Income Tax Department — pan card not delivered

Address:637408
Website:tin.tin.nsdl.com

On dated28.08.2017 i checked pan card status and found that my pancard no-bgzpv6865j has already despatched on dated 04.08.2017 by blue dart express ltd courier but till now on 28.08.2017 i could not received my pancard. Previously my friends had received in only 5 days from the date of dispatch by courier. But this had already 24 days completed. So when shall i get my pan card?
Pan application status :
Blue dart express ltd courier vide airway bill no. [protected]
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NAME : RAJ KUMARI
ACKNOWLEDGEMENT :N-[protected]
CATEGORY ; INDIVIDUAL
STATUS : Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application.why nsdl shows my apploction status pending??

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    A R A Center, E-2, Jhandewalan Extn., New Delhi, Delhi, India - 110055
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