[Resolved]  IDFC First Bank — i did not took any loan but it is affecting my cibil score

Dear sir/madam,

I am mr. Rajendra kumar mallick. Sir i did not took any loan from idfc first bank.
But in my cibil credit report the below a/c is showing. It is affecting my cibil score. I am suffering to do other bank activities due to my cibil score.
Kindly remove the a/c as soon as possible.

The a/c details :-

Name of the bank :- idfc first bank
Loan a/c no:[protected]
A/c type :- personal loan
Loan amount :- 60, 000/-

I did not took any loan from the bank.

The report of the cibil score is attached below.

Please feel free to contact me, if there will need any information

Do the needful as soon as possible.

Rajendra kumar mallick

M, no:- [protected]
[protected]
Mail id:- rajendra. [protected]@gmail.com
[protected]@gmail.com
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Aug 6, 2021
Complaint marked as Resolved 
IDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 03, 2020
IDFC Bank Customer Care's response
Dear Sir,
We wish to inform you that Flipkart has partnered with IDFC FIRST Bank to provide you a Pay Later facility. You may have recently signed up for Flipkart Pay Later facility on the Flipkart’s Mobile App or website. Confirmation of that is provided in the last step of the sign-up journey, where Flipkart’s association with IDFC FIRST Bank is listed in the form of ‘Powered by IDFC FIRST Bank’. You can de-activate the Flipkart ‘Buy Now Pay Later’ account and the shopping line associated with it by visiting the Flipkart website or the app. To proceed with this, you are requested to kindly settle your balance by clicking on ‘Pay Now’ on the Flipkart Pay Later dashboard, and use any of the payment options available. The Pay Later account needs to have a zero outstanding balance, both billed and unbilled. Once this is done, the account can be deactivated by contacting Flipkart Help Centre : https://www.flipkart.com/helpcentre . Following this, the loan will be cancelled by the Bank.
Team IDFC FIRST Bank
 
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