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IDFC Bank Complaints & Reviews

1.8
Updated: May 19, 2026
Complaints 1235
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421
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IDFC Bank reviews & complaints page 45

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B
Bilas7908
Sep 27, 2020
Resolved
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Address: I don't know

I have not receive any but 1000 lone amount show in my credit report
Dec 11, 2020
Complaint marked as Resolved 
Mera problem solve nahi hua hai
IDFC Bank customer support has been notified about the posted complaint.
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    abhilash6069
    Sep 25, 2020
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    I have applied for as per rbi announced moratorium
    And after 6 months i have to pay next emi amount of 1644
    But after i get the bank statement it's showing 2137 is debited from my account. From idfc. And i called the idfc customer care i describe the problem, they said that the amount was refund in 7 working days. But till the amount is not refunded please check and help me sir
    Idfc bank details are there 👇
    A/c no:30469561
    Consumer durable loan (Clei)
    Monthly emi :1, 644.00
    Contact number :[protected], [protected]
    IDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 28, 2020
    IDFC Bank Customer Care's response
    Dear Sir/ Madam,
    We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com. Our customer service team will get in touch with you at the earliest.
    Team IDFC FIRST Bank.
    Sep 28, 2020
    Updated by abhilash6069
    Why no refund the amount yours customer care representative are said refund the money with in 7 days
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      C
      Charan Sree
      Sep 18, 2020
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      I bought a sony television from bajaj electronics, madhapur, hyderabad through idfc first bank. I was persuaded and convinced about the cashback of rs 15, 000 by march 2020. To date, i have not received the cashback. Sfid no is [protected]. The disbursed date is 7th november 2019. To date, there is no proper response. I was asked to contact one of their representatives srikant with mobile no [protected]. Either there is no response or he doesn't take any calls. This is a bloody gimmick of fooling people in the name of cashback. He is giving a lame reason for cibil score and emi per month. I have cleared my initial payment without any delay and to date, my emi payments have been prompt. Such companies should be taken to task and appropriate action should be initiated. There should be awareness to not take loans from idfc in future for their false promises and unprofessionalism.
      IDFC Bank customer support has been notified about the posted complaint.
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        D
        Dinesh K vaishnav
        Sep 17, 2020
        Resolved
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        Resolved

        Address: 705 luv kush marg, Sodala , Jaipur 302019

        Me dinesh k vaishnav took a loan from idfc bank on oct 2019, to purchase laptop from reliance digital store vaishali nagar jaipur. Sale executive mr. Salaman from reliance said to me if we will took finance facility from idfc bank, we will get cash back of an emi (5848.0) after paying 3 regular emi's. Same we ask to idfc bank executive mr. Nemichand. Even after paying 4 regular emis, we didint got any cash back and when i am trying to contacts, there is no response from idfc bank, as well not from reliance digital also.
        Loan no.26077813
        I have all the recordings of conversation with these executives.
        Plz resolve it.
        Aug 8, 2021
        Complaint marked as Resolved 
        IDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 19, 2020
        IDFC Bank Customer Care's response
        Dear Sir/ Madam,
        We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com. Our customer service team will get in touch with you at the earliest.
        Team IDFC FIRST Bank.
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          H
          HoneyVB
          Sep 12, 2020
          Resolved
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          Resolved

          Address: Airoli, Navi Mumbai

          I had made a purchase on Flipkart using my IDFC debit card. But due to stock unavailability the order was cancelled and a refund was initiated by Flipkart. Flipkart processed the refund successfully. However, IDFC hasn't credited the same refund to my account yet. It has been more than 11 days since the refund was settled by the merchant. I have since then shared the refund ID and all required details with the bank. I have spoken to 4 different people from the customer support team. I have escalated the matter to my capacity to the regional head office, however, nothing is done by the bank's end to settle the dispute. Looking for assistance.
          Sep 14, 2020
          Complaint marked as Resolved 
          Refund amount was credited to my account.
          IDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 14, 2020
          IDFC Bank Customer Care's response
          Dear Sir/ Madam,
          We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com. Our customer service team will get in touch with you at the earliest.
          Team IDFC FIRST Bank.
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            R
            Royao Inspiro
            Sep 12, 2020
            Resolved
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            Resolved

            Idfc bank has given loan to someone on my documents, and spoiled my credibility, 1 - from where did you get my voter id.?
            2 from where did you get my pan card?
            3 who has taken loan on my profile?

            4 from where did you get my contact no and email id, i have no relation with bank.?
            5- how you have updated my person details in cibil.?
            7 - how this kind of fraud activity idfc bank is doing?
            This is completely fraud 420 and criminal offence so we need expose them, because there are lot"s of people are suffering from this kind of fraud activity by the idfc bank.
            Regards,
            Ravi kumar
            [protected]
            +1 videos
            Aug 14, 2021
            Complaint marked as Resolved 
            IDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 14, 2020
            IDFC Bank Customer Care's response
            Dear Sir/ Madam,
            We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com. Our customer service team will get in touch with you at the earliest.
            Team IDFC FIRST Bank.
            Still There is no any response from IDFC FIRST BANK, Even Crime branch officer visited at my office and on 12th August 2020 and i have given them all the evidence.
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              G
              Gururaj Arkasali
              Sep 12, 2020
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              My easy buy card is temporary blocked, i have taken 2 loans and 1 from that loans is closed. Once my emi was bounced in aug month. But i paid that amount on then another day of my emi date. Raised a complaint but still no solutions. Loan amount is not that big my mobile no is [protected] please help me out why it is blocked.
              IDFC Bank customer support has been notified about the posted complaint.
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                A
                Akshay Jondhale
                Sep 12, 2020
                Resolved
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                Resolved

                Dear sir/madam,
                I haven't any account with idfc then after i am checking my cibil in paisabazar account there 2 loan with you are displayed. One is 60000, is already completed and one is 5000 is pending. Both are personal loans. I have not registered with you hence i have not came any email, phone regarding this.. I cannot complaint this with your website or your customer care because i not registered for your account. Please solve as soon as..
                Aug 6, 2021
                Complaint marked as Resolved 
                IDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Sep 14, 2020
                IDFC Bank Customer Care's response
                Dear Sir,
                We wish to inform you that Flipkart has partnered with IDFC FIRST Bank to provide you a Pay Later facility. You may have recently signed up for Flipkart Pay Later facility on the Flipkart’s Mobile App or website. Confirmation of that is provided in the last step of the sign-up journey, where Flipkart’s association with IDFC FIRST Bank is listed in the form of ‘Powered by IDFC FIRST Bank’. You can de-activate the Flipkart ‘Buy Now Pay Later’ account and the shopping line associated with it by visiting the Flipkart website or the app. To proceed with this, you are requested to kindly settle your balance by clicking on ‘Pay Now’ on the Flipkart Pay Later dashboard, and use any of the payment options available. The Pay Later account needs to have a zero outstanding balance, both billed and unbilled. Once this is done, the account can be deactivated by contacting Flipkart Help Centre : https://www.flipkart.com/helpcentre . Following this, the loan will be cancelled by the Bank.
                Team IDFC FIRST Bank
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                  S
                  syed yakhoob uddin hussain
                  Sep 11, 2020
                  Resolved
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                  Resolved

                  Address: 18-8-214/1 riyasth nager pin code 500059Hyderabad telangana
                  Website: [email protected]

                  Sir
                  I am perches products with idfc finance emi base but product are not good i am return three products in flip card.
                  Filp card also return amount to sent your bank
                  The product amount return id no's is[protected] product name cheston chwm-200a inveter welding machine second product id no is
                  [protected] name td-12.12 pcs
                  M6-m12 metric thread tap & dieas third product id no's. Cr2008150533573651083808 name is samsung 23 litre microwave oven
                  Please checkup and sent me answer to mail & call me.. This month i will pay amount not using product please solve my problem
                  Aug 5, 2021
                  Complaint marked as Resolved 
                  IDFC Bank customer support has been notified about the posted complaint.
                  Dear Sir,
                  We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com with your concern. Our team will get in touch with you at the earliest
                  Team IDFC FIRST Bank.
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                    S
                    Sujeetengineer
                    Sep 8, 2020
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                    My loan account no. 14107639

                    It's almost 2.5+ yrs now but till the date i've not received vehicle paper
                    (The papers i got are the duplicates, registered on someone else's name) paid all the emis on time, did continuous follow up also but no result, the shop from where i bought the motor is closed now.

                    Therefore request you to help me in this

                    Thanks & regards,
                    Sujeet tiwari
                    IDFC Bank customer support has been notified about the posted complaint.
                    Sep 09, 2020
                    Updated by Sujeetengineer
                    Please update me asap
                    Sep 10, 2020
                    Updated by Sujeetengineer
                    Waiting...
                    Sep 21, 2020
                    Updated by Sujeetengineer
                    Against which documents you have processed my loan ? pls send me soft copy for the same
                    Oct 05, 2020
                    Updated by Sujeetengineer
                    Sent all the documents to Monika Joshi but no revert from her side ????
                    Oct 05, 2020
                    Updated by Sujeetengineer
                    Now I want my refund as you guys are not doing anything in this
                    Oct 11, 2020
                    Updated by Sujeetengineer
                    Still my problem not resolved very poor service
                    Oct 14, 2020
                    Updated by Sujeetengineer
                    Still my problem not resolved very poor service
                    Oct 19, 2020
                    Updated by Sujeetengineer
                    Please refund if you can't provide solution it's almost 3 years now
                    Oct 26, 2020
                    Updated by Sujeetengineer
                    Hello what's the update ?
                    Nov 24, 2020
                    Updated by Sujeetengineer
                    What's the update ?
                    Oct 13, 2022
                    Updated by Sujeetengineer
                    what's the status ?
                    Oct 13, 2022
                    Updated by Sujeetengineer
                    today m going to visit RBI branch
                    Dear Sir,
                    We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com. Our customer service team will get in touch with you at the earliest.
                    Team IDFC FIRST Bank.
                    Sujeetengineer's [Complaint's author] reply, Sep 10, 2020
                    Already replied but no response
                    Sujeetengineer's [Complaint's author] reply, Sep 12, 2020
                    What's the update ?
                    Sujeetengineer's [Complaint's author] reply, Sep 21, 2020
                    Against which documents you have processed my loan ? pls send me soft copy for the same
                    Sujeetengineer's [Complaint's author] reply, Oct 5, 2020
                    Sent all the documents to Monika Joshi but no revert from her side ????
                    Sujeetengineer's [Complaint's author] reply, Oct 14, 2020
                    Refund my money
                    Sujeetengineer's [Complaint's author] reply, Nov 24, 2020
                    Refund my money
                    Still my problem not resolved very poor service
                    Sujeetengineer's [Complaint's author] reply, Oct 14, 2020
                    Refund my money
                    Sujeetengineer's [Complaint's author] reply, Oct 19, 2020
                    Please refund if you can't provide solution
                    Sujeetengineer's [Complaint's author] reply, Oct 26, 2020
                    please provide paper else refund
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                      M
                      Mishr@_g
                      Sep 5, 2020
                      Resolved
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                      Resolved

                      Dear sir
                      I'm ashish kumar mishra my loan account number 24883238
                      The my concern is that my emi are hold during the covid pendmic but after that i'd pay all holded in one time emi but after that i'm informed that please don't hit any ecs in my account because our account balance are not sufficient but bank was heated ten times ecs so that why bank are charg
                      For these hited bounce change 5900
                      And this account are debited from my kotak mahindra bank account.
                      So i'm a job less person i can't afford earlier my next emi amount.
                      So please sir help me and i request you as soon as possible please get my refund from bank

                      Regards
                      Ashish kumar mishra.
                      Contact [protected]
                      Sep 6, 2020
                      Complaint marked as Resolved 
                      The company is not taken any action against this complen yet but when any updates from given company then I'll
                      IDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 07, 2020
                      IDFC Bank Customer Care's response
                      Dear Sir,
                      We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com with your concern. Our team will get in touch with you at the earliest
                      Team IDFC FIRST Bank.
                      Sep 07, 2020
                      Updated by Mishr@_g
                      My resisterd mail id is [protected]@gmail.com and my resisterd contact number is [protected] if in case this number is not reachable then alternative number is [protected].
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                        K
                        ks.arun
                        Sep 5, 2020
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                        My fasttag is listed as blacklisted. It was in active state when i last check-ed in february 2020. Please do the needful. I need to travel soon. I cannot recharge the account also. tagid: 34161fa820328ee8050f8680

                        No one is picking up at [protected]
                        IDFC Bank customer support has been notified about the posted complaint.
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                          A
                          AbhishekGupta.01
                          Sep 4, 2020
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                          Address: Jaipur, Rajasthan

                          Hello,
                          When i was checking my cibil report, it show that i have a personal from idfc bank, they santioned a loan of rs5000 dated 30june 2020 on my name. Neither i or on my behalf by using my pan card took this personal loan. I am totally unaware of this loan. I don't why it is showing in my cibil & hence it is activate from last 3 months so it is affecting my cibil also.
                          Please remove this loan from my pan card & please provide the compensation for this as it is affecting my cibil & continuously it is decreasing my cibil score.
                          So i request you to do the needful in this case. Take proper action on the bank, so it will not repeat in future. I
                          Am waiting for your positive reply.

                          Regards
                          Abhishek gupta
                          Mobile no.- [protected]
                          Pan card - cldpg7251f
                          Aadhar no.[protected]
                          IDFC Bank customer support has been notified about the posted complaint.
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                            N
                            najagtap
                            Sep 3, 2020
                            Resolved
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                            Resolved

                            Website: etoll.idfcbank.com

                            I have taken fast tag from idfc first bank from last two days my fast tag balance going down im trying to recharge but the transactions going to fail and im unable to recharge the fast tag. I am frequently calling to the IDFC FIRST Bank toll free number from last two day but no one receiving the calls.So is requested to do the needfull.
                            Aug 5, 2021
                            Complaint marked as Resolved 
                            IDFC Bank customer support has been notified about the posted complaint.
                            Dear Sir,
                            For Fastag related issues, you may write to us at [protected]@IDFCFIRSTBANK.COM or call us at[protected]. Our customer service team will be happy to assist you.
                            Team IDFC FIRST Bank.
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                              1
                              1578a
                              Sep 2, 2020
                              Resolved
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                              Resolved

                              Hi am arbaaz shaikh from mumbai thane my mobile num is [protected]
                              I have buyed a mobile on idfc first bank durable loan and get a easy buy card from idfc the card is active but i can't purchase through online in amazon and filpkart there is no option showing idfc bank name in payment page. And while trying to buy a voucher through instacred my mobile num is registered with instacred but this is my registered mobile in idfc i spoke to customer for a month but there is no use they said we can't know slove this issue send a mail with screenshots of what's the issue facing. Kindly anybody solve is and revert back thank you
                              Aug 9, 2021
                              Complaint marked as Resolved 
                              IDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 04, 2020
                              IDFC Bank Customer Care's response
                              Dear Sir,
                              For CASA, deposits, and other accounts you may reach us at[protected]. For Loan related concerns you may reach us at[protected]. Alternatively you may write to us at social.[protected]@idfcfirstbank.com along with your contact details, our customer service team will be happy to assist you.
                              Team IDFC FIRST Bank.
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                                Sounak Dutta
                                Aug 28, 2020
                                Resolved
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                                Resolved

                                I shri sounak dutta residing at ashabari housing complex, bb901, patuli, bp township, kolkata-700094, while pulling up my cibil report, i saw that there is an existing personal loan from idfc first bank in my name issued on 13/03/2020 vide acc no[protected]. I have neither got any kind of loan approved from idfc bank nor have i ever approached the banking institution for the same. The payment start & end date are reflected as 01/03/2020 & 01/05/2020 respectively which makes no sense. I need clarification as to why some loan is being shown reflecting in my cibil report whereas i have never taken any such loan, which is in fact impacting my cibil score.
                                Aug 6, 2021
                                Complaint marked as Resolved 
                                IDFC Bank customer support has been notified about the posted complaint.
                                Dear Sir/ Madam,
                                We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com. Our customer service team will get in touch with you at the earliest.
                                Team IDFC FIRST Bank.
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                                  S
                                  from Mumbai, Maharashtra
                                  Aug 18, 2020
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                                  Hi Team,
                                  My name is Mohandoss. I have purchased a mobile phone from Poorvika showroom in Nethaji road, Madurai-625001 with bill no. GSI/MADU/7903 on 30/9/2019. Poorvika showroom had IDFC bank as their mobile finance partner and they suggested it to us. So we took loan with loan account no. 25852562. We signed the necessary documents with Canara bank account but the IDFC representative in the showroom said the signature is having some problem and the portal is not opening and so asked us to pay the due online directly against the loan account. He asked us to pay online and the amount will not get detected from the Canara bank account. So, we paid the due every month sincerely online. But that guy had activated the automatic due deduction system from the Canara bank account. What happened is every month the Canara bank fined our account with return charges, meanwhile we were paying the dues online to our loan account. The total return charges Canara bank has levied is 15841 rs. Canara bank took that amount from our account for no fault of ours. This is a gross mistake from IDFC bank representative in the showroom. He didn't communicate with us about this thing in any way (no call or message). So, we need that money back as this is completely your fault. Waiting for quick reply.
                                  IDFC Bank customer support has been notified about the posted complaint.
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                                    Surya Vamshi Pradeep
                                    Aug 14, 2020
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                                    Address: Hyderabad

                                    I am really very much annoyed by the calls from the idfc regarding offering loans i am getting nearly 5 to 6 calls daily. I am really not interested in getting calls from your side please remove my contact number from your data and stop sending sms and making call to my number - [protected]
                                    IDFC Bank customer support has been notified about the posted complaint.
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                                      Asif Psh
                                      Aug 10, 2020
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                                      Address: IDFC Bank Limited

                                      I told idfc bank executives not to disturb me by always calling me with their loan offers. I warned them many times but these people irritated me very much. I am very offended with such a begger attitude that they carry.
                                      I am fed up with their calls.
                                      IDFC Bank customer support has been notified about the posted complaint.
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                                        Gaikwadps94
                                        Aug 10, 2020
                                        Resolved
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                                        Resolved

                                        I have idfc first bank fastag for my personal car and it is blacklisted now. The reason for blacklisting is i guess due to not maintaining minimum balance but as soon as i came to know i recharged that fastag. But even after top up of rs 2000 the fastag is still blacklisted and i don't know how to make it work. I keep travelling constantly please help.
                                        Aug 5, 2021
                                        Complaint marked as Resolved 
                                        IDFC Bank customer support has been notified about the posted complaint.
                                        Dear Sir,
                                        For Fastag related issues, you may write to us at [protected]@IDFCFIRSTBANK.COM or call us at[protected]. Our customer service team will be happy to assist you.
                                        Team IDFC FIRST Bank.
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