report
Copy
T
Tarun.chawla
from Delhi, Delhi
Report
Copy

personal loan foreclosure

Address:HOUSE NO 644, SECTOR 16, Faridabad, Haryana, 121002

My loan number 15996313. Loan of 407000 was for 4 years. I have paid 17 emis till date on time. I want a home loan. Ur executive want me to close my personal loan first and then apply. The bank is applying 5%+gst as foreclosure charges which is very high. I have made a request for waiver on email but there is no response. I also visited branch. Give me letter at the earliest so that i can close my loan....
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
A
anujsharma441
from Pune, Maharashtra
Report
Copy

fraud loan disbursement

Address:Chandigarh, Chandigarh

Dear sir/madam
This is regarding a fraud committed in your bank’s erstwhile first capital branch in sector 26, chandigarh.
Last year i had gone to buy an ac from a dealer in kharar, mohali. There i came to know that there has been a loan taken on my name vide account no. 7771030.. When i enquired further, it came to my knowledge that in your above-mentioned branch, a loan was given to the tune of rs. 61990/- with my fake...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
from Bengaluru, Karnataka
Report
Copy

fastag issue

I have raised a request for duplicate fastag around 10 days ago. I haven’t the fastag till now. Whenever i call the customer service the tell “it’s in progress”. Even a new tag won’t take more than a week. I have been using idfc service for more than a year now. I have never been this much disappointed. I have around 2.5k in my tag wallet which i am not able to use. It’s been more than 10days since i raised the request. So obviously...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Kim Yana
from Mumbai, Maharashtra
Report
Copy

instacred ebc (easy buy card)

Address:Near Kalpana Nursing Home, E-1860 Rajajipuram, Lucknow, Uttar Pradesh, 226017

First, i bought some clothes at myntra of about 4200 but refunded some of that order. Then i ordered some of about 4000, which i liked so kept it. I used the instacred cardless emi option. My easy buy limit is 100000.
The problem is that now i'm trying to buy something of about 8000 at myntra but the instacred cardless emi option is not showing up.
What should i do?...
Helpful
1 other people found this review helpful
1 found this helpful
3 Comments
Report
Copy
V
vohra25
from Gurgaon, Haryana
Report
Copy

fastag user account expired

Address:New Delhi, Delhi, 110028

User id 409181. Deepak, purchased in aug 2019, recharged in september, having sufficient balance, the account has been expired, not able to use it when required. No one picks up the toll free number, no email ids mentioned to share the greviance. What kind of services are being offered by this bank???

Nothing has been sent on sms about the expiry of the tag, all other communications related to recharge, activation has been...
Helpful
7 other people found this review helpful
7 found this helpful
Write a comment
Report
Copy
P
Pradeep Bagry
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no clue on delivery of fastag purchase online

I purchased fastag from idfc bank website on 30th november and made payment of rs. 408.93. On 5th december i received sms with my fastag id and its activation and account login details. I still have no clue when the fastag is going to be delivered. I am still waiting for the rfid tag to be delivered but no sms or email has been sent regarding it.
I called the provided toll free number multiple times but the call does not connect at...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
F
farhankhan31
from Delhi, Delhi
Apr 1, 2021
This thread was updated on Apr 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

idfc fastag not delivered

I purchased fastag from idfc bank website on 30th november and made payment of rs. 407.45. On 3sr december i received sms with my fastag id and its activation and account login details. I still have no clue when the fastag is going to be delivered. I am still waiting for the rfid tag to be delivered but no sms or email has been sent regarding it.
I called the toll free number [protected] multiple times but it only plays music and asks...
Helpful
5 other people found this review helpful
5 found this helpful
1 Comment
Report
Copy
Y
Yash Uday Singh
from Kanpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud deductions. account debited after loan settlements

Address:C-27 manas city Indira Nagar lucknow, Lucknow, Uttar Pradesh, 226016

Today on 5th of december 2019 i got a message regarding ₹2880 deducted from my primary bank account and idfc first loan / capital first has debuted the same from my account. I don’t have any active loan with this bank neither i applied for a new one. All my previous loan has been successfully paid off. I have tried reaching out to the customer care even tried to registered complain from their portal but nothing is working out. I don’t...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
Chetansuda
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastag - no response after purchase. customer care not answered

I have purchased fasttag with IDFc and been chasing for activation for 10days. Neither msg or email has been received. Representative is just ignorant.
No customer care representative to answer even waiting for 30mins.

