Inalsa Complaints & Reviews
Worst Customer service and worst product
Inalsa Team are harassing me from last 40 days and no one visits to my home for service issue in my Chimney..Worst service by Inalsa .your customer service is very poor and I am chasing the customer service from last 40 days but no positive response and even executive is denying to visit home...
Please don't trust Inalsa as customer service is very poor and product is also not good
Please don't trust Inalsa as customer service is very poor and product is also not good
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Electric Kettle
| Address: | Bangalore |
I had purchased it about 10 months back and had 2 years warranty. It stopped working about a month back and I lodged a complaint. After 4 days someone called me that it has to be brought to service centre 5 kms away. Being 75+ I had to take a cab to go to service centre and leave the Kettle for repair. It took them 8 days to repair and I had to go again to collect it. However it gave way within a day. I have again given it over a week back and waiting for the call to collect.
I have already spent on cab almost the amount for a new kettle. I can't understand if Inalsa is unable to service the customers why they are running the company and putting senior citizens like me in big trouble.
I have already spent on cab almost the amount for a new kettle. I can't understand if Inalsa is unable to service the customers why they are running the company and putting senior citizens like me in big trouble.
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Hot water kettle
Service request no. DEL[protected] was locked 5days prior. No one called and no one bothered to check. I received a verification call from some lady "jinka kaam to bas karte rehna hai and baaki customer jaane.", from[protected] and was adament that the technician has call records to show and validate I didn't answer the call. This has been the worst awful experience ever. No decency to speak with customer. Customer was over the call and ladies kept chatting and was defensive that while handling customers they were chatting for personal work.
I doubt I would ever comeback to Inalsa ever again.
I doubt I would ever comeback to Inalsa ever again.
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Worst customer service abusive support staff, bad product quality
| Address: | Delhi |
| Website: | Www.inalsaappliances.com |
Worst product pathetic customer service. The product burnt after 1 month o[censored]sage and the service center refused to repair and pickup calls. The service guy saurabh is threatening me and abusing me, totally horrific experience. Never buy Inalsa Product. [protected]
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Mini blender mixer
I bought a product named mini blender mixer which is a dough maker approx one year ago, this has not worked since day one and tens of times it has gone to the service center, infact out of 12 months it was in the service center for 8-9 months but no solution has been made as yet tens of complaints have been made and no one is responding
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Inalsa stand mixer not workinh
| Address: | Gwalior |
I have purchased stand mixer 1 year ago it is under warranty period now it is not working due to wear of gear it is mechanical part of the machine, but company is denying to replace this part just because of plastic, what to do now
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Hand mixer defect
| Address: | Delhi |
| Website: | [email protected] |
I bought from Amazon on 26 Dec 2021.
Soon i realised a manufacturing defect. Service team visited. Accepted my request for replacement.
Now the service team is trying to force the product back to me without replacement of defective parts.
Additionally they have introduced additional defect - now the attachments are easily falling off without eject button.
This is hazardous.
Soon i realised a manufacturing defect. Service team visited. Accepted my request for replacement.
Now the service team is trying to force the product back to me without replacement of defective parts.
Additionally they have introduced additional defect - now the attachments are easily falling off without eject button.
This is hazardous.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Food processor couplers
I had contacted the customer care of service centre on 24 of July to change all the couplers of the food processor. No one have contacted me till date. I call them up every alternative days n they say they will send the person. N also they keep call on hold for 15 to 20 mnts n then disconnect the call.
Pls do the needful. Attached the screenshot of my registered complaint no.
Pls do the needful. Attached the screenshot of my registered complaint no.
Mar 10, 2023
Complaint marked as Resolved Helpful
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Food processor coupler
I had contacted the customer care of service centre on 24 of July to change all the couplers of the food processor. No one have contacted me till date. I call them up every alternative days n they say they will send the person. N also they keep call on hold for 15 to 20 mnts n then disconnect the call.
Pls do the need ful. Attached the screenshot of my registered complaint no.
Pls do the need ful. Attached the screenshot of my registered complaint no.
