IDP IELTS Complaints & Reviews

I have booked a slot for computer delivered IELTS Academic test today i.e., 15 March 2023 for April 2, 2023. The payment was done through PhonePe via Razorpay. A fee of INR 15500 was deducted from my account, but I haven't received any confirmation over email or sms. I request for refund of 15500 back to my account. Attaching the details of the transaction.

Passport number: W2849072
Name: Syed Amaan Raza Rizvi

Hello respected sir / mam.
I am here to inform you that I have booked a ielts slot on 13th March 2023 for pen and paper based ielts test for 31st March 2023 the amount has been deducted from my account but the slot has not booked but the amount 15500 INR has been deducted from my account I have paid the amount through phone pe UPI and below are the transaction details .

my passport number: P1938732

Please, resolve my issue as soon as possible.

I am writing to express my disappointment and frustration with regard to my IELTS test booking. I booked a test slot for March 18th, 2023 at Vijayawada and made the payment for the same on March 11th, 2023. I have not received any confirmation mail or message from their side, which has caused me great concern and anxiety.

Despite making the payment, it was not reflected that my slot was confirmed. This has left me in a very precarious situation, as the exam is scheduled in just three days, and I have not received any communication from your end regarding my booking status.

I paid the fees it got deducted and then the page crashed. I received no confirmation. Payment details
UPI/DR/[protected]/IDP Educ/ICIC/idpeducati/86090

Hello respected sir / mam.
I am here to inform you that I have booked a ielts slot on 7th March 2023 on paper based ielts test for 25th March 2023 the amount has been deducted from my account but the slot has not booked but the amount 15500 INR has been deducted from my account . I have paid the amount through phone pe UPI and below are the transaction details .

my passport number: U6374913

Please, resolve my issue as soon as possible.

I had booked my exam on 15.02.2023 and I was expecting that I would get my speaking test venue on mail/SMS (what usually people expect and what usually happens) but I got the mail on 13.02.2023 3:0 pm that my test has been scheduled on 13.02.2023 2:40 pm. When I called the customer care, they say that you should have checked the portal because their mailing system was down. After paying 15000rs and booking the exam 15 days before, should I go to the portal everyday for checking the speaking test details? This wasn't mentioned anywhere in the acknowledgement mail. It's not student's fault that the idp is not competent enough to handle their systems. And for rescheduling the exam, they charge another 3000rs. Why would I pay 15000rs before and then pay 3000 more for no fault of my own. Please provide a solution for this @idpindia.

Name- HARISHANKAR JAYAKUMAR
Passport -S3411282
Email- [protected]@gmail.com

I paid the IELTS exam fees for the date 11th March 2023, but didn't received any confirmation mail, so what can I do and how can I get confirmation mail?

I had booked my exam on 15.02.2023 and I was expecting that I would get my speaking test venue on mail/SMS (what usually people expect and what usually happens) but I got the mail on 13.02.2023 3:0 pm that my test has been scheduled on 13.02.2023 2:40 pm. When I called the customer care, they say that you should have checked the portal because their mailing system was down. After paying 15000rs and booking the exam 15 days before, should I go to the portal everyday for checking the speaking test details? This wasn't mentioned anywhere in the acknowledgement mail. It's not student's fault that the idp is not competent enough to handle their systems. And for rescheduling the exam, they charge another 3000rs. Why would I pay 15000rs before and then pay 3000 more for no fault of my own. Please provide a solution for this @idpindia.

On 12 Feb 2023 I have booked for my ilets test which is going to be conducted on 25 feb 2023 payment is done but didn't received any email or sms so far
My email - [protected]@gmail.com
Passport no. S6045026

I booked IELTS pen and paper based exam on 11/2/23 for 11/3/23 but I didn’t get any mail regarding exam details though money deducted from my account.please refund my money as soon as possible.

I have paid the amount for the test on 25 of this month but i didn't get any confirmation mail regarding test please solve my quiery

I don't receive email after paid 15500

I fill exam but I don't receive email and message after 15500 payment

Respected sir/ma'am i made payment today (12.02.2023).money is deducted as you can see below but the slot is not booked and confirmation is not received, it said retry payment on paytm. As you can see below

Hello respected sir / ma'am. I am Naghera Jaydip(JAY2167561) i am here to inform you that today on i.e:12/02/2023 I booked a test slot for 18/02/2023 for Computer-Delivered based IELTS.the amount 15500 INR has been deducted from my account but the slot has not booked and i did not get any email or text message.I paid payment the amount through google pay UPI.Below are screenshots attached.my passport number:T7825404.Please, resolve my issue as soon as possible

I have booked for my IELTS general test yesterday i.e., Feb 11, 2023 for Feb 19, 2023 and my amount got deducts from my credit card, but I haven't received any confirmation over email or sms. I tried reaching out to toll free number, it says no test is booked for given passport number. I request for refund of 15, 650 back to my credit card. Attaching the details of the transaction.

Passport number: N6006280
Name: Gayathri Kodela

Details from Acknowledgement received post payment:

Invoice number: I/02-23TS0002306
Invoice date: 11 Feb 2023
payment reference no:[protected]C8473624

Thanks

I have registered my ielts exam date on 16th February but I can't receive any mail about confirmation or either registration i have paid my fees for exam amount deducted from my online account payment was successfully done but still I can't receive any mail and they said there is no registration seen on my passport id please help me out.. or return back my payment as soon as possible please

I have registered my ielts exam date on 16th yesterday i have paid my fees but still I don't receive any mail about confirmation or registration but payment was successfully done through online what should I do? Please help me out with this problem my passport id is w8459989

Hi,
Today I.e 5 february 2023 I tried to book my exam and payed for fees through debit card but after payment, message prompt saying payment is declined but money (Rs 15500) is debited from my account. I haven't received any email from idp regarding refunding or confirmation of slot. I booked there pen and paper based exam for 11 february 2023. The passport number is U7243938 and transaction number is[protected]. Please refund as soon as possible. I have to book as exam urgently as only 5 days are left for 11 february exam. This is not small amount to money so please refund it soon.

My name is shivkumar patel,

i gave my speaking test on[protected] in that the examiner without any instruction starts my test which i not expected as im giving my test first time according to instruction i don't expect that and due to which i lost my confidence and bit nervous. Therefore my whole speaking went bad i lost my rhythm . I want you to investigate and retake my speaking exam .
This is the format according to idp:-
https://ielts.Idp.Com/prepare/article-free-speaking-practice-questions#sample-ta...⇄

according to this examiner start the speaking module by saying " this is ielts speaking module part 1", "now, in this first part, i’d like to ask you some more questions about ...Transcript by idp..

But my examiner after checking my id without any instruction ask me question which i don't expected. And further on she start the section 2 without any instruction and also with the section 3 .

This is not acceptable please reply me fast that what i do next this is not the way exam is taken. If it is then don't mention the format like this if the examiner don't follow 😑. This is unacceptable.

I also mail the complaint to : ielts.[protected]@idp.Com but no reponse

hope you find solution
waiting for your reply.