IDFC Bank Complaints & Reviews

I have taken a loan on a amazon voucher from idfc capital first bank and the account no is 25294676 but i dont get the amazon voucher from the bank and the emi of that loan will be continued so we gave a request to cancel the loan but he did not cancel it and every month the bank deduct the amount of emi so we are requesting again to cancel the loan and refund our emi amount if not then gave us the amazon voucher

I'm from chennai and got a tag from a dealer at the local toll plaza, i wanted paytm but he told idfc tags are good. He told me to download boss app and do the verification and gave me the tag. After verification in boss app still the idfc tag shows blacklisted. I contacted the dealer he keeps on telling that it is in process. I tried calling idfc bank customer care multiple times, still they gave no response. They never pick up any calls.
Vehicle no. Hr61d8730

We have applied for tds refund on idfc bank for long time.

Loan account number 12334363
Promunt online services private limited

2018-19 q2- rs.14.968/-
2018-19 q3- rs.6, 425/-
2018-19 q4- rs.5, 674/-

We have sent mails to all escalation matrix wit ticket ids,
36958061, 10668642, 34076436, 35426042, 36958061, 38079094.

We have sent hard copies twice to the address and it was delivered.
Attention - vishakha haldankar/apurva salvi

Idfc first bank ltd, a/3 9th floor ashar it park, wagle estate thane (West) 400604.

We have sent a soft copy of form 16 a as well. We are still waiting for refund

I have sufficient balance in the fast tag account. I have got the below message from the bank saying my fastag account has been black listed.

Tag 3XXX3160 for vehicle no. WDC2539036L018431 has been blacklisted/blocked. Call Helpline No: [protected]

Trying the helpline but no response even after holding for 30 minutes.

I got my Fastag from IDFC Bank, it was registered by the Maruti Nexa Car Dealer, Akshardham, Delhi
I recharged my Fastag with Rs. 500 and current balance showing as Rs. 600. When I used it first time on Eastern Peripheral Expressway, it showed me as Blacklisted and it can not be used.

I tried to contact Customer Care but nobody respond.
Not Happy with the service of IDFC Bank.

Thanks
Manish Aggarwal

Dear sir/madam,
I have regularised my emi and from last 3 to 4 months i am paying my emi
Within that particular month, i have not been on job from last 8 months but i’m doing some free lancing work which is helping me to adjust my emis and fees of my child,
I told bank people that the extra charges what they have applied i will clear that slowly but emi i have brought on track this months emi also i said i am paying as i get my payments of consultancy but the bank people are calling and giving me ultimatums

I have running a personal loan with idfc bank and my loan no is 9980838 due to some fund issue i unable to pay my emi in december 19 collection agent mr. Jitender (Mobile no - [protected], [protected]) calls me for pending emi pay now i had told him i will pay emi by 20th december. Colletions agent said to me please pay some part payment as like 3000/- rs and reaming balance pay after some days i will submit 3000 rs now. Now collection agent not receiving my calls and he does not submit 3000 rs in my loan account. Till date i calls him but he can't response my call. Please take an action against him. Otherwise i can't pay emi.

I have been in conversation with you since 5th january 2020 and have spoken to your call centres as the emis were not debited on 2nd january 2020 eventhough i had sufficient balance in my account to pay off the emis. I have shared the bank statement for the same. But due to your system gliche the emis were not debited. I have paid the emis on all the 3 loan accounts online through your payment portal yesterday ie.16/01/2020. As discussed earlier, kindly remove the bouncing charges from all my 3 accounts and provide noc for the consumer loan accounts. I do not want my cibil score to be hampered.
Loan account numbers are 23349168, 23315301 and 18436031.

I have ordered product from two site tatacliq and Flipkart after order I have cancelled the order and received mail from both site amount is refunded to idfc easy buy card . Also I have called idfc customer care and provide request for cancel the loan still my loan is not cancel and amount is not credited to my idfc emi card . I called customer care they are not helping at all
My registered mobile number is [protected]

Loan refund I have bymistake ordered one watch but I cancelled it and company did refund long back on 6th Jan 2020.

But I don't get the refund in my instacred emi card.

Pls do it now as it has been refunded long back by the company to my emi card. Pls cal me and do it fast.

Service should be fast.

And it should get auto credited. I don't have to write this complaint

Dear respected department, my name is gurinder singh residents of zirakpur distt mohali. My home loan accounts is 13483468 & 14299080 is on going with idfc bank. I want to close my loans. So i request in idfc first bank for foreclosure. I received foreclosure letters on 3 jan 2020. But in these letters very unnecessary foreclosure charges added by idfc first bank. I receive same letters in october 2018 in these letters no any foreclosure charges was added. I may request you to please resolve my issue.

I was out of home between 7-13 january. My car was in parking and keys were locked in my home. Still i was charged wrongly for crossing manesar toll 3 times in the midnight of 9-10 january. 9 jan at 21:08, 10th jan at 00:17 and 02:57 hrs. I’m charged 195 wrongly from my account. This is complete fraud system. Car no. Dl8cal7683. Vishal thukral [protected].

