IFFCO Tokio General Insurance Complaints & Reviews

18093010 Policy number, my vehicle got hit by a raging bull which damaged my car. Surveyer rejected claim that he is unable to see the Bull hit impact and in his justifucation remark he has mentioned a different story that 2 bulls were fighting and hose bulls hit the car and it did not cause any damange hence claim rejected. I proposed Insurance company to reinvestigate and visit the incident site, also I proposed to get witness's statement but it was ignored by the company.

I have a car insurance with Iffco Tokio General Insurance. I have filled a insurance claim from Maruti Service Center but Iffco Tokio rejected the insurance claim. Again re-submitted the insurance claim but till date still claim is pending. Please support.
Policy no[protected], Claim ref. 1-23SSQFQH

I am having an insurance form Iffico Tokio – This is group insurance.

As a Non-Medical professional I am wring below complaint to IFFCO TOKYO Company

My Wife had a problem on 8th Dec, 2021 and become un conscious..
In hurry we approach to near hospital, at this Time in emergency She is unable to speak, and breathing.

So based on symptoms Doctor Start investigation and check ECG, or some test. It became series to overrule doubts if any.
Anyway based on Doctor experience doctor recommended some test and do treatments, As see feeling very week in even walking so doctor advised some Vitamins test also,
Now When claim raised to Insurance company IFFICO TOKIO deny to Few test and procedures.

Comment was this test is irrelevant to hospitalization cause.

I want to said this if these test is not relevant – why Insurance company advised it at Final billing, same time How they can JUDGE it is non relevant.
Before Final diagnosis of Illness – Doctor MAY did some symbolic test to Check the real problem. But once Final problem find it is IFFCO Tokyo style to Run Away from His responsibility.
It is not expectable at all.
My General reason is as below –
-1, To Judge actual problem some test need to conduct, How treatment doctor can predict actual problem without doing such test?
-2, If Your team is too smart – why not inform Treating doctor to which test Only?
-3, How you can Judge easily – Which is not relevant.
-4, What ever test cost you deduct- Infect nearly all test result came Negative. Means no body checked the reports.
-5, How you Can Grantee that it is not relevant with admission illness.

This Company Always running fort not to pay.

I am a regular customer of Iffco tokio swasth kavaxh health policy and so far I had never made a claim but still the Company is increasing the premium every year and the increased premium amounts to 4000 to 5000. I was assured that the premium will remain constant for five years..Please help me to fight against this fraud Company.

I bought a car in previous year so the Ownership has been changed now it is time to endorse the name of new owner I.e Amit Pandey on insurance policy # 12320928.
Not getting any help from insurance company.

Dear Team

I have purchased a Honda Activa on dated[protected], and at time the side mirror & the foot rest was not available at Showroom. & i have been told that the same will be provided later.

But still I have not received any of them. Every time I got the same reply that it not available & we are arranging.

Its log time has been passed but still the issue is as it is.

Please do the needful to resolve the issue.

My policy number 12205110 from IFFCO tokio commercial zero dep insurance I took it from Maruti insurance brokerage.
I have given car for claiming on 21st of October 2021.
Accident happened on 20th having multiple damages so I took photos also from the place where incedent happen.
Since in my last claim they dint approved multiple damages since I don't have spot photo.

So come to the this cliam so I was...

Dear sir,

I am mallanagouda p, working as a agent in iffco tokio gic since 2015, due to health issue I am unable to concentrate on insurance filed so request you to issue noc and remove my pan details in IRDA Portal Asap.

Thanks
MALLANA GOUDA P

Sir, my car (UP17K6913) claim number is 37K93731 is partially approved by Iffco tokio surveyor. In an Incident my car front mirror and side window got damaged. I am having this car from last 6 years and first time claiming for genuine damage. But when Iffco tokio surveyor inspected the car he told me that he can approve for side window dent only which is actually very less in value. you have to pay for front mirror for replacement to your car agency. I checked with my car agency their agent told me that you have taken insurance from policy bazar not from us we can't help you. your surveyor Mr Javed Ali is of the view that damage can be done either front or side so claim can be also given for one side only.
What is use of taking zero dep insurance from your company if customer struggle with genuine claim and when we actually required claim benefit from your company, your representative rude behavior doesn't give good experience to customer.
Kindly look into the seriousness of the matter and revert at the earliest.

My daughter & me were suffering from Corona & admitted in Le Crest Hosp on 29/10/2020. I had a valid Iffco Tokio Family Health Protector Policy # 52956608 Dtd 27/05/2020, a floater policy with Room rent waiver. All my bills & claim papers submitted on time, but disallowed ₹ 1, 58, 604. No justification was given by the officers, Customer care, Grievance cell and IRDA also did not revert on any action. Iffco Tokio was referring to a Govt circular by UP & Delhi Govt for limiting the treatment charges. Actually the Govt was directing restrictions on charging patients by Pvt hospitals but not meant for Ins Cos to disallow the actual bills. No officers were ready to review or relook at the claim. My mails & personal discussions with officers, customer care and grievance officer is in vain. Request you to take appropriate actions and direct for refund of the disallowed amount ₹ 1, 58, 604.

