Independent TV Complaints & Reviews

I have installed independent tv of full year pack with all channels they are removing the channels n not providing as per told. Now in my independent tv they have removed all star channels n also not picking the call i m trying from last 2 days wasted my money in calling them but they aren't responding them plzz help so that i can contact them for dth

We have buyed 1 year package in the month of december 2018, after the 3 months channels are not telecasting, we tried to call customer service but everytime contact number is busy, and the company said customer service number is toll-free, but they are charging one rupee per minute, till now i lossed my 150 rupees around but they are not responding.
My customer id is [protected],
Registered mobile number is [protected]

We have buyed 1 year package in the month of december 2018, after the 3 months channels are not telecasting, we tried to call customer service but everytime contact number is busy, and the company said customer service number is toll-free, but they are charging one rupee per minute, till now i lossed my 150 rupees around but they are not responding.

We are facing a problem in many channels star channels are not available they are showing technical problems star plus, star bharat etc are not showing from a week we are facing this its not minor problem no channel is available tata sky is showing all channels and independent set top box is not even refunding our money back from week no channel is coming we have already pay fee then also very poor service all channels are showing error

Dear sir
I subscribed 1999 freedom package on independent tv since nov 2018
But these channel are stopped by independent tv as hd channel are not coming from last three months now the sony channel and star plus channel and kids channel are stop
Earlier they committed about all channel for whole year
Please provides all channel as per agreed terms
Now no one is reply on customer care or on tollfree no which provides on google
Please start my chennal as early as possible.
My ca id 042f30a8
Model dha042170

Lokesh bansal
Mobile no [protected]

I have purchased independent tv along with freedom pack for 1 year full subscription to all channels along with 12 hd channels but after 15 days only all hd channels and some channels like zoom, bindass and sports channels stopped. Independent contact numbers never works. After all these cheating they have stopped now whole star package and no one is responding. There distributors as well as nodal officers, compliance officers, every no is either off or not available. Independent must refund my rs. 2500/- along with compensation for such mental tortures. I have also sent my complaint through emails but none of them have responded yet.

Manoj kumar
Patna

We have buy dth set up box of independent tv. He said that i got all channels including hd for one year but after some day they unsubscribe all hd and maximum other channels.
Last 2-3 day some channels not show only massage show “channels temporarily unavailable technical reasons”
I want to complaint to his customer’s care but but all phone no like [protected] and [protected] and [protected] not working and i also put a mail to customer care mail id [protected]@independenttv.in but still not received any response.
My registered no is [protected]
My set box no. [protected]

We have dth setup box of independent tv on this january 2019, he said that we will provide all channel including hd channel for one year (Mahabachat package) hence we paid one year subscribe amount, 15 days all channel are coming but after hd channels unsubscribed all hd channel.
After feb month few channel unsubscribed now april month 80 percent channel are not coming.
Without intimation package has been changed & few channel only coming.
Customer care number also will not working after 1week customer care called raised complaint now his telling different story now we have done as per govt rules.
Independent tv company has chitter to sever customer.
Hence i request to take necessary action as earliest.

Sir

We are wrost more channel for some times.
Pls solw my problem
How to update my problem
Your customer care number is no accept
Slowly slowly all channel is removed automatically
Star channel
Movie channel
Cartoon channel
News channel

Channel temporarily unavailable due to technical reason

Pls suggestions me how to update my set top box

Thanks

Day by day i can see that many channels are not coming, its a fake promise by the team.

What ever has been agreed at the time of purchase has not been followed by the team.

No proper response from customer care also and the worst ever service it is, no proper or prior information has been provided before removing of channels also

Almost all the consumers are facing same issue kindly take necessary actions on them

Many o[censored]s have already heard about reliance big tv aka independent tv. So these guys have cheated many of their customers in name of freedom pack where they had promised to give all hd and sd channels for 1 year with absolutely no fee. Now, these people have already disabled all hd channels and recently they also disabled sports and kids channels.

