IDFC Bank — Wrong information to credit Bureaus

Address:

Visakhapatnam

Details:
Name: P Roop Sai Varma
Personal Loan Id: 34403436
Flipkart Pay Later sponsored by IDFC First Bank
Amount: 508/-
Actual Payment date: 9th Dec, 2020
Updated Payment date in CIBIL Report: Oct, 2021

I am a Holder of Flipkart pay Later A/c sponsored by IDFC First Bank with Personal Loan A/c no. 34403436. I have made a purchase using the credit facility in Dec' 2020 and made the payment by Due date. Recently when i viewed my credit report i noticed that an amount of Rs. 508/- has been shown as default . So, i raised a dispute in consumer complaints forum with grievance number 3026385 dt. 13th Oct, 2021 for correction in records. The payment has been Acknowledged by the Bank and they updated the records closing the overdue amount of Rs. 508/- However they entered the payment date as Oct, 2021 instead of the actual payment date 9th Dec, 2021 as a result it is showing a default for a period of 4 months seriously impacting my credit score.

In this regard, i would like to bring to your notice that the
Actual payment date; 9th Dec, 2020
Updated payment date as per CIBIL Reports: Oct, 2021

So, i request you to settle the dispute at the earliest... or else i shall exercise my right to approach Banking Ombudsman to get my Issue Resolved.