IDFC Bank Complaints & Reviews

Address: Chennai, Tamil Nadu, 60005

Website: www.idfcfirstbank.com

Hi am srinivasan from chennai my acc num 23024226 my mobile num is [protected]
I have buyed a mobile on idfc first bank durable loan and get a easy buy card from idfc the card is active but i can't purchase through online in amazon and filpkart there is no option showing idfc bank name in payment page. And while trying to buy a voucher through instacred my mobile num is registered with instacred but this is my registered mobile in idfc...

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138 found this helpful

21 Comments

3099 rupees debited from my account,
But transaction is unsuccessful.
Dear customer, atm alert rs.3099 debited to your account 018/25614 on 04/02/2020 info:zaak epayment services[protected]. Clr. Balance:-43.4

Please solve my complaint
I'm continue trying zaak epayment customer care number but not available number
Please solve my complaint please.

Aug 10, 2021

Complaint marked as Resolved

Verified Support

Feb 11, 2020

IDFC Bank Customer Care's response Dear Sir,
We regret the inconvenience caused to you. Please write to us at social.[protected]@idfcfirstbank.com from your registered email ID with your contact details. Our customer service team will be happy to assist you.
Team IDFC FIRST Bank.

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I following up with the company since 6th jan 2020 for closure of my fastag. Initially i was asked to provide a number of documents - that too only after i called up customer care several times. All matters are resolved since 16th jan 2020. Still they are not closing fastag and are giving false commitments.
My complain number registered with the bank is idfc_rs_3519

Aug 7, 2021

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 05, 2020

IDFC Bank Customer Care's response Dear Sir,
We regret the inconvenience caused to you. Please write to us at [protected]@IDFCFIRSTBANK.COM from your registered email ID with your contact details or you may call Toll Free Number:[protected]. Our customer service team will be happy to assist you.
Team IDFC FIRST Bank

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Address: Kolkata, West Bengal

Sir,
I was bought a refrigerator of godrej and taken AMC but due to some defects in refrigerator I have returned the refrigerator to the godrej and godrej has already been returned my amount of the refrigerator as I have returned the refrigerator so there is no need of the AMC and yet the tenure of the AMC is not start .
Hence for the cancellation of AMC I have already written /mail done but not responding.
Further it is also noted that EMI excess deducted.
You are, therefore, requested to look into the matter and make arrangement of refund of money.
My a/c no. Is[protected]

May 31, 2020

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 03, 2020

IDFC Bank Customer Care's response Dear Sir,
We regret the inconvenience caused to you. We request you to write to us at social.[protected]@idfcfirstbank.com or you may reach us at[protected]. Our customer service team will be happy to assist you.
Team IDFC FIRST Bank.

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Gopal Krushna dash

Feb 12, 2020

Sir I deposit amount of rs 600 thru Google Pay on 05 02 2020 on time 06.26 am but not credited my vehicle ac /in passbook show pending please solve this
My ID [protected]@gmail.com

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Address: selvapuram,, 641026

Dear sir/madam,

my name is aarthi. i got mahalir loan in gramavidiyal micro finance, selvapuram, coimbatore . the loan officer named ms.priyanka snatched a amount of rs.1000 through the group leader ms.vatsala from us saying that is a application fee. later we came to know that is a fraud. please take necesary action beacuse they are scamming many innocent people.
mobile no : [protected]

regards,
aarthi

Jan 31, 2020

Complaint marked as Resolved

There was an misunderstanding

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 03, 2020

IDFC Bank Customer Care's response Dear Madam,
We sincerely regret the inconvenience caused to you. In order to solve your concern, we request you to provide us with your contact details to assist you further. Or you may write to us at social.[protected]@idfcfirstbank.com from your registered email ID.
Team IDFC FIRST Bank

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Address: 25 GHARBARA, Gautam Buddh Nagar, Uttar Pradesh, 201310

I have taken a loan on a amazon voucher from idfc capital first bank and the account no is 25294676 but i dont get the amazon voucher from the bank and the emi of that loan will be continued so we gave a request to cancel the loan but he did not cancel it and every month the bank deduct the amount of emi so we are requesting again to cancel the loan and refund our emi amount if not then gave us the amazon voucher

IDFC Bank customer support has been notified about the posted complaint.

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OrbitHealthCare Chennai

Feb 6, 2020

We have deposited 2 cheques for credit of our account through your cheque collection agent for credit of our account No. [protected].

We have niot received the realisation of theses 2 cheques and preferred a complaint and the same is acknowledge by your complaint no. 137419.

We are yet to get our greivance rectified.

