Independent TV Complaints & Reviews

Independent TV — dth cable connection issue

1 Review
Amit Jaiswal
Shi-3/18-A Nawalpur Bashi Varanasi District, Uttar Pradesh, India
Mobile number [protected]
Email [protected]@gmail.com
Jun 17, 2019
Submit a Complaint
I have purchase a DTH connection of Independent Tv and now they are not providing any of the channels currently even i have buy some channels from ALacarte pack as well but they didn't gave me that channels as well as it is creating lot of problems that is we cant entertain ourselves due to unavailability of channels..
So i request you to kindly take any initiative step against this fraud company and refund my amount of 2250

I have purchase a DTH connection of Independent Tv and now they are not providing any of the channels currently even i have buy some channels from ALacarte pack as well but they didn't gave me that channels as well as it is creating lot of problems that is we cant entertain ourselves due to unavailability of channels..
So i request you to kindly take any initiative step against this fraud company and refund my amount of 2600.

I booked for Big TV in April 2018 by paying Rs.500/-. In January 2019, i received a call regarding mu booking of DTH Service. I paid Rs.2000/- and the person who came at my home installed Independent TV STB telling me that the name was changed, But the service will continue for 1 Year in free.

After 2 Month all the HD Channels was shut down. Before 15 Days to 3 Weeks All ZEE & COLOURS Channels not broadcasting.

In last week, the local dealer told me that on 15th June all channels will be start. Today on 15th June, when I enquired the local dealer at Kolhapur Chinmay Electronics told to wait till 22nd June. He also offer me Airtel TV Subscription by paying Rs.1000/- for One Month free.

I cann't understand whats happening? Whether Independent TV was Closed or it's a marketing policy of Airtel TV

My name rajesh gattani son of late n c gattani district varanasi we are the zonal distributor of independent brand dth service while thinks are so all of a sudden on the inter evening night 12-june-2019 at 10.30 pm trnsmission of the dth service of independent tv were blackout all india arround 20 lakh customer and the services were suspendend on account of satelite connect disconnection as the manegment of the company could not satteled matters with antrix and company has shared a message with its customer on its landing page as follows " dear customer our service will be suspended on a/c of satelite signal disconnecton". Same here expected to resume only june 22. 2019.
Totally fraud and cheated by company i request your honourable authority to conduct an inquiry into this matter and punish the culprits and do justice to 20 lakh customer.

Since more than 15+ days TV channels are not working and showing just a error massage as per below. and there are no response from company side when we try to call them, no one is able to connect with customer care or any authorities to Independent Tv.

" Error - 400 Signal Lost" Weather condition at your side or Broadcast side may have affected your service."

and there is not toll free number or any customer care number is working to solve the problem.

Kindly refund the amount.

सर ३ महीने पहले मैंने इंडिपेंडेंट टीवी लगवाया । कंपनी ने और डीलर ने एक साल फ्री चलेगा ऐसा बताया गया जिसके लिए मैंने 1999 रुपए का भुगतान किया । लगभग कुछ दिन सब कुछ ठीक चला लेकिन एचडी के सारे चैनल कंपनी ने बिना कोई जानकारी दिए बंद कर दिए । मैंने डीलर से पूछा बोला एक हफ्ते में सही हो जाएगा सर्वर की समस्या है ।।।। मैंने एक सेटअप बॉक्स और लगवा लिए उसके कुछ दिन बाद ही सारे चैनल बन्द हो गए कुछ दिन के लिए कस्टमर केयर पे कॉल लगता है नहीं लेकिन एक दिन कॉल लगा बोला रिबूट करना पड़ेगा मैंने कहा करो उन्होंने किया तो गिनती के १० या २० चैनल आने लगा । ११ जून के बाद से कोई भी चैनल नहीं आ रहा है । मैंने ही नी जिन्होंने भी लिया है मेरे मार्केट में किसी का भी । ना सिग्नल आ रहा है ना कॉल लग रहा है । श्री मान जी से निवेदन है कि जो मुझे मानसिक रूम से भी और आर्थिक रूप से भी समस्या हुई है मै उसकी भरपाई कंपनी से चाहता हूं । और कंपनी पे कड़ी करवाई की भी उम्मीद करता हूं । हमारे देश में ही रह कर हमरे देश वासियों को ही बेवकूफ बना रहे है । ये बहुत दुखद है । कृपया उचित करवाई करने का कृपा करे ।

Independent tv not working last 15 day at junagadh gujarat no response customer care phone no is not receive our call.every time local distributors ask me update for settalite how many time to update every month 15 day close for update this is not big tv but this is big chor i can't believe for reliance big chor big chor big chor pls solutions our complain.

We bought this new Independent Tv DTH(later we realized Relaince BIG TV name changed as Independent TV), Paid 3500 for 1 year unlimited channels and 5 years free to air channels.its just 4 months and for the past 1 week, not even a single channel is coming.worst customer care, they wont respond to you.totally big fraud and waste of money.Company must take this issue as serious and resolve it ASAP.

