IDP IELTS Customer Care
IDP Education India Pvt. Ltd.
Customer satisfaction rating: 2%
Submit a Complaint
169
COMPLAINTS

IDP IELTS Customer Care

IDP Education India Pvt. Ltd.

Address
61, 2nd Floor, Chimes Building,Sector 44
Gurgaon
Gurgaon District
Haryana
India - 122003

Customer Care Phone Numbers and Contacts

Phone:
Phone:
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548
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155

Additional info

Ludhiana

IDP Education India Pvt Ltd

SCO31, 2nd Floor,

Feroze Gandhi Market,

Bhai Bala Chowk,

Ludhiana 141001

Tel: +91 16 1441 1888


Mumbai

IDP Education India Pvt. Ltd.

Express Buliding, 1st Floor,

Churchgate, Opp.Churchgate,

Railway Station,

Mumbai 400020

Tel: +91 22 4411 8888


Ahmedabad

IDP Education India Pvt. Ltd.

1st Floor, Mahalay Complex,

Opp. Hotel President, Nr. Swastik Char Rasta,

Off. C. G. Road, Navrangpura,

Ahmedabad 380009

Gujarat

Tel: +91 79 4411 8888

New Delhi

IDP Education India Pvt. Ltd.

610-616, 6th Floor,

International Trade Tower,

Nehru Place,

New Delhi 110 019

Tel: +91 11 4411 8888


Coimbatore

IDP Education India Pvt. Ltd.

Srivari Gokul Towers,

3rd Floor, 108 Race Course,

Coimbatore - 641018

Tel: +91 42 2441 1888


Chandigarh

IDP Education India Pvt. Ltd.

SCO 147-148, 2nd Floor,

Sector 9-C, Madhya Marg, Chandigarh 160009

India

Tel: +91 17 2441 1888


Pune

IDP Education India Pvt. Ltd.

Eden Hall, 103 Ghokhale Road,

Shivaji Nagar,

Model Colony,

Pune 411016

Tel: +91 20 4411 8888


Kochi

IDP Education India Pvt. Ltd.

7th Floor, BAB Towers,

Opposite Kochi Shipyard,

Atlantis, MG Road,

Kochi 682015

Tel: 91 48 4441 1888


Chennai

IDP Education India Pvt. Ltd.

9B Rain Tree Place,

7 McNichols Road, Chetpet,

Chennai 600 031,

India

Tel: +91 44 4411 8888


Vadodara

IDP Education India Pvt. Ltd.

Trident Mall, 2nd Floor,

SF-28, SF-29, Racecourse,

Vadodara 390007,

Gujarat

Tel: +91 26 5232 4606 / +91 26 5232 4609


Hyderabad

IDP Education,

3rd Floor North Wing,

Challa Chambers, Kapadia Lane

Raj Bhavan Road, Somajiguda,

Hyderabad,

Andhra Pradesh 500 082

Tel: +91 40 4411 8888


Kolkata

IDP Education India Pvt. Ltd.

307 Third Floor,

Vardaan Building, 25A Camac Street,

Kolkata-700016

India

Tel: +91 33 4411 8888


Amritsar

IDP Education India Pvt. Ltd.

SCO- 28, First Floor,

Taneja Towers, D.S.C,

Ranjit Avenue, Block B,

Amritsar- 143001.

Tel: +91 18 3509 3888


Bangalore

IDP Education India Pvt. Ltd.

201, 2nd Floor,

The Presidency,

No.1, St. Mark's Road,

Bangalore 560001

India

Tel: +91 80 4411 8888


Jalandar

IDP Education India Pvt. Ltd.

SCO- 33, First Floor,

Multani Tower, Ladowali Road,

Jalandhar- 144001.

Tel: +91 18 1441 1888


Mumbai2

IDP Education India Pvt. Ltd.

Unit No 101, DLH Plaza,

Beeta Co-operative Housing Society,

Plot No. 54-A, S.V. Road , Andheri (West),

Mumbai - 400058

Tel: +91 22 4071 9000



View More Information...

