[Resolved] Inb Times Of Money Limited — purchase not received. need refund

aru2580

Website:

www.timesofmoney.com/TOM/index.html

I tried making an in-app purchase on Tuesday at around 2:47 AM worth Rs. 890. I paid via SBI internet banking and Rs. 890 were deducted from my account and transferred to INB Times of Money Limited. However, the purchase was neither reflected in the app (Toram Online) nor on Google playstore records. Please look into the issue and refund my money as soon as possible. My reference no. is IGAHFQBLP0. I don't even see a consumer complaints section on their website.

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Oct 19, 2019

Complaint marked as Resolved

Money refunded by INB Times Money Limited to my bank account on 19th October 2019 after I registered a complaint with SBI customer care online.

Oct 15, 2019

Updated by aru2580 Edit: I tried making the purchase on 15th October, 2019.