Independent TV Complaints & Reviews

I had made the payment of rs. 499/- as per-booking charges on march 1st, 2018 for reliance dth service from reliance big tv ltd (Name has recently been rebranded to independent tv). Initially i got a booking id "0" the installation was to be done with 30-45 days later may 2nd 2018, i got a booking id 17507776 and the service should have been started by the mid of september 2018. However, no installation has been done till date and neither...

I have got the connection on 22nd december 2018 customer id [protected], but from 2nd february they are switching off many channels and all hd channels. As per there terms they are supposed to give all channels for 1year. Several times i tried to contact through there customer care but no answer and also mailed but no reply so far. As per trai rules service provider has to provide till the date as per agreement.
What to do when no response...

From last 1 hour in my connection isn't working on every channel everything is error 200 channel not subscribed i tried calling their customer care, nodel&zonal officer but nothing works in that case who should i talk to or go to for the service of my connection i think the company has no service network so help me to resolve my problem and get my connection online and get me what i paid for in freedom 1999 plan
I book the plan of...

I had booked a connection from reliance digital tv / independent tv on mar 5, 2018. It has been 11 months now and connection is still awaited. Every time i talk to their customer support team, i get below mentioned response:

1. We will close the same in next 10 days.
2. If you have any issue, please write a mail to our email id (There is no response on mail).
3. Our seniors are not available, please call after...

Ambarish parekh residing at rajkot, gujarat. I have replaced independant tv tata sky d2h and opt for freedom pack. During the same you have provided good channel list but suddenly you have removed some sd channels and all hd channels. This is really disgusting.

There is not a single mistake from our side but you have played different term. We dont know whether trai is doing and it was your commitment to us to have full list...

Dear sir/madam,

Rakesh kumar singh residing at indirapuram, ghaziabad, up. I have chosen independant tv instead of videocon d2h and opt for freedom pack. During the same you have provided good channel list but suddenly you have removed some sd channels and all hd channels. This is really disgusting.

There is not a single mistake from our side but you have played different term. We dont know whether trai is doing...

Hi

My name is saleem pasha and i had purchased independent tv in the month of october 2018 amd they had informed me that it will be free for next 1 year with hd channels.

However hd channels have barred from my subscription and i am not able to view those channels, when i called the customer care representative instead of solving the issue he behaved rude with me and disconnected my call

Later...

Dear sir
I am an unfortunate customer of independent tv since 29th jan 2019, who is, despite paying full, is denies to get services from last 9 days.
From 29th jan 2019, i am facing total "error 400" on my tv. I complained this on the customer care so many time, but the replies were totally disappointing. Their customer care replied different statement every time different
Everybody told "problem will be resolved in...

Independent tv sold us their connection just a week ago trai policy implementation intentionally misleading me by promising channels they wont be giving after trai policy.
If they would have informed me about their available channels after trai, i wouldn't have switched my existing tv channel provider.
They gave us lucrative offers of free hd channel, 300 + channel claims just a week before trai policy knowingly. So i consider...

Dear sir/madam,

Myself raju b gawade residing at daman. On 19th december i have chosen independant tv instead of videocon d2h and opt for freedom pack. During the same you have provided good channel list but suddenly you have removed some sd channels and all hd channels. This is really disgusting.

There is not a single mistake from our side but you have played different term. We dont know whether trai is doing...

It has been from past 2 weeks I regularly call at Independent TV customer care services. Either they cut the call or the network gets busy! Payment for a year has been given for its respective connection and none of the channels can’t be watched!
It’s a humble request to pls take a look on this issue and proceed to this complaint as soon as possible....

My self savita nayak i am a big tv customer from 2008 my id number[protected] this big tv is not work properly from 8 monthafter that some day it is work and give ofer from company 2499 for 2 yr free after 1 month my reciever is hang many time complain to company he is not responce or change my reciever i am help less and irritating my contact num [protected]...

Dear sir I'm a customer. Independent TV my subscriber ID age is[protected]. I am suffering from no program problem the messages highlighting on my TV no program search again I complain on customer care centre of independent TV on 24th January 2019 after that I complain every alternate day and the customer care agent told me that wait for 24 hour the technician will visit and resolve the problem but no technician have reached at till date I...

I ordered for independent tv on 26.12..2018 and paid the amount in full (1999/-). I got the message, the connection will be installed within 15 working days but till date it has not been installed. I called several times to customer care on [protected] and when i ask about the installation so he says every time wait till 7 days but their 7 days will not finished and when i ask to cancell and refund back whole money so he says that send email...

I am having network issue since 02.02.2019 and continuously calling on customer care and every time they said that it will be done in 24 hours and a technician will visit to my place. But no one called or reached at my place yet. When i asked them to transfer my call to supervisor or higher department, they said that to don't have such thing in system. I have been charged for these days also and my family is not able to see tv from past 4-5...

Sir,

On 25.01.2019 i made a complaint to you, as under, and you were kind enough to reply me immediately saying that you have forwarded the complaint to trai and i will receive a reply from them. However, have not yet received any communication from them.

I would therefore request you to kindly take up the matter with independent tv and direct them to refund the amount paid by me at the earliest.
br...

Dear sir
Please find attached file of my payment and registered number on independent TV for a New DTH connection but I am not received any connection till date they refused to install the connection after that I am asking for my paid money refund.
I had emailed to independent tv customer care for my money refund Which I made on 4 December 2018 RS 1999. But they are not refund my money back. so I requested to you kindly take...

Customer id [protected]
Booking id r[protected]
Customer no complaints 1766609
Naresh saini
Mobile no [protected]
Email. Id [protected]@gmail.com
I have registered for indipendent tv on 2-jan-2019 and paid full amount of 1999 inr. Till now the connection is not installed it almost 32 days are completed. I called customer care many times, intially it was told it will take 10 to 15 days. Now telling...

I got a connection id no. [protected] with independent tv. I registered a complaint on id 1506606 my connection not installed from 26/12/2018 till today my complaint not solve by said company and also not taken any step for solving my complaint, so kindly take action against said company for solving my complaint plzz help me
My contact mo is [protected]...

From last 3 days whenever i switch on my tv, ota upgrade is being displayed on tv screen. Whenever i talk to customer care on toll free number they say they have refreshed from there and it will be ok within 1 hour but nothing happens in reality. They never transfer their call to their senior or team leader. Last 15 days ago also same problem arised and anyhow it was resolved after 7-8 days.

Very poor service is given by independent...