Independent Dth — installation not done even after 26 days

Address:	New Delhi, Delhi, 110059
Website:	www.independenttv.in

I have booked an dth connection from independent dth / reliance big tv on 3rd dec'2018, but my installation never happened. On calling so many times, they always ask me to wait for another few days, but gave the correct information. Their seniors are always busy, never got a call back despite of so many promises. I have informed them so many times, that in market their boxes are being installed in 24 hrs by paying rs. 500/- extra. How come company is unable to install the boxes even in 30 days, when their dealers are charging rs. 500/- extra for 24hrs installation. The matter is very serious and there might be company's own staff is indulge in this black marketing, directly or indirectly. Now i only need refund, as company is not able to provide any service. The amount i paid at the time of installation is rs. 1999/-. And my registered mobile number is [protected].