My Bajaj pulsar bike is theft and complaint a FIR in near police station. i collect all the main documents for the insurance money but company don't attend me properly and my case was closed. i have all the documents but they always give me the excuse that this document is missing and that document was missing. I spend my time and money also and visit in the CHANDIGRAH office but no one can help me.

What i can do. ?
please help me

Dear sir,

Reference to the subject i Mr ARUN s/o mounesh pattar, i have a posp code with iffco tokio, due to my personal work i am unable to concentrate on insurance industry so requesting you to remove my pancard no from posp data.

PAN NO:DRNPA8270B

Thanks
Arun

Sir my claim number is 1-1ZJD6LCT is not settled till now because your surveyor Mr Pradeep Sharma is of the view that the damaged part should be repaired rather than being replaced. Since the car is only 2years old and the damage is very big, repairing will not work and replacement is the only option but your surveyor is insisting on getting it repaired from the place which he suggests rather than replacement.
The person suggested by your surveyor is of the view that the car if repaired will again get damaged in a few days. If this big damage cannot be paid by your company then why are we taking insurance for. Repairing will damage the new car in near future, replacement is the only alternative but if your company is so reluctant towards passing a genuine claim then we will also have to take further action against your company.
Kindly look into the seriousness of the matter and revert a the earliest.
sunil kumar sharma
99 navdurga nagar near jhalamond chouraha
jodhpur
[protected]

I met with an accident on 18th June 21 with bike ( bike hit my car on backside left door & its frame ) so i dropped my car at Rana motors on 21st June for insurance claim & requested to repair by that week but i haven't got any response, I connected with rana motor staff & got surveyor ( I have IFFCO-Tokio insurance) number where on 28th June i got to know that my insurance claim application rejected by saying the damages was old ( i want to know how they said that the damage was too old where i can proof the damage was fresh & happened in mid of June)

Secondly the response was so poor from rana motor as well Iffco-Tokio, staff was on leave, senior team not picking up phone from Iffco-Tokio, i visited two times at rana motors but no one entertained me

Now it's more than 10 days but i haven't received any written communication for rejection/approval.

need to get my car repair asap

Sir
I have taken your policy through Maruti Insurance company and I am a customer of your insurance company since 2015. Recently my car was met with an accident.
I have submitted all relevant documents for claim settlement. Though I have submitted all documents on 25.4.2021 till date I have not received any information officially. Your insurance company suryer contacted me and informed orally that they're going to settle a certain amount, which is not agreeable to me. They are harassing me in settlement of claim. Till today I have not received any information officially.

Please look into it and resolve the issue other wise I have to approach Ombudsman.

Thanking you Sir
A Ravi Prasad

Corona rakshak policy no H0-442099
I PURCHASE THIS POLICY ONLINE. According to policy benefit table i have submitted all papers .but after submitting all essential documents company asked me to provide more documents frequently.
i have provided each documents timely.
after providing complete set of documents including papers which are not mentioned in policy paper or word .company didnt replied me.
i have given a LEGAL NOTICE TO COMPANY THROUGH LAWYER.
its a fraud it causes me a serious damage to my mental and physical health. i demand justice and all amount including intrest and expenses of lawyer.

Policy no. H0500062, CLAIM NO.[protected].
Dear sir
Kindly find query reply of Above given claim
As per employment query i am self employed
mail since 11th of march still claim in query
Is there any issue of process the claim,
Whenever i call to claim department always received a answer claim is under process
claim is under process since 1 month
Kindly Look into the matter and resolve

Hi
Policy no 11307842

Reg no: tn07cs 3794

I have got my insurance with office Tokio general insurance amount which I have got renewal for this year 8784 but suddenly within two days I have received mail to renewal 10047 I need the clarity on the same... I able to pay only 8784 only kindly confirm the same

My vehicle got damaged due to an accident (vehicle hit the divider, resulting tire got busted and their is impact on suspension apart from scratches on bumper and side panel also there is minor impact on back bumper since sudden stop of car). Now surveyor is saying there is no accident as you have not cliecked any piture and because you drove vehicle with puncher tire all these issues are coming. Not sure how mature surveyor is, how come tire / wheel alignment shifted to backsword driving puncher tire. I want some other surveyor to be assigned and relook into this issue.

I lodged complaint on call center as well but there is no response.

Please take appropriate action on this on priority.

-Ashish
Vehicle # HR 26 CH 2761
Mob # [protected]
Complaint # cm[protected]
Claim# 37180756

Dear Team,

My self Rajesh Kumar and my vehicle registration number HR20AQ0637.
I create a request from website to Iffco Tokio team on date 18.01.2021 for the purchase a new motor insurance policy.
I received a call from Iffco tokio team for the generate a policy and as per your team guidelines i paid the amount of 18679 Rs.via net banking and amount is debit from my account on date 18.01.2021.
Transaction remark is:BIL/ONL/[protected]/IFFCO-TOKIO20210118
but till date i have not recived any policy from iffco tokio
Please look this matter.
For this concern i have write a e-mail to [protected]@iffcotokio.co.in on date 20.01.2021