Mar 10, 2023
Complaint marked as Resolved Helpful
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Unit has stopped working
| Address: | Eg-58 Inderpuri New Delhi-110012 |
I had purchased Inalsa Inox 1000 plus on 27th Jun from flipkart. The unit stopped working on 5th July. I had requested a technician visit that the product is not workng. The technician visited on 9th July and told me that the PCB needs to be replaced. Since then no follow up has been made.
I had chased the customer service executives and technicians for 7 striaght days. As you can guess, they only divert my calls and tell me they would contact me within 1-2 hours after communicating with Senior staff (but no body calls me back) and this is happening from 6 straight days. I want my product to get repaired (if this is not possible kindly refund me back my amount).
Request No (for repair): DEL[protected]
Invoice no: FACERE[protected]
I had chased the customer service executives and technicians for 7 striaght days. As you can guess, they only divert my calls and tell me they would contact me within 1-2 hours after communicating with Senior staff (but no body calls me back) and this is happening from 6 straight days. I want my product to get repaired (if this is not possible kindly refund me back my amount).
Request No (for repair): DEL[protected]
Invoice no: FACERE[protected]
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Not attending of complaint
| Address: | A106 Brotherhood apartment vikas puri New Delhi |
Hello,
Myself Ramesh Kumar. I bought the inalsa steam iron in the month ofJune2020. In the month of march my iron stopped working. I have registered a complaint using the service centre but no action has been taken till now. This shows the recklessbehaviour of the manufacturer. I even tried calling plenty times to get service done through the customer service of inalsa however they have cheated me. Kindly do take strict action against these people and do justice to me. My only hope now is this complaint only.
[protected]
Myself Ramesh Kumar. I bought the inalsa steam iron in the month ofJune2020. In the month of march my iron stopped working. I have registered a complaint using the service centre but no action has been taken till now. This shows the recklessbehaviour of the manufacturer. I even tried calling plenty times to get service done through the customer service of inalsa however they have cheated me. Kindly do take strict action against these people and do justice to me. My only hope now is this complaint only.
[protected]
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Not attending the complaint
| Address: | A-106 brotherhood apartment Vikas Puri , New Delhi-110018 |
Hello,
Myself RameshKumar. I bought the inalsa steam iron in the month of June 2020. In this month i. e march 2021 my iron stopped working. I have registered a complaint on 23.3.2021 with the service centre. But till date the complaint is not attended by the company. This shows that the manufacturer is not interested to attend the complaint. I even tried calling plenty times to get service done through the customer service of inalsa however they have cheated me. Kindly take strict action against these people and do justice to me. My only hope now is this complaint only.
[protected]
Myself RameshKumar. I bought the inalsa steam iron in the month of June 2020. In this month i. e march 2021 my iron stopped working. I have registered a complaint on 23.3.2021 with the service centre. But till date the complaint is not attended by the company. This shows that the manufacturer is not interested to attend the complaint. I even tried calling plenty times to get service done through the customer service of inalsa however they have cheated me. Kindly take strict action against these people and do justice to me. My only hope now is this complaint only.
[protected]
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Service after sale
| Address: | A-106 brotherhood apartment Vikas Puri , New Delhi-110018 |
DEL[protected] not attended till date
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Harassment by post sales team
Escalation of query number DEL[protected] this complaint was lodged on 18th January. Till date, the issue has not been resolved. The maintenance guy came on 23rd January and mentioned that both the grills and fan has to be replaced. After numerous follow ups, the maintenance guy came in on 1st Feb, took only 10minutes to repair and confirmed that all the parts are working properly and issue only was in the coil of fan which he had changed. After 1 day, the oven stopped working again. This time, those maintenance guys cooked up a story that we have got some external guys to repair the oven..and refused to repair it.
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INOX-1000 cheap quality food processor
| Address: | India |
| Website: | www.inalsaappliances.com/service-support |
I bought this food processor on 24 June 2020, and from then, we have been registering multiple complaints about non performance about the food processor.
Within 6 months, 2 parts have broken, we used Inalsa food processor for 20 years and now replaced it with the new one ... it is a pathetic food processor...
Within 6 months, 2 parts have broken, we used Inalsa food processor for 20 years and now replaced it with the new one ... it is a pathetic food processor...