INDEPENDENT tv के खिलाफ विभिन्न मुद्दों के बारे में शिकायत के रूप में ...
समान समस्या का सामना सभी को करना पड़ता है, इसलिए कृपया इस मामले को देखें और ग्राहक द्वारा दी गई कुल राशि वापस करें ...
और उन्हें independent tv के कारण होने वाली असुविधा के लिए अतिरिक्त राशि दें।
तब उन्हें एहसास हो सकता है कि जब यह हमारे पास आता है तो कैसे दर्द होता है ...
Pls इस समस्या को जल्द से जल्द हल करें ...

I have opted the Independent TV connection in March 2019 with HD channels pack. Around last month the HD channels have stopped working and from last week I am unable to see any paid channels, also whenever I am trying to contact given Independent TV customer care number it's always busy and I just can't reach to them. I had sent multiple emails for this but no reply, this is pathetic and I am not sure what else I should do to get it rectified.

Mo No. : [protected]
As many of complaint against Independent TV regarding different issues...
Same Problem is faced by everyone so kindly look in to this matter and refund total amount paid by the customer...
And give them extra amount for inconvenience caused by Independent TV..
Then they can realise how it hurts when it comes to us...
Pls solve this problem as early as possible...

I've installed an independent TV set up box 4 months ago. The dealer told me that all the channels are absolutely free. But after 2 months of installation the half channels were stopped by the independent company and they were telling me that its my mistake that I've not listen properly to the dealer. Now all channels are not working after 4 months of installation. So I recommend to refund me my money.

I am using independent tv from last 4 months, they had offered all channels for 1 1year but now they are removing important channels, we are highly disappointed, also their customer care number is busy everytime, from last 7 days all channels are disappeared and giving us notice..
Error -400 Signal Lost
Weather condition at your location or at broadcast site may afftected your service..

Totally wastage of money, please take action regarding my complain

It's is the worst organisation who cheat all the people's I don't know why government is not taking any action against them they openly cheat all the customer .they commit to give all HD and standard channels one whole year in rs.2400 and not given the service properly for a month, now it's completely flop and stop giving a single channel

[protected]

इंडिपेंडेंट टीवी मेरे साथ धोखा धड़ी कर रहा है मेने एक साल का पैकेज लिया था अभी उसको 6 महीने ही हुए है और इन्होंने सेट उप बॉक्स की सेवाय बन्द कर दी है और डीलर को मैं फ़ोन लगता हूँ तोह वोह भी मेरा फ़ोन काट रहा है ..आज 5 दिन होगये है और इनकी कस्टमर केयर भी बंद पड़ा है उसपर भी फ़ोन नही लगता.. आप लोगो से विनती है कि आप इस स्मसिया का हल जल्द से जल्द निकले और इनपर करवाई कर के मुझे मेरा पैसा वापस दिलाए ...धन्यवाद

One of mistake i have done that we have installed independent TV, most of time most channels are unavailable some time Star, than Zee and So on. Every week we face new problems, sometime audio turn off automatically for minute and than on and so on.

We are tried hard to contact customer care but most of time its unreachable or busy.

They are not replying emails also.

Very Pathatic and unstable service. Not expected this from Reliance.

We have two set top Boxes relating to Independent TV under the Reliance Big TV. Both the TV are not running showing the reason 400- due to whether condition at the area. As suggested by the provider, we have changed the channels so many times but in vein. Will you please get these set top boxes in order to enable us to view the programs of the TVs. I will be very thankful to you. If it is not solved, please tell us what to do. Shall we go to the another company for providing the programs.( My Phone No.; [protected])

I am facing the error 400 signal lost... Called several times customer care number.. No one responding in a proper way.. Feeling like irritated.. Why only customer suffered in india even though fault is from company side.. They are not even raising a request. Many channel and HD channels not working. My CA ID is 042785B9. If problem not resolved, I have to take legal step for the same. Take necessary action immediately.

I brought independent tv at rs 3000 for 12 monts and aprox 3 months over and service are got disconnected. Many channel are already get disconnected before 1 months also. They are doing cheating with public. There should be strick and fast punishment so that they will start or give money back please start we are not able to see any thing or we have to take new or other company connection, also they have pathetic customer service, even when you have not explained about what you are facing, they already started saying “Sir this is a common issue facing by our most of the customers, I will resolve soon.

Sir, independent TV had taken 12 month charges RS.2000/= and they had closed their services from today onwards. 12 months was not completed. So you tell me, what we are supposed to do it. Now, we want our money returned. Independent TV had cheated customer. So take action against this.i had taken this connection from December 2018 and from 14 June onwards, their services was dis continue.
Booking ID is 14535504. Kindly resolve it asap

Customer care no is [protected]