Inalsa Complaints & Reviews
Resolved
Resolved
INALSA worst in kitchen appliances and in services
| Address: Delhi |
It was quite disappointing that Inasla who themselves proved best in terms of Home elctronic
Gadgets and founded since 1967 , A consumer had great expectation from company when they purchase
any product . In same way I purchased a Multimix in second sale and got so much disappointed seeing its services and commitment . The services are really worst , on top of that Engineer section is toally junior who are unable to open and clsoe any
product . Multimix is very small and Engineer told to me that he is unable to service because he has less knowledge doing that even to open a srew and fix it as it was original position before opening .
When spoken to Mr Sharma Head of service department who also told to me that Engineer cant give service at on site because there engineer are very junior to give services on site as against company claim when any consumer purchase any brand .
Engineer had taken my Mutimix on Friday night and when i asked him that he has to show me the parts which you will replace . he denied he said i will not open and will not show you , he was so rude while replying . It seems he has this kind of training from his head and from company . How should I get confirm that my part is replaced because service is not done in front of me .
even My part still with service engineer and not taken by him .
I am not happy and planning to launch a complain in consumer court . Same has conveyed to Mr Sharma (Head of services ) and he said to me ok go ahead . He is less intresed to save company bad image infront of consumer .
I had purchased my product in second sale , and since first day i got smoke while plugin this to mains switch board . Engineer confirmed that it is totally faulty .
Inalsa should replace it with enw one and also send apologies letter to me , they harassed me a lot .
I need Inasla should replace the MULTIMIX with branded new because i havent use there product for single day since first day i launch compaint to Inasla .
request to all customer that INALSA is worst in after sale services , so in vest your money wisely
Thanks
Danish
Gadgets and founded since 1967 , A consumer had great expectation from company when they purchase
any product . In same way I purchased a Multimix in second sale and got so much disappointed seeing its services and commitment . The services are really worst , on top of that Engineer section is toally junior who are unable to open and clsoe any
product . Multimix is very small and Engineer told to me that he is unable to service because he has less knowledge doing that even to open a srew and fix it as it was original position before opening .
When spoken to Mr Sharma Head of service department who also told to me that Engineer cant give service at on site because there engineer are very junior to give services on site as against company claim when any consumer purchase any brand .
Engineer had taken my Mutimix on Friday night and when i asked him that he has to show me the parts which you will replace . he denied he said i will not open and will not show you , he was so rude while replying . It seems he has this kind of training from his head and from company . How should I get confirm that my part is replaced because service is not done in front of me .
even My part still with service engineer and not taken by him .
I am not happy and planning to launch a complain in consumer court . Same has conveyed to Mr Sharma (Head of services ) and he said to me ok go ahead . He is less intresed to save company bad image infront of consumer .
I had purchased my product in second sale , and since first day i got smoke while plugin this to mains switch board . Engineer confirmed that it is totally faulty .
Inalsa should replace it with enw one and also send apologies letter to me , they harassed me a lot .
I need Inasla should replace the MULTIMIX with branded new because i havent use there product for single day since first day i launch compaint to Inasla .
request to all customer that INALSA is worst in after sale services , so in vest your money wisely
Thanks
Danish
Aug 13, 2020
Complaint marked as Resolved View replies
You have not mentioned that Inalsa has replied you twice that they will give a refund since the spares and products are not available with them. Also, have send you a reminder through the mail communication and till date you have not replied for confirmation
Hello Amit,
I had alreday been replied and disgree with your offer, as Its my right to make visible your company face to rest of the world that INALSA does cheat and shows negligence to there customer, they harrased there customer even there staff is also uneducate in terms of customer handling they use use hard word and staff directly says to customer that they are not even trained to open a single screw, worst case i even never heard of that .
Below email should see how lier is the company and how it goes, the message sent to you on 1 apr and replied you back on" march 28 " shameless
fyi, these are mail trails .
amit________________________________ From: amit [mailto:[protected]@inalsa.co.in] Sent:...
Mar 19
Reply |Danish Umar to amit, Hirdesh, rakeshb
show details Mar 28 (7 days ago)
fromDanish Umar <danish.[protected]@gmail.com>
toamit <[protected]@inalsa.co.in>
ccHirdesh Sharma <[protected]@inalsa.co.in>,
[protected]@inalsa.co.in
dateMon, Mar 28, 2011 at 11:12 AM
subjectRe: Delivery Status Notification (Failure)
mailed-bygmail.com
Images from this sender are always displayed. Don't display from now on.
hide details Mar 28 (7 days ago)
Hello amit,
You should know, Inalsa must also understand that consumers want to be served and not just sold ... creating positive company perceptions. Consumer Rights ... In a country like India, a large section of the population looks for best services provided by Inalsa .