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service not good
| Address: | Dr m a master,nani bazaar,near old bank of india,rajgadhi, palanpur, Banaskantha, Gujarat, 385001 |
Respected sir
I have bought inalsa tanishq blade ex3 ceiling fan on 15th april.
There was sound coming from the fan so i have called to your customer care and after 13 days your service man camed and told there is problem in bearing.
And he has changed bearing but bearing was o[censored]sed old fan which he has changed and told that company didn't have given me a new one.
We are not satisfied with your service.
I want new bearing or i want my money back.
Waiting for your positive and fast reply soon.
Phone no:- [protected]
Name:- z m master
Complain details:-dear customer, your service request no. Guj[protected] is allocated to technician. Please share secret code 683 with technician if satisfied
I have bought inalsa tanishq blade ex3 ceiling fan on 15th april.
There was sound coming from the fan so i have called to your customer care and after 13 days your service man camed and told there is problem in bearing.
And he has changed bearing but bearing was o[censored]sed old fan which he has changed and told that company didn't have given me a new one.
We are not satisfied with your service.
I want new bearing or i want my money back.
Waiting for your positive and fast reply soon.
Phone no:- [protected]
Name:- z m master
Complain details:-dear customer, your service request no. Guj[protected] is allocated to technician. Please share secret code 683 with technician if satisfied
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worst customer support and fraud done by inalsa customer service
| Address: | 790 Ashirwad sector 3 ELDECO Udyan 2 lucknow, Lucknow, Uttar Pradesh, 226025 |
Dear sir
I have purchased inalsa geyser in december 2017 from canteen model is msg25 having 2 years overall warranty and 5 years warranty on tank
My geyser got faulty and high current is circulating on its body and for same i complained on 23 feb 2019 having service call no. Ups[protected] for repair but service technician visited after 10 days and said that problem is in my house electrical wiring so i called electrician and whole wiring was checked but no fault was detected.
Finally i complained again for same problem as problem was in inalsa geyser on 5 may 2019 having complaint no. Ups[protected] but this time technician refused to visit and started making excuses to prevent any repair.
Same person visited for previous complaint and he also checked the bill but this time he said that i will get warranty cover only if i will show garuntee card and no warranty will be given on bill and when i said that i will show garuntee card then he asked me to whatsapp bill and garuntee card else he will not visit.
I don't have smartphone right now so i was unable to send same i requested him that i have everything please visit i can also pay if i will not be able to show garuntee card but technician misbehaved and refused to visit and said that you can do whatever you want but he will not visit for repair
I have purchased inalsa geyser in december 2017 from canteen model is msg25 having 2 years overall warranty and 5 years warranty on tank
My geyser got faulty and high current is circulating on its body and for same i complained on 23 feb 2019 having service call no. Ups[protected] for repair but service technician visited after 10 days and said that problem is in my house electrical wiring so i called electrician and whole wiring was checked but no fault was detected.
Finally i complained again for same problem as problem was in inalsa geyser on 5 may 2019 having complaint no. Ups[protected] but this time technician refused to visit and started making excuses to prevent any repair.
Same person visited for previous complaint and he also checked the bill but this time he said that i will get warranty cover only if i will show garuntee card and no warranty will be given on bill and when i said that i will show garuntee card then he asked me to whatsapp bill and garuntee card else he will not visit.
I don't have smartphone right now so i was unable to send same i requested him that i have everything please visit i can also pay if i will not be able to show garuntee card but technician misbehaved and refused to visit and said that you can do whatever you want but he will not visit for repair
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i am complaining about the service of the company followed by the quality of iron box
| Address: | 560037 |
Hello,
Myself shaik naaz. I bought the inalsa ruby iron box on july of 2018. However on last month i. E., on march my iron box stopped working. I have registered a complaint using the service centre howver after 1 month also i couldnt able to get the service eventhough the product i boight is in warranty period. I have even kade a complaint on amazon as well from where i bought this product however no action has been taken till now. This shows the recklessbehaviour of the seller and manufacturer. I even tried calling plenty times to get service done through the customer service of inalsa however they have cheated me. I have a proof of call recordings as well. Kimdly do take strict axtion against these people and do justice to me. My only hope now is this complaint only.
