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IDFC Bank Complaints & Reviews

1.8
Updated: Jan 30, 2025
Complaints 1218
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418
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IDFC Bank reviews & complaints page 50

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K
Kim Yana
from Mumbai, Maharashtra
Dec 9, 2019
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instacred ebc (easy buy card)

Address: Near Kalpana Nursing Home, E-1860 Rajajipuram, Lucknow, Uttar Pradesh, 226017

First, i bought some clothes at myntra of about 4200 but refunded some of that order. Then i ordered some of about 4000, which i liked so kept it. I used the instacred cardless emi option. My easy buy limit is 100000.
The problem is that now i'm trying to buy something of about 8000 at myntra but the instacred cardless emi option is not showing up.
What should i do?...
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vohra25
from Gurgaon, Haryana
Dec 9, 2019
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fastag user account expired

Address: New Delhi, Delhi, 110028

User id 409181. Deepak, purchased in aug 2019, recharged in september, having sufficient balance, the account has been expired, not able to use it when required. No one picks up the toll free number, no email ids mentioned to share the greviance. What kind of services are being offered by this bank???

Nothing has been sent on sms about the expiry of the tag, all other communications related to recharge, activation has been...
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P
Pradeep Bagry
from Delhi, Delhi
Dec 5, 2019
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no clue on delivery of fastag purchase online

I purchased fastag from idfc bank website on 30th november and made payment of rs. 408.93. On 5th december i received sms with my fastag id and its activation and account login details. I still have no clue when the fastag is going to be delivered. I am still waiting for the rfid tag to be delivered but no sms or email has been sent regarding it.
I called the provided toll free number multiple times but the call does not connect at...
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F
farhankhan31
from Delhi, Delhi
Dec 5, 2019
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idfc fastag not delivered

I purchased fastag from idfc bank website on 30th november and made payment of rs. 407.45. On 3sr december i received sms with my fastag id and its activation and account login details. I still have no clue when the fastag is going to be delivered. I am still waiting for the rfid tag to be delivered but no sms or email has been sent regarding it.
I called the toll free number [protected] multiple times but it only plays music and asks...
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Y
Yash Uday Singh
from Kanpur, Uttar Pradesh
Dec 5, 2019
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fraud deductions. account debited after loan settlements

Address: C-27 manas city Indira Nagar lucknow, Lucknow, Uttar Pradesh, 226016

Today on 5th of december 2019 i got a message regarding ₹2880 deducted from my primary bank account and idfc first loan / capital first has debuted the same from my account. I don’t have any active loan with this bank neither i applied for a new one. All my previous loan has been successfully paid off. I have tried reaching out to the customer care even tried to registered complain from their portal but nothing is working out. I don’t...
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C
Chetansuda
from Mumbai, Maharashtra
Dec 2, 2019
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fastag - no response after purchase. customer care not answered

I have purchased fasttag with IDFc and been chasing for activation for 10days. Neither msg or email has been received. Representative is just ignorant.
No customer care representative to answer even waiting for 30mins.

After follow up multiple times, still no updates or resolution. Even after buying, I am unable to travel on highways as this is neither activated or will be able to topup.

Worst part is...
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Ray Sathish
from Mumbai, Maharashtra
Dec 2, 2019
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bounce charges

Address: Chennai, Tamil Nadu, 600037

I have paid my emi in paytm bcoz of error occurred in my bank account so i have paid in paytm. And check the bounce chrge amount for october month i have paid in october 2 and also the bounce charge was credited to my account for 2times, for november i have paid in 4th november and also the bounce charge was credit to my account 2 times so kindly check it and kindly reverse the bounce charge amount that was credit to my idfc loan account....
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K
Kim Yana
from Mumbai, Maharashtra
Dec 1, 2019
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instacred easy buy card

Address: Near Kalpana Nursing Home, E-1860 Rajajipuram, Lucknow, Uttar Pradesh, 226017

First, i bought some clothes at myntra of about 4200 but refunded some of that order. Then i ordered some of about 4000, which i liked so kept it. I used the instacred cardless emi option. My easy buy limit is 100000.
The problem is that now i'm trying to buy something of about 8000 at myntra but the instacred cardless emi option is not showing up.
What should i do?...
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D
Dheeraj Kum
from Bengaluru, Karnataka
Nov 28, 2019
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nach auto debit

Address: 560016

I took a loan from rupeeredee and cleared the amount before the due date i. E 27th november 2019 and received a message from bank that the mandate has been cancelled. And today i. E 28th november around 10:00am the money was automatically debited from my account. I have a family's emergency my grandfather is under treatment and this money is really important. Please help....
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M
mahesha kb
Nov 28, 2019
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no support for fastag purchased

Address: 560100

I have purchased fastag from idfcbank, due to personal reasons i have not log in to my online account to recharge my fastag
From last 15 days i am keep trying on customer care number to unlock my acccount but call not connecting and no other ways of communication i can make it

One side govt of india says we need to have fastags, other sides these banks are not providing the services properly, as a customer we need to...
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M
m.l.dogra singh
from Abohar, Punjab
Nov 27, 2019
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resetting of fastag account