Customer satisfaction rating
2%
Complaints
169
Pending
0
Resolved
4
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

IDP IELTS related photos (11)

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IDP IELTS Complaints & Reviews

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Idp Ielts — about the refund

 Suwin Kumar on Oct 5, 2018
I have booked IElTS exam through IDP and due to some personal reasons i have applied for cancelled exam, And they also approved for my refund, IDP customer care person tell to me that the amount will be credited with in 15th aug 2018 but till now my amount is not credited in my account.In below i have attached the proof also and then if i call for this problem they are not giving proper response .Kindly take this issues seriously and solve this problem

In this i can't upload my audio because it can support videos and photos, If you need i will send through email...
Complaint comments  Read comments Complaint category Education

Idp Ielts — miscommunication for speaking slot

 Nishtha Ahuja on Oct 5, 2018
I was being said that i will be receiving a confirmation mail and a text message notification regarding the confirmation of my speaking slot as the speaking slot window was not available on the day i have booked the ielts test (6th october, 2018)

However, no such information was delivered to me (Neither on mail nor sms) when the same was uploaded on the portal. I was out of the city and was making sure to check mails and message alerts in every few minutes.

Moreover, i was not informed by any executive that the information has been uploaded on the portal, leave aside...
Complaint comments  Read comments Complaint category Education

Idp Ielts — unfair marking

 HiteshNischal on Oct 4, 2018
Hi,

This is regarding the unfair marking on account of ielts idp, i have given a number of ielts exams in the past but haven't been able to reach the necessary score (L:8, r:7, w:7, s:7) required for immigration. As much as it indicates that i may not have been prepared enough for the exams, i am very confident that the results have been in no way congruent to the content i had written.

I believe that ielts is essentially running a business to get the candidates to re-enroll for their costly examination giving a false hope to the people planning to migrate. There...
Complaint comments  Read comments Complaint category Education

Idp Ielts — fake offer letter

 Gobindpreet on Oct 3, 2018
3-4months back i applied my offer letter through idp jalandhar, punjab and after 20days they shown me a rejection email that i got rejected from this university which wasn't any official letter from the university, it was self made. To ensure that, i talked to the director of the university (Cbu, ns, ca) i have my friends there, they helped me, and the director said there's not a single application they got with my name. Idp wasted my crucial time. Because of them i couldn't go for september intake....
Complaint comments  Read comments Complaint category Universities

Idp Ielts — against agents

 Raju Noor on Sep 18, 2018
Sukhbir singh and sunil dutt both are fraud. They take from me 1.50000 rs
Fr clear the paper via revolution bt now they are not in our contact. Sukhbir also take commission from sunil dutt. Sukhbir take all responsbulity of sunil. He came to my shop as a customer nd said to me he cleared his ielts via revolution from sunil in 2.50000
Bt now sunil phn nmber is showing off
Plzzzz help us sir
Sunil phn nmber [protected]
Sukhbir singh [protected]...
Complaint comments  Read comments [1]Complaint category Education

Idp Ielts — result withheld and not declared

 richasahni on Sep 12, 2018
I have given IELTS general training exam on 2nd June 2018. My result was expected on 15th June (after 13 days). On 15th June, I received an email stating that my result is under scrutiny and have been forwarded for further investigation.
After 3 months - I received a letter stating that after following strict quality measures they have decided that my result cannot be declared and TRF form will not be given.
How can they play with candidate's time and effort. Without providing any evidence how can IDP state that your result can't be declared. They should provide a proof stating what...
Complaint comments  Read comments Complaint category Education

Idp Ielts — my result

 Sohail Singh on Sep 10, 2018
I have given ielts twice through academic once from india and once from australia and i have been living in australia for 3 years now and both time my score was overall 7 and 7 or 7.5 each but this time when i gave my ielts exam in general category from bhatinda i got overall 7.5 with 8 in listening 8 in speaking 7.5 in reading but 6.5 in writting. I dont understand how the paper was checked how can a person be fluent and speaking listening and reading but bad at writting? There is no logical reasoning for that and when i sent my paper for re - evaluation it came back with the same result. My whole...
Complaint comments  Read comments Complaint category Education

Idp Ielts — regarding poor arrangements at exam venue.