Myself shaik naaz. I bought the inalsa ruby iron box on july of 2018. However on last month i. E., on march my iron box stopped working. I have registered a complaint using the service centre howver after 1 month also i couldnt able to get the service eventhough the product i boight is in warranty period. I have even kade a complaint on amazon as well from where i bought this product however no action has been taken till now. This shows the recklessbehaviour of the seller and manufacturer. I even tried calling plenty times to get service done through the customer service of inalsa however they have cheated me. I have a proof of call recordings as well. Kimdly do take strict axtion against these people and do justice to me. My only hope now is this complaint only.
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no action on registered complaint
| Address: | Gautam Buddh Nagar, Uttar Pradesh, 201318 |
Hi, On 16th Feb2019, I registered one complaint on Inalsa Appliances customer care number ([protected]) and got the ticket number against that complaint (UPS[protected]
Engineer was suppose to come to my house in three days and rectify the Electric Heater but till date... no one has appeared and every time when I call to CC number... they promise for visit but no one came.
Product is in warranty because it's only two month old and I hope to see the Engineer soon.
Regards,
Naveen Chandra
Engineer was suppose to come to my house in three days and rectify the Electric Heater but till date... no one has appeared and every time when I call to CC number... they promise for visit but no one came.
Product is in warranty because it's only two month old and I hope to see the Engineer soon.
Regards,
Naveen Chandra
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Your complaint is resolved on 16th Feb as per our records
Reply
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inalsa fiesta 650-watt food processor (white/grey)
| Address: | 560029 |
| Website: | www.inalsaappliances.com |
Order#[protected]
Grand Total: 3, 649.00
I received this item on 5 December, 2018. I tried switching it on but this equipment would not draw power.
I called the customer support of Inalsa many times. Here are the numbers: [protected]/[protected]/[protected]
Here is my complain id# KAR[protected]
Here is the guy who should visit me: [protected] [Mr. Arshad]
He has been playing hide and seek with me, sending me texts that he will call me.
I go to office everyday 7am to 4pm. I ask this person to come after 5:30 pm and he starts gagging like a confused kid.
Service industry so have the decency to uphold their promise to be by customer's side whenever it is required.
If INALSA you are so cheap I would be more than happy to pay for service, but please come and fix the wretched machine you gave me.
Grand Total: 3, 649.00
I received this item on 5 December, 2018. I tried switching it on but this equipment would not draw power.
I called the customer support of Inalsa many times. Here are the numbers: [protected]/[protected]/[protected]
Here is my complain id# KAR[protected]
Here is the guy who should visit me: [protected] [Mr. Arshad]
He has been playing hide and seek with me, sending me texts that he will call me.
I go to office everyday 7am to 4pm. I ask this person to come after 5:30 pm and he starts gagging like a confused kid.
Service industry so have the decency to uphold their promise to be by customer's side whenever it is required.
If INALSA you are so cheap I would be more than happy to pay for service, but please come and fix the wretched machine you gave me.
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technician is not sent to check gas chula
| Address: | 160103 |
I put a complaint of inalsa gas chula (Model - gastar 4bgtai) on 25/12/2018 and they said they will resolve the problem in next 72 hours. But till today (2/1/2019) no technician have visited to solve my problem.
I called on inalsa customer care today also. They have give me number of technician, i called up technician and he said we won't be able to sent any technician as inalsa company is not giving salary to our boys from last 2-3 months.
This is my complaint number: pub[protected]
I called on inalsa customer care today also. They have give me number of technician, i called up technician and he said we won't be able to sent any technician as inalsa company is not giving salary to our boys from last 2-3 months.
This is my complaint number: pub[protected]
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
inalsa maxie marvel food processor... i want to repair that asap.. worst customer service
| Address: | 110096 |
I have purchased inalsa food processor (Maxie marvel 800) on june 2018... Hardly i have used it for 5 to 6 time, within 2 months it stoped working... However i have complaint 2 times to inalsa customer care... First time they said that our technician will call you within a week, neither i received any call nor any attempt/response against my complaint. I have waited for 2-3 weeks, again i made a complaint, again they repeated same... But this time the technician is faking with me from last 3 weeks, he calls and says that i will reach today, but never come... I have specially taken a full day leave from my work just for repairing my machine... Whole day the technician was faking with me that he will reach, he is on the way, but till evening he didnt come. And after that not receiving my calls. Inalsa has really a pathetic customer service, i have wasted my 6k on that food processor, eiher i want my money back or repair my food processor as soon as possible.
