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Independent TV Complaints & Reviews

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Updated: Jul 17, 2023
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P
Pavan K Dhomeja
from Mumbai, Maharashtra
Apr 26, 2019
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Address: Navsari, Gujarat

We paid for a year but for last 30 days many channels are stopped and also all star channels are syopped for last 15 days. Thry are saying that there is satellite problem or system issue. But we are asking for 15 days of issue? They are just cheating us. Even consumer help line number is also working all the time i am saying 24 hours they are busy on another call. Please resolve our problem.
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    S
    Skumaru
    Apr 26, 2019
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    Address: 88, RAM VIHAR, DEHRADUN, Dehradun, Uttarakhand

    Sir,
    A dish of independent tv was installed at my home 88, ram vihar in dehradun on 02 january 2019. Set box number is [protected]. I again repeat set box number is [protected]. Repeatedly complaints were made on customer care but did not worked. An email at customer on 03 apr 2019 was sent against which a ticket id 6919 had been created. Reminders on 10 apr and 17 apr by email were also given but till date above referred set box is activated by the company.
    Also rs. 1900/- were collected by the engineer/technician instead of rs. 1750/- fixed by the company.
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      D
      Darsheet Vyas
      from Veraval, Gujarat
      Apr 26, 2019
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      Address: Rajkot, Rajkot, Gujarat, 360001

      Jai hind

      I have bought independent dth connection sep 2018, booked online for 500 rs and 1800 at the time of installation, as promised all channel will work for one year... But now after few months cheating started, customers care no. Never works, if we connect with cc than no proper revert, they clearly says this is due to government rules and i will never get any refund, is it gov. Policy?? :), i am just informing this, i know this is never going to justify inocent peoples, as fraud/cheating is very easy and big proffessional business in india. Digital india. :)

      Independent tv
      S/n - [protected]

      Best regards
      Darshit.
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        N
        nawazahmedrke
        from Mumbai, Maharashtra
        Apr 26, 2019
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        Independent tv has removed many channels, with star tv channels also without any information which they commit us for 1 year, that's why we are not able to see our favorite programs and ipl cricket matches, we are very disappointed for this company, when we want to complaint customer care, nobody attend the call. Please take action against this fraud company, please take action against this fraud company, please take action against this fraud company, please take action against this fraud company, please take action against this fraud company, please take action against this fraud company, please take action against this fraud company,
        ...
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          A
          ashna5777
          from Bhopal, Madhya Pradesh
          Apr 26, 2019
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          Address: 490009
          Website: www.independenttv.in

          We switched from tata sky to independent tv due to their attractive offer to give hd channels and other channels altogether 500 channels at a very cost effective rate. It is only 4-5 months since we subscribed to independent tv. Now, now with each passing day, they are stopping many channels viz. Hd channels, infotainment channels, star tv etc. Etc. Our set top box number is [protected]. We tried to contact their customer care officials as well. Many a time they won't pick/answer our call. But the response was not satisfactory. They advised us to log in to independent tv and add the channels we wish to see in a-la-carte. But my question is why should i do so when i was told that i can watch all the 500 channels throughout the year without any additional charge. When i attempt to login with sb no every time it fails. Customer care is fooling me.
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            K
            Karan1512
            from Ahmedabad, Gujarat
            Apr 26, 2019
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            Address: 382006

            At the time of installation, they promised to show all the channels. They took 2500 in total and after some time, the channels have started stopping. Now, the ipl is going on, but no star channels are showing. I called the customer care couple of days ago and they said by evening same day channels will start. It has been 3 days now, but still no star channels are working.
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              D
              Dhinesh Kumar J
              from Bengaluru, Karnataka
              Apr 26, 2019
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              Address: NO.5 MICO Layout, Garepalaya, NO.5 MICO Layout, Garepalaya, 560068
              Website: www.independenttv.in/about.aspx

              I am getting error 6, e87 filter is not enough error from past 7 days. None of the channels are working. When ever i try to call customer care, it says busy. By luck if the call connects, customer care person says that it will be resolved in 24 or 48 hours. I have been waiting from past 7 days but no change. Will the channels work? Or do we need to take different connection?

              Any hopes that this problem will be resolved?
              +1 photos
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                A
                Anil shah592
                from Mumbai, Maharashtra
                Apr 25, 2019
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                Address: 47 3rd block old abadi, 335001
                Website: www.indepdenttv.com

                The main independent DTH software has more tabs than any other player, but it is the only way to make the most of the channels. Sony Sony Sony Sony Sony Sony ESPN Sony SIX Channel has been the band and has the best sports K Star Sports The channel has a diary of DD Sports which has been banned by the channel and also has CNBC TV18 which has the channel to make the discovery channel, which has its channel band Dye Hain
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                  N
                  Nareshantala
                  from Amreli, Gujarat
                  Apr 25, 2019
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                  Address: 302, Avani Palace,, Behind GOL height,Nana mauva, Mavdi green party plot, VYO ro, Rajkot, Gujarat, 360005
                  Website: www.independenttv.in

