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IFFCO Tokio General Insurance Complaints & Reviews

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Last updated Apr 12, 2024
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IFFCO Tokio General Insurance
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IFFCO Tokio General Insurance Phone Numbers

Toll free
1 800 103 5499
34
21
Phone
+91 12 4428 5499
20
21

IFFCO Tokio General Insurance Website

IFFCO Tokio General Insurance Head Office Address

IFFCO Tower, Plot No. 3, Sector 29
Gurgaon
Gurgaon District
Haryana
India
122001

IFFCO Tokio General Insurance reviews & complaints page 3

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S
Sharmanyu
from Pune, Maharashtra
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Motor Insurance Policy Cancellation & Refund

Dear Madam/Sir,
I have wrote multiple email and phone calls to IFFCO TOKIO INSURANCE COMPANY to cancell my Renewal of Motor Policy which was with wrong details and validity and to refund my balance but they have not refunded nor replying me anything. I have also escalate the case to their grievance department but then too no reply or response in my case.

I feel there is no responsible person and no one wants to perform...
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B
Boopathypavithra
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Car insurance claim

Address:195, W TV Swamy Rd, R S Puram West, Coimbatore, Tamil Nadu 641002

I have my vehicle accident and I have left the vehicle at garriage for service and when the surveyor from iffko tokio looked the vehicle he told he can cover only one side and to cover other side need the CSR copy but while getting the policy they told CSR copy is not mandatory for claim. And after my claim done for one side I contacted the customer care and they told to check with the claims team for the same as they cannot do anything since...
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Sir my name is mukul anandi bought an ifco tokio zero depth insurance policy which policy number is me727113. My bike was crashed on 4 september 2020 and i claimed my insurance on 7 september 2020. I completed an online survey for my bike and they giving me only 3527 where my bike have damaged about cost of 15000 rupees after that they appointed me an offline survey on 15 sept they go to showroom for bike survey on 20 september 2020 on saturday...
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Address:IFFCO TOKIYO CHENNAI T NAGER BRANCH

Sir my vehicle no tn 10 x 8505 tvs sooty pep vehicle insurance premium paid in your link on 18.08.20 but payment time (Paid by g pay) first pay mend done at the time error is reflect so i paid second time that also payment clear but after that i see my accounts two pay mend done on same vehicle so please check the payment and refund my additional payment money vhhicle no tn 10 x 8505 scooty pep engine no 31449 chasies no 55891 pay ment made...
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M
Mohit Pundhir.!
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Mparivahan site update insurance

Address:Rana Motors Jnkpuri

Maruti insurance company iffco tokiyo show room not update mparivahan site kindly update insurance car number hr55ae7763 and policy number 12055415 kindly update insurance...
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I request many time to iffoco tokio company but they not solve the issue and all company no is fake on prospectus and policy for example [protected], [protected] all phone no does not exist. company not provide proper response of mail and toll free no mention on website. i talk to customer care they said u received call 24hrs and cut the call and when i ask about premium they not reply they said i dont say ur premium amount
u recived...
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S
Sudhir Wadgaonkar
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Receipt of less amount than the claim

Address:Pune

On january 03, 2020, i have gone through bi lateral hernia surgery, in pune
And received bill of 1, 28000. From the hospital, where as insurance company approved only 40, 000 and rejected the remaining amount saying that the caping for harnia surgery is 40, 000 for one surgery.in my case two surgeries were taken place bi lateral hernia.

Now i want to request that insurance company can pay me 80, 000 for these
Two...
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K
Kaustav Mani
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Not getting complete claim

Address:Gurgaon

Myself kaustav, i have a car insurance policy with policy no. Policy #:m9883053.
The surveyor is not giving the proper claim and is only willing to give partial claim. I spoke to his seniors also like mr manish, sanjeev, arun pandey (V. P.) and tried to explain them the issue, but no result. It's my worst experience till date with any auto insurance company. Patgetic service...
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N
NIRVAAN PLASTICS
from Delhi, Delhi
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fraud insurance

Address:New Delhi, Delhi, 110018

Dear sir/mam,

Good afternoon

I am gaurav sharma residing in tilak nagar new delhi and i had purchased a second hand tata safari and my car no is dl5cg 1962 from the owner named anita popli in september 2019.

And i have received car insurance, noc, rc and other documents from this lady named anita (Deepak s/o anita [protected]).