Nov 27, 2018
Complaint marked as Resolved resolved.
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I have purchased a inalsa chimney last month but now it is not working. This company do not provide any service after sale. How the company is servive without after sale service, is very strange. Please beware by this fake company. Now I have no option but to purchase one another chimney.
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trimmer is not working, make many complaints but no resolution
| Address: | 110080 |
Respected sir/madam
I bought your 1 product inalsa impress electric shaver on date[protected]. I used it 3-4 times only and make complaint 2-3 time that its not working not doing proper shave. Catching hairs during the trim inside blade is totally frieze even not cutting hair. 2 times i have to visited at the barber to complete my shave. Send once this in the service center but thereafter i didn't get any resolution. Talk to your representative they told me that we can't do anything in that or we can't change or repair it and said do whatever you want to do. Make complaint to anyone/anywhere we don't care. I am requesting you to please solve my complaint asap. I will be very thankful to you
Regards
Amit kumar/prem chand
[protected]
I bought your 1 product inalsa impress electric shaver on date[protected]. I used it 3-4 times only and make complaint 2-3 time that its not working not doing proper shave. Catching hairs during the trim inside blade is totally frieze even not cutting hair. 2 times i have to visited at the barber to complete my shave. Send once this in the service center but thereafter i didn't get any resolution. Talk to your representative they told me that we can't do anything in that or we can't change or repair it and said do whatever you want to do. Make complaint to anyone/anywhere we don't care. I am requesting you to please solve my complaint asap. I will be very thankful to you
Regards
Amit kumar/prem chand
[protected]
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food processor
| Address: | Chennai, Tamil Nadu |
I have purchased inasa maxie food processor 6 months back. It is not working as smoke is coming on switching on. Speed regulator is not stopping the same. I raised complaint on website of company and got a call from representative. First he argued nothing is wrong you can use main switch for switching off rather than speed regulator. Later involving senior we were told that inalsa don't have any service provision in chennai. We should go to a private repairer and inform them the parts required by him for repair.
Is this customer service. If can not provide service in metro city we can not expect anything in small towns. Need to get a response before moving to consumer court for the same.
Malhotra
[protected]@rediffmail.com
Is this customer service. If can not provide service in metro city we can not expect anything in small towns. Need to get a response before moving to consumer court for the same.
Malhotra
[protected]@rediffmail.com
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Spare part
| Address: | Anantapur, Andhra Pradesh, 515001 |
I have inalsa fiesta food processor. I lost connector for the slicing, grating part for the machine.
I live at 102, sathyakrishna residency, near gulzarpet maszid, court road, anantapur. Andhra pradesh. 515001. Phone no. [protected]. Name prakash rao s.
Pl suggest me the solution.
Let me know the place where the spare part is available or nearby service center to get the service or spare part.
I live at 102, sathyakrishna residency, near gulzarpet maszid, court road, anantapur. Andhra pradesh. 515001. Phone no. [protected]. Name prakash rao s.
Pl suggest me the solution.
Let me know the place where the spare part is available or nearby service center to get the service or spare part.
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I bought a hand blender as I attach a photo of bill of that with two year warranty. But as I go to the service point, they refused to consider the product under warranty. Executive raised object on date mentioned on bill.
Many parts have very scratch and not working
I leave at Ahmedabad
Here is not service center of lnalsa
I leave at Ahmedabad
Here is not service center of lnalsa
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Service man not coming for gas burner repair
| Address: | Indore, Madhya Pradesh, 458016 |
| Website: | www.consumercomplaints.in/new_complaint |
Dear
I purchased 3 gas burner from best price indore on 5th jan 2017. Since 1 day large burner is not proper working. I complained to local c. Care, they initially send a service man who just cleaned burner but problem remain th e same. Now i lodge my complain 3, 4 times but service man not coming. While inalsa given 5 year warranty. Kindly solve my problem.