So giving this kind of excuses doesn't meet customer retaining policy or to stand in this big challenging world to compete with other's like Bajaj, electrolux etc .
I felt really bad that your other competitors are giving best services and proving infront of consumer's .
I alreday stated i dont want my money back, I want my good's to be replaced in batter condition, Inalsa as already been proved that they are worst in after sale services and they least intrested to save compnay bad image . this our conversation is being reviewed by many in social network and consumer form and many are looking how inalsa support there coustomer after sale services such a big disappointment with this kind of negligence and worst services, and false commitment provided by such a big company like inalsa .
So shameless !! .
Rgds
Danish
I had alreday been replied and disgree with your offer, as Its my right to make visible your company face to rest of the world that INALSA does cheat and shows negligence to there customer, they harrased there customer even there staff is also uneducate in terms of customer handling they use use hard word and staff directly says to customer that they are not even trained to open a single screw, worst case i even never heard of that .
Below email should see how lier is the company and how it goes, the message sent to you on 1 apr and replied you back on" march 28 " shameless
fyi, these are mail trails .
amit________________________________ From: amit [mailto:[protected]@inalsa.co.in] Sent:...
Mar 19
Reply |Danish Umar to amit, Hirdesh, rakeshb
show details Mar 28 (7 days ago)
fromDanish Umar <danish.[protected]@gmail.com>
toamit <[protected]@inalsa.co.in>
ccHirdesh Sharma <[protected]@inalsa.co.in>,
[protected]@inalsa.co.in
dateMon, Mar 28, 2011 at 11:12 AM
subjectRe: Delivery Status Notification (Failure)
mailed-bygmail.com
Images from this sender are always displayed. Don't display from now on.
hide details Mar 28 (7 days ago)
Hello amit,
You should know, Inalsa must also understand that consumers want to be served and not just sold ... creating positive company perceptions. Consumer Rights ... In a country like India, a large section of the population looks for best services provided by Inalsa .
So giving this kind of excuses doesn't meet customer retaining policy or to stand in this big challenging world to compete with other's like Bajaj, electrolux etc .
I felt really bad that your other competitors are giving best services and proving infront of consumer's .
I alreday stated i dont want my money back, I want my good's to be replaced in batter condition, Inalsa as already been proved that they are worst in after sale services and they least intrested to save compnay bad image . this our conversation is being reviewed by many in social network and consumer form and many are looking how inalsa support there coustomer after sale services such a big disappointment with this kind of negligence and worst services, and false commitment provided by such a big company like inalsa .
So shameless !! .
Rgds
Danish
MOST OF THE PRODUCT PURCHASED ONLINE...ARE FAULTY & NOT AS PER SHAWN OR NOT GURANTED... NOBODY WILL PROVIDE .AFTER SALES SERVICE ..EVEN AFTER SO MANY COMPLAIN...
ALL COMPANY INCLUDING BRANDED ARE CHITTING WITH ALL CUSTOMERS BY GIVING LOW COST THEN MARKET PRICE... SHAME...SHAME TO ALL ONLINE ADVERTISERS AND REQUEST TO ALL INDIAN ...NEVER BYE ANY PRODUCT ONLINE
ALL COMPANY INCLUDING BRANDED ARE CHITTING WITH ALL CUSTOMERS BY GIVING LOW COST THEN MARKET PRICE... SHAME...SHAME TO ALL ONLINE ADVERTISERS AND REQUEST TO ALL INDIAN ...NEVER BYE ANY PRODUCT ONLINE
INALSA is big cheater, this company has no value and respect to customer hard earned money .
never BUY a Prodcut from "INALSA " a BIG cheater .
never BUY a Prodcut from "INALSA " a BIG cheater .
My electric kettle was taken for service/repair by CEE EL TRADERS, NOIDA technician about a month back, but till date it has not been repaired for want of some spare parts.Delay is causing lot of problems. Either you repair or replace.
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Resolved
Resolved
Motor not working
| Address: East Delhi, Delhi |
I had purchased an Inalsa hand blender approx 2 years back and it is most disturbing to find out that the motor does not seem to work anymore.
