IDFC Bank Complaints & Reviews

Address: 6-5-353, NEW BHOIGUDA, SECUNDERABAD, Hyderabad, Andhra Pradesh, 500003

We have applied for tds refund on idfc bank for long time.

Loan account number 12334363
Promunt online services private limited

2018-19 q2- rs.14.968/-
2018-19 q3- rs.6, 425/-
2018-19 q4- rs.5, 674/-

We have sent mails to all escalation matrix wit ticket ids,
36958061, 10668642, 34076436, 35426042, 36958061, 38079094.

We have sent hard copies twice to the address and it was delivered.
Attention - vishakha haldankar/apurva salvi

Idfc first bank ltd, a/3 9th floor ashar it park, wagle estate thane (West) 400604.

We have sent a soft copy of form 16 a as well. We are still waiting for refund

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May 30, 2020

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 27, 2020

IDFC Bank Customer Care's response Dear Sir,
We regret the inconvenience caused to you. We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com Our team will get back to you with an update.
Team IDFC FIRST Bank.

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Sanjeet bhati

Feb 5, 2020

Please cancel the loan 25294676 because we not accept this loan

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Address: Mumbai City, Maharashtra

I have sufficient balance in the fast tag account. I have got the below message from the bank saying my fastag account has been black listed.

Tag 3XXX3160 for vehicle no. WDC2539036L018431 has been blacklisted/blocked. Call Helpline No: [protected]

Trying the helpline but no response even after holding for 30 minutes....

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Address: Ghaziabad, Uttar Pradesh, 201002

I got my Fastag from IDFC Bank, it was registered by the Maruti Nexa Car Dealer, Akshardham, Delhi
I recharged my Fastag with Rs. 500 and current balance showing as Rs. 600. When I used it first time on Eastern Peripheral Expressway, it showed me as Blacklisted and it can not be used.

I tried to contact Customer Care but nobody respond.
Not Happy with the service of IDFC Bank.

Thanks
Manish Aggarwal

May 31, 2020

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 27, 2020

IDFC Bank Customer Care's response Dear Sir,
We regret the inconvenience caused to you. For Fastag related issues, you may write to us at [protected]@IDFCFIRSTBANK.COM or call us at[protected]. Our customer service team will be happy to assist you.
Team IDFC FIRST Bank.

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Suresh arc

Dec 29, 2020

I bought IDFC fastag via buyfastag.org for 1500 rupees before diwali. The tag arrived but has been blacklisted. I have provided the required documents and also waited for a customer service call for 35minutes. This certainly looks like a online SCAM. I am considering going to the police. my email id is suresh.[protected]@gmail.com

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Address: Mumbai, Thane, Maharashtra, 401105

Dear sir/madam,
I have regularised my emi and from last 3 to 4 months i am paying my emi
Within that particular month, i have not been on job from last 8 months but i’m doing some free lancing work which is helping me to adjust my emis and fees of my child,
I told bank people that the extra charges what they have applied i will clear that slowly but emi i have brought on track this months emi also i said i am paying as i get my payments of consultancy but the bank people are calling and giving me ultimatums

Aug 14, 2021

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 20, 2020

IDFC Bank Customer Care's response Dear Sir,
We regret the inconvenience caused to you. We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com Our team will get back to you.
Team IDFC FIRST Bank.

Verified Support

Jan 28, 2020

IDFC Bank Customer Care's response Dear Sir/Madam,
We regret the inconvenience caused to you. Please write to us at social.[protected]@idfcfirstbank.com from your registered email ID with your contact details or you may reach us at[protected]. Our customer service team will get in touch with you at the earliest to assist you.
Team IDFC FIRST Bank.

