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IGT Gas Safety Device Complaints & Reviews

1
Updated: Jan 28, 2023
Complaints 16
Resolved
2
Unresolved
14
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IGT Gas Safety Device reviews & complaints(16)

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S
Seeni 2328
from Chennai, Tamil Nadu
Jan 28, 2023
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I purchased through amazon website now product is not working leak and on &off issuses
IGT Gas Safety Device customer support has been notified about the posted complaint.
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    M
    Manju82
    Oct 11, 2022
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    Address: Flat.No. 102, Sainath Enclave, Block F1, Gokul Plots, Kphb Phase 9, Opp. Suryam Model School

    Hi,
    Unable to lock after mounting device while replacing cylinder. Please help to resolve this issue. Thanks.
    IGT Gas Safety Device customer support has been notified about the posted complaint.
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      G
      Gurveer Brar
      Feb 16, 2022
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      Address: Sri karanpur rajasthan

      Igt regulator is not working plz solve it
      IGT Gas Safety Device customer support has been notified about the posted complaint.
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        S
        subhashtomar
        from Baraut, Uttar Pradesh
        Jan 24, 2022
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        Address: Baraut Baghpat

        Regulator not working properly gas meter not working
        IGT Gas Safety Device customer support has been notified about the posted complaint.
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          S
          subhashtomar
          from Baraut, Uttar Pradesh
          Jan 24, 2022
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          Address: Baraut , baghpat up 250621

          Igt gas regulator not work properly and gas meter not show
          IGT Gas Safety Device customer support has been notified about the posted complaint.
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            J
            jd23
            Jul 31, 2021
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            Denmark LG gas regulator
            sno:016240
            Bno: A08s/i7

            not working
            what can i do ?
            IGT Gas Safety Device customer support has been notified about the posted complaint.
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              J
              jd23
              Jul 31, 2021
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              Address: JOseph Deril K S , C 4 Amity landmark, Aluva kerala

              It's denmark lg gas regulator
              it is not working - type A126i-002
              sno:016240
              bno: A-08s/i7

              it is not work
              IGT Gas Safety Device customer support has been notified about the posted complaint.
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                N
                Narayan saha roy
                Jul 31, 2021
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                Address: Raiganj pin.733134

                Regulator leak problem.
                +1 photos
                IGT Gas Safety Device customer support has been notified about the posted complaint.
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                  D
                  Deeksha Rai Batham
                  from Delhi, Delhi
                  Jan 8, 2021
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                  I need refund of this damaged product.
                  IGT company has not responded on my previous complaint.
                  Docket number-2469212, as per given by Department of Consumer affairs.
                  Please respond.
                  IGT Gas Safety Device customer support has been notified about the posted complaint.
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                    D
                    Deeksha Rai Batham
                    from Delhi, Delhi
                    Dec 26, 2020
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                    Address: 842 raja gali, MHOW (M.P)

                    Docket number which has been given by Department of Consumer Affairs is 2469212.
                    Oder number[protected]
                    Oder date- 02-Sep-2020
                    Delivered- 11-Sep-2020.
                    Amount- Rs 2399
                    IGT team has not responded on my complaint regarding Technical issue.
                    I need refund of this Damaged Product as soon as possible.
                    This product has been ordered on AMAZON.
                    +1 videos
                    IGT Gas Safety Device customer support has been notified about the posted complaint.
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                      U
                      uzu Lone
                      from Powai, Maharashtra
                      Dec 6, 2020
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                      I purchased regulator on december 8, 2018. After using it few days ago i found the on/off switch is not working.
                      So kindly replace it in order to avoid any untoward incident.
                      With regards
                      Tariq ahmad
                      Zaloora sopore
                      District: Baramulla
                      State: Jammu Kashmir
                      Pin: 193201
                      IGT Gas Safety Device customer support has been notified about the posted complaint.
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                        G
                        Golu82
                        Oct 3, 2020
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                        Address: Jittu gacchi near shyam baba mandir, Post-lal bagh Darbhanga

                        My regulator doesn't work properly and I am unable to connect any of the IGT team or help center kindly help me
                        +1 photos
                        IGT Gas Safety Device customer support has been notified about the posted complaint.
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                          P
                          Pratik Navya
                          from Gurgaon, Haryana
                          Jul 28, 2018
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                          Address: Ghaziabad, Uttar Pradesh, 201007

                          Hello,

                          I place the order igt regulator from snapdeal on 22nd dec 2016 but not working. From yesterday, iam suffering lots of issue from this

                          Invoice no-s59c71/16-17/952
                          Warranty-5 year

                          Igt regulator

                          I need to return or repair this regulator.

                          Please do the needful as soon as possible

                          Iam also trying to connect igt gernal manager for specfic issue
                          IGT Gas Safety Device customer support has been notified about the posted complaint.
                          Hi Customer,

                          We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                          Thanks!
                          Team Snapdeal
                          Hi,

                          We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                          Thanks!
                          Team Snapdeal
                          Hi team . I have buyer igt has device. But I am not know how to install gas device..I have checked my box. Not given me installation manual book..so pls can you help me how connect devices

                          Chandrashekhar
                          [protected]
                          My order no...[protected]
                          Amazon service

                          igt regulator cum safety device with new advance and latest technology not working - Comment #3176175 - Image #0
                          Team team:
                          my IGT gas device problem today not working please clear this issue my policy number : OG[protected]-00000031
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                            M
                            mkg19811981
                            from Noida, Uttar Pradesh
                            Jul 24, 2018
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                            Address: New Delhi, Delhi, 110032
                            Website: www.theleela.com

                            Kindly informa you that we at aman hospitality private limited have purchgased on 18/07/2018, 10 nos of igt auto cut off gas safety but 2 out of are not working & your person are not responding

                            All 10 nos are completely under 5 warranty

                            Mr. Manish & mr. Pramod are the coorditor from your company but thier contact not is not reachable.

