Independent TV Complaints & Reviews

Hello team,

Bought independent dth back 4 months ago, since 3 days (3 may 2019), half of channels not working, customer id [protected], i am trying to customer care since 3 days but phone number is either busy or always show in queue, never picked by them. Really poorly managed customer care, no timely support and its like totally waste. Please help to get all channels mentioned in pack....

Sir,
I want to know about dth company indipendent tv, they stared in aug 2018 giving the 1 year free subscription of all channels, and being a local distributor we have invested in for the materials and made many customers for the company. For the past 5months it was working well. Problem started when the trai new rule applied, they removed many channels in the name of migration to the new rule. And recently star network was removed...

Hello
My independent tv box id : [protected]
Contact number : [protected] / [protected]
Last 3 days independent has stopped broadcasting zee channels... For the same when i asked customer care they replied it will resume in 2 days and they are not ready registered a complaint even after 4 days... Today i got same reply again that wait for 2-3 days... And before few days star channel were stopped for 15-20 days.. And...

My dht s. N. [protected] is showing error code-6 since last six days. I have made complaint number of times to customer care, but till date the problem is not resolved, also the nodal officer mr. Vikash kappor is disconnecting the phone.

Please take the necessary action and resolve the issue.

Other wise collect your dth & refund my amount....

No rating

Independent tv persons are fraud. My set top box s no. [protected] was installed with prepayment of one year subscription. Since last 12 days i have been complaining at their toll free no that non of the channels being aired. The screen shows error 6 e-86 filter not sufficient. Every time their customer care centre person says that the problem will be resolved within 24 to 48 hours... But no response is done....

Respected sir,
Myself yogesh kumar. I took 1 connection of independent tv before 3 months. As they were providing best quality channels, as told by local vendor. We paid 4000 to local vendor instead of actual price of rs.2100 for the 1 year subscription. The local vendor asked us to pay rs.4000 instead of 2100 and we paid the same. But then all went wrong star channels and utv channels are missing i also say sports channels from sony...

Sir and madam i am in hyderabad my pakeg 4 5 manth old 1 manth back my pacg chang to telgu chanal i have not a talgu chanal plz canvat to hindi pakag i am camplent to 13/4/2019 no rejalat for my camplent indepenent tv castmber care namber [protected] and [protected] call den rong namber so plz my home to1 box s/n.[protected] and 2 s/n.[protected] plz imdet action is camplent...

I paid a subscription fee for a year but no channel is coming now. If i select any channel, i am getting a response as error 200. I tried calling the customer care which is mentioned in the independent tv website but i am getting a response as number invalid. Worst customer support and no response to the email. If i am not getting the right service for what i paid. I am going to file a case against the independent tv in consumer court....

It’s been 3 weeks since all the channels stopped working. Error-6 e87 filter is not enough is the error which was displaying on the screen. Called hundreds of times to contact customer care. Also mailed the same multiple times, but no use. I got a new connection from local cable operator so that if any issue exists i can go talk to them face to face, than calling this worst company hundreds of times.

I am not sure if someone...

This is with reference of complaint workorder no 1692711, and customer id [protected], which i have raised on 15th april regarding an error -6 due to which my connection was not working.

Initially when i have raised the complaint customer support executive told me that technician will visit with in 24 to 48 hrs so i waited almost 4 days but no one visit.

Then i called customer care and they assured me that they...

Sir mene indipendent tv liya to bola gya ki 1year apko all chanal free milenge lekin sirf 1 weak chala or bahut se chanal band ho gye mene customer care se bhi bat kiya to kuch bataye ni fir mene return ke liye distributer se bola to bole 400 rs mahina ka cut krke return krenge ye to company fraud kr rhi esa company ko band kr dena chahiye customer ko loot rhe apse nivedan h ki mere paise refund krwaye
Name - dharmendra kumar jhariyabr...

I, rahul kumar giri, mob no. [protected], had taken a independent tv dth connection with freedom 1999 plan along with rs. 500/- advance booking charges and rs. 1500/- at the time of installation, customer id: [protected], which is free for a year at the time of connection they informed me it will be free for a year with all sd & hd channels (As per there website also) but firstly they stopped my hd channels and now they are slowly disconnecting...

The independent tv is not providing the services properly. Please do the needful.
There is no response from the team and consumer helpline.
Earlier they said that they will provide the all channels but after some time they just started removing channels now even star channels also is being removed which is basic pack and is available with all dth operators basic back.
I request you to please consider this on urgent...

Hello Trai
I m a customer of independent tv and I have paid 2250 rs for the box and dish antenna.They said that I will get all channels for 1 year and free to air channels for five years without any extra charge.
But now it is removing all the channels rapidly. they removed all the star networks channel just ten days before. so i want money back and they can take back box antenna and cable, all are in new condition.
so...

I have purchased independent TV because of your good plan, But after a month all channels are removed from my BOX.

With Star group Independent TV is facing some legal problem and they are displaying a message for consumers that they will get their refund for the period of days star channels not worked.
But what will we do of that refund, we are unable to see the IPL matches right now....

Dear Sir, im Viralbhai Solanki, from Amreli Gujarat, Please Halp me and refund my dth package amount, I already perches independent TV 1 years full dth package, but company has been not working and currently not providing almost 30+ channels, and not received any calls, so please help me about my problem, My mobile - [protected]
My independent Costmor id is - [protected]. Activation date is 12/11/2018. Thanks...

I have taken independent tv in oct 2018. I used to get almost all south channels. But later they removed sun network channels in dec. Later after trai new rule, they remove almost all south channels except some free news channels. Later from nov to till date i am begging to add south channels. I am ready to pay extra for the same. But nobody from customer care ready to add channels. Even i tried to add through their website n mobile app but...

I vipul sagar from modinagar buy a independent tv setup box 2 months before and the company that time saying that we giving the set up box in 2250 with 1 year of all channels subscriptions with hd. Now they closed all the channels only few channels are provided by the company currently. On asking by the helpline they says that trai blocked all the channels. So why they are saying that all channels are free at the time of selling. Now i want...

The independent tv has not giving proper services to their customers from last 2-3 weeks nearly 30-40 channels stopped by the independent tv and when i was calling after this problem their customer care number says it does not exits please check the number you have diled.
Then on 25 april 2019 they promised that all the channels of star network will start on 26 april 2019 then at midnight they again said it is not possible to start...

Hello

During march -2019 i bought independent tv, at point of time they promised 1 year o[censored]ninterrupted service with 300 channels including hd channels for ₹ 3000/-.

Just after few days they took off channels one by one, message shows that (200 - unsubribed channels)
While we paid full money for installation and 1 year of service, independent tv stopped airing hd channels and didn't give any reimbursement...