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Dinesh Netam

Jan 28, 2020

Please refund coupan amount to idfc bank for close my loan

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Address: 110084

I have running a personal loan with idfc bank and my loan no is 9980838 due to some fund issue i unable to pay my emi in december 19 collection agent mr. Jitender (Mobile no - [protected], [protected]) calls me for pending emi pay now i had told him i will pay emi by 20th december. Colletions agent said to me please pay some part payment as like 3000/- rs and reaming balance pay after some days i will submit 3000 rs now. Now collection agent not receiving my calls and he does not submit 3000 rs in my loan account. Till date i calls him but he can't response my call. Please take an action against him. Otherwise i can't pay emi.

May 31, 2020

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 21, 2020

IDFC Bank Customer Care's response Dear Sir,
We understand your concerns and regret the inconvenience caused to you. Our customer service team will get in touch with you at the earliest to assist you.
Team IDFC FIRST Bank

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I have been in conversation with you since 5th january 2020 and have spoken to your call centres as the emis were not debited on 2nd january 2020 eventhough i had sufficient balance in my account to pay off the emis. I have shared the bank statement for the same. But due to your system gliche the emis were not debited. I have paid the emis on all the 3 loan accounts online through your payment portal yesterday ie.16/01/2020. As discussed earlier, kindly remove the bouncing charges from all my 3 accounts and provide noc for the consumer loan accounts. I do not want my cibil score to be hampered.
Loan account numbers are 23349168, 23315301 and 18436031.

Jun 2, 2020

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 18, 2020

IDFC Bank Customer Care's response Dear Sir,
We regret the inconvenience caused to you. We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com with your concern. Our team will get in touch with you at the earliest
Team IDFC FIRST Bank.

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Kadatik

Jan 21, 2020

My fast tag user account is expired . Please re activate account.

Account :82094.Kishore
Contact;
:[protected]

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Address: F 8 Flat no 10 unity apparrment gali no 1 Arya vihar sector 73 Noida, 201301

I have ordered product from two site tatacliq and Flipkart after order I have cancelled the order and received mail from both site amount is refunded to idfc easy buy card . Also I have called idfc customer care and provide request for cancel the loan still my loan is not cancel and amount is not credited to my idfc emi card . I called customer care they are not helping at all
My registered mobile number is [protected]

IDFC Bank customer support has been notified about the posted complaint.

Jan 16, 2020

Updated by Najarul Hoque After cancel order amount is not credited back to my insta esay buy card also idfc customer care is wrost they are not helping at all . Its very bad service. Its my big fault doing business with idfc bank

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Sunil Jhajharia

Jan 17, 2020

Plaese deactivate my fast tag of RJ18UB1931

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Address: 150 FT RING ROAD, Rajkot, Gujarat, 360007

I fell too much harassment from idfc bank for personal loan offring and mainly they call between 1 to 4 pm. If i didnt received call than they continuously calling again and again in every 1 hour. I already have opt for dnd still they call me from [protected]. I am not interested in any personal loan and even i have told local office also to dont call me for this than too they continuously harnessing me for marketing calls and offers....

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Address: Mumbai City, Maharashtra, 400029

Loan refund I have bymistake ordered one watch but I cancelled it and company did refund long back on 6th Jan 2020.

But I don't get the refund in my instacred emi card.

Pls do it now as it has been refunded long back by the company to my emi card. Pls cal me and do it fast.

Service should be fast.

And it should get auto credited. I don't have to write this complaint

Aug 14, 2021

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 20, 2020

IDFC Bank Customer Care's response Dear Sir,
We regret the inconvenience caused to you. We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com Our team will get back to you with an update.
Team IDFC FIRST Bank.

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Address: House no. 56, Shiva enclave zirakpur Distt Mohali, Mohali, Punjab, 140403

Dear respected department, my name is gurinder singh residents of zirakpur distt mohali. My home loan accounts is 13483468 & 14299080 is on going with idfc bank. I want to close my loans. So i request in idfc first bank for foreclosure. I received foreclosure letters on 3 jan 2020. But in these letters very unnecessary foreclosure charges added by idfc first bank. I receive same letters in october 2018 in these letters no any foreclosure charges was added. I may request you to please resolve my issue.