She gives me fake insurance policy with original stamp...
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Address:MIG-47, Nehru Enclave, Shamshabad Road, Agra, 282001

Further to response below, non-receipt of insurance policy of bajaj pulsar - 150 cc, registration no. And other details as below, forwarding all the necessary documents, premium payment confirmation, inspection approval, email confirmation as below :-

Name : - gopal srivastava
Mobile no.:[protected]
Two wheeler make :- bajaj pulsar 150 cc
Registration no.:- up80 - ck - 7854

1.) arn confirmation...
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Address:122018

Shaket lohan surveyor ([protected]) didn't approve my claim, he demanded money from me to approve extra claim. He has entire gang of his boss rajeev jha ([protected]) and grievance officer ([protected]). They are a group cheating customers and not approving genuine claims. They only do it where they get extra money. They didn't inform me of some 25% deduction on claim amount charged and told me only at the end stage when they took ncb amount...
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R
Ravi Sangra
from Mumbai, Maharashtra
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complaint against surpayer karamjit iffco tokio

Address:Aryaveer skoda rapid, 110053

Claim no 1-19h61xdn, surveyor deputed ihsla karamjeet singh, [protected] is not performing his duty even translate my accident into his own way. He told he cannot claim windshied due to both parts are not at same day. And how he can say that. It is requested kindly detail anotger suitable surpayer who understand customer problems and these types of executive will expolit company soon. Kindly look into the matter urgent for not facing inconvenience...
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K
from Nagpur, Maharashtra
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not received original policy document

Address:Watsal, Plot No 2 Vithhal Nagar 1 Near New era English school Nagpur 440034, Nagpur, Maharashtra, 440034

Dear sir,
I have done insurance of two wheeler regi no mh49 ba8426 owned by my son himanshu dhawale insurance policy no. M9815279 dated 29/08/2019 w. E. F. Dated 31/08/2019 to 30/08/2020.
It have passed period more than two months. But original document of renewed policy is not received. I already send a mail on dated 30/09/2019 but reply of same is also not received.
If company is not accompanying such matter with...
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V
vipin chopra
from Pune, Maharashtra
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insurance claim hro8k 7700

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I have a zero dep policy with iffco tokio policy number (M2893212).
I have registered a claim on[protected] with claim reference number 1-17rwvbb1 but till today neither my claim is approved nor any written response received from the insurer. Their team visited twice and asked for cctv footage i have shown them in society but they want cctv copy which society gives to police only....
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R
radhe sham gupta
from Mumbai, Maharashtra
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health

Address:152001

Dear sir/madam
My uhid no. Is itic 21002553 and policy no. Is h0102473, and fhpl claim tracking no is 2548137
Kindly remove the ir from my claim and settle it immidiately as i am a senior citizen of 65 years and i dnt want to complaint in irda or take any legal or police action against fhpl and iffco tokyo. So at once stop my exploitation and settle ny claim.
Regards,
Radhe sham gupta...
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R
Raj Kumar Saiani
from Delhi, Delhi
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policy rejected due to agent fraud

Address:S-118/A, School Block, ShakarPur, New Delhi, Delhi, 110092

She/He Done my policy he receive Cheque from me and deposit in his account. After the Three month i have received rejected policy letter. Due to Insufficiant Fund. ( He is doing fraud )
My Policy No. M-8314213 Invoice No. 1-14ZBJH5J

Agent Name- Bhawna Agent#09000201 Agent Mobile No. [protected]

i AM Rajkumar Saini and My Contact Detail are [protected] and [protected]. Pleae let me know now how can i get my...
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P
Puneet_sh
from Kolkata, West Bengal
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car insurance claimed to be zero dep

I have a car insurance from iffco tokio through tata. My hexa car after a minor collision during parking suffered damage to the bumper and headlight. The visible damage to the bumper was not much. The tata workshop informed that though the damage is not visible the internal damage to clamps and wiper water circulation is extensive. The claim was filled. The assessor of offico tokio initially denied the claim and after a talk gave a partial...
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R
Rishabh Mital
from Patiala, Punjab
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not clear my claim

Address:Gurugram, Bulandshahr, Uttar Pradesh, 203131

Claim no: 1-15h9o2m7

My car was accident on[protected], i registered claim on next day, from that day to till that time i followed at each and every step with surveyor and iffco tokio claim department but they refuse me or gave excuses we settled your claim with in this week or ending of this week.
Requested you please do something in this case, claim department not picking up my call, same as with surveyor....
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Address:Meerut, Uttar Pradesh, 250004

Hi,
I had renewed my 4 wheeler motor insurance from iffco tokio, policy no. M8213437 on my father's name : alok kumar on 4th june'19 as the 4-wheeler was registered on his name only, but my father passed away in april'19 for which the rc of my 4-wheeler had to be transferred on my name, that i have already done, now the insurance also need to be transferred on my name, the insurance agent took the photos of the 4-wheeler on around...
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A
Ashwani Malik5772
from Gurgaon, Haryana
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renewal of motor insurance; registration no : dl4caf6748

Hi,

I had renew my policy on 13/08/2019 and paid its premium amount Rs/- 16556.38 through on line payment (transaction reference id: 130129, , bank statement marked blue; refer attached files), but still not got any cover note or policy.

Details are as follows:

Owners name : Miss Vineeta Malik
Policy no : M2507278
Vehicle registration no.: DL4CAF6748
Phone no.: [protected]br...
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