[Resolved]  IDFC Bank — user id locked

Address:Gurdaspur, Punjab, 143531

My fasttag user id (584015. Pankaj) is locked. I call customer care so many times but they not respond. I mail to bank but also not respond. Pls solve my problem. Mobile no [protected]. Thanks. Can my fasttag demolished. How can i change my password. No one know how to change the password.in my fasttag wallet i add money. My user account is locked. Can i cross the toll
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May 27, 2020
Complaint marked as Resolved 
IDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 17, 2019
IDFC Bank Customer Care's response
Dear Sir,
We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com. Our customer service team will get in touch with you at the earliest.
Team IDFC FIRST Bank.
Complaint comments 

Comments

I was purchased fastag from toll on NH344 through IDFC on 17/12/2019 but still today I don't use this fastag but my amount 125rs was deducted on 19/12/2019 then I totally surprised with this happening.

My idfc fastag AP26BE9016, RAJESWARI.P had been locked yesterday due to low balance. Now recharged but it can't unlock. So please CONSIDER this problem and solve it.

My IFSC Fastag User ID: 874994.nvaiguntam is located.
Kindly arrange to unlocked immediately.

N.Vaiguntam,
[protected]
239213.prabhakarareddy an the vehical no is
KA08K0771 AND reg mob no [protected]
has been blocked from 2 months and trying in all the ways but not unlocked this is the worst customer service i ever seen not replaying properly if this happens how the common like us use the fasttag

239213.prabhakarareddy an the vehical no is
KA08K0771 AND reg mob no [protected]
has been blocked from 2 months and trying in all the ways but not unlocked this is the worst customer service i ever seen not replaying properly if this happens how the common like us use the fasttag

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