Prior to this I had bought a Braun which burnt out and was recommended Inalsa which also has ended up with the same fate.
I am not at all pleased with such sub standard products floating in the market.So all those who plan to buy please be careful when choosing brands.
Prior to this I had bought a Braun which burnt out and was recommended Inalsa which also has ended up with the same fate.
I am not at all pleased with such sub standard products floating in the market.So all those who plan to buy please be careful when choosing brands.
Aug 13, 2020
Complaint marked as Resolved View replies
Inalsa — manifacturing defect
i perchased two inalsa food prosseser in 6 months and both have cupling werre difected after many calls serice center repair it its a good prosseser but service is very poor they told me its a common diffect now a days in this product Helpful
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Sir,
I purchased the INALSA food processor last year from the retailer Discount Circuit, Ansal Plaza, Vaishali, Ghaziabad.It is under warranty of two years.But in the warranty period itself, it started problem in its basic functioning. When I tried to contact the retailer Discount Circuit, Ansal Plaza, Vaishali, Ghaziabad, I found the shop is shifted from that place. I aso tried to contact at the phone no. given in the service booklet...
I purchased the INALSA food processor last year from the retailer Discount Circuit, Ansal Plaza, Vaishali, Ghaziabad.It is under warranty of two years.But in the warranty period itself, it started problem in its basic functioning. When I tried to contact the retailer Discount Circuit, Ansal Plaza, Vaishali, Ghaziabad, I found the shop is shifted from that place. I aso tried to contact at the phone no. given in the service booklet...
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Resolved
Resolved
No customer service
Worst possible Customer service from Inalsa.I have decided not to by Inalsa product nor recomend it to any body.
Recomend not to By any Inalsa Products
Recomend not to By any Inalsa Products
Aug 14, 2020
Complaint marked as Resolved View replies
Before Buying the product of Inalsa, one should think of ones own arrangement for bringing the product purchased, to the service centre instead of thinking of repair at ones door step.
I am having one Gas Geyser make Inalsa - Insta. Since the installation of Geyser for the last 2 years, i am facing problems in the functioning of geyser. I would like to clearly add here that ur dealer/sellers are misguiding the customers by selling the products of such like company who is not having established service centre. The service centre in jalandhar was established last year and has now being changed off and on. As and when i contacted the dealer/supplier in jalandhar, i came to know that the service centre working last year has been closed. After a lot of effort, i got the contact no. of new service centre. For the last more than a week, i am contacting the service centre for service/repair of geyser. There was hardly any person to attend my complaint. On 28th of Nov., i again contacted the centre for repair of geyser and they gave informed me that my complaint was previously not registered and now they regd complaint vide their no. 459.
The person deputed by ur service centre, jalandhar for the purpose was ignorant about the geyser repair. He advised me to bring the geyser to their service centre. Pls. let us know, how the customer who is layman about the geyser points can detach the geyser/any product fixed on wall so as to bring this to the service centre of Inalsa. Whether while selling the products the company is advising the customers that at the time of repair of geyser (any item of inalsa brand) we shall be unable to repair it at their door step and the customers shall have to bring the items at their service centre.
Shame on such like companies
I am having one Gas Geyser make Inalsa - Insta. Since the installation of Geyser for the last 2 years, i am facing problems in the functioning of geyser. I would like to clearly add here that ur dealer/sellers are misguiding the customers by selling the products of such like company who is not having established service centre. The service centre in jalandhar was established last year and has now being changed off and on. As and when i contacted the dealer/supplier in jalandhar, i came to know that the service centre working last year has been closed. After a lot of effort, i got the contact no. of new service centre. For the last more than a week, i am contacting the service centre for service/repair of geyser. There was hardly any person to attend my complaint. On 28th of Nov., i again contacted the centre for repair of geyser and they gave informed me that my complaint was previously not registered and now they regd complaint vide their no. 459.
The person deputed by ur service centre, jalandhar for the purpose was ignorant about the geyser repair. He advised me to bring the geyser to their service centre. Pls. let us know, how the customer who is layman about the geyser points can detach the geyser/any product fixed on wall so as to bring this to the service centre of Inalsa. Whether while selling the products the company is advising the customers that at the time of repair of geyser (any item of inalsa brand) we shall be unable to repair it at their door step and the customers shall have to bring the items at their service centre.
Shame on such like companies
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