Inalsa — Unit has stopped working

Address:

Eg-58 Inderpuri New Delhi-110012

I had purchased Inalsa Inox 1000 plus on 27th Jun from flipkart. The unit stopped working on 5th July. I had requested a technician visit that the product is not workng. The technician visited on 9th July and told me that the PCB needs to be replaced. Since then no follow up has been made.

I had chased the customer service executives and technicians for 7 striaght days. As you can guess, they only divert my calls and tell me they would contact me within 1-2 hours after communicating with Senior staff (but no body calls me back) and this is happening from 6 straight days. I want my product to get repaired (if this is not possible kindly refund me back my amount).

Request No (for repair): DEL[protected]
Invoice no: FACERE[protected]