I purchased 3 gas burner from best price indore on 5th jan 2017. Since 1 day large burner is not proper working. I complained to local c. Care, they initially send a service man who just cleaned burner but problem remain th e same. Now i lodge my complain 3, 4 times but service man not coming. While inalsa given 5 year warranty. Kindly solve my problem.
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Inalsa geyser msg 15n
| Address: | Gautam Buddh Nagar, Uttar Pradesh, 201301 |
| Website: | www.inalsaappliances.com/contactus.aspx |
My complaint is regarding a geyser model msg 15n bearing number x000esaqb9, which was bought last month end from amazon and installed only in first week of nov. 2015. I registered the complaint with customer care department in novemver itself for leakage.
The product had been repaired multiple times. After my request for product return, it was conveyed to me by mr. Hridesh that the money would be refunded against return. But all that was verbal, but writen confirmation. Despite my several reminders, there is no response. Now niether product is taken returned nor it is repaired.
The product had been repaired multiple times. After my request for product return, it was conveyed to me by mr. Hridesh that the money would be refunded against return. But all that was verbal, but writen confirmation. Despite my several reminders, there is no response. Now niether product is taken returned nor it is repaired.
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Bought food processor form chennai in 2006. Jars damaged and need replacement. Has to travel from Changanassery to bangalore to get it replaced. No service center near Changanassery. Bad service. No response to calls or mails. Only Hindi speaking. Need to replace the whole product too or has to throw it away. No service center near kottayam too.
I brought lnalsa food processor by Amazon but product is damaged after open box please solved my problem without any charges by customer care of inalsa in Ahmedabad
Megha kothari's reply, Nov 13, 2018
Damage inalsa food processor
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
INALSA worst in kitchen appliances and in services
| Address: | Delhi |
It was quite disappointing that Inasla who themselves proved best in terms of Home elctronic
Gadgets and founded since 1967 , A consumer had great expectation from company when they purchase
any product . In same way I purchased a Multimix in second sale and got so much disappointed seeing its services and commitment . The services are really worst , on top of that Engineer section is toally junior who are unable to open and clsoe any
product . Multimix is very small and Engineer told to me that he is unable to service because he has less knowledge doing that even to open a srew and fix it as it was original position before opening .
When spoken to Mr Sharma Head of service department who also told to me that Engineer cant give service at on site because there engineer are very junior to give services on site as against company claim when any consumer purchase any brand .
Engineer had taken my Mutimix on Friday night and when i asked him that he has to show me the parts which you will replace . he denied he said i will not open and will not show you , he was so rude while replying . It seems he has this kind of training from his head and from company . How should I get confirm that my part is replaced because service is not done in front of me .
even My part still with service engineer and not taken by him .
I am not happy and planning to launch a complain in consumer court . Same has conveyed to Mr Sharma (Head of services ) and he said to me ok go ahead . He is less intresed to save company bad image infront of consumer .
I had purchased my product in second sale , and since first day i got smoke while plugin this to mains switch board . Engineer confirmed that it is totally faulty .
Inalsa should replace it with enw one and also send apologies letter to me , they harassed me a lot .
I need Inasla should replace the MULTIMIX with branded new because i havent use there product for single day since first day i launch compaint to Inasla .
request to all customer that INALSA is worst in after sale services , so in vest your money wisely
Thanks
Danish
Gadgets and founded since 1967 , A consumer had great expectation from company when they purchase
any product . In same way I purchased a Multimix in second sale and got so much disappointed seeing its services and commitment . The services are really worst , on top of that Engineer section is toally junior who are unable to open and clsoe any
product . Multimix is very small and Engineer told to me that he is unable to service because he has less knowledge doing that even to open a srew and fix it as it was original position before opening .
When spoken to Mr Sharma Head of service department who also told to me that Engineer cant give service at on site because there engineer are very junior to give services on site as against company claim when any consumer purchase any brand .
Engineer had taken my Mutimix on Friday night and when i asked him that he has to show me the parts which you will replace . he denied he said i will not open and will not show you , he was so rude while replying . It seems he has this kind of training from his head and from company . How should I get confirm that my part is replaced because service is not done in front of me .
even My part still with service engineer and not taken by him .
