| Address: Hoshiarpur, Punjab, 144204 |
| Website: www.ieltsidpindia.com |
My name is Hemant Rajveer Singh from India. On date 18/August/2018, I appeared for LRW exam in General. My passport number is R0768224. The venue of the exam was Hotel Punnu International 7, court road, Amritsar.
My major concern of putting this email is about the quality of the exam coordinator and associates, especially regarding their way of conducting exam at such a poor venue. Facilities were disgusting in a manner of the lighting system, assistance and intimations provided during the exam.
During the exam,
Firstly, During the exam, there occurs an electricity fault more than 5 times. Because of which, there was a reshuffling of modules. The listening module which supposes to be done initially is conducted at the last.
Secondly, Because of no electricity, the hall was completely suffocating.
Thirdly, the exam which supposes to be finished in 2 hours 30 minutes, almost took more than 4 hours. Even, the exam coordinator was very rude to candidates.
Taking about Speaking venue, I was not convinced by the way speaking took place.
IELTS exam needs proper concentration and focus during all modules which I believe is IELTS coordinators responsibility to provide such quite environment. Meanwhile, I am writing this letter with very much regret that this exam was complete wastage of time and money.
I am not sure of either IDP Australia is aware of this situation or not. Please make a possible solution for this. I am also in favor of a refund and terminating this exam from my side. Please do the necessary.
IDP IELTS customer support has been notified about the posted complaint.
Finally this time when I scored the desired score in writing, they have decreased my Speaking scores. I have also send them an email for the clarification on this & had multiple emails from appeal.[protected]@idp.com
I have been giving this exam since 2 years and now I have so many concerns about it.
1. One can get a degree in these 2 years
2. Why every time this is happening with most of the people that when they score in one section; their scores in another section decreases?
3. Speaking exam re-evaluation costs more than half of the IELTS exam and the evolution is done on the basis of recording only. How is that even justified!
4. If this exam is really to test the English speaking skills of an individual, then why every time the candidate has to book for the whole exam and not just for one module in which he/she is lacking?
I am not convinced by my result & the re-evaluation on it because if it is really so, then why can't they ask for the candidate to come again & appear for that speaking again when the candidate is already paying Rs.10, 500/- just for evaluation.
Most interesting fact is that when you will get the scores in one module, for sure you will score less in any other so that you can spend more & more & for years just to get the desired score in this exam as this is mandatory to either applying for study visa or permanent residency.
Completely disappointed with IDP now & looking forward to alternate so that at least people will spend on something productive than just wasting money on this.