Urgent Resolution Required – Pending Insurance Claim No. 38907512
Dear IFFCO Tokio Claims Team,
I am writing to express my serious concern regarding the unreasonable delay in processing my insurance claim bearing Claim No. 38907512, filed on 01/02/2026 for my vehicle TN12AF0784 following a fire accident.
It has been nearly five months since the incident and the claim registration. Despite submitting the required documents and completing all formalities requested, I have not received any meaningful update, communication, or resolution regarding the status of my claim. Repeated attempts to obtain information have not resulted in any satisfactory response.
This prolonged delay has caused me considerable financial hardship, inconvenience, and mental stress. Such inaction and lack of communication are unacceptable and amount to a deficiency in service.
I request that IFFCO Tokio immediately:
Provide a written update on the current status of Claim No. 38907512.
Explain the reasons for the extraordinary delay in processing my claim.
Expedite the assessment and settlement of my claim without any further delay.
If I do not receive a satisfactory response and resolution within 7 days from the date of this complaint, I will be compelled to escalate the matter to the appropriate regulatory and legal authorities, including the Insurance Ombudsman and the Insurance Regulatory and Development Authority of India (IRDAI), and pursue all remedies available to me under applicable consumer protection laws.
I sincerely hope this matter will be resolved promptly and amicably.
Claim No.: 38907512
Vehicle No.: TN12AF0784
Yours faithfully,
Kirubashankar. R
[protected]
[protected]@gmail.com
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