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Independent TV Complaints & Reviews

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Last updated Jul 17, 2023
Complaints 1023
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Navi Mumbai
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Maharashtra
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400710

Independent TV reviews & complaints page 40

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P
Pksingh87
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

new connection booking but not confirmation message nor installation

Address:Mumbai City, Maharashtra
Website:www.independenttv.in

Dear sir,
I was booked independent tv setup box from website independent tv online through google pay amount 3203.93 rs amount was deducted from my account on dated april 2, 2019 but no any confirmation message from independent tv i mailed to customer care and talked to customer care executive but they asked me no any details from you. I am attaching screenshot image of payment with transaction id please register my complain against...
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P
pankaj Mdw
from Raipur, Chhattisgarh
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regarding channels that not shown which were under freedom pack

I have bought a connection on 31-jan 2019 under freedom pack that time your dealer told me that this all channels will be provided to you for a period of one year,
Now some of the channels which were u der that pack are not brodcasted, the tv screen shows error-200
Your custmer care support told me to select the channels from your website which effect my validy,
I want that all channels which were provided me that time...
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Address:A4, Plot 250, Gyan Khand 1, Ghaziabad, Uttar Pradesh, 201010

Hi,

Independent tv forcing user to watch the channel which they are providing as they migrate the 1 year free customers to there area based on location, like in ghaziabad they removed all english channels and when i asked they told me you have to watch these channels and you cannot make any changes in your channels as we migrated you and if you need such channel as alcarte and pay extra.

Trai rule is that customer...
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Dhanraj chaudhari
from Anand, Gujarat
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error-400 signal lost

Address:380016

Hello sir
I am facing error-400 signal lost, since last 20 days but i am not getting any solution for customer care and complaint officers.
I have also called nodel officers but they are not responding me.

I had sent many mails to customer care, complaint officers and nodal officers event i am not getting update when my problem will resolved.

Below are my details
Customer id: [protected]br...
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R
Rehaandhillon
from Shimla, Himachal Pradesh
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regarding channels and network

Address:29, Model Town, Kapurthala, Punjab, 144601

Independent tv launched freedom pack for rs 2250 for a year. Which promised total of 300 channels including 12 hd channels. But now all the hd channels have been removed. I have been migrated to a new mahabachat pack after the trai regulations changes. But according to trai either i should get to choose the channel or the pack should be continued without any changes to the channel list until the last plan lasts....
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R
rakesh.hrid
from Delhi, Delhi
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channel removed

Address:New Delhi, Delhi, 110034

Dear sir,

I baught independent tv connection in sep-18 in which i got all channel including hd, sports, cartoon, hollywood for 1 year free. But since mar-19 they removed all my channel ex hd, hollywood and sports and cartoon.

So kindly request you take an action against them. So that i can see all channel which they commited at the time of new connection.
I have paid 2250 rs for 1 year including all channel....
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V
Venkat_kitti
from Bengaluru, Karnataka
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channel

Address:Bangalore, Karnataka, 560073

I have taken freedom 1999 1year subsciption, now they have changed my plan with out my intimation to the channel based on the region i am staying, i asked them to change to my native language (Telugu) but the coustomer care people will give the wrong information, 1 person will say call in the morning, 1 person will say it will be done in 24 hrs and 1 more time they will tell we will not take any complaints... Dont know what to do, my setup...
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D
Dsnpatra
from Mumbai, Maharashtra
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decreasing channels

Address:Ganjam, Odisha, 761007

Dear sir/madam,

I have activated one year pack on jan 2019, at that time company had commited me that i will able to see all hd channels for one year but some days hd channels were varnished. And now some more channels are not showing such as star bharat, colours, nick, nick jr and much more. When asked to customer care they are replying that you are not subscribed those channels and you have to purchase. It was only two months...
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Boldy Boldy
from Bathinda, Punjab
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cheating

Address:preet nagar nakodar, Jalandhar, Punjab, 144040

To trai-

Sir, maine independent tv dth ki booking maine 13 march 2018 ko inki website se booking ki thi, jiska booking number 14521451 tha. Maine customercare se kafi bar call ki aur installation karne ke liya kaha lakin har bar mujhe kuch din wait karne ko kaha geya, maine booking fee bhi 500/-di thi, kuch din pehle independent tv ki andorid app relesed hui tab maine usse apne phone par kar liya jab maine apna register phone...
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The service provider are fraud like. At the time of recharge they used to promise to provide the channels that are in freedom pack but now the channels are being blocked and they are also not helping even they are not answering as there customer service no. Is not reachable and if then there is always a technical problem with this independent tv and channels are blocked due to new rule as trai, but why the hd channels are blocked by them?...
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R
rajeevkumarsingh1981
from NEW DELHI, Delhi
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independent tv cheating over channel subscription

Address:New Delhi, Delhi, 110030

I am a subscriber for independent TV's Freedom1999 + 250 instillation scheme and they have promised to provide all Channels including All HD channels for one year starting from 5/12/18 To 4/12/2019.
1st they removed HD channels &
now they have removed UTV channels, some sports channels, all English language channels & some kids channels live Hungama etc.