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Saketh Gotru

Feb 6, 2020

As of my IDFC instacred is actively working I'm unable to purchase a product under cardless emi, as i entered the mobile no linked to instacred it is showing that I'm not eligible for this option. I would like to into issue and fix this as soon as possible coz I'm desperate to buy a phone.

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Address: 11 th main road,Annananag, Chennai, Tamil Nadu, 600040

My car has fasatq and has credit rs 500 appi need to recharge. I have been attempting this for over a month the account gets locked or already locked. The password is so difficult to obtain and mention. Worse than a bank transaction.
Call centre not helpful
Immediately i have to recharge. We are senior citizens. Recharging should be made simple...

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Address: J6, shanti colony, Ring road, Madhavaram, Chennai, Tamil Nadu, 600060

I'm from chennai and got a tag from a dealer at the local toll plaza, i wanted paytm but he told idfc tags are good. He told me to download boss app and do the verification and gave me the tag. After verification in boss app still the idfc tag shows blacklisted. I contacted the dealer he keeps on telling that it is in process. I tried calling idfc bank customer care multiple times, still they gave no response. They never pick up any calls.
Vehicle no. Hr61d8730

May 28, 2020

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 28, 2020

IDFC Bank Customer Care's response Dear Sir,
We regret the inconvenience caused to you. We request you to write to us at [protected]@idfcfirstbank.com or you may reach us at[protected]. Our team will get in touch with you at the earliest to assist you.
Team IDFC FIRST Bank.

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H

Haribg

Feb 3, 2020

I bought a fastag through highway delite app, which is linked to IDF Bank.and IDFC bank deducted extra amount from my account, , I called the Helpline number and even mailed them but did not get any response from Helpline..

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Address: 6-5-353, NEW BHOIGUDA, SECUNDERABAD, Hyderabad, Andhra Pradesh, 500003

We have applied for tds refund on idfc bank for long time.

Loan account number 12334363
Promunt online services private limited

2018-19 q2- rs.14.968/-
2018-19 q3- rs.6, 425/-
2018-19 q4- rs.5, 674/-

We have sent mails to all escalation matrix wit ticket ids,
36958061, 10668642, 34076436, 35426042, 36958061, 38079094.

We have sent hard copies twice to the address and it was delivered.
Attention - vishakha haldankar/apurva salvi

Idfc first bank ltd, a/3 9th floor ashar it park, wagle estate thane (West) 400604.

We have sent a soft copy of form 16 a as well. We are still waiting for refund

May 30, 2020

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 27, 2020

IDFC Bank Customer Care's response Dear Sir,
We regret the inconvenience caused to you. We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com Our team will get back to you with an update.
Team IDFC FIRST Bank.

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S

Sanjeet bhati

Feb 5, 2020

Please cancel the loan 25294676 because we not accept this loan

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Address: Mumbai City, Maharashtra

I have sufficient balance in the fast tag account. I have got the below message from the bank saying my fastag account has been black listed.

Tag 3XXX3160 for vehicle no. WDC2539036L018431 has been blacklisted/blocked. Call Helpline No: [protected]

Trying the helpline but no response even after holding for 30 minutes....

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Address: Ghaziabad, Uttar Pradesh, 201002

I got my Fastag from IDFC Bank, it was registered by the Maruti Nexa Car Dealer, Akshardham, Delhi
I recharged my Fastag with Rs. 500 and current balance showing as Rs. 600. When I used it first time on Eastern Peripheral Expressway, it showed me as Blacklisted and it can not be used.

I tried to contact Customer Care but nobody respond.
Not Happy with the service of IDFC Bank.

Thanks
Manish Aggarwal

May 31, 2020

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 27, 2020

IDFC Bank Customer Care's response Dear Sir,
We regret the inconvenience caused to you. For Fastag related issues, you may write to us at [protected]@IDFCFIRSTBANK.COM or call us at[protected]. Our customer service team will be happy to assist you.
Team IDFC FIRST Bank.

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Suresh arc

Dec 29, 2020

I bought IDFC fastag via buyfastag.org for 1500 rupees before diwali. The tag arrived but has been blacklisted. I have provided the required documents and also waited for a customer service call for 35minutes. This certainly looks like a online SCAM. I am considering going to the police. my email id is suresh.[protected]@gmail.com

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Address: Mumbai, Thane, Maharashtra, 401105

Dear sir/madam,
I have regularised my emi and from last 3 to 4 months i am paying my emi
Within that particular month, i have not been on job from last 8 months but i’m doing some free lancing work which is helping me to adjust my emis and fees of my child,
I told bank people that the extra charges what they have applied i will clear that slowly but emi i have brought on track this months emi also i said i am paying as i get my payments of consultancy but the bank people are calling and giving me ultimatums

Aug 14, 2021

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 20, 2020

IDFC Bank Customer Care's response Dear Sir,
We regret the inconvenience caused to you. We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com Our team will get back to you.
Team IDFC FIRST Bank.

