IDFC Bank — Unauthorized Loans provided without my knowledge | |||||
My Name is Karthik and I have applied a loan from nationalized bank but they had rejected due cibil issue so i went to check the cibil there I came to know that the loan was active behalf of IDFC bank and i had contacted and asked them i have not availed any loan from your bank then why its showing active in cibil they said its been added by Flipcart so kindly contact them for further and i have contacted them to and flipcart people they are stating there is no account in my name i have both IDFC and Flipcart they even not bother of my issue. Was this information helpful? | |||||
IDFC Bank customer support has been notified about the posted complaint. Verified Support Feb 03, 2021 IDFC Bank Customer Care's response Hi Karthik, thank you for reaching out to us and we are happy to assist you. Flipkart has partnered with IDFC FIRST Bank to provide you a Pay Later facility. You may have recently signed up for Flipkart Pay Later facility on the Flipkart’s Mobile App or website. Confirmation of that is provided in the last step of the sign-up journey, where Flipkart’s association with IDFC FIRST Bank is listed in the form of ‘Powered by IDFC FIRST Bank’. You can de-activate the Flipkart ‘Buy Now Pay Later’ account and the shopping line associated with it by visiting the Flipkart website or the app. To proceed with this, you are requested to kindly settle your balance by clicking on ‘Pay Now’ on the Flipkart Pay Later dashboard, and use any of the payment options available. The Pay Later account needs to have a zero outstanding balance, both billed and unbilled. Once this is done, the account can be deactivated by contacting Flipkart Help Centre : https://www.flipkart.com/helpcentre . Following this, the loan will be cancelled by the Bank. - Akshay
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