                  This is with regards to one of my independent dish tv connections with reg number [protected]. -. At the time of payment and installation, we were promised a all hd channels, sports, english, regional channels and many other channels, out of which none of the sports channels are working since the past 15 days. Also, off lately, none of star channels are working either. I tried calling independent tv customer care several times, but i have been informed that due to system issue they are unable to validate the details and they cannot help. We have paid for an year and its hardly been few months, we were going through such inconvenience.
                  Customer care executive are not listening to us and also reduce channel number day by day. Totally fraud company. No one is ready to help us. Even goverment is ignoring this kind of big issue in the country.
                  I want my my money back as you havent fulfill your commitment. You hardly gave channels for 5months.
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                    E
                    Er. VIKRAM JANGRA
                    from Fatehabad, Haryana
                    Apr 25, 2019
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                    Address: vpo jagan, Hisar, Haryana, 125052

                    I am vikram my set top box id no is-[protected] i have purchase one yera pack but last 15 days my hd and other movie channel are stoped by independent tv and many time i hv call toll free number but did not responded please check my details and start my package channel immediately otherwise i will do legal action in consumer court m totally negative to your service.

                    Vikram singh
                    [protected]
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                      P
                      Pankaj Webconfines
                      from Mumbai, Maharashtra
                      Apr 25, 2019
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                      Address: Allap green city, Raya, rajkot, Rajkot, Gujarat, 360007

                      They are cheated all the customers of independent tv.. Plz guys don't buy please i request you all of you..

                      This is with regards to two of my independent dish tv connections - [protected]. At the time of installation, we were promised a list of channels out of which none of the sports channels are working since the past 15 days. Also, off lately, none of star channels are working either. I tried calling independent tv customer care several times, but i have been informed that die to system issue they are unable to validate the details and they cannot help. We have paid for an year and its hardly been few months, we were going through such inconvenience.

                      Regards,
                      Nishant patel
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                        J
                        Jonny_0786
                        from Mumbai, Maharashtra
                        Apr 25, 2019
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                        Address: 227-A Tara Nagar-E Khirni phatak, Jhotwara, Jaipur, Jaipur, Rajasthan, 302012

                        Sir,
                        I have booked a independent tv dated on 6th july 2018. I have paid an amount of 499 rs on pre-booking of independent tv. Then it is installed and the agent who have come to install it he only provided a setup box and a remote to us he don't give the total accessories to us he don't provided the wire and the antina (Chattri) and take 1700 rs but we have received a message of payment of rs 1500 only. Then they don't provide the all hd channels to us they provided only 12 hd channels. But, in the prospectus it is written that they will provide all hd channels for 1 year. We make complaint towards this problem on the customer care number they said it will be increased day by day but nothing happened. We also complain about the issue of there agent also but they didn't take any action towards our problems the problem was as it is.
                        Then after the tria new rules for the all dish service providers they stopped all hd channels and as well as normal channels also.
                        Then what is the benefit to us. They are doing a fraud to the public.
                        What is the means of that 2199 rs we have invested on this company.
                        This company is a fraud and i want that strict action should be taken against this company (Independent tv).
                        Their are so many people making complaint towards this company. All the customer of independent tv are very disappointed of their services and the from customer care service is also fraud of this company.
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                          R
                          Rajiv dhalia
                          from Mumbai, Maharashtra
                          Apr 24, 2019
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                          Address: HOUSE NO-77 SECTOR NO 1, BHOOP COLONY SSB ROAD SHRI GANGA NAGAR, 335001

                          Dear sir,
                          My complaint about my independent tv dish serial no [protected]
                          I buy 2500 for one year pack
                          But u cheat me and other many custmer
                          U say its reliance company product
                          But its fake tv box and not provide ur service
                          When i purchase independent box u offer me one year all chenal but it is fake plan u cheta all custmer i see u in cunsumer court i[censored] not refund my payment back

                          At the time of purchasing the dish company provide me all channel and 10 hd channel for one year but after one month hd channel was not working and my all kids channel was not working sports channel also not working
                          Many other complaints i have but not received satisfied answer.
                          Now company toll free no is not in use also nodel officer no and as per local distributor call to customer care but customer care not is not responding.
                          And last two days all channel is buffering.
                          Last my two reminders no buddy is response my mail kindly suggest me.

                          Please give my money back or i will go to consumer court for solve the problem.
                          Its my last warning to u to solve the paroblem

                          Rajiv kumar
                          Shri gangangar
                          [protected]
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                            I
                            iqbal singh dy
                            from Jammu, Jammu and Kashmir
                            Apr 24, 2019
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                            Address: Chandigarh, Chandigarh

                            I tried to call independent tv customer care no. Which was hold for 30-40 minutes but not picking up the phone. Previously, they provided all channels including hd channels free for one year. But after 15 days they stopped hd channels and after 45 days, they stopped almost 80% channels. Now they are not picking up any phone. Kindly take action against independent tv for making fool of the people.
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                              Hardik9005
                              from Ahmedabad, Gujarat
                              Apr 24, 2019
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                              Address: 380059

