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IDP IELTS Complaints & Reviews

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Updated: May 3, 2024
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IDP IELTS reviews & complaints page 31

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J
jasrgu
from Panipat, Haryana
Dec 8, 2018
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Address: Chandigarh, Punjab, 160062
Website: www.idpindia.com

Dear all,
I had given my ielts exam from idp australia, and scored bands like listening-8, reading-8, speaking-7 and writing 6.5. And, i had again went for rechecking for my writing exam as it was not possible for me to get 6.5 in the writing as you can see my other results are quite promising.
Moreover, after searching the fraud and malpractices being done by idp in india, just to generate and collect money from normal citizens i realises that i should also protest in this regard as there is no transpiracy in the examination & checking system.
And, the worst part is that the indian government is in deep sleep and does not bother that a foreign body is conducting exams in india with such a shady records. I am soon going to launch a website to collect the data of all the individuals who feel that they are being cheated by idp for there wrong doings and then i will go for a legal action against idp australia.
Thank you & regards,
IDP IELTS customer support has been notified about the posted complaint.
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    Shivanand009
    from Haridwar, Uttarakhand
    Dec 7, 2018
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    Hi,
    I have appeared for idp ielts test for more than 10 times.in the last 1.5 months itself i have given 5 attempts. Out of which i was able to score 8 plus bands in reading and listening section. On 1 occasion i even scored 9 band in reading.in speaking i was able to score 8 plus bands everytime. Barring 1-2 times when i got 7.5 in speaking. However, strangely i am not getting above 6.5 in writing. I have applied for revaluation of my scores for 2 results for which i have paid close to 20k. I have also registered for test in mid of december. For each registration i have paid 13.5k. You can calculate how much money i have paid to you guys till now?

    How much more business you want from me? How much more money you want to loot from me?

    The 2 revaluation results are my last hope to achieve my dream.
    IDP IELTS customer support has been notified about the posted complaint.
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      Shivanand009
      from Haridwar, Uttarakhand
      Dec 7, 2018
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      Address: New Delhi, Delhi, 110027

      Hi,
      I have appeared for idp ielts more than 10 times, inthe last 1.5 months more than 5 times, applied for revaluation for 2 times, everytime i have paid 13k.

      I am able to score 8plus bands in listening and reading every time. 9 bands in reading on few occasions. 7.5 plus bands in soeaking on each occasion but not sure why idp is helding my marks for writing section. How much more business they want from me? How much more money they want to loot from me?
      Dec 7, 2018
      Complaint marked as Resolved 
      Not resolved, I have resubmitted my complaint in a professional way (kindly ignore this one)
      IDP IELTS customer support has been notified about the posted complaint.
      Dec 07, 2018
      Updated by Shivanand009
      Note: i am awaiting for the result if 2 revaluation request and have registered for 15 Dec exam. Only with the hope that some kind of miracle will happen and IDP people will be kind enough to give me 7 in writing, I am really fed up with so many attempts. This is my last hope to achieve my dream.
      I have applied for my IELTS Exams 3 times & applied for re-evaluation twice. Each time I scored less in Writing only
      Finally this time when I scored the desired score in writing, they have decreased my Speaking scores. I have also send them an email for the clarification on this & had multiple emails from appeal.[protected]@idp.com
      I have been giving this exam since 2 years and now I have so many concerns about it.
      1. One can get a degree in these 2 years
      2. Why every time this is happening with most of the people that when they score in one section; their scores in another section decreases?
      3. Speaking exam re-evaluation costs more than half of the IELTS exam and the evolution is done on the basis of recording only. How is that even justified!
      4. If this exam is really to test the English speaking skills of an individual, then why every time the candidate has to book for the whole exam and not just for one module in which he/she is lacking?

      I am not convinced by my result & the re-evaluation on it because if it is really so, then why can't they ask for the candidate to come again & appear for that speaking again when the candidate is already paying Rs.10, 500/- just for evaluation.

      Most interesting fact is that when you will get the scores in one module, for sure you will score less in any other so that you can spend more & more & for years just to get the desired score in this exam as this is mandatory to either applying for study visa or permanent residency.

      Completely disappointed with IDP now & looking forward to alternate so that at least people will spend on something productive than just wasting money on this.
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        A
        Anissha Chaudhari
        from Chennai, Tamil Nadu
        Dec 1, 2018
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        Address: Mumbai City, Maharashtra, 400026

        Hi,

        I have given my exam on the 27th of oct and was supposed to get my result declared on the 13th day (9th november) i got an email stating that my result is under investigation. I have a job opportunity in hand and i needed the score for submission to my employers. I haven't had any response from their hotline team nor the verification team. This kind of delay can cost a person their career etc. This experience is the most frustrating team. I do believe this is a money making gimmick so that people appear for another exam and they mint more money.