So companies like these in india should be banned completely. If you guys didn't have enough guts or may i say money or resources to provide what was promised than why did you guys even offered this [censored] freedom pack.
You guys are a disgrace in name of a company.
I suspect this was a preplanned scam by this company where a lot of innocent customers are trapped.
If you guys are even little ashamed of what you have done then refund the money of your customers and remove your [censored] set-top boxes from their home. If you can't do that then at least say sorry for not giving what was promised.

420 hie ye op-rater 300 Chanel bhol k 50 Chanel hi provide kar raha hai . Money refund k liyee bolo to kahta hai no refund...customer no p call karne p call lagti hi nahi.1-year k payment advance m pay karwaliya hai. Lagta hai ye oprator amout le k bhagnee wala hai.its very bad experience now please refund my money my Set Top Box no is-[protected]. I have complaint 15 times to customer care executive but no response.

Tv channels are not telecasting and error 200 showing on tv screen.
Tv box number is [protected]..
Refresh the box or refund my money otherwise i will go to consumer court for complain again independent dish tv.
My contact number is [protected]. My name is manjeet singh. My address is town - padampur, distt: sriganganagar,
Tehsil : padampur (Rajasthan)

I have purchased independent tv in feb 2019 and i got for one year maximum channel.but after one month independent tv stop all important channel and and said this is as per trai .and also all cricket channel after start of ipl match. Independent tv 's customer care number never connect .i also mail to independent tv but not respond. registerd mob no [protected]

I tried calling customer care of independent tv (Reliance big tv) but unable to contact him on [protected].
I am trying to choose channels of my choice but it become impossible for me.
Company has changed my channels automatically and forced me to see all rubbish channels. He ruined all the trai's rules and forced me to tolerate this.
I want to be able to choose my favorite channels or get back my full refund.
My customer id is [protected] and it installed on 13.12.2018.
My package was freedom 1999.

I had purchased independent tv subcription with 2400 plan on oct
Services were fine till january.
But after february they removed all hd channels.
And now they removed all sports, lifestyle, kids and some other channels too.
I can't even watch ipl as all all star channels are gone.
This is purely cheating. As per trai new regulations, pre-existing plans shouldn't be conflicted with the new rules. So this is clearly a fraud. They have also disabled their customer care numbers due to this. They are avoiding complaints. Where we should go? I need a solution as soon as possible

I have purchased 2 connections with freedom plan wiith free hd channels as they sold to everyone. Now after trai regulation they have closed all the channels and now there all phone numbers are closed. They even not replying of mails now. One of their coreespondent vinay replied to the mails and told that they will resolve the issue but its already month gone and no response from there side. This has been a very fruitfull ghotal done by reliance called independent tv. Please do something so that i can able to view my channels.
Otherwise kindly tell him to refund my subscription amount.

Call
Vinay
[protected]

Independent tv committed that hd channel will work i had bought independent tv box and pack in 3000rs for 1 year include 12-13 hd channel but they stop working after feb 6 then i connect with customer care and agent they have nothing to say and just saying that wait for till 10 march and hd channel will not work after trai rules but they committed so thats not fair
So they should have to. Refund the money or activate hd channel.
Now many other non hd channels also stopped working.
Please resolve this issue as soon as possible please.
I will be highly obliged for your help.

Thanking you
Your Sincerely
Zaid Mustafa Alvi

I have purchased 3 connections with freedom plan wiith free hd channels as they sold to everyone. Now after trai regulation they have closed all the channels and now there all phone numbers are closed. They even not replying of mails now. One of their coreespondent vinay replied to the mails and told that they will resolve the issue but its already month gone and no response from there side. This has been a very fruitfull ghotal done by reliance called independent tv. Please everyone raise there complaints in consumer affair court as i have already done 2 complainta there.

Since a month i have been requested for refund to independent tv care executives, also mail them lots of times for refund but there is no response. I have submitted all the details which they required
Still no response, i bother with it.
So please resolve my issue and please refund as soon as possible.. Its my request
Thankyou..
My name — ankit baranwal