After follow up multiple times, still no updates or resolution. Even after buying, I am unable to travel on highways as this is neither activated or will be able to topup.

Worst part is...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ray Sathish
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bounce charges

Address:Chennai, Tamil Nadu, 600037

I have paid my emi in paytm bcoz of error occurred in my bank account so i have paid in paytm. And check the bounce chrge amount for october month i have paid in october 2 and also the bounce charge was credited to my account for 2times, for november i have paid in 4th november and also the bounce charge was credit to my account 2 times so kindly check it and kindly reverse the bounce charge amount that was credit to my idfc loan account....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kim Yana
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

instacred easy buy card

Address:Near Kalpana Nursing Home, E-1860 Rajajipuram, Lucknow, Uttar Pradesh, 226017

First, i bought some clothes at myntra of about 4200 but refunded some of that order. Then i ordered some of about 4000, which i liked so kept it. I used the instacred cardless emi option. My easy buy limit is 100000.
The problem is that now i'm trying to buy something of about 8000 at myntra but the instacred cardless emi option is not showing up.
What should i do?...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Dheeraj Kum
from Bengaluru, Karnataka
Report
Copy

nach auto debit

Address:560016

I took a loan from rupeeredee and cleared the amount before the due date i. E 27th november 2019 and received a message from bank that the mandate has been cancelled. And today i. E 28th november around 10:00am the money was automatically debited from my account. I have a family's emergency my grandfather is under treatment and this money is really important. Please help....
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mahesha kb
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no support for fastag purchased

Address:560100

I have purchased fastag from idfcbank, due to personal reasons i have not log in to my online account to recharge my fastag
From last 15 days i am keep trying on customer care number to unlock my acccount but call not connecting and no other ways of communication i can make it

One side govt of india says we need to have fastags, other sides these banks are not providing the services properly, as a customer we need to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
m.l.dogra singh
from Abohar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

resetting of fastag account

Sir,
I am using fast tag of IDFC FIRST BANK for my vehicle HR02-AJ-1096 . My fast tag account user got expired, Now I want recharge the account but message appears as user got expired . My ID is 278968.Charanjeet
I am also in touch with their help line no.[protected] and making mails since three days, but all is vain even sending mails are not the suitably replied....
Helpful
8 other people found this review helpful
8 found this helpful
6 Comments
Report
Copy
S
savior financial services
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud emi deduction, metal harassment, abusive behavior

Address:D-1/46, Gali no 07, baprola vihar, dass garden, new delhi, New Delhi, Delhi, 110043

Sir,
The idfc first bank is continuously deducting fraud emi in my account. They also issued an loan (Loan no #[protected] in my name which they haven't given to me. They are stoling the money from last 4 months. I have complained about this many times but they are not responding to it and always gives my same answer that it will be resolved in 20 days from last 4 months. They are also not letting me contact to their nodal officer for...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sarika1401
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

harassment by reminder on payment of loan a/c 21574670

Address:crome - LBS marg, Bhandup west, Mumbai City, Maharashtra, 4000078

We have received payment reminder letter for above subject. Were we would like to bring to your notice. While taking loan we have initiated with direct ecs process with 2 loan a/c.in which one a/c payment regularly deducted and clear in smooth way. But on a/c no : 21574670 they are not finding the problem and each call has coming with different person with same dialog without understanding and helping the situation. Henceforth i also request...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
harikant m
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

idfc fraud banking system

Address:560001

I had taken a loan and wanted to close. Either customer care number is not reacheable & customer care email id: [protected]@idfcbirstbank.com is also getting bounced.

This means idfc first bank not allowing to close the loan. Hence, i will give the police complaint against them and all their remaining payment will be not cleared until idfc first reaches back....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy