Independent TV Complaints & Reviews

It's been 3 months I have been using independent tv but all the time it has some issues and when I bought it they promised to provide all channels but it's not and for everything I paid Rs.3200 for one year. But today it's completely crashed everytime signal error, video glitch and sometimes remote doesn't work too. Most of the common and important channel are never there with the massage ( we are working on it ) but they never do anything.please have a look on it.

It's been 3 months I have been using independent tv but all the time it has some issues and when I bought it they promised to provide all channels but it's not and for everything I paid Rs.3200 for one year. But today it's completely crashed everytime signal error, video glitch and sometimes remote doesn't work too. Most of the common and important channel are never there with the massage ( we are working on it ) but they never do anything.please have a look on it.

Dear Sir,
we are using your service for last 5 months. but now we are facing the issue of viewing the channels. "Error 400 signal lost"

we are requesting you to depute your engineer immediately to resolve the issue.
S/n no:[protected]
CA id: 0429 8030

No response from customer carecare no which is provided.

thanks.
Best regards
Prabakar T
+[protected]

I bought independent tv dth in jan19, and they offered 1 year all channels free service invluding hd channels, but the company did not completed its promises . They started discontinuing channels one by one and when i mailed i did not get any response.then i called customer care they told me that services wil be continue after 15 of that month, i waited but no progress were there, even the condition were worse the discontinued more channels, i called dealer and claimed the money but he told me that he is also in same situation and then he gave me no of company, s personnel, he asked me to go to court and file the case against the company . Now i am frustated with thease fraudster and want complete refund along with the compansation for the mental harrasment that me and my family gone through last six months and promoter of this company should be jailed under fraud, misleading customers, Mental harrasment, misutilization of fund, false promises .
Apart from this all the dealers should be punished with monetary punishment for mis leading customers for some extra money with thease fraud companies.

I take 1 year plan but after 60 days independent tv is not working that service provider is fraud with me please take serious action against him he fraud with all customer when ever I switch on my television I saw error not even free channel is working I am vary confuse about service provider how can he cheat with all customer please try to resolve this problem as soon as possible

My Independent tv set top box is not working, it says signal lost. The problem had been there for a month but it was just the problem of glitches in between and after calling the customer care they gave forward dates. But now after calling, they are just giving more dates for ahead. STB SN - [protected]
Registered Mob - [protected].I want refund

I have taken this connection some time back and I am very dissatisfied with it. I paid the amount online for connection which was done after many follow ups. Post that many channels were disconnected which were mentioned in offer. Now since last two days nothing is coming. No customer care call is connected to raise a complaint. I am fed up with this service and will raise it in consumer court.

Vijay Maheta

Sir, I have 2 connection of indipendent TV DTH service . And I have pay 3000 Rs. Per connection for 1 year plan.but now independent TV provide very poor service .
Now independent TV stopped all the services without any notice all over the India.all the package of zee channels and colours channel stopped last 1 or 2 months. Ten 3 is also stopped.
Please take a action against indipendent TV

I have a connection of independent TV but from the beginning I have been fooled out. The dealer told to deposited the sum of Rs. 2200/- for a year. So I applied the same. But after 10- 15 days most of the channels has been removed like HD channels, star channels, kids channels etc. From the beginning we are facing the poor customer service and poor quality of channels as well. We have complained to the dealer a lot but no solution has been provided yet. The customer care no. Of the company is not working at all. And there is nobody to get the solution of our problem. TRAI is sleeping. If someone has any advice regarding where should I complain of this cheating, please guide me.

I'm an Independent Tv customer and I booked my connection after hearing from a friend. But after a while there was heavy video freezing which would not stop even for weeks. And when I tried to call the customer support it would always say busy even before welcoming me onto their queue list. After a thousand attempts when the call finally connects they tell that they have a technical issue and i when I ask them what it is they don't know it their self.

After the new tri rules they stopped my working channels which was ok as they had to do it but when I paid to turn them back on, the amount was deducted from my account but the channel was still not on to which they answered that it is again a technical issue, which is still on till date.

STAR channels were not working during the IPL time for almost one month now the same issue is with ZEE.

And now when I want to suspend/close their connection they are refusing that they will not refund my amount and there is as such no procedure for connection suspension.