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                              Independent tv complaints & reviews
                              Independent tv — dish tv independent
                              Nishant ambre on apr 24, 2019
                              This is with regards to two of my independent dish tv connections - [protected]. At the time of installation, we were promised a list of channels out of which none of the sports channels are working since the past 15 days. Also, off lately, none of star channels are working either. I tried calling independent tv customer care several times, but i have been informed that die to system issue they are unable to validate the details and they cannot help. We have paid for an year and its hardly been few months, we were going through such inconvenience.
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                                B
                                Bhaway
                                from Delhi, Delhi
                                Apr 26, 2019
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                                Address: 10, Sanoli road, Panipat, Haryana, 132103

                                At first they assures that all channels are free for 1 year but now some channels are closed.this is very disappointing service.
                                And this is not right that your assurity fails which is not a good thing. Please take a corrective action as soon as possible and make me able to watch my favorite channels which i used to watch . Please take a action by solving my problem.
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                                  Nishant Ambre
                                  from Mumbai, Maharashtra
                                  Apr 24, 2019
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                                  Address: Thane, Maharashtra, 401105

                                  This is with regards to two of my independent dish tv connections - [protected]. At the time of installation, we were promised a list of channels out of which none of the sports channels are working since the past 15 days. Also, off lately, none of star channels are working either. I tried calling independent tv customer care several times, but i have been informed that die to system issue they are unable to validate the details and they cannot help. We have paid for an year and its hardly been few months, we were going through such inconvenience.

                                  Regards,
                                  Nishant ambre
                                  [protected]
                                  All the INDEPENDENT TV customers are facing this problem. And they are taking the advantage because, TRAI only makes rules and tariffs so, it is easy for JIO to takeover the cable TV market too very soon BUT, no customer complaint mechanism at all.

                                  Even we customers are not united to take this up unitedly. Can't we take this up in a united manner??
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                                    Nitinthukral14
                                    from Gurgaon, Haryana
                                    Apr 24, 2019
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                                    Address: 3 NUMBER HOUSE 42 NUMBER ROAD, WEST PUNJABI BAGH, New Delhi, Delhi, 110026

                                    I had given the security for independent tv on march 1st for 3 connections. It was only after calling them multiple times they gave 3 connection after 6 months or more. They promised to give all channels for 1 yr, including hd channels. And only after 5 months they disconnected the hd channels, star tv package, discover channel, also ndtv. Now they have disconnected my 2 connections also and instead of complaining around 6 times they just giving wrong commitments that it will start within 48 hours but it never happens. Now this time i called to refund my money back they have refused to rufund money of my security. Please help
                                    All the INDEPENDENT TV customers are facing this problem. And they are taking the advantage because, TRAI only makes rules and tariffs so, it is easy for JIO to takeover the cable TV market too very soon BUT, no customer complaint mechanism at all.

                                    Even we customers are not united to take this up unitedly. Can't we take this up in a united manner??
                                    I am ready to unite with everyone and take action..they are misusing my politeness.. My email [protected]@gmail.com
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                                      nikpatel.2207
                                      from Ahmedabad, Gujarat
                                      Apr 24, 2019
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                                      Resolved

                                      Address: 382480

                                      It's totally cheating and disgusting from this worst dth company.
                                      I had purchased independent tv before 3 months before. At the time of purchase they says all channels are free for one year but now at least half of the channels are unavailable, they decreasing my channels day by day, now all star network channels are removed.
                                      Also distributer not given valid answer and there is no valid customer care number to know the current situation. What to do now?
                                      I am feeling cheated... Don't buy independent tv.

                                      Email id : nikpatel.[protected]@gmail.com
                                      Aug 5, 2021
                                      Complaint marked as Resolved 
                                      All the INDEPENDENT TV customers are facing this problem. And they are taking the advantage because, TRAI only makes rules and tariffs so, it is easy for JIO to takeover the cable TV market too very soon BUT, no customer complaint mechanism at all.

                                      Even we customers are not united to take this up unitedly. Can't we take this up in a united manner??
                                      Dear Mr. Patel,

                                      We are sad to hear about the experience you had. You can get this channel along with all your other favorite channels as per your wish with DishTV. kindly share your contact details with us at [protected]@dishtv.in.

                                      Regards,
                                      Online Team
                                      DishTV
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                                        manjul sati
                                        from Noida, Uttar Pradesh
                                        Apr 24, 2019
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                                        Address: near palika nagar nigam vikasnagar, Dehradun, Uttarakhand, 248198
                                        Website: www.independenttv..in

                                        I have paid amount of rupees 4850 +650+500 booking charges just to bear all such inconvenience? Its a mesagge updated on twitter that you have not paid the due amount to star company to run their channels on independent tv. I have been trying to reach the customer care from last seven days but theres no response from their side as they say they are busy and today i talked to one of the distributer about my complaint and he talked in a very bad manner and i have a recording of him too he said i cant do anything regarding ur problem so u go and jump on the river
                                        I want my money back from this particular company and also want to take action against this particular distributer who talked to me like this
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