Independent TV Complaints & Reviews

I have purchased for freedom pack 1999 through independent tv. Initially, i paid rs 499 as pre-booking charges on (Sun, mar 18, 2018, 5:32 pm ist) and later rs 1, 500 to be paid as 'booking charges'. And as new customers also have paid rs 250 as installation charges. The company, however, said it will give rs 1, 999 as cashback after two years of paid subscription.
My booking id is 14528408
What they promised:
1) the...

Sir
My name is puspendra singh with application number r[protected] on december 2018. They does not install till today
I constantly mail them. They said will install soon but no one help me, also they not refund my amount contact number [protected], almost 3 month pass away i am not getting any positive response, always call-center they said your detils not found, i am too helpless by this, kindly help as soon as possible...

Sir
My name is sarath prasad ms, with application number r70002634 on november 3rd 2018. They does not install till november23rd.
I ask for refund from 23rd november. I constantly mail them.
I got a call from them saying we will refund. Still january 11th i dont get the refund. So i contact vinay kwatra, independent tv manager. He told refund will be issued within one week. On february 11th again i contact him. He told...

Hi,

I had booked for independent tv installation by paying rs-1999/- (Rupees one thousand nine hundred and ninety-nine only) with booking id - r[protected].
The installation has not be done till date, already 3 months passed. When ever i call the call center they assure to install within 2-3 working days. More over the call center lines are very busy and not getting connected. Please refund my booking amount of rs 1999/-br...

I had made the payment of rs. 499/- as pre-booking charges on march 15, 2018 for reliance dth service from reliance big tv ltd (Name has recently been rebranded to independent tv). The installation was to be done with 30-45 days and the service should have been started by the mid of september 2018. However, no installation has been done till date and neither is there any proper response from the customer care. Every time i have called at...

I have subscribed for 1 year under freedom1999 scheme of independent tv in december 2018. My customer id is [protected]. The services of my connection are suspended since january 2019. I made several calls to independent tv and lodged complaints. Complaint no. 2618478 dt. 27.02.2019 and 2631179 dt. 13.03.2019 ate still unattended. Set top box is not working and tv screen shows 'no signal.'
I request you please arrange to look into...

I am a customer of independent tv since november 2018. I am having a network error (#400 signal lost) from a month and the customer care desk has not assigned any executive and no measure has been taken for resolution whatsoever. Please look into this matter as my myriads of calls had no effect on them as i am guessing that they don't want to resolve the issue. It is very frustrating and embarrassing to encounter this problem in front of...

I have to inform you that independent tv (Earlier was reliance dth) has removed news channel ndtv india & all hd channels from his dth. We were watching these channel in earlier since last 2 months, we are not watching news channel in dth.

We were book this dth only for news channel ndtv & hd channel while independent tv are not providing these channel. If these channel not provide pl. Refund our money sothat we can choose...

I have registered for freedom1999 pack by paying rs. 500 on march 2018 to get independent tv dth. I got their new connection in the first week of january 2019. During the registration it was promised to provide all channels including hd channels free for a year. Same thing was reconfirmed during installation by the local distributor and also main customer care number even though new trai rule was in effect. Even they told me that i will be...

Dear sirs,

I have applied to independent tv for a new dth connection on 18.12.2018 by paying rs.1, 999 through credit card for which i got the confirmation also.

On 20.12.2018 i received an sms giving me the work order no. 968314 and customer id [protected].

However, despite calling them on several times the dth connection is not given yet. I had also requested them to refund the payment paid by...

As i have purchased a jio cable connection first of all you provided with independent tv cable then after one month it began to have network issues and from last one week i am completely disabled to watch tv due to error 400...
Very poor service no service engineer till yet visited for repair
Pls suggest to complaining it against independent tv in consumer forum......

Dear sir,
I am the user of independent tv since september 2018. All channels were coming very well in month between september 2018 to january 2019 but now days the hd channels are missing and signal error problem is going on nowdays in my tv. And your policy says that these channels are free for 1 year but this not fair that you create this new problem of signal lost if your company is not able to provide best service so why this...

Company was take 1999 rs of anual charge bt company only given the hd channel services only for two months. This company totally fraud and should be banned. This company is cheating now with all independt television customers. This company has told us that it will run48 hd channels inthe year but after only 12, now the zero channel run in hd.
Reg. By... Mr. Mohd akhlak...

I have registered for freedom1999 pack by paying rs. 500 on march 2018 to get independent tv dth. I got their new connection in the first week of january 2019. During the registration it was promised to provide all channels including hd channels free for a year. Same thing was reconfirmed during installation by the local distributor and also main customer care number even though new trai rule was in effect. Even they told me that i will be...

We have booked the dth services two months back and till date we are waiting for the connection installations but due the non availability of the product the installation are getting delayed.
We request you to please refund the money we have deposited with you as reliance is known for using the poor people money and getting richer.
God will definitely get the refunds from this reliance industries
God bless the poor...

Sir,
I got installed independent vide id [protected] tv on 11/09/2018 and also paid rs.250/- for installation of connection. The company agreed to provide service for one year. But the company has removed all the hd channels besides reduced some sd channels like ndtv news etc. Tthe company is not providing
Service as promised. Moreover the color combination is very poor as it effects the eye sight.
Regards
Yours...

Independent tv are the worst. I called customer care 10 times that my independent tv not working hd channels not working and there's buffering in channel due to low signal. I'm really disappointed with this product. It's not even work one month properly. I want it correct but customer care aren't doing anything. I[censored] can't help customers then shut this company off....

Dear sir madam i also purchase new connection of reliance big tv 1 year free pack with 10 hd channels. But few days ago this 10 hd channels and some other channels are stop the company. I always contact to operator help line and request to start this channel again but they says you need to purchase this channel to see.
Pls help me to start my channel again with my purchase pack....

I have purchases for freedom pack through local distributors on 23rd dec. 2018.
In february 2019 my pack is changed without notice me and all my hd channels is removed. It is why..? I cant say.. Ever i called on customer care they informed me to wait for 2 week we are changing your pack are the rules of trai.
On website there are not details mentioned.
But how can i receive my hd and old long duriation pack...? I am...

Please tell me that the independent tv said that they will give us free channels for 3 years but it did not worked for 2 months also the consumer number is also not working kitni ghatiya service hai 100 baar bolne ke bavzood bhi sun nahi rahe hai
Bahut hi sharm ki baat hai ki aap apne customers ko bevakoof bana rahe hai. And
Now the they r saying that they will take money for the channels this is clearly called as cheating...