Previously it was part of my subscription but now they are...
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G
gatewayaman
from New Delhi, Delhi
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all 3 connections not working since 20th march 2019

Address:New Delhi, Delhi

Dear sir or madam,

Our customer id: [protected]

We have 3 connections and all are not working from 20th march, 2019. Sorry to say but their customer care service is pathetic. We have been calling again and again but every time we are told that “please keep your stb switched on for 30 minutes, we are refreshing it and then it will work.” after repeated calls we managed to log complaint on 22nd march, 2019...
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P
Priyank.Mishra
from Gurgaon, Haryana
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disguised and interrupted services.

Address:H Block, 1st Floor, Dhirubhai Ambani Knowledge City Koparkhairne, Navi Mumbai Mumbai - 400710 Maharashtra (27), Ghaziabad, Uttar Pradesh, 201002
Website:www.independenttv.in

I purchased the independent tv in the month of january 2019.
And was provided with freedom1999 plan. And used the same services for around a month

- in month of february i found that all the free hd channels which were promised to be free for an year were stopped.
I tried contacting the customer care, however it was never reachable.
Hence is sent an email to the customer care portal and could not see any...
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Address:11/9 vikas Nagar Lucknow, Lucknow, Uttar Pradesh, 226022

Hello sir,
I had taken a connection of reliance independent Tv.The plan was "pre booking only rs 499".Booking charge at the time of installation taken 1500/ and 250 for installation charges. They promised to give 1 year hd channel in this plan.Now from feb they stoped to giving HD channel, and now all services has stoped on my connection.My connection date was[protected].more than two month still now remaining.I had tried to reach...
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V
Vikram Saboo
from Gurgaon, Haryana
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error 200, no channels available

Address:Jaipur, Rajasthan, 302013

Getting error 200 (unsubscribed channel) for all free and paid channels except from ITV home channel (this is coming properly) for my STB no [protected]
Could you please help in getting my channels and even the amount is getting deducted without providing the channels being displayed.
Its not the right approach and has to fixed immediatly and money should be deducted from the day service is provided (but not without the...
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L
Lovish Dua
from Gurgaon, Haryana
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refund not processed

Address:639 jyoti park gali no 13, 122001
Website:independenttv.in

I wish to complain about independent tv dth service that i purchased on 31st december 2018 and paid 1, 999 to book the service i am complaining because it's been over 1 month and still i have not received my new dth connection service at my requested address. I was promised that new dth connection will be installed in 10-15 business days. To resolve this problem i would like independent tv to refund my complete booking amount that is 1, 999...
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B
Bharti1112
from New Delhi, Delhi
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channels not coming

Address:110070

I had booked reliance big tv dth connection for two televisions at the beginning of 2018 by paying a booking amount of rs. 998/-. It was installed in nov'18 after several requests and complaints.
The connection was a freedom pack with a promise of all hd and sd channels free for one year and all fta channels for 5 years. Now from 30th jan'19, all hd channels stopped working. Now since 31st march'19, all channels except fta channels...
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E
End PB03
from Mumbai, Maharashtra
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I am complaining about the channels

My favourites channels are not working on my tv. Ca id 042f1cf9. I was paid for all my favourite channels for 1 year in november. But now service provider stopped so many channels today. And without any concerns they are make aur basic pack. When i complain in dth service they said that happened because of the orders of trai. Service provider wants more money for my favourite channels. Please help...
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Y
yogda
from Kota, Rajasthan
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free channels not provided by the independent tv

Address:Mumbai City, Maharashtra

Free channels not provided by the independent tv i. E republic bharat newes channel and service not provide as they promised, their customer care is not active, i want to refund my one year subscription money, they promised to me to free hd channels for one year but now they stop all hd channels and not attend my complains. I am totally fedup for their services...
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Address:Mumbai City, Maharashtra, 400088

Hello All,

This is regard to the poorest or worst than worst service from independent tv.

I have booked the device in the month of March 2018 got it in the month of November 2018.For a month or it worked fine later I started getting 404 error.
I have complaint about it many times but problem remained same.
In January 2019 it stopped working completely.

I have been complaining n number...
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