[Resolved]  IDFC Bank — Fraud with us in loan ROI fake promise

Address: Rajendra place office

I am lone number is 39753545 i gave my approval to idfc first bank pl on (ROI) 13% P.Y. as the bank sales executive confirm to me and he confirm me that in evening i need to give my document with executive and he will show you your all lone details and emi information but he didn't give any information to me and he told that amountwill not be dispatch without verification and he again call in night time for otp at that time again i asked to him for me lone details he told me after otp verification call will receive and he will confirm me all and he gave me surety that my (ROI) will be on
13% only. now i am facing lot's off problems mentally & physically harassment i call lot's off time to customer care they confirm me it will take one month please wait alsoi visited bank branch and i summited my written complain no solution from both side .
today i received one call from bank side and they are telling me that my lone will not be closed because you applied it distally but i applied it on bank executive call information
i visited bank branch and i summited my written complain no solution from both side .
today i received one call from bank side and they are telling me that my lone will not
be closed because you applied it distally but i applied it on bank executive call
information. fake promise karte hai problem solve nahi hua hai or bas bank bale emi ke liy pareshan kar rahe hai . problem solve nahi kya hai abhi tak three month ho gaye face to face meting ke baad bhi jhut bolte hai . jab dena nahi hota to direct bole sahi chij per approvel wornge promise kar ke customer ko pareshan karte hai
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Aug 12, 2021
Complaint marked as Resolved 
IDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 13, 2021
IDFC Bank Customer Care's response
Hello, we request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com. Our customer service team will get in touch with you at the earliest.-Alisha
 
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