May 27, 2020

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 15, 2020

IDFC Bank Customer Care's response Dear Sir,
We regret the inconvenience caused to you. Our customer service team will get in touch with you at the earliest to assist you.
Team IDFC FIRST Bank.

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Raj Masih

Jan 17, 2020

There is an problem in my fast tag.that message showing the toll deduction amotun is less and amount deducted by the fasttag is hiegh.and without crossing the toll my amount is deducted without any information.i have send you all my transaction message so that u can compare and clear my problem easily. Help me out as fast as fasttag.

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Address: 122004

I was out of home between 7-13 january. My car was in parking and keys were locked in my home. Still i was charged wrongly for crossing manesar toll 3 times in the midnight of 9-10 january. 9 jan at 21:08, 10th jan at 00:17 and 02:57 hrs. I’m charged 195 wrongly from my account. This is complete fraud system. Car no. Dl8cal7683. Vishal thukral [protected].

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May 28, 2020

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 17, 2020

IDFC Bank Customer Care's response Dear Sir,
Thank you for reaching out to us. Please write to us at [protected]@IDFCFIRSTBANK.COM from your registered email ID with your contact details or you may call Toll Free Number:[protected]. Our customer service team will be happy to assist you.
Team IDFC FIRST Bank

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Saini0381

from Yamunanagar, Haryana

Jan 15, 2020

I bought idfc fast tag but i could not login. Because login show user id blocked.
Costomer care not responce.

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Address: B-4, Sector-14, Panchkula, Panchkula, Haryana, 134109

I am a registered customer of idfc. I received a message regarding debit of amount of rs. 90/- on 05.01.2020 at 12.25 pm at dahar toll plaza, panipat, haryana whereas i did not move of my vehicle from that toll plaza. I was at panchkula, haryana at that time. So an amount of rs. 90/- has been debited fraudly from me. Kindly sort out the problem and please credit rs. 90/- in my account after due verification. My phone number is [protected]

May 30, 2020

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 06, 2020

IDFC Bank Customer Care's response Dear Sir,
We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com Our customer service team will get in touch with you at the earliest.
Team IDFC FIRST Bank.

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pparasuramudu

Jan 9, 2020

My name is laxman I am having loan account number 25409559.i have requested for the cancellation of this loan on October 22 2019 however it is not cancelled and from my account 1 EMI amount for deducted and cheque got bounced.
I request you to kindly cancel the loan on priority basis.
My number [protected].

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Address: TIJORE HOUSE, DOCKYARD ROAD, Mumbai City, Maharashtra, 400010

Hi,
I am anish madhukar tijore, who had taken two wheeler loan from capital first (Now idfc bank), loan account no[protected]. I had taken the loan on early term and my monthly emi was rs.6402/=. When my 4 emi's were pending, i opted for forecloser and inquired with the collection executive whether i can foreclose my loan by paying rs.20, 000/= one handedly. Avinsh, the executive then called up his agency and had a word with gauri,...

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Team

I am holding a fasttag with idfc and currently it is in deactivate state as i have not recharged it from 1 months. I get in touch with customer care for activation of same. I am trying to call customer care from last 1 month but no one is picking up my call.

1. Request to please activate my fast tag.

Rc no. Up16gt4203
Mobile no. [protected]

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I took a voucher in Flipkart associated with Instacred IDFC Capital First bank. Every month emi of Rupees 2364 is getting deducted from my loan account number 23982397. My emi of four months is already been deducted from this loan account number. I've complained many times but my loan is still not cancel and also I am not getting any voucher from Flipkart. So I want to cancel this loan from this loan account number and refund me the money back

May 28, 2020

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 06, 2020

IDFC Bank Customer Care's response Dear Sir,
We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com Our customer service team will get in touch with you at the earliest.
Team IDFC FIRST Bank.

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Rajalekshmi P

from Jayamkondacholapuram, Tamil Nadu

Jan 6, 2020

Fast tag Userid :938767.RAJA is locked.We have tried several times to customer care .Call is not connected.