I am a registered customer of idfc. I received a message regarding debit of amount of rs. 90/- on 05.01.2020 at 12.25 pm at dahar toll plaza, panipat, haryana whereas i did not move of my vehicle from that toll plaza. I was at panchkula, haryana at that time. So an amount of rs. 90/- has been debited fraudly from me. Kindly sort out the problem and please credit rs. 90/- in my account after due verification. My phone number is [protected]

Hi,
I am anish madhukar tijore, who had taken two wheeler loan from capital first (Now idfc bank), loan account no[protected]. I had taken the loan on early term and my monthly emi was rs.6402/=. When my 4 emi's were pending, i opted for forecloser and inquired with the collection executive whether i can foreclose my loan by paying rs.20, 000/= one handedly. Avinsh, the executive then called up his agency and had a word with gauri, who confirmed that the loan can be foreclosed by paying rs.20, 000/=. Then avinash also confirmed and passed on the massage of forecloser receipt, which was sent by gauri to him, and then only i handed avinash rs.20, 000/= with the confirmation that within 21-30 days i will receive my noc. This all happened on 24th of september 2019.
Then after 15-20 days i started getting calls from idfc bank collection agency named, keynote management and consulting, kurla (E), kamgar nagar, and many other call centers of idfc bank (15-20 calls per day) regarding payment of my loan emi of one month + interest, which they said was pending. I, every time told them about forecloser of my loan and the receipt i got but no one listened to me and the calls did not stop further for nearly 20-25 days.
Then i called up the executive avinash and told him the whole story and requested him to look into the matter. He suggested me to go to idfc bank head office located at andheri and enquire there about my loan status. I went to head office and met nimit thakkar, collection manager, idfc bank, and narrated my problem to him. But i was surprised to hear, that loan can not be foreclosed by the collection agency, by him. Even nimit told me that the amount which i paid was adjusted towards my future emi's and rs.8, 172/= was still pending against my loan account. I tried to convince him by showing the receipt but he didn't agree and further told me to pay the remaining amount to get my loan account closed and to get noc.
Both the collection executives are ready to vouch for me as they both know that the loan has to be foreclosed as per the commitment of gauri, the collection agency person.
Me and my family has gone through a lot these days (Mental pressure, torture, harassment by telecallers, rejection of loan applications because of this, visits of collection executives at my place etc) and for this i deserve compensation of rs.10, 00, 000/= from idfc bank (As false commitment from their agency and its bank's moral responsibility) so that no other middle class people will suffer for their false commitment.
I am attaching the receipt of forecloser and call records of avinash, karande and me for your kind consideration.
My contact no is [protected] and mail address is [protected]@yahoo.com
Kindly revert back.

Team

I am holding a fasttag with idfc and currently it is in deactivate state as i have not recharged it from 1 months. I get in touch with customer care for activation of same. I am trying to call customer care from last 1 month but no one is picking up my call.

1. Request to please activate my fast tag.

Rc no. Up16gt4203
Mobile no. [protected]

I took a voucher in Flipkart associated with Instacred IDFC Capital First bank. Every month emi of Rupees 2364 is getting deducted from my loan account number 23982397. My emi of four months is already been deducted from this loan account number. I've complained many times but my loan is still not cancel and also I am not getting any voucher from Flipkart. So I want to cancel this loan from this loan account number and refund me the money back

My name is laxman I am having loan account number 25409559.i have requested for the cancellation of this loan on October 22 2019 however it is not cancelled and from my account 1 EMI amount for deducted and cheque got bounced.
I request you to kindly cancel the loan on priority basis.
My number [protected].

The loan amount is RS. 18000 and EMI monthly amount is RS. 6000. From 3 EMI 1EMI is already
Debited from my account .I have spoken to customer care and they have given me complaint number 38608743 request u to kindly resolve the matter asap as I am getting notice from for non payment of amount.

We had registered for fastag with idfc first bank (Wheelseye app) agent at surathkal toll mangalore for our company vehicle tata ace. As per toll authority idfc first bank is blacklisted & this fastag cannot be used.
We tried to contact idfc toll free number [protected] and sent mail to [protected]@idfcfirstbank.com but both are not responding. We cant opt for other app without cancellation of this app.

Vehicle reg no: ka19 ac 4568
Bar code : [protected]
Mail id: [protected]@techser.com

On date 26.09.2019 on 01:49:33 at khalapur toll plaza toll amount of rs 173 paid twice by cash (Transaction number -[protected]) and through fastag (Transaction number - [protected]-540005).
So kindly requested to resolve my double payment issue for one transaction and reverse my money in my fastag account.
I am attaching toll receipt copy and fastag statement account.

I have requested for a pre closure letter on 21st dec2019, and still i didn't receive it. I have been following up with service desk everyday starting from 21st onwards. I am not getting any proper response at all. What a pathetic service. They say 24 hours to process the request. Now its almost one week over. What kind of lazy people they got for this job.