Independent — independent dth not working

Address:

Village sanda, 328001

I wish to complain about independent tv dth service that i purchased on 29th april 2019 and paid 5000 to book the service i am complaining because it's been over 5 month and still i have not received my new dth connection service at my requested address. I was promised that new dth connection will be installed in 10-15 business days. To resolve this problem i would like independent tv to refund my complete booking amount that is 5000 as the company has failed to fulfill its promise.