Verified Support

Jan 28, 2020

IDFC Bank Customer Care's response Dear Sir/Madam,
We regret the inconvenience caused to you. Please write to us at social.[protected]@idfcfirstbank.com from your registered email ID with your contact details or you may reach us at[protected]. Our customer service team will get in touch with you at the earliest to assist you.
Team IDFC FIRST Bank.

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D

Dinesh Netam

Jan 28, 2020

Please refund coupan amount to idfc bank for close my loan

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Address: 110084

I have running a personal loan with idfc bank and my loan no is 9980838 due to some fund issue i unable to pay my emi in december 19 collection agent mr. Jitender (Mobile no - [protected], [protected]) calls me for pending emi pay now i had told him i will pay emi by 20th december. Colletions agent said to me please pay some part payment as like 3000/- rs and reaming balance pay after some days i will submit 3000 rs now. Now collection agent not receiving my calls and he does not submit 3000 rs in my loan account. Till date i calls him but he can't response my call. Please take an action against him. Otherwise i can't pay emi.

May 31, 2020

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 21, 2020

IDFC Bank Customer Care's response Dear Sir,
We understand your concerns and regret the inconvenience caused to you. Our customer service team will get in touch with you at the earliest to assist you.
Team IDFC FIRST Bank

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I have been in conversation with you since 5th january 2020 and have spoken to your call centres as the emis were not debited on 2nd january 2020 eventhough i had sufficient balance in my account to pay off the emis. I have shared the bank statement for the same. But due to your system gliche the emis were not debited. I have paid the emis on all the 3 loan accounts online through your payment portal yesterday ie.16/01/2020. As discussed earlier, kindly remove the bouncing charges from all my 3 accounts and provide noc for the consumer loan accounts. I do not want my cibil score to be hampered.
Loan account numbers are 23349168, 23315301 and 18436031.

Jun 2, 2020

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 18, 2020

IDFC Bank Customer Care's response Dear Sir,
We regret the inconvenience caused to you. We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com with your concern. Our team will get in touch with you at the earliest
Team IDFC FIRST Bank.

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K

Kadatik

Jan 21, 2020

My fast tag user account is expired . Please re activate account.

Account :82094.Kishore
Contact;
:[protected]

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Address: F 8 Flat no 10 unity apparrment gali no 1 Arya vihar sector 73 Noida, 201301

I have ordered product from two site tatacliq and Flipkart after order I have cancelled the order and received mail from both site amount is refunded to idfc easy buy card . Also I have called idfc customer care and provide request for cancel the loan still my loan is not cancel and amount is not credited to my idfc emi card . I called customer care they are not helping at all
My registered mobile number is [protected]

IDFC Bank customer support has been notified about the posted complaint.

Jan 16, 2020

Updated by Najarul Hoque After cancel order amount is not credited back to my insta esay buy card also idfc customer care is wrost they are not helping at all . Its very bad service. Its my big fault doing business with idfc bank

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Sunil Jhajharia

Jan 17, 2020

Plaese deactivate my fast tag of RJ18UB1931

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Address: 150 FT RING ROAD, Rajkot, Gujarat, 360007

I fell too much harassment from idfc bank for personal loan offring and mainly they call between 1 to 4 pm. If i didnt received call than they continuously calling again and again in every 1 hour. I already have opt for dnd still they call me from [protected]. I am not interested in any personal loan and even i have told local office also to dont call me for this than too they continuously harnessing me for marketing calls and offers....

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Address: Mumbai City, Maharashtra, 400029

Loan refund I have bymistake ordered one watch but I cancelled it and company did refund long back on 6th Jan 2020.

But I don't get the refund in my instacred emi card.

Pls do it now as it has been refunded long back by the company to my emi card. Pls cal me and do it fast.

Service should be fast.

And it should get auto credited. I don't have to write this complaint

Aug 14, 2021

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 20, 2020

IDFC Bank Customer Care's response Dear Sir,
We regret the inconvenience caused to you. We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com Our team will get back to you with an update.
Team IDFC FIRST Bank.