 Nisha246810 on Sep 2, 2018
Sir/ madam,

I gave my ielts test on 18 august 2018 at hotel punnu international, amritsar. I know that enough complaints have been submitted to you against this venue and you know everything what happened that day. But the disgusting fact is that no action has been taken so far and you guys are silent despite of knowing everything. So there's no point of requesting you to take any action because you won't take any. Instead i am not going to retake this test atleast from idp. Poor service and poor staff!!...
Complaint comments  Read comments Complaint category Education

Idp Ielts — unethical behaviour and not satisfied service.

 Hemant Rajveersingh on Aug 31, 2018
My name is Hemant Rajveer Singh from India. On date 18/August/2018, I appeared for LRW exam in General. My passport number is R0768224. The venue of the exam was Hotel Punnu International 7, court road, Amritsar.

My major concern of putting this email is about the quality of the exam coordinator and associates, especially regarding their way of conducting exam at such a poor venue. Facilities were disgusting in a manner of the lighting system, assistance and intimations provided during the exam.

During the exam,
Firstly, During the exam, there occurs an electricity...
Complaint comments  Read comments Complaint category Education

Idp Ielts — worst arrangement of international english test organization

 Deep85 on Aug 19, 2018
Dear sir or madam

I am writing here to show my dissatisfaction with the arrangements made by idp for ielts test on 18th august, 18 in amritsar at punnu international hotel. It was so pathetic that nobody could concentrate on their test properly. Listening module is supposed to be conducted first which was not done due to technical errors in sound system then reading started first. Then they again tried to play listening which could not be played due to technical glitches n short circuit resulting into fire at backside of exam hall. Everyone was panic and in state of restlessness in...
Complaint comments  Read comments Complaint category Education

Idp Ielts — I am complaining for worst arrangements at venue.

 Preet_9390 on Aug 18, 2018
Dear sir/madam,

I am writing to make a complaint against arrangements at venue in amritsar. Ielts test conducted under idp by punnu international hotel provided the ever worst arrangements; a test which is supposed to finish in 3 hours, finished in 5 hours. And listening module which is supposed to be conducted at first was conducted last on 18th of august. Candidates got so exhausted that outcome was highly disappointed as could not concentrate fully. Ielts is all about concentration and that is what people could not do which resulted in wastage of valuable time and hard earned...
Complaint comments  Read comments Complaint category Other

Idp Ielts — I want to know how can i afford a useless persons in guiding the students

 Raj chotu on Aug 10, 2018
I'm Raj, I have gone to your idp in Vijayawada & there's a counselor Mr.balaram, he just wasted my 2 months time & he didn't even responded to my calls, he used say that I was following up by university didn't reply, "HOW COME A UNIVERSITY CAN'T REPLY FOR 2 MONTHS" & he's so such a useless fellow that didn't clearly mentioned that he can't guide me, on top of that he used give filthy excuses, very bad experience with your IDP......
Complaint comments  Read comments Complaint category Education

Idp Ielts — about exam instructions

 Raman_channay on Aug 9, 2018
The exam staff did not give me instructions o[censored]sing another sheet for writing task 2 and i ask a question about the sheet the question is that it is necessary to fill information in another sheet she did not give me answer and get away my row number 7 or seat no. 5 even after the exam she tell me it is necessary it's is ielts idp falt if the company did not check my answers sheet and it's case of my band score lose...
Complaint comments  Read comments Complaint category Education

Idp Ielts — when i have medical problem during the test, the manager tell me no one will help me and treat me so rude

