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Independent TV Complaints & Reviews

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Updated: Jul 17, 2023

Complaints 1024

Resolved

130

Unresolved

894

So far, so good. Independent TV is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Independent TV will keep up the work and continue to help more customers with their concerns even better 🤝

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Independent TV reviews & complaints page 17

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Address: Gautam Buddh Nagar, Uttar Pradesh, 244921

We are very disappointed with services of independent tv for long time and not the single channel is broadcasting now... from last few months firstly their all star channels had stopped broadcasting and then zee and color network now not a single channel..first time when we bought independent tv set up box we have given Rs 2500 to agent and they had promised to us that all channels will come free for one year but now slowly slowly every channel is being disappeared and we have contacted customer service lots of time and we are not satisfied with there answer and we just want our money back my register number [protected]
And serial number is [protected]
Please refund our money back as soon as possible account details are given below
Acount holder Satnam Singh
IFS Code :PSIB 0000836
A/c [protected]
We just want our money back
Gurdwara shri guru Singh sabha bilaspur, distt.rampur-244921

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Sir, independent TV had taken 12 month charges RS.2000/= and they had closed their services from today onwards. 12 months was not completed. So you tell me, what we are supposed to do it. Now, we want our money returned. Independent TV had cheated customer. So take action against this.i had taken this connection from December 2018 and from yesterday onwards, their services was dis continue.

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Address: "Momai krupa", 10 Jaljeet Nagar,, B/h. Gokuldham society, Nr.Umiya chowk Bus Stand, Rajkot, Gujarat, 360004

Dear sir, i am a customer of independent tv but independent tv fraud/chit me, he has taken fees of one year but now he is regularly remove many channels to his platform, Also today show error 400, and not start all channels, only show Error 400. So Sir, I want to refund my amount and withdraw this poorest DTH service urgent basis.

With Rgds
Bharat Parmar, Rajkot (Gujarat)
Mo.[protected]

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Address: H Block, 1st Floor, Dhirubhai Ambani Knowledge City Koparkhairne, Navi Mumbai Mumbai - 400710 Maharashtra (27), Mumbai City, Maharashtra

My independent set top box C.A ID - 0600B279 that i had packed all channels for one year on 18/02/2019, but after 10 days almost all channels stopped. Independent tv customer care told me that we are busy for few days so we can't help your. I request you to take strict action against independent tv so that it can not violate the rules of trai in the future. Refund require for all losses..
Mobile no. [protected]

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In past few days this broadcasting stopped no reply from customer care services phone are not connect stopped channel like Zee And other
Where's filed complaint they taken money from me for whole year but service of this company very poor they're ignoring customers please solve this problem
And start service immediately
I will wait company answer.

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Address: 707/50, Krishna Gali no 14, adrash mohalla, near metro station moujpur, delhi, New Delhi, Delhi, 110052

Website: www.independenttv.in

Sir hum nai march 2019 mai independent tv Ka dth lagwaya tha id number ki image main attach Kar Di hai. Sir jab lagwaya tha tab distributor nai Kaha tha ki Sare channel aa gaye, liken phale star Kai channel baand kiye phir dheere dheere Sare channel baand kardiye hai. Aaj Ka status yeh hai ki aab koi bhi channel nahi aa rahe hai. Sir hum log customer care par phone milte hai tho milta nahi hai. Ab hum log parshan ho Gaye hai. Jo fraud independent tv wali nai Kiya hai. Sir ko kator set kator saaz Di Jaye aur inka license cancel Kiya Jaye. Kirpa Karke hum logo Kai rupee refund kiye jaye. Aur hum logo ko justice diya Jaye.

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Address: Ranga Reddy, Andhra Pradesh, 500049

As Independent TV has issued scheme for this user that they will provide DTH connection with TV for one year free subscription. Which i availed while i bought TV Setup box. Since two days they have disconnect DTH service due to tax not paid by them. So, where i have to get my refund amount which i paid. This inconvenience not been entertain by us. Can you please look into this and update me on same. Thank you in advance.Regards, Bhupal Reddy

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Address: Mangal Bazar G E Road Raipur C G 492001, Dehradun, Uttarakhand

Website: [email protected]

मेरे द्वारा इंडेपेनेड टीवी मे 1 साल का पैकेज लिया गया था जो मेरे सबसे बड़ी गलती थी जिसके कारण मै अभी वर्तमान मे कोई भी चैनल नहीं देख प रहा हु॰ डीटीएच लगाते समय
कस्टमर केयर ने भी पूरा अस्वासन दिया था की आप को सभी चौनल 1 साल तक फ्री मे चलेगा लेकिन 3 माह बाद पहले HD चैनल बंद किया फिर ZEE TV बंद किया अब 13-6-19 से पूरा चैनल बंद किया ओ भी बिना किसी जानकारी के यह सब TRAI के नियम के कारण हुआ । जिसके कारण आम जनता को परेशानी हुई उसका जबाव दार कौन है और उसका हल क्या है न हीं Independent TV का कस्टमर केयर लगता है और न ही TRAI का
ट्राई बिना बिना सोचे समझे नियम लगाती है जो सिर्फ कंपनियो को फायदा पाहुचाती है और आम जनता को परेशान होती है अभी तक हजारो कम्पलेन के बाद भी अभी तक आप के द्वारा कोई कार्यवाही नही की गई है इसका क्या मतलब है Independent TV और TRAI जनता का पैसा खा गय और इसका हल भी नहीं निकाल पाये