        My advise don't choose idp as their customer team is terrible and has absolutely no clue whats so ever on what is happening.

        Regards
        Anisha chaudhari
        IDP IELTS customer support has been notified about the posted complaint.
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          palaks64
          Nov 29, 2018
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          Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
          Website: IDP India

          I scheduled my exam for 10 november and was unable to appear because of passport not available at that time. Inspite of emailing calling and even going to the head office nobody guided properly with my situation as i requested to put my test on hold. It was technical issues with idp website and unavailability due to holiday season that my issue was addressed late. Now when i am requesting to allow me to pay the fees and reschedule my request is not adhere with invalid reason continuously being given to me.
          IDP IELTS customer support has been notified about the posted complaint.
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            P.k Channel
            from Thanesar, Haryana
            Nov 25, 2018
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            Address: Karnal, Haryana

            My speaking test was on 24/11/2018, all things were good but the voice of my examiner was not proper audible to me because of this issue i am not able to speak more questions rightly and also she stopped me at only 1 minute in case of my cue card speaking additionally my all over speaking was about 8 minutes so please i need help from idp ielts as anon as possible because this was my first and last chance for me. Therefore i request to idp ielts to conduct my speaking test again without any cost
            IDP IELTS customer support has been notified about the posted complaint.
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              K
              Kirti Sinha
              from Delhi, Delhi
              Nov 15, 2018
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              Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

              While booking a slot for general training on 15-12-18 for centre = noida, money has been deducted from my account doing hdfc bank netbanking transaction but no confirmation has been received from idp regarding the booking of the date on mail. Moreover the transaction showed as unsuccessful. However i havw received the message received that payment has been made to idp. Please help me what should i do, in this case
              Name of applicant : kirti
              Mail i'd : [protected]@yahoo.com
              Phone [protected]
              IDP IELTS customer support has been notified about the posted complaint.
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                Saishiva Reddy
                from Kottayam, Kerala
                Nov 5, 2018
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                Address: 50820u
                Website: Www.idp.org

                It is waste of time and money in selecting idp. We are trying to contact u. But no one is responding. I have seen such a neglence. Before registration u will send many mails like idp is this idp is that. Once we have registered then i no response. I have been trying to know about speaking slot when i am trying to book it is showing some error. No reeponse
                IDP IELTS customer support has been notified about the posted complaint.
                Today ielts exam held at Balsons paradise palace patiala on 3rd November 2018 but there is not sitting arrangements for parents that is very bad parents are sitting outside the palace on road this is ridiculous if the parents pay the huge amount of fee then they also right to sit in palace not on road
                My result was out on 2nd november but have not received my result hardcopy. Have continuosly mailed them..did not got any reply..having been trying all there numbers provided. This is really dispointing work from them. Someone's future is on line still they are not acting seriously.
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                  Manjitss
                  from Jalandhar, Punjab
                  Oct 23, 2018
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                  Address: Amritsar, Punjab, 143102
                  Website: Www.cosumercomplaints.in

                  My name is manjit singh and i am from amritsar.in month of august i gave a exam of ielts on 2nd august 2018 at jalandhar. I expect to get my result on 15 august but i received a mail from idp in which they mention that your result is under investigation i am shocked when i got this news. I also sent them a scanned written statement after 5 day of investigation mail.. Then i call idp and also sent many mails but only get same reply again and again. Now, i am waiting for result from last 2 months but still not received yet. Please understand my concern because i want to apply for canada. Kindly let me know when i will get my result.
                  Name manjit singh
                  Pp no n8755468
                  Mail id: singhmanjit. [protected]@gmail.com
                  Test date: 2nd august 2018
                  Test location: jalandhar punjab
                  IDP IELTS customer support has been notified about the posted complaint.
                  Sir, I'm Greeshma. I want my ielts score to report to respective universities. I have done the payment and the couriers everything went well. But the score reporting is not yet done with universities .i haven't get any acknowledgement regarding this. Please do let me know what's the status.
                  Thanking you.
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                    A
                    Amrik3011
                    from Ludhiana, Punjab
                    Oct 14, 2018
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                    Address: Sangrur, Punjab, 148024

                    My amount is deducted from my hdfc account but you have not verified it. Please help me in this regard. Cheque/ ref no. Is[protected] and payment is done to[protected]/ ebsidpeducationindia. Please help me in this regard as soon as possible. My 12650 is deducted as i was making payment through hdfc net banking. I want idp to refund my amount or book me a ilets slot. Please help me in this regard
                    IDP IELTS customer support has been notified about the posted complaint.
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                      Sonam Bubber
                      from Agra, Uttar Pradesh
                      Oct 10, 2018
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                      You guys are an absolute scam. Just to make money and repeated attempts, you make sure to reduce a candidates points in writing everytime by.5 which is very unlikely when the person scoring high in other sections. The eor process is a further big scam where there is no way for a a person to even know if the documents for sent or not. The no of complaints is very high against you guys but with celpip coming to india i just hope people move towards that and stop investing in such fake tests that you conduct and delay a persons process for pr. You guys are shameless.
                      IDP IELTS customer support has been notified about the posted complaint.
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                        H
                        from Mumbai, Maharashtra
                        Oct 9, 2018
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                        Hi team,

                        I have requested for my ielts exam cancellation on 30th september ‘17 via email for which i have not go the response until 6th oct. I have called to your helpline number also they were just giving assurances that i will get request for my query soon. Finally on 6th oct in the afternoon around 3pm i have got the revert from idp stating i need to submit my cancellation request form by today itself as it was the weekend i was traveling hence it was not possible for me to do the needful in half a day as soon as i reached home i have mailed again on 7th oct around 11pm stating if cancellation is not possible please consider my request for exam postpone from 10th nov 2018 to 17th nov 2018 for the same centre. They said as i have crossed the tat now i am not eligible for cancellation and postpone. Due to delay in response from idp side now i stuck as due some personal exigency i will not able to apprear for 10th november ‘18 exam and my money is wasted. Request you please consider my request as exception and grant me cancellation of the exam. My passport number is z4403396 and ticket number for cancellation request is [protected]. Experience of call centre and chat was so horrible. Cces were rude and not willing to help.

                        Looking forward for the prompt resolution.

                        Hema rathore
                        Test date :- 10/11/2018
                        Centre : jaipur
                        Passport # z4403396
                        Ticket number :- [protected]
                        IDP IELTS customer support has been notified about the posted complaint.
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                          Suwin Kumar
                          from Bengaluru, Karnataka
                          Oct 5, 2018
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                          I have booked IElTS exam through IDP and due to some personal reasons i have applied for cancelled exam, And they also approved for my refund, IDP customer care person tell to me that the amount will be credited with in 15th aug 2018 but till now my amount is not credited in my account.In below i have attached the proof also and then if i call for this problem they are not giving proper response .Kindly take this issues seriously and solve this problem

                          In this i can't upload my audio because it can support videos and photos, If you need i will send through email
                          IDP IELTS customer support has been notified about the posted complaint.
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                            Nishtha Ahuja
                            from Delhi, Delhi
                            Oct 5, 2018
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                            Address: New Delhi, Delhi
                            Website: www.ieltsidpindia.com

                            I was being said that i will be receiving a confirmation mail and a text message notification regarding the confirmation of my speaking slot as the speaking slot window was not available on the day i have booked the ielts test (6th october, 2018)

                            However, no such information was delivered to me (Neither on mail nor sms) when the same was uploaded on the portal. I was out of the city and was making sure to check mails and message alerts in every few minutes.

                            Moreover, i was not informed by any executive that the information has been uploaded on the portal, leave aside the email or sms. It was today (I. E 4th october 2018) when i just called by myself to reconfirm my speaking slot status i was informed that it was due today and i have missed the same.

                            This is clear case of miscommunication. I, therefore, request you to provide a redressal at the earliest.

                            Nishtha ahuja
                            [protected]
                            Nishtha. [protected]@gmail.com
                            IDP IELTS customer support has been notified about the posted complaint.
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                              HiteshNischal
                              from Delhi, Delhi
                              Oct 4, 2018
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                              Address: New Delhi, Delhi, 110015
                              Website: www.ieltsidpindia.com/?gclid=Cj0KCQjw9NbdBRCwARIsAPLsnFbOn4LVqskukGf20i4DDL3p3do7UHcg_1Ofo4zGUCCZbI5

                              Hi,

                              This is regarding the unfair marking on account of ielts idp, i have given a number of ielts exams in the past but haven't been able to reach the necessary score (L:8, r:7, w:7, s:7) required for immigration. As much as it indicates that i may not have been prepared enough for the exams, i am very confident that the results have been in no way congruent to the content i had written.

                              I believe that ielts is essentially running a business to get the candidates to re-enroll for their costly examination giving a false hope to the people planning to migrate. There is no reason ielts should ask for the personal information of the candidates including the purpose of exam and the country of migration.

                              This way, immigration could hold back the number of people applying for migration and ielts could make huge profits banking on the lack of confidence of people giving the examination leaving them with the only option of re-enrollment.

                              I can provide the details and the proof of discrepancies in the results as i have appeared 5 times for the exams already. Please help me look into this matter.
                              IDP IELTS customer support has been notified about the posted complaint.
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                                Gobindpreet
                                from Hoshiarpur, Punjab
                                Oct 3, 2018
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                                Address: Jalandhar, Punjab, 144002

                                3-4months back i applied my offer letter through idp jalandhar, punjab and after 20days they shown me a rejection email that i got rejected from this university which wasn't any official letter from the university, it was self made. To ensure that, i talked to the director of the university (Cbu, ns, ca) i have my friends there, they helped me, and the director said there's not a single application they got with my name. Idp wasted my crucial time. Because of them i couldn't go for september intake.
                                IDP IELTS customer support has been notified about the posted complaint.
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                                  Raju Noor
                                  from Chandigarh, Chandigarh
                                  Sep 18, 2018
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                                  Address: Muktsar, Punjab, 152026
                                  Website: [email protected]

                                  Sukhbir singh and sunil dutt both are fraud. They take from me 1.50000 rs
                                  Fr clear the paper via revolution bt now they are not in our contact. Sukhbir also take commission from sunil dutt. Sukhbir take all responsbulity of sunil. He came to my shop as a customer nd said to me he cleared his ielts via revolution from sunil in 2.50000
                                  Bt now sunil phn nmber is showing off
                                  Plzzzz help us sir
                                  Sunil phn nmber [protected]
                                  Sukhbir singh [protected]
                                  IDP IELTS customer support has been notified about the posted complaint.
                                  I wants to change my name on applicant form of idp registration . please you should change my name .
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                                    richasahni
                                    from Gurgaon, Haryana
                                    Sep 12, 2018
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                                    Address: Gurgaon, Haryana, 122002
                                    Website: www.ieltsidpindia.com

                                    I have given IELTS general training exam on 2nd June 2018. My result was expected on 15th June (after 13 days). On 15th June, I received an email stating that my result is under scrutiny and have been forwarded for further investigation.
                                    After 3 months - I received a letter stating that after following strict quality measures they have decided that my result cannot be declared and TRF form will not be given.
                                    How can they play with candidate's time and effort. Without providing any evidence how can IDP state that your result can't be declared. They should provide a proof stating what was went wrong and they are penalizing the candidate for the same.
                                    Details of registration:-
                                    Receipt no - I/05-19HR0000316,
                                    Receipt date - 04 May 2018
                                    Payment reference no[protected]I2170219
                                    Module - General Training
                                    Test city - Gurugram
                                    IDP IELTS customer support has been notified about the posted complaint.
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                                      Sohail Singh
                                      Sep 10, 2018
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                                      I have given ielts twice through academic once from india and once from australia and i have been living in australia for 3 years now and both time my score was overall 7 and 7 or 7.5 each but this time when i gave my ielts exam in general category from bhatinda i got overall 7.5 with 8 in listening 8 in speaking 7.5 in reading but 6.5 in writting. I dont understand how the paper was checked how can a person be fluent and speaking listening and reading but bad at writting? There is no logical reasoning for that and when i sent my paper for re - evaluation it came back with the same result. My whole future has come to a stand still because someone did not do the checking properly speaclly when the detailed result shows that only the conclusion was a little unclear everything else was fluent including vocabulary and spelling.
                                      IDP IELTS customer support has been notified about the posted complaint.
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                                        Nisha246810
                                        from Amloh, Punjab
                                        Sep 2, 2018
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                                        Address: Amritsar, Punjab

                                        Sir/ madam,

                                        I gave my ielts test on 18 august 2018 at hotel punnu international, amritsar. I know that enough complaints have been submitted to you against this venue and you know everything what happened that day. But the disgusting fact is that no action has been taken so far and you guys are silent despite of knowing everything. So there's no point of requesting you to take any action because you won't take any. Instead i am not going to retake this test atleast from idp. Poor service and poor staff!!
                                        IDP IELTS customer support has been notified about the posted complaint.
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