I am not happy and planning to launch a complain in consumer court . Same has conveyed to Mr Sharma (Head of services ) and he said to me ok go ahead . He is less intresed to save company bad image infront of consumer .
I had purchased my product in second sale , and since first day i got smoke while plugin this to mains switch board . Engineer confirmed that it is totally faulty .
Inalsa should replace it with enw one and also send apologies letter to me , they harassed me a lot .
I need Inasla should replace the MULTIMIX with branded new because i havent use there product for single day since first day i launch compaint to Inasla .
request to all customer that INALSA is worst in after sale services , so in vest your money wisely
Thanks
Danish
Aug 13, 2020
Complaint marked as Resolved View replies
Beware of INALSA product, dont purchase any product from them if its top working then you wouldnt be able to repair it .
INALSA after sale services are worst in CAPITAL new delhi itself . so shameful !!
INALSA after sale services are worst in CAPITAL new delhi itself . so shameful !!
You have not mentioned that Inalsa has replied you twice that they will give a refund since the spares and products are not available with them. Also, have send you a reminder through the mail communication and till date you have not replied for confirmation
Hello Amit,
I had alreday been replied and disgree with your offer, as Its my right to make visible your company face to rest of the world that INALSA does cheat and shows negligence to there customer, they harrased there customer even there staff is also uneducate in terms of customer handling they use use hard word and staff directly says to customer that they are not even trained to open a single screw, worst case i even never heard of that .
Below email should see how lier is the company and how it goes, the message sent to you on 1 apr and replied you back on" march 28 " shameless
fyi, these are mail trails .
amit________________________________ From: amit [mailto:[protected]@inalsa.co.in] Sent:...
Mar 19
Reply |Danish Umar to amit, Hirdesh, rakeshb
show details Mar 28 (7 days ago)
fromDanish Umar <danish.[protected]@gmail.com>
toamit <[protected]@inalsa.co.in>
ccHirdesh Sharma <[protected]@inalsa.co.in>,
[protected]@inalsa.co.in
dateMon, Mar 28, 2011 at 11:12 AM
subjectRe: Delivery Status Notification (Failure)
mailed-bygmail.com
Images from this sender are always displayed. Don't display from now on.
hide details Mar 28 (7 days ago)
Hello amit,
You should know, Inalsa must also understand that consumers want to be served and not just sold ... creating positive company perceptions. Consumer Rights ... In a country like India, a large section of the population looks for best services provided by Inalsa .
So giving this kind of excuses doesn't meet customer retaining policy or to stand in this big challenging world to compete with other's like Bajaj, electrolux etc .
I felt really bad that your other competitors are giving best services and proving infront of consumer's .
I alreday stated i dont want my money back, I want my good's to be replaced in batter condition, Inalsa as already been proved that they are worst in after sale services and they least intrested to save compnay bad image . this our conversation is being reviewed by many in social network and consumer form and many are looking how inalsa support there coustomer after sale services such a big disappointment with this kind of negligence and worst services, and false commitment provided by such a big company like inalsa .
So shameless !! .
Rgds
Danish
I had alreday been replied and disgree with your offer, as Its my right to make visible your company face to rest of the world that INALSA does cheat and shows negligence to there customer, they harrased there customer even there staff is also uneducate in terms of customer handling they use use hard word and staff directly says to customer that they are not even trained to open a single screw, worst case i even never heard of that .
Below email should see how lier is the company and how it goes, the message sent to you on 1 apr and replied you back on" march 28 " shameless
fyi, these are mail trails .
amit________________________________ From: amit [mailto:[protected]@inalsa.co.in] Sent:...
Mar 19
Reply |Danish Umar to amit, Hirdesh, rakeshb
show details Mar 28 (7 days ago)
fromDanish Umar <danish.[protected]@gmail.com>
toamit <[protected]@inalsa.co.in>
ccHirdesh Sharma <[protected]@inalsa.co.in>,
[protected]@inalsa.co.in
dateMon, Mar 28, 2011 at 11:12 AM
subjectRe: Delivery Status Notification (Failure)
mailed-bygmail.com
Images from this sender are always displayed. Don't display from now on.
hide details Mar 28 (7 days ago)
Hello amit,
You should know, Inalsa must also understand that consumers want to be served and not just sold ... creating positive company perceptions. Consumer Rights ... In a country like India, a large section of the population looks for best services provided by Inalsa .
