Inalsa Complaints & Reviews

I had purchased it about 10 months back and had 2 years warranty. It stopped working about a month back and I lodged a complaint. After 4 days someone called me that it has to be brought to service centre 5 kms away. Being 75+ I had to take a cab to go to service centre and leave the Kettle for repair. It took them 8 days to repair and I had to go again to collect it. However it gave way within a day. I have again given it over a week back and waiting for the call to collect.
I have already spent on cab almost the amount for a new kettle. I can't understand if Inalsa is unable to service the customers why they are running the company and putting senior citizens like me in big trouble.

Service request no. DEL[protected] was locked 5days prior. No one called and no one bothered to check. I received a verification call from some lady "jinka kaam to bas karte rehna hai and baaki customer jaane.", from[protected] and was adament that the technician has call records to show and validate I didn't answer the call. This has been the worst awful experience ever. No decency to speak with customer. Customer was over the call and ladies kept chatting and was defensive that while handling customers they were chatting for personal work.

I doubt I would ever comeback to Inalsa ever again.

Worst product pathetic customer service. The product burnt after 1 month o[censored]sage and the service center refused to repair and pickup calls. The service guy saurabh is threatening me and abusing me, totally horrific experience. Never buy Inalsa Product. [protected]

I bought a product named mini blender mixer which is a dough maker approx one year ago, this has not worked since day one and tens of times it has gone to the service center, infact out of 12 months it was in the service center for 8-9 months but no solution has been made as yet tens of complaints have been made and no one is responding

I have purchased stand mixer 1 year ago it is under warranty period now it is not working due to wear of gear it is mechanical part of the machine, but company is denying to replace this part just because of plastic, what to do now

I bought from Amazon on 26 Dec 2021.

Soon i realised a manufacturing defect. Service team visited. Accepted my request for replacement.

Now the service team is trying to force the product back to me without replacement of defective parts.

Additionally they have introduced additional defect - now the attachments are easily falling off without eject button.

This is hazardous.

I had contacted the customer care of service centre on 24 of July to change all the couplers of the food processor. No one have contacted me till date. I call them up every alternative days n they say they will send the person. N also they keep call on hold for 15 to 20 mnts n then disconnect the call.
Pls do the needful. Attached the screenshot of my registered complaint no.

I had contacted the customer care of service centre on 24 of July to change all the couplers of the food processor. No one have contacted me till date. I call them up every alternative days n they say they will send the person. N also they keep call on hold for 15 to 20 mnts n then disconnect the call.
Pls do the need ful. Attached the screenshot of my registered complaint no.

I had purchased Inalsa Inox 1000 plus on 27th Jun from flipkart. The unit stopped working on 5th July. I had requested a technician visit that the product is not workng. The technician visited on 9th July and told me that the PCB needs to be replaced. Since then no follow up has been made.

I had chased the customer service executives and technicians for 7 striaght days. As you can guess, they only divert my calls and tell me they would contact me within 1-2 hours after communicating with Senior staff (but no body calls me back) and this is happening from 6 straight days. I want my product to get repaired (if this is not possible kindly refund me back my amount).

Request No (for repair): DEL[protected]
Invoice no: FACERE[protected]

Hello,
Myself Ramesh Kumar. I bought the inalsa steam iron in the month ofJune2020. In the month of march my iron stopped working. I have registered a complaint using the service centre but no action has been taken till now. This shows the recklessbehaviour of the manufacturer. I even tried calling plenty times to get service done through the customer service of inalsa however they have cheated me. Kindly do take strict action against these people and do justice to me. My only hope now is this complaint only.
[protected]