Aug 7, 2021

Complaint marked as Resolved

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DishTV Customer Care

from Delhi, Delhi

Jun 19, 2019

Dear Rustam,

We are sad to hear about the experience you had. You can get these channels along with all your other favorite channels as per your wish with DishTV. Kindly share your contact details with us at [protected]@dishtv.in.

Regards,
Online Team
DishTV

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Address: 560036

I have taken independent 1 year subscription by paying Rs. 2500. It was pathetic situation always. Initially offer was for all HD channels. But after few days, limited to SD channels. And now I am not getting any channels at all since past 2 days. Just giving an error as weather condition or broadcast site may have affected, call customer service. Tried many number of times to Customer care service, it will be always busy and never get connected. It is worst, that, by paying huge amount in advance and no service provided. My CA ID: 042661DE. Kindly take back this non functional, non reliable, and no response service, and refund back the amount paid. Please don't cheat customers and there is some limit. I was waiting with patience till days, and I am planning to file a case, if there is no response. For any queries, contact me to [protected]. THANKS. Bhaskar

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Address: Plot no. 2451-52, janta colony, main agra road jaipur, Jaipur, Rajasthan, 302004

Sir,
I beg to say that i want to solution this independent tv company. I got purchased 1 year package 29 march 2019 to 22 February 2020. I am very sad about this service and all inturpted chennel and services by this company so I want to refund my money.
Please sir I want to refund my 2500 rs or continue all services by this company.

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Address: 251/18 ASHOK NAGAR, UDAIPUR, Udaipur, Rajasthan, 313001

Sir,
I am using big TV since last 10 years.TV service is stop from 12 June, showing error 400
No one respond on phone.
I use yearly pack. My pack will be expired in the month Dec 2019
Also approx 6000 rupee available in my wallet bigtv now independent TV
Please help us.

Dileep chittora
Smartcard number[protected]
Phone number [protected]

Aug 7, 2021

Complaint marked as Resolved

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DishTV Customer Care

from Delhi, Delhi

Jun 19, 2019

Dear Dileep,

DishTV can offer you uninterrupted service with customized packs at no extra cost. To know more, kindly share your contact details with us at [protected]@dishtv.in.

Regards,
Online Team
DishTV

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Address: Kothariya road, Rajkot, Gujarat, 360002

Website: www.independenttv.in

Independent tv cheated its customer frequently. repeatedly problem comes in channel viewing. From 12th june 2019 its signal lost completely showing bad weather. Also facing freezing issues and whole Zee network notwork channels are not comes from last 1.5months. I have called many times in customer care but they don't have any satisfied answer. Worst experience of DTH with Independent TV

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Address: Porbandar, Gujarat, 360575

As Independent TV has issued scheme for this user that they will provide DTH connection with TV for one year free subscription. Which i availed while i bought TV Setup box. Since two days they have disconnect DTH service due to tax not paid by them. So, where i have to get my refund amount which i paid. This inconvenience not been entertain by us. Can you please look into this and update me on same. Thank you in advance.Regards, AMIT JETHWA

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All Hd channel get stop when I setup independent TV and all ZEE channel not working from last month and now My all channels get stop from last two days. I am complaint it from mail but still no reply has come. And company number as always shows busy.Cable tv operator of our area does not do anything about this. My CA ID is 0432DF68. if independent TV can not start all channel than give me our 2500 refund.

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Address: Bhilwara, Rajasthan, 311001

We bought a set top box from Independent TV and it is not working from last 5 days.
When complain about it they say *Sir, band rahega aapko jo karna hai kar le* when asked how we will be able to watch match of India and Pakistan World Cup they say *sir kuch aur dekh lo*

They Customer Care is not answering anything and we do not have any solution for the problem

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Ye independent tv wale khalu wade karte hai ki 1 sal sab free dikhayenge but jab humne ise installed kiya 1 mahina accha chala badme uska issues chalu hogaya Chanel dikhate nahi customer care ko phone kiya to bolenge technical issue hai kuch din wait karo...

Mere ki puchana hai jab tum independent walonko service deni jamati nahi to kahe k liye service provider bane ho

Jake tele pe kele becho..

Dekho wo to hota hai kya tum logo se...