Bad services and all channel talecast is not and hang all channel and last two month few channel are miss and suddenly stop all channel.1 year payment paid done but channel talecast is very poor, we are very ubset for this service provider. Last two month sometime colors miss or sometime star channel miss or till today date zee channel are miss, I talk to area settop box fiiting engineer he told me service are totally stop

भारतीय दूरसंचार विनियामक प्राधिकरण बोर्ड मै इंडिपेंडेंट टीवी का उपभोक्ता हूं मैंने इंडिपेंडेंट टीवी का एक 2500रुपये में कुछ समय पहले लिया था। जिसके आधार पर मेरे सर्विस प्रोवाइडर को मुझे एक साल के लिए सभी चैनल वाले अन्य सुविधाएं उपलब्ध करवानी थी लेकिन मेरे सर्विस प्रोवाइडर ने मेरे लांग टर्म प्लान से अधिकतर चैनल हटा दिए हैं ऐसा होने के पिछे कारण यह बताया गया कि यह सभी चैनल ट्राई के न‌‌‌ए नियमानुसार हटाऐ गए हैं लेकिन मैंने ट्राई के निर्देश वह नियमो अच्छे से देखा वो समझा है नियमानुसार एक उपभोक्ता को केवल उन ही चैनल के लिए भुगतान करना होगा जो वह देखना चाहता है जबकि इंडिपेंडेंट टीवी ट्राई के निर्देश वह नियमो का उलंघन कर वह चैनल दिखा रहा है जो देखना नहीं चाहते और जो चैनल उपलब्ध है उन में भी निम्न समस्याओ का सामना करना पड़ाता है जैसे-( 1) सिग्नल सर्विस ऐरर(2) चैनल ब्रेक (3) स्टार, जी व अन्य चैनल जो एक सर्विस प्रोवाइडर को देने चाहिए वह चैनल भी मेरा सर्विस प्रोवाइडर उपलब्ध नहीं करवा रहा है जिससे की हमारे पैसे बर्बाद हो जा रहे । अतः इन समस्याओ से जूडी कुछ तस्वीरें वह विडियो भी में आप की साइट पर अपलोड कर रहा हूं और में आशा करता हूं कि आप मेरी इस समस्या को हल करेंगे तथा मेरे सर्विस प्रोवाइडर से मेरी लागत राशि रिफंड के रुप में दिलवाएंगे। आप धन्यवाद।

The independent dish tv has already taken advance for the year with the new connection and now while providing its services some days some channels are not working and other days other channels are not working and making fools of there customer and from today morning all channels are showing signal lost since it is sunny day and there phone is also out of service area.
please help

Signal lost of all the channels in good weather condition of independent TV
And also no good services are provided by the company.
Trai should take strict action against the independent TV
We also complaint in trai in April .
Mobile number [protected]
Also Most of the sports channels are stopped by the company .
We face inconveniency from the company services.

Indepanded tv ने हमारे साथ बहुत बड़ा धोखा किया है हमसे पहले ही सारी चैनल का पैसा पहले ले कर धीरे धीरे hd चैनल बंद किया फिर स्टार के चैनल कुछ हफ्तों से बंद किया अब पूरा महीना होने को आया है उसे colours aur zee ke चैनल को बंद कर के रखा है उसके कस्टमर केयर मे कॉल नहीं लगता हमेशा कुछ ना कुछ प्रॉब्लेम होता ही रहता है कभी सिग्नल का चले जाना कभी सब चैनल का रुक रुक का चलना बहुत ही बड़ा धोखा दे रहा है Independent टीवी हमको मैं बहुत परेशान हो गया हू! अब हमारे बर्दाश्त की सीमा को indepanded टीवी पार कर चुका है अब हमे इस डीटीएच company के साथ नहीं रहना है! हमे hamara paisa refund चाहिए पूरे ब्याज़ के साथ इसी आशा के साथ हम ट्राई पर शिकायत कर रहे है कि aaise धोखे बाज कंपनियां को बंद किया जाय कि दुबारा ये किसी को ना धोखा से लुटे !

Since 12 june the tv is not receiving signal. Error-400 signal lost and the weather is also clear.
Customer care call service is also not receiving the calls.
Wasn't expecting this type of poor service.
In short, very bad service.
Will be expecting a solution or atleast a call from the customer care for the solution and if the problem still persist then refunds.

Complain No. 2700090 registered for "Error 400" on most of the channels telephonically 20 days back. Still in follow up with the service provider for resolution of complaints but action was not taken by service provider so far. It is very difficult to connect with customer care and take long time in waiting for call connection.
It seems to be a fraud with customer by this company

It is very important to send a message to our network, and then send it to your channel as well as the channel paid by the all channels, but the zee channel and color channel 1 month will not be available or the customer care should not be deleted. The bindass zoom etc channel is not a 1year pack that means 2500 wallet or a new one is exported to another company.

This company is totally fraud, please anyhow make possible to return back my deposit amount for dth service, as till date no channel is working properly, we are very upset with service either you solve it or we will go to court, zee, colors channels are lost and now all the channels are delaying. so plz plz help us, its our hard earn money, get it back, for those fraud, I feel now trai is also with dth companies as no action are taken on these companies, if you are not then please do something.

Hi

From last one month i have facing the problem 400 error on independent TV we are not able to receive any channel.
i have sent escalation mail and tried to contact to Toll free no none of the mode is working .
No reply for mails, toll free no doesn't connect .No phone no is working .
Dont know whom to contact for the problem .Taken 1 year subscription . please help what to do.