So giving this kind of excuses doesn't meet customer retaining policy or to stand in this big challenging world to compete with other's like Bajaj, electrolux etc .
I felt really bad that your other competitors are giving best services and proving infront of consumer's .
I alreday stated i dont want my money back, I want my good's to be replaced in batter condition, Inalsa as already been proved that they are worst in after sale services and they least intrested to save compnay bad image . this our conversation is being reviewed by many in social network and consumer form and many are looking how inalsa support there coustomer after sale services such a big disappointment with this kind of negligence and worst services, and false commitment provided by such a big company like inalsa .
So shameless !! .
Rgds
Danish
MOST OF THE PRODUCT PURCHASED ONLINE...ARE FAULTY & NOT AS PER SHAWN OR NOT GURANTED... NOBODY WILL PROVIDE .AFTER SALES SERVICE ..EVEN AFTER SO MANY COMPLAIN...
ALL COMPANY INCLUDING BRANDED ARE CHITTING WITH ALL CUSTOMERS BY GIVING LOW COST THEN MARKET PRICE... SHAME...SHAME TO ALL ONLINE ADVERTISERS AND REQUEST TO ALL INDIAN ...NEVER BYE ANY PRODUCT ONLINE
ALL COMPANY INCLUDING BRANDED ARE CHITTING WITH ALL CUSTOMERS BY GIVING LOW COST THEN MARKET PRICE... SHAME...SHAME TO ALL ONLINE ADVERTISERS AND REQUEST TO ALL INDIAN ...NEVER BYE ANY PRODUCT ONLINE
INALSA is big cheater, this company has no value and respect to customer hard earned money .
never BUY a Prodcut from "INALSA " a BIG cheater .
never BUY a Prodcut from "INALSA " a BIG cheater .
My electric kettle was taken for service/repair by CEE EL TRADERS, NOIDA technician about a month back, but till date it has not been repaired for want of some spare parts.Delay is causing lot of problems. Either you repair or replace.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Motor not working
| Address: | East Delhi, Delhi |
I had purchased an Inalsa hand blender approx 2 years back and it is most disturbing to find out that the motor does not seem to work anymore.
Prior to this I had bought a Braun which burnt out and was recommended Inalsa which also has ended up with the same fate.
I am not at all pleased with such sub standard products floating in the market.So all those who plan to buy please be careful when choosing brands.
Prior to this I had bought a Braun which burnt out and was recommended Inalsa which also has ended up with the same fate.
I am not at all pleased with such sub standard products floating in the market.So all those who plan to buy please be careful when choosing brands.
Aug 13, 2020
Complaint marked as Resolved View replies
Inalsa — manifacturing defect
i perchased two inalsa food prosseser in 6 months and both have cupling werre difected after many calls serice center repair it its a good prosseser but service is very poor they told me its a common diffect now a days in this product Helpful
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Problem with food processor
Sir,
I purchased the INALSA food processor last year from the retailer Discount Circuit, Ansal Plaza, Vaishali, Ghaziabad.It is under warranty of two years.But in the warranty period itself, it started problem in its basic functioning. When I tried to contact the retailer Discount Circuit, Ansal Plaza, Vaishali, Ghaziabad, I found the shop is shifted from that place. I aso tried to contact at the phone no. given in the service booklet of the INALSA, it was saying that no. dialled by you does not exist. Kindly help.
Rajesh
I purchased the INALSA food processor last year from the retailer Discount Circuit, Ansal Plaza, Vaishali, Ghaziabad.It is under warranty of two years.But in the warranty period itself, it started problem in its basic functioning. When I tried to contact the retailer Discount Circuit, Ansal Plaza, Vaishali, Ghaziabad, I found the shop is shifted from that place. I aso tried to contact at the phone no. given in the service booklet of the INALSA, it was saying that no. dialled by you does not exist. Kindly help.
Rajesh
Aug 14, 2020
Complaint marked as Resolved View replies
NO SERVICE
No service by service centre at Moradabad. Helpful
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