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rp26426

from Solapur, Maharashtra

Jan 10, 2020

Please help me to activate my account portal
I had taken fasttag from idfc bank while login it says your login account is expire
I have recharge my account

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My name is laxman I am having loan account number 25409559.i have requested for the cancellation of this loan on October 22 2019 however it is not cancelled and from my account 1 EMI amount for deducted and cheque got bounced.
I request you to kindly cancel the loan on priority basis.
My number [protected].

The loan amount is RS. 18000 and EMI monthly amount is RS. 6000. From 3 EMI 1EMI is already
Debited from my account .I have spoken to customer care and they have given me complaint number 38608743 request u to kindly resolve the matter asap as I am getting notice from for non payment of amount.

May 28, 2020

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 17, 2020

IDFC Bank Customer Care's response Dear Sir,
We regret the inconvenience caused to you. We request you to write to us at social.[protected]@idfcfirstbank.com or you may reach us at[protected]. Our customer service team will be happy to assist you.
Team IDFC FIRST Bank.

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Address: Mangalore, Dakshina Kannada, Karnataka, 575004

We had registered for fastag with idfc first bank (Wheelseye app) agent at surathkal toll mangalore for our company vehicle tata ace. As per toll authority idfc first bank is blacklisted & this fastag cannot be used.
We tried to contact idfc toll free number [protected] and sent mail to [protected]@idfcfirstbank.com but both are not responding. We cant opt for other app without cancellation of this app.

Vehicle reg no: ka19 ac 4568
Bar code : [protected]
Mail id: [protected]@techser.com

Jan 7, 2020

Complaint marked as Resolved

Problem in recharge process. Call Wheelseye assistance number 9990033455

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 06, 2020

IDFC Bank Customer Care's response Dear Sir,
We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com Our customer service team will get in touch with you at the earliest.
Team IDFC FIRST Bank.

Jan 07, 2020

Updated by jpkadri we have contacted Wheelseye assistance number [protected]. they have advised some tips. now the problem has been resolved.

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Chikamahadeva Ammu

from Madhugiri, Karnataka

Jan 3, 2020

My top up lone not completed every month calling you're costamar person.

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A

Alam Sekh

Jan 9, 2020

This is to inform you that i am purchased 20k voucher date of 22/8/19 validity for my voucher is 21/2/2020 now I want to use my voucher but not Abel to redeem my vouchers... Please help me for the same...

And revert back on my mail ASAP...

Regards
Alam
[protected]
[protected]

idfc fastag blacklisted - Comment #3623418 - Image #0

Reply

Alam Sekh's reply, Jan 6, 2020

Dear Amazon,

This is to inform you that i am purchased 20k voucher date of 22/8/19 validity for my voucher is 21/2/2020 now I want to use my voucher but not Abel to redeem my vouchers... Please help me for the same...

Voucher error is attached for your reference

And revert back on my mail ASAP...

Regards
Alam
7065323113
8851995403

S

Sachin011

Jan 10, 2021

Hi i have taken fastag through blackbuck and provided by idfc bank. So i want to tell that my fastag got damaged and i want to replace it but the problem is it has blacklisted and i was not be able to replace the tag. I have contacted black buck to plz tell idfc bank to whitelist it but no any response from idfc bank i have told them before 24, 25 days but still now it has not whitelisted why? I dont have a private car i have a truck so how can i be able to pay the emi monthly if the fastag will not whitelist.
So, please idfc bank please whitelist my fastag if you will not whitelist it i can take legal action towards you.

VRN-OD 09 G 5750
RMN-[protected]

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rahul1383

from Mumbai, Maharashtra

Nov 18, 2021

My fastag is blacklisted, i called 100 times to IDFC customer care no one responding.