                            Please do the needful on top most priority
                            IGT Gas Safety Device customer support has been notified about the posted complaint.
                            I was purchased regulator from Amazon on dt.16.04.2018 order no.[protected]. It is not working i. e. gas is not passes from regulator to gas stove. What can I do? Where I can show for checking?
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                              H
                              Homes123
                              Sep 4, 2015
                              Resolved
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                              Resolved

                              Address: Nagaon, Assam

                              Www.igtgassafetydevice.com Sasta Bazaar not a dealer for IGT gas safety device and they are purchasing from Nepal illegally and selling in India. Don't buy and i spoken to the company person and they are in the process of setting manufacturing unit in india with indian standards and approval. Product is good but whether you can able to get replacement ?? warranty?? and insurance claim???. Think and buy.
                              Complaint marked as Resolved 
                              Verified Support
                              Sep 22, 2015
                              IGT Gas Safety Device Customer Care's response
                              This is a legal notice for you from our legal team of our company of IGT Gas Safety Device.
                              First of all we don’t know who are you because you did not mention your any details and in our whole records we don’t have any clients name who have not receive products. And First thing, we have all legal documents of IGT Gas Safety Device. We are only one authorized channel partners of IGT Gas Safety Device. We do work legally, all our clients have to deposits the amount in a company current account and will will issue proper tax invoice with all orders. And things you have mentioned we bring a product from Nepal in Illegal way, On what bases you are talking this nonsense we have all the legal bill of purchase of each and every time and also paid the tax to the government. By this comment It seems you are truly fake and do the business in a wrong way too.

                              Now If you are really true guy then please share your mobile number, the order number and email id publicly so that we can contact you as soon as possible and resolve your problem.


                              As we are seeing your comment, you have mentioned 2 comment in same website with two different addresses but profile is one by which anyone can estimate that you are wrong guy and you want to defame the value of our company without any proof.

                              Our company address is
                              S-562, 1st Floor, Main Road, School Block, Shakarpur
                              New Delhi - 110092, Delhi, India
                              Telephone:[protected]
                              email:- [protected]@igtgassafetydevice.com

                              If you did this comment by your personal reason, we request you to delete this post from consumercomplaints.in otherwise we will take legal action upon you.

                              Note:- We need all your details to resolve your problem as soon as possible else we have to take a legal action upon you for a fake complain to defame the value of our company.
                              Regulator is not working gas flow.
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                                H
                                Homes123
                                Sep 4, 2015
                                Resolved
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                                Resolved

                                Address: Bangalore, Karnataka

                                I placed order for reselling bulk quantity and paid money (http://www.igtgassafetydevice.com/) and i was contacting one Mr.Mukesh of (Sasta Bazaar) he told me they are the india distributor's. But i didn't got the product and no proper response and i lost my money. I checked with the parent company they said we are not appointed any distributor to india and we are in the process of setting up the manufacturing unit in india and these brokers purchasing from Nepal illegally and selling in India. What ever the product selling in India is all from these guys only and company not sold any products to india. Please don't buy from them and you may not get the product warranty and insurance claim.
                                +1 photos
                                Complaint marked as Resolved 
                                IGT Gas Safety Device customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 22, 2015
                                IGT Gas Safety Device Customer Care's response
                                This is a legal notice for you from our legal team of our company of IGT Gas Safety Device.
                                First of all we don’t know who are you because you did not mention your any details and in our whole records we don’t have any clients name who have not receive products. And First thing, we have all legal documents of IGT Gas Safety Device. We are only one authorized channel partners of IGT Gas Safety Device. We do work legally, all our clients have to deposits the amount in a company current account and will will issue proper tax invoice with all orders. And things you have mentioned we bring a product from Nepal in Illegal way, On what bases you are talking this nonsense we have all the legal bill of purchase of each and every time and also paid the tax to the government. By this comment It seems you are truly fake and do the business in a wrong way too.

                                Now If you are really true guy then please share your mobile number, the order number and email id publicly so that we can contact you as soon as possible and resolve your problem.


                                As we are seeing your comment, you have mentioned 2 comment in same website with two different addresses but profile is one by which anyone can estimate that you are wrong guy and you want to defame the value of our company without any proof.

                                Our company address is
                                S-562, 1st Floor, Main Road, School Block, Shakarpur
                                New Delhi - 110092, Delhi, India
                                Telephone:[protected]
                                email:- [protected]@igtgassafetydevice.com

                                If you did this comment by your personal reason, we request you to delete this post from consumercomplaints.in otherwise we will take legal action upon you.

                                Note:- We need all your details to resolve your problem as soon as possible else we have to take a legal action upon you for a fake complain to defame the value of our company.
                                Mari device me open nahi karpareheha
                                Cylinder se kesa device ko kulo
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