Frustrated customer of independent tv

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Address: Sonbhadra, Uttar Pradesh, 231216

Dear sir, I'm a customer of independent TV before installing the DTH they said all channels are free and some HD channels are also free in charge of RS 2400 for a month but after 2 weeks all HD channels are stopped and other important channels are stopped then we call distributer to solve the problem but he said we are in process of maintaining our system so after some time problem will solved but after a month problem are not solved then we call customer care but they said same as distributer said then after 2 month some other channels are closed and customer care phone has switched off and distributer said we can't do anything this is company problem then this time 4 months problems are as
I request please ban this company because as me many other people in our city are facing the same problem
Thank you

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Address: Isanpur -vatva Road ahmedaabd - 382440, 382440

As Independent TV has issued scheme for this user that they will provide DTH connection with TV for one year free subscription. Which i availed while i bought TV Setup box. Since two days they have disconnect DTH service due to tax not paid by them. So, where i have to get my refund amount which i paid. This inconvenience not been entertain by us. Can you please look into this and update me on same. Thank you in advance.Regards, Ronak.

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M

Manish Sawai

from Jabalpur, Madhya Pradesh

Jun 14, 2019

False commitments, HD Channel removed, Colors Zee channel also not working video pause ..so many problems

DishTV Customer Care's response, Jun 17, 2019

Dear Manish,

DishTV can offer you uninterrupted service with customized packs at no extra cost. To know more, kindly share your contact details with us at [email protected].

Regards,
Online Team
DishTV

DishTV Customer Care's response, Jun 25, 2019

Dear Manish,

Information about your complaint is still awaited from you. Please contact us on [email protected] with the necessary details for any further assistance.

Regards,
Online Team
DishTV

R

Ramashish Jaiswal

from Allahabad, Uttar Pradesh

Jun 14, 2019

Dear sir I have book independent TV 25th December 2018, till now not nstall my conction, after 2 month refused me for installation, then tell me your money refund 1999 Rs, but not refund till now, sir pls help me, my mo [protected] which I have book from this number,

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Address: H Block, 1st Floor, Dhirubhai Ambani Knowledge City Koparkhairne, Navi Mumbai Mumbai - 400710 Maharashtra (27), Faridabad, Haryana, 121005

Website: www.independenttv.in

मैने Independent TV Set Top Box connection फरवरी 2019 में 2000 रुपए देकर एक साल तक का चालु करवाया था जिसमे सभी चैनल्स दिखाने का प्लान था लेकिन दो महीने बाद ही आधे चैनल्स बंद हो गए और अब तो कोई भी चैनल नहीं आ रहा है अभी तो सिर्फ 4 महीने ही हुए थे जब मैं इंडिपेंडेंट टीवी के डीलर के पास गया तो उसने कहा की ये बंद हो गया है और तुम्हे दूसरा लेना पड़ेगा मेरे सारे पैसे डूब गए. मेरे जैसे पता नहीं कितने लोगों के साथ इंडिपेंडेंट टीवी ने धोखा दिया है. जब मैंने इस कंपनी के मालिक को सर्च किया तो मुझे पता चला की ये अनिल अंबानी की कंपनी है. क्या आप इसमें कुछ कर सकते हैं या मैं ये समझू की हमारी देश की सरकार चाहे वो बी जे पी हो या फिर कांग्रेस दोनों ने रिलायंस के भाई बंधुओं को लाइसेंस दे रखा है इस देश के लोगों को बेवकूफ बनाना या उनके पैसे लूटने का.

Gulshan Kumar.
Faridabad -- Haryana.
[protected]@gmail.com

Aug 7, 2021

Complaint marked as Resolved

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B

basant singh digari

from Delhi, Delhi

Jun 14, 2019

very bad experience.

DishTV Customer Care's response, Jun 17, 2019

Dear Basant,

DishTV can offer you uninterrupted service with customized packs at no extra cost. To know more, kindly share your contact details with us at [email protected].

Regards,
Online Team
DishTV

G

gemsameer

from Gurgaon, Haryana

Jun 16, 2019

Sir nothing will happen. They have looted
RS 499 from me in the name of prebooking. And after 1 year they called me to set up the connection for one year by paying 2000. I outright rejected. They are Maha chor. Govt will not take any action. So it is my advice to you to change the another operator. You will feel Telex.

DishTV Customer Care

from Delhi, Delhi

Jun 17, 2019

Dear Gulshan,

DishTV can offer you uninterrupted service with customized packs at no extra cost. To know more, kindly share your contact number with us at [protected]@dishtv.in.

Regards,
Online Team
DishTV

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Address: Latur, Maharashtra, 413544

We have installed independent TV in Jan 2019 and subscribed to annual all channel pack. But despite this we are not able to access all the channels regularly. In month of March-April, STAR channels are not provided and now Zee Channels and Colors channels are not provided. And since last few days Error 400 is displayed on the TV. Their customers care no. is also not accessible. Kindly look into this issue. This is serious customer exploitation case.

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DishTV Customer Care

from Delhi, Delhi

Jun 17, 2019

Dear Shubham,

We are sad to hear about the experience you had. You can get these channels along with all your other favorite channels as per your wish with DishTV. Kindly share your contact details with us at [protected]@dishtv.in.

Regards,
Online Team
DishTV

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