[Resolved]  IDFC Bank — fraudulent calls using idfc name

I am getting spam calls from idfc bank (Supposedly) but i believe is some scam, as the recording sounds fishy/unprofessional.

The calls started yesterday at 8 pm. I have blocked at least 10 numbers, but it's calling from new numbers now. They have been coming even at around midnight. I have saved screenshot of the numbers and time of call.

I have recorded one message successfully. The same message plays on all received calls. I pressed 0 or 9 to end the call, otherwise, it doesn't disconnect on its own.

Please help.

I have also activated dnd with my service provider (Bharati airtel) on my number. I have also registered a complaint for 2 numbers on 1909. The calls aren't stopping still!!

Do let me know what else i can do.
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Aug 13, 2021
Complaint marked as Resolved 
IDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 10, 2020
IDFC Bank Customer Care's response
Dear Sir/ Madam,
We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com. Our customer service team will get in touch with you at the earliest.
Team IDFC FIRST Bank.
 
2 Comments

Comments

The email ID provided by you is invalid. Please refer attached screenshot.

By the way, I am not a customer of IDFC Bank, so I have no "registered email".

Please resolve my issue ASAP. The calls are still coming.

fraudulent calls using idfc name - Comment #3735180 - Image #0
I now have got over 105 calls in the past 9 days. Please help.

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