Sir,
I am using fast tag of IDFC FIRST BANK for my vehicle HR02-AJ-1096 . My fast tag account user got expired, Now I want recharge the account but message appears as user got expired . My ID is 278968.Charanjeet
I am also in touch with their help line no.[protected] and making mails since three days, but all is vain even sending mails are not the suitably replied....
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S
savior financial services
from Delhi, Delhi
Nov 23, 2019
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fraud emi deduction, metal harassment, abusive behavior

Address: D-1/46, Gali no 07, baprola vihar, dass garden, new delhi, New Delhi, Delhi, 110043

Sir,
The idfc first bank is continuously deducting fraud emi in my account. They also issued an loan (Loan no #[protected] in my name which they haven't given to me. They are stoling the money from last 4 months. I have complained about this many times but they are not responding to it and always gives my same answer that it will be resolved in 20 days from last 4 months. They are also not letting me contact to their nodal officer for...
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S
sarika1401
from Mumbai, Maharashtra
Nov 14, 2019
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harassment by reminder on payment of loan a/c 21574670

Address: crome - LBS marg, Bhandup west, Mumbai City, Maharashtra, 4000078

We have received payment reminder letter for above subject. Were we would like to bring to your notice. While taking loan we have initiated with direct ecs process with 2 loan a/c.in which one a/c payment regularly deducted and clear in smooth way. But on a/c no : 21574670 they are not finding the problem and each call has coming with different person with same dialog without understanding and helping the situation. Henceforth i also request...
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harikant m
from Bengaluru, Karnataka
Nov 8, 2019
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idfc fraud banking system

Address: 560001

I had taken a loan and wanted to close. Either customer care number is not reacheable & customer care email id: [protected]@idfcbirstbank.com is also getting bounced.

This means idfc first bank not allowing to close the loan. Hence, i will give the police complaint against them and all their remaining payment will be not cleared until idfc first reaches back....
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S
Sam Blesson
from Mumbai, Maharashtra
Nov 5, 2019
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personal loan foreclosure

Address: Pune, Maharashtra, 411041

Took a loan from idfc bank for 7lakh and did foreclosure of loan and requested for same, meanwhile after calculating the amount i requested loan from axis bank to get the dd and give same to idfc bank. However i have given the dd for 657000/- and still idfc bank said i have to pay 53000/- as foreclosure charges are 5%. It's been 2 months my emi is getting bounce as they are charging for entire amount, where as i. Have already submitted dd...
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M
Mohammed MS Muzammil
from Mumbai, Maharashtra
Oct 30, 2019
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vaucher

Address: 51 2nd main road, Kaveri nagar kurubarahalli, Bangalore, Karnataka, 560079

Hi

I'm experiencing a pathetic service from instacred, i purchased a voucher for flipkart from instacred my amount got deducted from my idfc first loan account, even the emi has been created but haven't received the voucher yet. I have attached the screenshot for your reference.

Very lame service not at all satisfied, no proper customer support, no contact point. I'll never purchase anything from instacred again.br...
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K
Karamthulla Palagiri
from Bengaluru, Karnataka
Oct 30, 2019
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amount was sent to my a/c but it's not credited.

Address: Plot No 79, Residency Building, Residency Road Richmond Town Bengaluru - 560025, Bangalore, Karnataka, 112233

My name is palagiri karamthulla I had ordered 448/- of RS.Amount (True Desire Full body 3-in-1 Slim fit 3D 360 Degree protection Hybrid Bank Cover for Redmi Note 5Pro) in Amazon on 23rd oct 2019 and after 26th cot 2019 I returned this order due to personal reason. And on 26th 0ct 2019 amount is
Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number
#[protected]and told...
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G
Gaurang M. Kansara
from Mumbai, Maharashtra
Oct 30, 2019
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cashback on movie ticket booking

Address: Vadodara, Gujarat

Dear sir/madam,

I have an account in idfc first bank.
Details are as below:
1. Customer name: rutu kansara
2. Branch: vadodara, gujarat

My query is as below:

As explained by bank representative during account opening, i will get 250rs cashback every month on movie ticket booking from book my show application using idfc debit card.
I have booked movie ticket from book...
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D
douglas davis
from Tiruvalla, Kerala
Oct 24, 2019
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unwanted emi from idfc bank

Address: Thrissur, Drc, Thrissur, Kerala, 680701

I bought a product from flipkart through idfc emi. I cancelled that order and they refunded the amount to idfc. I sent all proofs to idfc bank of refund that i got from flipkart but till now they didn't respond to my emails and calls. I called every 5 days but they are saying we will do like that. They are deducting my emi from the account it has been 60+ days. No response from their side...
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Vikram Kulkarni s
from Mumbai, Maharashtra
Oct 24, 2019
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abusive language used by recovery team of personal loan

Address: Bangalore, Karnataka

I am Vikram kulkarni. I have a personal loan with your bank with Loan ac number 12271438. I have not paid my loan from 3 months, due to some family medical emergencies. I will make the payment shortly.

But your recovery agent uses abusive language which is really sad. His number is [protected]. I have the audio clippings also where he is abusing in kannada language. Please take care of this....
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