Even though balance of Rs 2000 how it is blacklisted,

Car number MH46BK9512

IDFC ID: 4891024

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P

Phani Naidu

Mar 22, 2022

I took corporate account with idfc and added my vehicles with idfc fastag further there is lot of issues with idfc, I asked a executive Mr.shiva prasad from idfc he suggested to use pool account to do recharge which will be helpful to all the fleet which got added in pool account. And there after also I received several problems and idfc never lift their customers care number. Even after maintaining balance with pool account my vehicle bus no TS12UA4021 went to Blacklist, i as my personal opinion not to recommend IDFC FASTAG

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Address: Khalapur

On date 26.09.2019 on 01:49:33 at khalapur toll plaza toll amount of rs 173 paid twice by cash (Transaction number -[protected]) and through fastag (Transaction number - [protected]-540005).
So kindly requested to resolve my double payment issue for one transaction and reverse my money in my fastag account.
I am attaching toll receipt copy and fastag statement account.

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Aug 5, 2021

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 07, 2020

IDFC Bank Customer Care's response Dear Sir,
We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com Our customer service team will get in touch with you at the earliest.
Team IDFC FIRST Bank.

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I have requested for a pre closure letter on 21st dec2019, and still i didn't receive it. I have been following up with service desk everyday starting from 21st onwards. I am not getting any proper response at all. What a pathetic service. They say 24 hours to process the request. Now its almost one week over. What kind of lazy people they got for this job.

Jun 1, 2020

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 07, 2020

IDFC Bank Customer Care's response Dear Sir,
We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com Our customer service team will get in touch with you at the earliest.
Team IDFC FIRST Bank.

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Address: Gurgaon, Haryana

Hi team

I am holding a fasttag with idfc and currently it is in deactivate state as i have not recharged it from 4 months. I visited idfc kiosk in km 42 toll plaza in gurgaon and they are saying to get in touch with customer care for activation of same. I am trying to call customer care @ [protected] from last 1 month but no one is picking up my call. No reply received even after sending emails to [protected]@idfcfirstbank.com;...

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IDFC Bank Complaints & Reviews

File a complaint to IDFC Bank

IDFC Bank reviews & complaints page 49

tds refund for q2, q3, q4 2018-19

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fastag showing blacklisted

fastag blacklisted

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harassment call from bank

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collection agent fraud

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emis not debited and bouncing charges added to account

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I have cancelled order from tatacliq and flipkart

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harassment from idfc bank personal loan offering calls

loan refund

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unnecessary foreclosure charges

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wrong charge of fastag

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amount debited of rs. 90 at dahar toll plaza without journey of vehicle no. hr11f-2680 on 05.01.2020 at 12..25pm

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cheating by collection agency and idfc bank.

fastag unblock

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loan complaint

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loan cancellation

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idfc fastag blacklisted

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fastag toll payment done twice. (by cash payment and fastag) vehicle number - dd-03-f-1816

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pre-closure letter

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idfc fast tag activation, updation of vehicle no from chassis no to car rc no, majzxxmtkzkc44406- stuck from last 1 month - escalation

IDFC Bank Complaints & Reviews

File a complaint to IDFC Bank

IDFC Bank reviews & complaints page 49

tds refund for q2, q3, q4 2018-19

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fastag showing blacklisted

fastag blacklisted

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harassment call from bank

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collection agent fraud

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emis not debited and bouncing charges added to account

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I have cancelled order from tatacliq and flipkart

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harassment from idfc bank personal loan offering calls

loan refund

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unnecessary foreclosure charges

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wrong charge of fastag

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amount debited of rs. 90 at dahar toll plaza without journey of vehicle no. hr11f-2680 on 05.01.2020 at 12..25pm

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cheating by collection agency and idfc bank.

fastag unblock

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loan complaint

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loan cancellation

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idfc fastag blacklisted

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fastag toll payment done twice. (by cash payment and fastag) vehicle number - dd-03-f-1816

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pre-closure letter

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idfc fast tag activation, updation of vehicle no from chassis no to car rc no, majzxxmtkzkc44406- stuck from last 1 month - escalation

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