 SuetShan on Jul 29, 2018
I am writing to complain my speaking test due to medical problems i was late to my speaking test. Before the exam has started i have already shown the inspector i have a medical problem and would need to take the medicine inside the exam hall, which they allow. However, now they refuse to admit that i have shown them and mentioned i have a medical problem and refuse to give me any help; also forcing me out of the exam hall. The inspector told me that i should have told them i would be late for the test but i was in the toilet so i couldn’t contact them and when i got back to the exam hall they...
Complaint comments  Read comments Complaint category Education

Idp Ielts — registered for my ielts test through idp and money got deducted without registration

 Neeti Thakur on Jul 29, 2018
I registered for my IELTS test through IDP and money got deducted without registration. I paid Rs12650. I have no acknowledgment of the payment whatsoever. The customer support call gets dropped out mid way without getting through the customer support executive. So, now I am supposed to track my payment without any confirmation. Also, I can't log into my account I created on the with my login creds. This seems like a big sham to me. Would really like a response asap....
Complaint comments  Read comments Complaint category Business & Finances

Idp Ielts — about unfairness

 Gurpreet khurmi on Jul 5, 2018
Hello sir, i m gurpreet khurmi from bathinda (Punjab). I was working in idp company as invigilator. I was working there from 6-7 months with honesty that every tds know. Daily i catch 5-6 cheating cases those who carry the device system and mobile phones that vivek sir knows very well. I used to check and having responsibilities of packing and then suddenly my duties were stopped and told to me that your mail came without informing me it was stopped so that's not fair and after that device was used in exam as to its extent and then only 2 people were loyal and they reach the centre on time and went...
Complaint comments  Read comments Complaint category Other

Idp Ielts — listening affected because of sound echo and non available head phones

 Huma Jafri on Jun 27, 2018
Hello,
Ielts is an english assessment exam for foreign trained people. It’s an expensive exam, also listening section is dependent on speakers too, while writing and speaking sections are subjective too. Last saturday on june 23rd, i noticed that speakers had echo and sound wasn’t proper and one of the applicants pointed out that problem too but he was told that sound would be better later on but it wasn’t.
This is going to affect listening results. I appeared at global village calgary test center.
Thanks
Huma jafri...
Complaint comments  Read comments Complaint category Education

Idp Ielts — results yet to be announced even after 3 months

 mohammedismail1988 on Jun 26, 2018
Hi,

I wrote my ielts on 24th march and my results were to be announced on 6th april, but i haven't recieved my results yet and every time i check with idp, they give me the same reason that my scores have come under scrutiny and it is under investigation. I understand this investigation is for their quality check but for more than 3 months is something painful and now they have stopped responding to my emails as well. I am looking for support here so that i can get my results soon. I have been patient enough for the past 3 months and have invested my money. Time and efforts for the...
Complaint comments  Read comments Complaint category Education

Idp Ielts — complaining about ielts writing marking procedure

 Hamed.gh on Jun 11, 2018
Dear sir/madam,

I am writing to express my deep dissatisfaction with marking procedure applied on ielts writing section. Please allow me to elaborate on my complaint thoroughly.

First of all, as an associate professor in english language teaching (Elt), i have been teaching english formally, both as university professor and ielts instructor, since 12 years ago. I have a phd in elt and a tesol cert iv. From australian qualification framework. I have also attended numerous workshops held by idp ielts in my country. You may kindly find the documents in the attached files.
Complaint comments  Read comments Complaint category Education

Idp Ielts — malpractice by idp staff

 Fragrance123456 on Jun 7, 2018
I did not know why, but the chinese airlines took me to somewhere else leaving me there when chinese custom checked my passport and the date was abnormal, then the staff misunderstood me, i thought it was the only reason, i hate the airlines, my exam result can not be submitted any more, so sad. The chinese airlines can be hard to follow, the workforce's average literacy can be middle school in that district, the passengers were only less than 10, who waited for many hours where we were delayed for a long time without any noticing, at the same time i was having a stomache, overlooking any details,...
Complaint comments  Read comments Complaint category Airlines

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