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Address: House no. 56, Shiva enclave zirakpur Distt Mohali, Mohali, Punjab, 140403

Dear respected department, my name is gurinder singh residents of zirakpur distt mohali. My home loan accounts is 13483468 & 14299080 is on going with idfc bank. I want to close my loans. So i request in idfc first bank for foreclosure. I received foreclosure letters on 3 jan 2020. But in these letters very unnecessary foreclosure charges added by idfc first bank. I receive same letters in october 2018 in these letters no any foreclosure charges was added. I may request you to please resolve my issue.

May 27, 2020

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 15, 2020

IDFC Bank Customer Care's response Dear Sir,
We regret the inconvenience caused to you. Our customer service team will get in touch with you at the earliest to assist you.
Team IDFC FIRST Bank.

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R

Raj Masih

Jan 17, 2020

There is an problem in my fast tag.that message showing the toll deduction amotun is less and amount deducted by the fasttag is hiegh.and without crossing the toll my amount is deducted without any information.i have send you all my transaction message so that u can compare and clear my problem easily. Help me out as fast as fasttag.

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Address: 122004

I was out of home between 7-13 january. My car was in parking and keys were locked in my home. Still i was charged wrongly for crossing manesar toll 3 times in the midnight of 9-10 january. 9 jan at 21:08, 10th jan at 00:17 and 02:57 hrs. I’m charged 195 wrongly from my account. This is complete fraud system. Car no. Dl8cal7683. Vishal thukral [protected].

May 28, 2020

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 17, 2020

IDFC Bank Customer Care's response Dear Sir,
Thank you for reaching out to us. Please write to us at [protected]@IDFCFIRSTBANK.COM from your registered email ID with your contact details or you may call Toll Free Number:[protected]. Our customer service team will be happy to assist you.
Team IDFC FIRST Bank

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S

Saini0381

from Yamunanagar, Haryana

Jan 15, 2020

I bought idfc fast tag but i could not login. Because login show user id blocked.
Costomer care not responce.

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Address: B-4, Sector-14, Panchkula, Panchkula, Haryana, 134109

I am a registered customer of idfc. I received a message regarding debit of amount of rs. 90/- on 05.01.2020 at 12.25 pm at dahar toll plaza, panipat, haryana whereas i did not move of my vehicle from that toll plaza. I was at panchkula, haryana at that time. So an amount of rs. 90/- has been debited fraudly from me. Kindly sort out the problem and please credit rs. 90/- in my account after due verification. My phone number is [protected]

May 30, 2020

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 06, 2020

IDFC Bank Customer Care's response Dear Sir,
We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com Our customer service team will get in touch with you at the earliest.
Team IDFC FIRST Bank.

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P

pparasuramudu

Jan 9, 2020

My name is laxman I am having loan account number 25409559.i have requested for the cancellation of this loan on October 22 2019 however it is not cancelled and from my account 1 EMI amount for deducted and cheque got bounced.
I request you to kindly cancel the loan on priority basis.
My number [protected].

IDFC Bank Complaints & Reviews

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IDFC Bank reviews & complaints page 49

mobile number registration with instacred

emi transaction

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closure of fastag

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cancellation of amc and refund of money

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grama vidiyal micro finance loan

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amazon voucher not sent by bank

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fastag recharge not working online

idfc fastag blacklisted for my truck

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tds refund for q2, q3, q4 2018-19

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fastag showing blacklisted

fastag blacklisted

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harassment call from bank

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collection agent fraud

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emis not debited and bouncing charges added to account

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I have cancelled order from tatacliq and flipkart

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harassment from idfc bank personal loan offering calls

loan refund

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unnecessary foreclosure charges

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wrong charge of fastag

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amount debited of rs. 90 at dahar toll plaza without journey of vehicle no. hr11f-2680 on 05.01.2020 at 12..25pm

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IDFC Bank Complaints & Reviews

File a complaint to IDFC Bank

IDFC Bank reviews & complaints page 49

mobile number registration with instacred

emi transaction

Post your Comment

closure of fastag

Post your Comment

cancellation of amc and refund of money

Post your Comment

grama vidiyal micro finance loan

Post your Comment

amazon voucher not sent by bank

Post your Comment

fastag recharge not working online

idfc fastag blacklisted for my truck

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tds refund for q2, q3, q4 2018-19

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fastag showing blacklisted

fastag blacklisted

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harassment call from bank

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collection agent fraud

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emis not debited and bouncing charges added to account

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I have cancelled order from tatacliq and flipkart

Post your Comment

harassment from idfc bank personal loan offering calls

loan refund

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unnecessary foreclosure charges

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wrong charge of fastag

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amount debited of rs. 90 at dahar toll plaza without journey of vehicle no. hr11f-2680 on 05.01.2020 at 12..25pm

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